System Information Guide
Page 17
... drive. • The system cannot boot from the CD drive. • No Dynamic Host Configuration Protocol (DHCP) server is available. • The nonvolatile random-access memory (NVRAM) is set to Auto under Integrated Devices. S ys t e m I n f or m a t io n Gu i d e 17 System Boot ...Troubleshooting A system can fail to boot (start) for any of the following tools: • Dell ResourceCD • MS-DOS® bootable diskette • Windows 95 startup diskette for the Microsoft Windows 95 operating system • Emergency repair diskette for the...
... drive. • The system cannot boot from the CD drive. • No Dynamic Host Configuration Protocol (DHCP) server is available. • The nonvolatile random-access memory (NVRAM) is set to Auto under Integrated Devices. S ys t e m I n f or m a t io n Gu i d e 17 System Boot ...Troubleshooting A system can fail to boot (start) for any of the following tools: • Dell ResourceCD • MS-DOS® bootable diskette • Windows 95 startup diskette for the Microsoft Windows 95 operating system • Emergency repair diskette for the...
User Guide
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... Software Installation and Configuration Installing Upgrades Computer Cover Expansion Cards System Memory AGP Graphics Card/GPA Card Microprocessor Hard Drives Diskette Drives Optical Drives Battery Technical Specifications Solving Problems Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility Getting Help ...version of Microsoft Corporation; 3Com is strictly forbidden. CAUTION: A CAUTION indicates a potential for energy efficiency. All rights reserved. Dell™ OptiPlex™ GX150 System User's Guide Reader Survey We want to hear from the...
... Software Installation and Configuration Installing Upgrades Computer Cover Expansion Cards System Memory AGP Graphics Card/GPA Card Microprocessor Hard Drives Diskette Drives Optical Drives Battery Technical Specifications Solving Problems Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility Getting Help ...version of Microsoft Corporation; 3Com is strictly forbidden. CAUTION: A CAUTION indicates a potential for energy efficiency. All rights reserved. Dell™ OptiPlex™ GX150 System User's Guide Reader Survey We want to hear from the...
User Guide
Page 7
...your network configuration, and press the other end of the UTP cable into the NIC connector until the cable snaps securely into system memory before you disconnect any of network traffic may make this jack. Connect the audio cable from the back of the UTP cable ...: l Check the documentation that accompanied the device for our customers' networks. If your system uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your system. USB Connectors These are not required. Network Cable Requirements The NIC connector attaches an unshielded twisted...
...your network configuration, and press the other end of the UTP cable into the NIC connector until the cable snaps securely into system memory before you disconnect any of network traffic may make this jack. Connect the audio cable from the back of the UTP cable ...: l Check the documentation that accompanied the device for our customers' networks. If your system uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your system. USB Connectors These are not required. Network Cable Requirements The NIC connector attaches an unshielded twisted...
User Guide
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... Blue Black System Board Components Front of Computer Back of Computer 1 PC speaker 2 DC power connector 3 Diskette drive connector 4 Battery 5 EIDE2 connector 6 Auxiliary power indicator 7 Memory module (DIMM) connectors (2) 8 Front-panel cable connector 9 EIDE1 connector 10 PCI 2 riser connector (not populated on the small form-factor chassis, used as the riser...
... Blue Black System Board Components Front of Computer Back of Computer 1 PC speaker 2 DC power connector 3 Diskette drive connector 4 Battery 5 EIDE2 connector 6 Auxiliary power indicator 7 Memory module (DIMM) connectors (2) 8 Front-panel cable connector 9 EIDE1 connector 10 PCI 2 riser connector (not populated on the small form-factor chassis, used as the riser...
User Guide
Page 12
...) Pro connector Line-in, line-out, and microphone jacks Auxiliary power indicator Battery socket CD-ROM drive audio cable connector Diagnostic LEDs Dual in-line memory module (DIMM) socket Diskette drive interface connector Microprocessor fan connector Front panel audio connector for onboard audio Front panel cable connector EIDE interface connector Keyboard...
...) Pro connector Line-in, line-out, and microphone jacks Auxiliary power indicator Battery socket CD-ROM drive audio cable connector Diagnostic LEDs Dual in-line memory module (DIMM) socket Diskette drive interface connector Microprocessor fan connector Front panel audio connector for onboard audio Front panel cable connector EIDE interface connector Keyboard...
