Service Manual
Page 3
Contents Chapter 1 System Overview 1-1 System Features 1-1 Physical Description 1-2 Indicator Panel 1-3 Power/Suspend Indicator 1-4 Diskette-Drive Access Indicator 1-4 Hard-Disk/CD-ROM Drive Access Indicator 1-4 PC Card Access Indicator 1-4 Low-Battery Indicator 1-4 Charging Indicator 1-4 Keyboard Indicators 1-5 Controlling Computer Power 1-5 Power States 1-5 Interrupt Assignments 1-6 Technical Specifications 1-7 Chapter 2 ...
Contents Chapter 1 System Overview 1-1 System Features 1-1 Physical Description 1-2 Indicator Panel 1-3 Power/Suspend Indicator 1-4 Diskette-Drive Access Indicator 1-4 Hard-Disk/CD-ROM Drive Access Indicator 1-4 PC Card Access Indicator 1-4 Low-Battery Indicator 1-4 Charging Indicator 1-4 Keyboard Indicators 1-5 Controlling Computer Power 1-5 Power States 1-5 Interrupt Assignments 1-6 Technical Specifications 1-7 Chapter 2 ...
Service Manual
Page 26
Proceed to step 4. Observing the Boot Routine After you perform a visual inspection as appropriate. • Beep codes - To observe the boot routine, follow these indicators fail to Table 3-2. 2-4 Dell Latitude XPi CD Service Manual Insert a diagnostics diskette into the diskette drive. No. ...These indicators light in Chapter 4 of the keyboard. NOTE: The computer beeps once during the boot routine, troubleshoot...
Proceed to step 4. Observing the Boot Routine After you perform a visual inspection as appropriate. • Beep codes - To observe the boot routine, follow these indicators fail to Table 3-2. 2-4 Dell Latitude XPi CD Service Manual Insert a diagnostics diskette into the diskette drive. No. ...These indicators light in Chapter 4 of the keyboard. NOTE: The computer beeps once during the boot routine, troubleshoot...
Service Manual
Page 34
... at address, read value expecting value Memory allocation error Memory control logic not operating properly. Installed memory module faulty or improperly seated. Faulty application program 3-6 Dell Latitude XPi CD Service Manual For external keyboard or keypad, cable or connector loose or keyboard faulty. Table 3-2. System Error Messages (Continued) Message Definition Probable Causes Keyboard stuck.... For built-in use conflicts with the operating system, an application program, or a utility For either keyboard, key may have been pressed while computer was booting.
... at address, read value expecting value Memory allocation error Memory control logic not operating properly. Installed memory module faulty or improperly seated. Faulty application program 3-6 Dell Latitude XPi CD Service Manual For external keyboard or keypad, cable or connector loose or keyboard faulty. Table 3-2. System Error Messages (Continued) Message Definition Probable Causes Keyboard stuck.... For built-in use conflicts with the operating system, an application program, or a utility For either keyboard, key may have been pressed while computer was booting.
Service Manual
Page 113
System Setup Screens Page 1 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Power Management: Enabled Display Time-Out: 4 minutes Disk Time-Out: 1 minute Suspend Time-Out: 10 minutes S2D Time-...-Tab change fields change values Alt-P next Esc exit Alt-B reboot Page 2 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02Date: Mon Feb 12, 1997 Internal Hard Drive: Diskette Drive A: Boot Speed: Boot Sequence: Speaker Volume: Keyboard Click: Serial Port: Infrared Data Port: Parallel Mode: Integrated...
System Setup Screens Page 1 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Power Management: Enabled Display Time-Out: 4 minutes Disk Time-Out: 1 minute Suspend Time-Out: 10 minutes S2D Time-...-Tab change fields change values Alt-P next Esc exit Alt-B reboot Page 2 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02Date: Mon Feb 12, 1997 Internal Hard Drive: Diskette Drive A: Boot Speed: Boot Sequence: Speaker Volume: Keyboard Click: Serial Port: Infrared Data Port: Parallel Mode: Integrated...
Service Manual
Page 114
...port. TIME Resets time on computer's internal calendar. INTERNAL HARD DRIVE Displays capacity of diskette drive installed. B-4 Dell Latitude XPi CD Service Manual Table B-1. SPEAKER VOLUME Adjusts volume of PC Card connectors. PARALLEL MODE Controls whether computer's built-...port. DATE Resets date on computer's internal clock. INTEGRATED TRACKBALL Enables computer's integrated trackball. BOOT SPEED Indicates operating frequency at which computer boots-processor's rated speed or a slower speed for power conservation or speedsensitive software. INFRARED DATA...
...port. TIME Resets time on computer's internal calendar. INTERNAL HARD DRIVE Displays capacity of diskette drive installed. B-4 Dell Latitude XPi CD Service Manual Table B-1. SPEAKER VOLUME Adjusts volume of PC Card connectors. PARALLEL MODE Controls whether computer's built-...port. DATE Resets date on computer's internal clock. INTEGRATED TRACKBALL Enables computer's integrated trackball. BOOT SPEED Indicates operating frequency at which computer boots-processor's rated speed or a slower speed for power conservation or speedsensitive software. INFRARED DATA...
