Dell Inspiron 410 Support Question
Dell Inspiron 410 Support Question
Find answers below for this question about Dell Inspiron 410.Need a Dell Inspiron 410 manual? We have 1 online manual for this item!
Question posted by Anonymous-75472 on September 20th, 2012
System Won't Boot; Hard Drive Problem; Error Code 20000-0142 'hard Drive 0 - Sel
self test unsuccessful; ZINO machine with Windows 7; when loading windows, system hangs.
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on September 21st, 2012 4:50 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello Anonymous-75472,
I am from Dell Social Media and Community.
As per the mentioned error code, your hard drive has failed and has to be replaced.
Source: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=dhs&docid=266787#Issue1
Let me know if you need any further assistance, I will be glad to assist.
Dell-Niranjan
I am from Dell Social Media and Community.
As per the mentioned error code, your hard drive has failed and has to be replaced.
Source: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=dhs&docid=266787#Issue1
Let me know if you need any further assistance, I will be glad to assist.
Dell-Niranjan
NiranjanAtDell
Dell Inc
Related Dell Inspiron 410 Manual Pages
Setup Guide - Page 5
Contents
Setting Up Your Inspiron Desktop 5 Before Setting Up Your Computer 5 Connect the Display 6 ...Inspiron Desktop 22 Front View Features 22 Top View Features 24 Back View Features 26
Software Features 29 Dell Dock 30 Dell DataSafe Online Backup 31
Solving Problems 32 Beep Codes 32 Network Problems 33 Power Problems 34 Memory Problems 35 Lockups and Software Problems...
Setup Guide - Page 29
Using Your Inspiron Desktop
1
Top cover release button - Connect to amplifiers, speakers, or TVs for voice or audio input into a
sound or telephony program.
7 Optical S/PDIF connector - Connects video devices such as a mouse, keyboard,
printer, external drive, or MP3 player).
3
VGA connector - Connects to USB devices, such as a mouse, keyboard, printer,
external drive, or ...
Setup Guide - Page 30
... turn off the computer while the hard drive activity light is routed through the line-out connectors (analog) and not through the HDMI connector.
11
Hard drive activity light -
Connects to the AC adapter to a TV for both HDMI and line-out connectors are connected, audio is blinking.
28 Using Your Inspiron Desktop
9
AC adapter connector -
Setup Guide - Page 34
...errors or problems. This series of beeps, called a beep code, identifies a problem.
Three
Possible system board failure -
See the Service Manual at support.dell.com/manuals.
32
Beep Code Possible Problem... solve your computer. INSPIRON
Solving Problems
This section provides troubleshooting information for advanced service instructions.
Write down the beep code and contact Dell (see...
Setup Guide - Page 40
... not conflict with the program.
--If necessary, uninstall and then reinstall the program.
38 Solving Problems
If you have other software problems -
• Back up your files immediately.
• Use a virus-scanning program to check the hard drive or CDs.
• Save and close any open files or programs and shut down your computer...
Setup Guide - Page 42
...page 63 for future use My Dell Downloads:
1. To register and use . System Messages
If your hard drive or at My Dell Downloads. NOTE: If the message that is displayed is available at support.dell....com/manuals or see the Dell Technology Guide on your computer has an issue or error, it may not be available in the following examples, see the documentation for either the ...
Setup Guide - Page 43
... might be malfunctioning or system board failure.
Hard-disk drive failure - Hard-disk drive read failure - The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 63 for assistance). Possible hard-disk drive failure during HDD boot test. No boot device available - Possible harddisk drive failure during HDD POST.
Setup Guide - Page 44
... Troubleshooter to connect the USB device, or if your data regularly. S.M.A.R.T error, possible hard drive failure. To start the search.
3. Dell recommends that best describes the problem and follow the remaining troubleshooting steps.
42
Your USB device needs more power for assistance. Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating...
Setup Guide - Page 45
..., and ensure that the device that you print these procedures before you want to test displays in the system setup program and is active. This may not ship with ...System Setup section in "Lockups and Software Problems" on your computer. It is located on a hidden diagnostic utility partition on (or restart) your hard drive. NOTE: If your hard drive or from the boot menu and press .
Setup Guide - Page 46
... then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop;
Do you are experiencing memory issues press , otherwise press . The following message is encountered during a test, a message appears with this system so far. Press any key to go to run .
5.
Write down your hard drive and go to wait...
Setup Guide - Page 48
...test, a message appears with an error code and a description of each test screen. Remove the Drivers and Utilities disc. If a problem is displayed at the top of the problem...boot device list appears, highlight CD/DVD/CD-RW and press .
4. Using Support Tools
3.
Type 1 to start the CD menu and press to the Choose An Option window.
10. If multiple versions are complete, close the test...
Setup Guide - Page 49
... solution
Dell DataSafe Local Backup
when System Restore does not resolve your problem
System recovery media
when operating system failure prevents the use of the following...hard drive
Dell Factory Image Restore
to restore your computer to the operating state it was in when you received your computer
Operating System disc
to reinstall only the operating system on your computer. INSPIRON...
Setup Guide - Page 52
... to:
• Backup and restore your computer.
4. Disconnect all the devices (USB drive, printer, etc.) connected to access the Advanced Boot Options window. When the DELL™ logo appears, press several times to the computer and remove ... can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you see the Microsoft® Windows® desktop;
Setup Guide - Page 54
...data files on your computer.
• Hard drive failure that you backup your data files before using the system recovery media. Select the appropriate boot device from being recovered.
Insert the ... your hard drive to the operating state it is designed to complete the recovery process.
52 Use the system recovery media in when you see the Microsoft® Windows® desktop; Restoring...
Setup Guide - Page 55
...system problem.
Select Repair Your Computer. The System Recovery Options window appears... Backup (see the Microsoft® Windows® desktop; NOTE: If Dell Factory Image ...hard drive and removes any programs or drivers installed after you purchased
the computer. NOTE: If you wait too long and the operating system logo appears, continue to access the Advanced Boot Options Window...
Setup Guide - Page 56
... Restore welcome screen appears. The Confirm Data Deletion screen appears. Click the check box to confirm that you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore.
7.
NOTE: If you want to complete. NOTE: Depending upon your...
Setup Guide - Page 61
...error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 43).
4. Remove any other storage device in the product.
Include a copy of the box. Getting Help
1. For the telephone number to back up any data on the hard drive... Checklist (see "Contacting Dell" on page 62), indicating the tests that may be included with the item(s) being returned, whether for ...
Setup Guide - Page 65
... computer is convenient for sales, technical support, or customer service issues:
1. Choose the method of contacting Dell that is connected to determine the contents of problem and troubleshooting procedures you can find contact information on your area. Select your country or region.
3.
Visit www.dell.com/contactdell.
2. See your operating system...
Setup Guide - Page 75
... downloads 65
DVDs, playing and creating 29
E
eject button 23 ejecting the disc 23 email addresses
for technical support 57 eSATA connector 27 Express Service Code 55
F
front view features 22 FTP login, anonymous 57
H
hard drive type 67
73
INSPIRON
Setup Guide - Page 76
Index
hard drive activity light 28 hardware problems
diagnosing 42 Hardware Troubleshooter 42 HDMI connector 28
I
Internet connection 19 ISP
Internet Service Provider 19
L
Locating the Service Tag 61
M
Memory Card Reader 23 memory problems
solving 35 memory support 66
74
N
network connection fixing 33
network connector location 27
O
optical audio connector S/PDIF 27
order...
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