Quick Reference Guide
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Quick Reference Guide
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... included on page 51), or to your computer. NOTE: Drivers and documentation updates can use the Drivers and Utilities media to reinstall drivers (see "Using the Drivers and Utilities Media" on page 67), to run the Dell Diagnostics (see "Dell Diagnostics" on your media (CD or DVD) to provide the...; My computer documentation • My device documentation • Desktop System Software (DSS) NOTE: The Drivers and Utilities media may be optional and may be found at support.dell.com. What Are You Looking For? Some features or media may ship with your computer or advanced ...
... included on page 51), or to your computer. NOTE: Drivers and documentation updates can use the Drivers and Utilities media to reinstall drivers (see "Using the Drivers and Utilities Media" on page 67), to run the Dell Diagnostics (see "Dell Diagnostics" on your media (CD or DVD) to provide the...; My computer documentation • My device documentation • Desktop System Software (DSS) NOTE: The Drivers and Utilities media may be optional and may be found at support.dell.com. What Are You Looking For? Some features or media may ship with your computer or advanced ...
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... optional Drivers and Utilities media. 6 Quick Reference Guide What Are You Looking For? • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find It Here Dell™... How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide...
... optional Drivers and Utilities media. 6 Quick Reference Guide What Are You Looking For? • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find It Here Dell™... How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide...
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NOTE: The color of your media varies based on page 63. What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. Your operating system product key label is already installed on your computer. See "Reinstalling Your ...system you can use the Operating System media. The operating system is located on your computer. To reinstall your operating system, use the optional Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional and may not...
NOTE: The color of your media varies based on page 63. What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. Your operating system product key label is already installed on your computer. See "Reinstalling Your ...system you can use the Operating System media. The operating system is located on your computer. To reinstall your operating system, use the optional Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional and may not...
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...; Solutions - The software automatically detects your computer and operating 2 Select Drivers & Downloads and click Go. 3 Click your selections. Troubleshooting hints and Dell Support Website - Upgrade information for Dell™ 3.5-inch USB floppy drives, processors, optical drives, and USB ...Customer Care - Quick Reference Guide 9 system and installs the updates NOTE: The support.dell.com user interface appropriate for correct operation of your configuration. Certified drivers, patches, and software updates • Desktop System Software (DSS) - DSS provides critical...
...; Solutions - The software automatically detects your computer and operating 2 Select Drivers & Downloads and click Go. 3 Click your selections. Troubleshooting hints and Dell Support Website - Upgrade information for Dell™ 3.5-inch USB floppy drives, processors, optical drives, and USB ...Customer Care - Quick Reference Guide 9 system and installs the updates NOTE: The support.dell.com user interface appropriate for correct operation of your configuration. Certified drivers, patches, and software updates • Desktop System Software (DSS) - DSS provides critical...
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...configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the optional Drivers and Utilities media. NOTE: If your computer cannot... display a screen image, contact Dell (see your online User's Guide. For an example of the procedures in this ...
...configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the optional Drivers and Utilities media. NOTE: If your computer cannot... display a screen image, contact Dell (see your online User's Guide. For an example of the procedures in this ...
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... utility partition has been found, run the Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Drivers and Utilities media (optional). On the next start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer and try again...
... utility partition has been found, run the Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Drivers and Utilities media (optional). On the next start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer and try again...
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... computer, close the Main Menu screen. Power Light Problem Description Suggested Resolution Solid green Power is on the keyboard to the Main Menu screen. The Dell Diagnostics obtains configuration information for the selected device. Press the power button, move the mouse, or press a key on , and the computer is in..., and it displays the information in the device list in a power-saving mode. See "Diagnostic Lights" on your computer or all devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer.
... computer, close the Main Menu screen. Power Light Problem Description Suggested Resolution Solid green Power is on the keyboard to the Main Menu screen. The Dell Diagnostics obtains configuration information for the selected device. Press the power button, move the mouse, or press a key on , and the computer is in..., and it displays the information in the device list in a power-saving mode. See "Diagnostic Lights" on your computer or all devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer.
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... Restore screen appears and the computer restarts. 4 After the computer restarts, click OK. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close all open files and exit any files or programs until the system restoration is running. Undoing...
... Restore screen appears and the computer restarts. 4 After the computer restarts, click OK. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close all open files and exit any files or programs until the system restoration is running. Undoing...
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... you see "Restoring Your Operating System" on your computer boots according to the devices specified in before you installed the new device driver. On the next start-up all data files on page 61 for one time only. then, shut down your operating system. NOTICE...the installation. If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during...
... you see "Restoring Your Operating System" on your computer boots according to the devices specified in before you installed the new device driver. On the next start-up all data files on page 61 for one time only. then, shut down your operating system. NOTICE...the installation. If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during...
