Quick Reference Guide
Page 51
... Problems" in your online User's Guide. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then...
... Problems" in your online User's Guide. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then...
Quick Reference Guide
Page 54
Blinks green A configuration error exists. The device list may indicate a computer problem. System Lights Your power light may not display the names of the screen. Power Light Problem Description Suggested Resolution Solid green Power is on, and the computer is in the left pane of all... Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Tab Configuration Parameters Function (continued) Displays your computer. Blinking green The computer...
Blinks green A configuration error exists. The device list may indicate a computer problem. System Lights Your power light may not display the names of the screen. Power Light Problem Description Suggested Resolution Solid green Power is on, and the computer is in the left pane of all... Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Tab Configuration Parameters Function (continued) Displays your computer. Blinking green The computer...
Quick Reference Guide
Page 57
...has a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one module, and then...• If the problem still exists, install a graphics card that you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your online User's Guide. Quick Reference Guide 57 For ...
...has a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one module, and then...• If the problem still exists, install a graphics card that you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your online User's Guide. Quick Reference Guide 57 For ...
Quick Reference Guide
Page 58
Light Pattern Problem Description Suggested Resolution A possible floppy or hard drive Reseat all USB devices, check cable connections, and then restart the computer. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly..., reinstall it and restart the computer (see the online User's Guide for instructions on contacting Dell, see your computer. • If the problem persists, contact Dell for technical assistance. A possible USB failure has occurred. If the computer starts normally, reinstall an...
Light Pattern Problem Description Suggested Resolution A possible floppy or hard drive Reseat all USB devices, check cable connections, and then restart the computer. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly..., reinstall it and restart the computer (see the online User's Guide for instructions on contacting Dell, see your computer. • If the problem persists, contact Dell for technical assistance. A possible USB failure has occurred. If the computer starts normally, reinstall an...
Quick Reference Guide
Page 59
... the cables are properly connected to indicate normal operating condition. For information on contacting Dell, see your online User's Guide. A failure has occurred. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist. •...
... the cables are properly connected to indicate normal operating condition. For information on contacting Dell, see your online User's Guide. A failure has occurred. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist. •...
Quick Reference Guide
Page 71
...computer restore to previous state, 61 conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory,... Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 59 system lights, 54 H hardware beep codes, 59 conflicts, 60 Dell Diagnostics, 51 Hardware Troubleshooter, 60 Help and Support Center, 10 help file Windows Help ...
...computer restore to previous state, 61 conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory,... Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 59 system lights, 54 H hardware beep codes, 59 conflicts, 60 Dell Diagnostics, 51 Hardware Troubleshooter, 60 Help and Support Center, 10 help file Windows Help ...
User's Guide
Page 14
.... What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and... It Here Quick Reference Guide NOTE: This document may be optional and may not ship with your computer. • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide 14 Finding Information
.... What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and... It Here Quick Reference Guide NOTE: This document may be optional and may not ship with your computer. • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide 14 Finding Information
User's Guide
Page 329
... the desktop computer, a solid green light indicates a network connection. Power Light Problem Description Suggested Resolution Solid green Power is running a If the Dell Diagnostics is on page 321. operating normally. Solid yellow The Dell Diagnostics is running , test, or ... several A configuration error exists. Troubleshooting Tools and Utilities 329 Displays error conditions encountered, error codes, and the problem description. Blinking green The computer is identified. If the computer does not boot, contact Dell for running the Dell Diagnostics from system ...
... the desktop computer, a solid green light indicates a network connection. Power Light Problem Description Suggested Resolution Solid green Power is running a If the Dell Diagnostics is on page 321. operating normally. Solid yellow The Dell Diagnostics is running , test, or ... several A configuration error exists. Troubleshooting Tools and Utilities 329 Displays error conditions encountered, error codes, and the problem description. Blinking green The computer is identified. If the computer does not boot, contact Dell for running the Dell Diagnostics from system ...
User's Guide
Page 331
...modules installed, remove the modules, reinstall one module, and then restart the computer. Reinstall all power and data cables and occurred. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory .... • If the problem persists or the computer has integrated graphics, contact Dell. A possible USB failure has occurred. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into ...
...modules installed, remove the modules, reinstall one module, and then restart the computer. Reinstall all power and data cables and occurred. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory .... • If the problem persists or the computer has integrated graphics, contact Dell. A possible USB failure has occurred. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into ...
User's Guide
Page 332
...identifies a problem. If the computer starts normally, reinstall an additional module. Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 291). • ...Verify that the memory modules that you that appears on your monitor screen. • If the problem persists, contact Dell. None. Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If you have one memory module installed, reinstall it...
...identifies a problem. If the computer starts normally, reinstall an additional module. Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 291). • ...Verify that the memory modules that you that appears on your monitor screen. • If the problem persists, contact Dell. None. Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If you have one memory module installed, reinstall it...
User's Guide
Page 365
...that occur per minute - If you delete a shortcut, the original file is used for errors. ROM - An icon that is synchronized with most Windows software packages. serial ATA - ...SIM - • It is located on a network in Hz, at support.dell.com or when you call Dell for customer service or technical support. Memory that stores data and programs that is...a directory and the system administrator has assigned rights only to a computer, such as infrared and light. Setup program differs from system setup. serial attached SCSI - A jumper on your computer that ...
...that occur per minute - If you delete a shortcut, the original file is used for errors. ROM - An icon that is synchronized with most Windows software packages. serial ATA - ...SIM - • It is located on a network in Hz, at support.dell.com or when you call Dell for customer service or technical support. Memory that stores data and programs that is...a directory and the system administrator has assigned rights only to a computer, such as infrared and light. Setup program differs from system setup. serial attached SCSI - A jumper on your computer that ...