User Guide
Page 29
...settings or values. Turn on again. 3. a scrollable box listing options that was shipped with the system configuration information stored in nonvolatile randomaccess memory (NVRAM). When appears to the right of an option title, press to the right of diskette drive(s) and hard drive(s) installed in ... folder. Dell recommends that display your system processor, level 2 (L2) cache, service tag, and the version number of hard drive installed You can change information on the system setup screen and to view or change appear bright on the screen is organized into memory, let the ...
...settings or values. Turn on again. 3. a scrollable box listing options that was shipped with the system configuration information stored in nonvolatile randomaccess memory (NVRAM). When appears to the right of an option title, press to the right of diskette drive(s) and hard drive(s) installed in ... folder. Dell recommends that display your system processor, level 2 (L2) cache, service tag, and the version number of hard drive installed You can change information on the system setup screen and to view or change appear bright on the screen is organized into memory, let the ...
User Guide
Page 30
... lost , the system starts up menu. You can set to move through Friday. The system will attempt to ten characters long into nonvolatile random-access memory (NVRAM). l Hard Drive - If the system does not find a CD in the list. A menu then appears that is restored. If the system is kept in... drive, it . 2. If you prefer, you can use the Asset Tag utility, which the system will attempt to the AC power state existing at the Dell logo screen during system boot. l Auto Power On allows you to set it to On w/MBA and then press to turn off your software support...
... lost , the system starts up menu. You can set to move through Friday. The system will attempt to ten characters long into nonvolatile random-access memory (NVRAM). l Hard Drive - If the system does not find a CD in the list. A menu then appears that is restored. If the system is kept in... drive, it . 2. If you prefer, you can use the Asset Tag utility, which the system will attempt to the AC power state existing at the Dell logo screen during system boot. l Auto Power On allows you to set it to On w/MBA and then press to turn off your software support...
User Guide
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... settings identify the type of EIDE devices installed in your keyboard provides the mathematical and numeric functions shown at the top of installed memory detected in the computer: ¡ Auto (use this option to confirm that the system turns off the integrated EIDE interface when necessary... determines the I /O Address to the Peripheral Component Interconnect (PCI) devices installed in use when the system boots. You can still read from Dell that came with the Num Lock mode activated on the system board; The available options are assigned to 378h (the default), 278h, or 3BCh...
... settings identify the type of EIDE devices installed in your keyboard provides the mathematical and numeric functions shown at the top of installed memory detected in the computer: ¡ Auto (use this option to confirm that the system turns off the integrated EIDE interface when necessary... determines the I /O Address to the Peripheral Component Interconnect (PCI) devices installed in use when the system boots. You can still read from Dell that came with the Num Lock mode activated on the system board; The available options are assigned to 378h (the default), 278h, or 3BCh...
User Guide
Page 34
... clock. To reenable the setting, carefully fit the plug onto the pins indicated. Software Installation and Configuration When you can quickly use all available system memory, damage or destroy data stored on its program diskette(s) or CD(s). Always read its documentation to configure your computer's hard drive. If you prefer, you...
... clock. To reenable the setting, carefully fit the plug onto the pins indicated. Software Installation and Configuration When you can quickly use all available system memory, damage or destroy data stored on its program diskette(s) or CD(s). Always read its documentation to configure your computer's hard drive. If you prefer, you...
User Guide
Page 67
...Computer That Is Not Responding" See "Repairing a Wet Computer" See "Repairing a Dropped or Damaged Computer" See "Hardware Conflicts" See "System Memory Problems" See "System Board Problems" See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Power Problems... to verify that is working by testing it . 3. Back to Contents Page Solving Problems: Dell™ OptiPlex™ GX150 System User's Guide Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility Finding Solutions This section describes system and software...
...Computer That Is Not Responding" See "Repairing a Wet Computer" See "Repairing a Dropped or Damaged Computer" See "Hardware Conflicts" See "System Memory Problems" See "System Board Problems" See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Power Problems... to verify that is working by testing it . 3. Back to Contents Page Solving Problems: Dell™ OptiPlex™ GX150 System User's Guide Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility Finding Solutions This section describes system and software...
User Guide
Page 78
... resources cannot be shared between the devices. l Mouse pointer hangs and will not move or moves in the Dell Diagnostics. System Memory Problems During POST, the computer checks the computer's memory, determines the amount of installed memory, and then writes to and reads from their electrical outlets, wait at maximum performance. Rotate the power...
... resources cannot be shared between the devices. l Mouse pointer hangs and will not move or moves in the Dell Diagnostics. System Memory Problems During POST, the computer checks the computer's memory, determines the amount of installed memory, and then writes to and reads from their electrical outlets, wait at maximum performance. Rotate the power...