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... 1 Save and close any open files and exit any virus protection software installed on your computer before you must also reinstall the device drivers, virus protection program, and other software. Windows XP Setup 1 When the Windows XP Setup screen appears, press to select To set up...XP installed and you to complete. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. The reinstallation process can overwrite files and possibly affect programs installed on your hard drive. See the documentation that came...
... 1 Save and close any open files and exit any virus protection software installed on your computer before you must also reinstall the device drivers, virus protection program, and other software. Windows XP Setup 1 When the Windows XP Setup screen appears, press to select To set up...XP installed and you to complete. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. The reinstallation process can overwrite files and possibly affect programs installed on your hard drive. See the documentation that came...
Quick Reference Guide
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... the Microsoft Office or Microsoft Works Suite media sleeve. Using the Drivers and Utilities Media NOTICE: The Drivers and Utilities media may contain drivers for your operating system. Identifying Drivers If you experience a problem with the Drivers and Utilities media. 20 Reinstall your virus protection software. 21 Reinstall... your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need to install drivers if you can enter up to five users. 17 Click Next. 18 Click Finish to continue. Windows Vista® 1 Click ...
... the Microsoft Office or Microsoft Works Suite media sleeve. Using the Drivers and Utilities Media NOTICE: The Drivers and Utilities media may contain drivers for your operating system. Identifying Drivers If you experience a problem with the Drivers and Utilities media. 20 Reinstall your virus protection software. 21 Reinstall... your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need to install drivers if you can enter up to five users. 17 Click Next. 18 Click Finish to continue. Windows Vista® 1 Click ...
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... device name, you may appear. otherwise, contact your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. 68 Quick Reference Guide Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to enter the Device Manager...
... device name, you may appear. otherwise, contact your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. 68 Quick Reference Guide Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to enter the Device Manager...
Quick Reference Guide
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...; Next. otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are an administrator on the computer, click ...My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for example, Audio or Video). 3 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ ...
...; Next. otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are an administrator on the computer, click ...My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for example, Audio or Video). 3 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ ...
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6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. 70 Quick Reference Guide
6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. 70 Quick Reference Guide
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... conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 drivers identifying, 67 reinstalling, 68 Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error...
... conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 drivers identifying, 67 reinstalling, 68 Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error...
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U User's Guide, 6 W warranty information, 6 Windows Vista Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 63 System Restore, 61 Windows XP Device Driver Rollback, 68 Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 8, 64 System Restore, 61 Index 73
U User's Guide, 6 W warranty information, 6 Windows Vista Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 63 System Restore, 61 Windows XP Device Driver Rollback, 68 Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 8, 64 System Restore, 61 Index 73
User's Guide
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... Cleaning a Non-Optical Mouse 299 Cleaning an Optical Mouse 300 Floppy Drive 300 CDs and DVDs 300 13 Reinstalling Drivers and the Operating System 301 Drivers 301 What Is a Driver 301 Identifying Drivers 301 Reinstalling Drivers and Utilities 302 Restoring Your Operating System 305 Windows Vista 305 Windows XP 305 Creating a Restore Point 305 Restoring...
... Cleaning a Non-Optical Mouse 299 Cleaning an Optical Mouse 300 Floppy Drive 300 CDs and DVDs 300 13 Reinstalling Drivers and the Operating System 301 Drivers 301 What Is a Driver 301 Identifying Drivers 301 Reinstalling Drivers and Utilities 302 Restoring Your Operating System 305 Windows Vista 305 Windows XP 305 Creating a Restore Point 305 Restoring...
User's Guide
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... • My device documentation • Desktop System Software (DSS) Find It Here Drivers and Utilities Media NOTE: The Drivers and Utilities media may be found at support.dell.com. What Are You Looking For? • A diagnostic program for my computer • Drivers for technicians or experienced users. NOTE: Additional information may ship with your...
... • My device documentation • Desktop System Software (DSS) Find It Here Drivers and Utilities Media NOTE: The Drivers and Utilities media may be found at support.dell.com. What Are You Looking For? • A diagnostic program for my computer • Drivers for technicians or experienced users. NOTE: Additional information may ship with your...
User's Guide
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...Go. 4 Click System Utilities. 5 Click Desktop System Software under Dell - Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to your configuration. NOTE: The support.dell.com user interface may not be available for your computer. This ...Service and support - DSS provides critical updates for your region or business segment to support.dell.com and click Drivers and Downloads. 2 Click Select Model. 3 Select your computer model. support.dell.com NOTE: Select your computer, you should also reinstall the DSS utility. Upgrade information ...
...Go. 4 Click System Utilities. 5 Click Desktop System Software under Dell - Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to your configuration. NOTE: The support.dell.com user interface may not be available for your computer. This ...Service and support - DSS provides critical updates for your region or business segment to support.dell.com and click Drivers and Downloads. 2 Click Select Model. 3 Select your computer model. support.dell.com NOTE: Select your computer, you should also reinstall the DSS utility. Upgrade information ...