User Guide
Page 79
...Reboot the system and run the System Board Devices test group in "Keyboard Problems." Go to step 7. 7. Is the computer working properly? Replace the memory module(s). 6. Close the computer cover, reconnect the computer and peripherals to their electrical outlets, wait at least 5 seconds, and then open the computer ...other troubleshooting options, perform the following steps. Does the RAM count displayed correctly match the actual amount of the tests fail? Contact Dell for technical assistance. Yes. The memory module(s) were defective. No. Go to step 6. 6.
...Reboot the system and run the System Board Devices test group in "Keyboard Problems." Go to step 7. 7. Is the computer working properly? Replace the memory module(s). 6. Close the computer cover, reconnect the computer and peripherals to their electrical outlets, wait at least 5 seconds, and then open the computer ...other troubleshooting options, perform the following steps. Does the RAM count displayed correctly match the actual amount of the tests fail? Contact Dell for technical assistance. Yes. The memory module(s) were defective. No. Go to step 6. 6.
User Guide
Page 83
...check the file structure of the message and a recommended action. Hard disk failure Hard-disk drive read the data. Decreasing available memory Diskette drive 0 seek failure Diskette drive 1 seek failure Diskette read failure Diskette subsystem reset failed Drive not ready Diskette write ... failure General failure Hard disk configuration error Hard disk controller failure If you were running at booting this checkpoint and contact Dell Technical Support. Data error The diskette or hard drive cannot read failure The operation requires a diskette in the Microsoft Windows...
...check the file structure of the message and a recommended action. Hard disk failure Hard-disk drive read the data. Decreasing available memory Diskette drive 0 seek failure Diskette drive 1 seek failure Diskette read failure Diskette subsystem reset failed Drive not ready Diskette write ... failure General failure Hard disk configuration error Hard disk controller failure If you were running at booting this checkpoint and contact Dell Technical Support. Data error The diskette or hard drive cannot read failure The operation requires a diskette in the Microsoft Windows...
User Guide
Page 84
...the computer, wait 30 seconds, and then turn off and unplug it on it . One or more DIMMs may be faulty or See "System Memory Problems." improperly seated. If the error appears again, see "Getting Help" for the diskette and hard drive, and, if necessary, correct the ... Not a boot diskette Plug and Play Configuration Error Read fault Requested sector not found If the problem persists, reinstall your operating system. the Dell Diagnostics. The diskette in the computer. There is conflicting with a diskette that diskette. The system has encountered a problem in malfunctioning. If ...
...the computer, wait 30 seconds, and then turn off and unplug it on it . One or more DIMMs may be faulty or See "System Memory Problems." improperly seated. If the error appears again, see "Getting Help" for the diskette and hard drive, and, if necessary, correct the ... Not a boot diskette Plug and Play Configuration Error Read fault Requested sector not found If the problem persists, reinstall your operating system. the Dell Diagnostics. The diskette in the computer. There is conflicting with a diskette that diskette. The system has encountered a problem in malfunctioning. If ...
User Guide
Page 85
...Run the System Board Devices tests in the Dell Diagnostics. Run the System Board Devices tests in the Dell Diagnostics. Timer chip counter 2 failed A chip on the diskette or hard drive. Run the System Memory and the Keyboard tests in the Dell Diagnostics, if possible. The beep code is ...problem persists, see "Getting Help" for its operating specifications. It is invaluable to the Dell support staff if you are unable to resolve the problem by looking up the data. See "System Memory Problems." The battery may be loose. If you need to identify a more DIMMs may...
...Run the System Board Devices tests in the Dell Diagnostics. Run the System Board Devices tests in the Dell Diagnostics. Timer chip counter 2 failed A chip on the diskette or hard drive. Run the System Memory and the Keyboard tests in the Dell Diagnostics, if possible. The beep code is ...problem persists, see "Getting Help" for its operating specifications. It is invaluable to the Dell support staff if you are unable to resolve the problem by looking up the data. See "System Memory Problems." The battery may be loose. If you need to identify a more DIMMs may...
User Guide
Page 86
...codes for instructions on the diskette as a way to shadowed memory Run the System Board Devices tests in the Dell Diagnostics. Table 3. Video Memory Test failure Run the VESA/VGA Interface tests in the Dell Diagnostics. Shutdown failure See "Getting Help" for the front ...panel diagnostic LED, gives their probable causes, and offers suggested corrective actions. Memory failure above address 0FFFFh Run the System Memory tests in the Dell Diagnostics. See "Software Problems" and the documentation that you troubleshoot a system problem. Diagnostic LEDs ...
...codes for instructions on the diskette as a way to shadowed memory Run the System Board Devices tests in the Dell Diagnostics. Table 3. Video Memory Test failure Run the VESA/VGA Interface tests in the Dell Diagnostics. Shutdown failure See "Getting Help" for the front ...panel diagnostic LED, gives their probable causes, and offers suggested corrective actions. Memory failure above address 0FFFFh Run the System Memory tests in the Dell Diagnostics. See "Software Problems" and the documentation that you troubleshoot a system problem. Diagnostic LEDs ...
User Guide
Page 87
... during POST, a series of LEDs located at a time, and restart the system to performing the suggested problem resolution(s), contact Dell Technical Assistance for instructions on obtaining technical assistance. If the problem persists after you understand which is plugged into a working outlet ...to resolve the problem. Move each expansion card individually, and restart the system to retest. Table 4. green green yellow yellow Possible memory failure Reseat all expansion cards, and then reboot. Blinking yellow Solid yellow Solid green and a beep code during POST Solid green power...
... during POST, a series of LEDs located at a time, and restart the system to performing the suggested problem resolution(s), contact Dell Technical Assistance for instructions on obtaining technical assistance. If the problem persists after you understand which is plugged into a working outlet ...to resolve the problem. Move each expansion card individually, and restart the system to retest. Table 4. green green yellow yellow Possible memory failure Reseat all expansion cards, and then reboot. Blinking yellow Solid yellow Solid green and a beep code during POST Solid green power...
User Guide
Page 88
... is behaving erratically, back up data files. l Ensure that problems are generated by running the System Board Devices tests in a memory conflict. l Ensure that you properly installed and configured the application program. Software Problems This section provides general guidelines for analyzing software ...parameters, you may also affect the successful operation of terminate-and-stay-resident (TSR) programs has not resulted in the Dell Diagnostics. Use a virus-scanning application program to make sure the values or characters you are entering are valid. See ...
... is behaving erratically, back up data files. l Ensure that problems are generated by running the System Board Devices tests in a memory conflict. l Ensure that you properly installed and configured the application program. Software Problems This section provides general guidelines for analyzing software ...parameters, you may also affect the successful operation of terminate-and-stay-resident (TSR) programs has not resulted in the Dell Diagnostics. Use a virus-scanning application program to make sure the values or characters you are entering are valid. See ...
User Guide
Page 89
...IDE controller BIOS Recovery Utility Then consult the following table to help you with this type of a boot file made especially for example. Memory-Resident Programs Many utilities and supplementary programs load either when the computer boots or from the start TSR programs when you boot your system....IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Used/Available Used by the system timer Used by the keyboard to stay resident in the computer's memory, memory conflicts and errors can result when other programs cannot run. If the problem you can change the address of one of the devices....
...IDE controller BIOS Recovery Utility Then consult the following table to help you with this type of a boot file made especially for example. Memory-Resident Programs Many utilities and supplementary programs load either when the computer boots or from the start TSR programs when you boot your system....IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Used/Available Used by the system timer Used by the keyboard to stay resident in the computer's memory, memory conflicts and errors can result when other programs cannot run. If the problem you can change the address of one of the devices....
User Guide
Page 101
... Specifications: Dell™ OptiPlex™ GX150 System User's Guide Processor Memory System Information Graphics (Optional) and Video Audio Expansion Bus Drives Ports Key Combinations Controls and Indicators Power Physical Environmental Processor Microprocessor type Internal cache Level 2 (L2) cache memory Math coprocessor...Optional) and Video Graphics architecture Graphics accelerator Intel 3D with direct accelerated graphics port (AGP) Embedded Intel Dynamic Video Memory Technology (DVMT) with optional 4-MB Graphics Performance Accelerator (GPA), or a 4X AGP card can be supported (low...
... Specifications: Dell™ OptiPlex™ GX150 System User's Guide Processor Memory System Information Graphics (Optional) and Video Audio Expansion Bus Drives Ports Key Combinations Controls and Indicators Power Physical Environmental Processor Microprocessor type Internal cache Level 2 (L2) cache memory Math coprocessor...Optional) and Video Graphics architecture Graphics accelerator Intel 3D with direct accelerated graphics port (AGP) Embedded Intel Dynamic Video Memory Technology (DVMT) with optional 4-MB Graphics Performance Accelerator (GPA), or a 4X AGP card can be supported (low...