Service Manual
Page 119
...4-44 audio ports location, 1-3 B beep codes POST, 3-1 boot routine observing when troubleshooting, 2-4 bottom case assembly components, A-25 removal, 4-29 C cables display assembly interface, removal, 4-26 I/O interface, removal, A-22 CD-ROM drive about, 1-1 removal, 4-31, A-16 computer features..., 1-1 illustrated, 1-2 power, controlling, 1-5 connectors ZIF, 4-5 D deck buoy, 4-33 Dell Control Center entering, B-1 Dell diagnostics, 3-9 diskette drive, A-16 diskette drive assembly ...
...4-44 audio ports location, 1-3 B beep codes POST, 3-1 boot routine observing when troubleshooting, 2-4 bottom case assembly components, A-25 removal, 4-29 C cables display assembly interface, removal, 4-26 I/O interface, removal, A-22 CD-ROM drive about, 1-1 removal, 4-31, A-16 computer features..., 1-1 illustrated, 1-2 power, controlling, 1-5 connectors ZIF, 4-5 D deck buoy, 4-33 Dell Control Center entering, B-1 Dell diagnostics, 3-9 diskette drive, A-16 diskette drive assembly ...
Reference Guide
Page 28
...Page 2 of 2 title box help Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02 Date: Mon Feb 12, 1997 Internal Hard Drive: 1216 MB Diskette Drive A: 3.5 inch, 1.44 MB Boot Speed: 150 MHz Boot Sequence: Diskette First Speaker Volume: High...of 2 Power Management: Display Time-Out: Disk Time-Out: Suspend Time-Out: S2D Time-Out: Smart CPU Mode: Brightness: Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Enabled 4 minutes 1 minute 10 minutes 8 hours Enabled Low AC Disabled Disabled Disabled Disabled Disabled...
...Page 2 of 2 title box help Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02 Date: Mon Feb 12, 1997 Internal Hard Drive: 1216 MB Diskette Drive A: 3.5 inch, 1.44 MB Boot Speed: 150 MHz Boot Sequence: Diskette First Speaker Volume: High...of 2 Power Management: Display Time-Out: Disk Time-Out: Suspend Time-Out: S2D Time-Out: Smart CPU Mode: Brightness: Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Enabled 4 minutes 1 minute 10 minutes 8 hours Enabled Low AC Disabled Disabled Disabled Disabled Disabled...
Reference Guide
Page 30
... in numbers in the three fields that it fails to boot from the diskette drive. NOTE: Dell may not match the actual speed at which disk device your computer is operating on battery power. The term boot refers to choose between the computer's processing speed (the ...decrease the number. Boot Speed BOOT SPEED allows you exit the System Setup program. If you start the operating system. Brightness BRIGHTNESS allows you must reboot your harddisk drive remains idle before the drive motor turns off to conserve battery power. 2-6 Dell Latitude XPi CD Reference and Troubleshooting ...
... in numbers in the three fields that it fails to boot from the diskette drive. NOTE: Dell may not match the actual speed at which disk device your computer is operating on battery power. The term boot refers to choose between the computer's processing speed (the ...decrease the number. Boot Speed BOOT SPEED allows you exit the System Setup program. If you start the operating system. Brightness BRIGHTNESS allows you must reboot your harddisk drive remains idle before the drive motor turns off to conserve battery power. 2-6 Dell Latitude XPi CD Reference and Troubleshooting ...
Reference Guide
Page 34
...option are using an operating system other than Windows 95. For more information, see the Dell Latitude XPi Advanced Port Replicator User's Guide. Ring Speed RING SPEED lets you boot the computer. rently assigned. NOTE: This option appears only if the computer is connected ... • 1 HOUR • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide In order for this feature must be enabled in both AC and BATTERY are using an operating system other than a modem...
...option are using an operating system other than Windows 95. For more information, see the Dell Latitude XPi Advanced Port Replicator User's Guide. Ring Speed RING SPEED lets you boot the computer. rently assigned. NOTE: This option appears only if the computer is connected ... • 1 HOUR • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide In order for this feature must be enabled in both AC and BATTERY are using an operating system other than a modem...
Reference Guide
Page 38
..., the Suspend-to-Disk utility was used to perform the necessary configuration tasks for your memory configuration. Suspend-to-Disk Utility If Dell installed the operating system on the screen to create a hard-disk drive partition-the S2D partition-that matches the size of your ... how a card is copied and saved when you boot the computer. • Reconfigure the computer to -disk partition on the amount of system memory installed in your MS-DOS file system. If the path statement in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide • Manage the suspend-...
..., the Suspend-to-Disk utility was used to perform the necessary configuration tasks for your memory configuration. Suspend-to-Disk Utility If Dell installed the operating system on the screen to create a hard-disk drive partition-the S2D partition-that matches the size of your ... how a card is copied and saved when you boot the computer. • Reconfigure the computer to -disk partition on the amount of system memory installed in your MS-DOS file system. If the path statement in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide • Manage the suspend-...
Reference Guide
Page 43
... in this chapter. If the diskette-drive access indicator does not light up and the computer trying to access the boot files from Dell. You can test this chapter. Troubleshooting Your Computer 3-3 If looking and listening to toggle the keyboard indicators on your computer... does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for the indications described in this chapter. Boot Routine Indications Look for instructions on the hard-disk drive or CD-ROM drive. The keyboard indicators The built-in ...
... in this chapter. If the diskette-drive access indicator does not light up and the computer trying to access the boot files from Dell. You can test this chapter. Troubleshooting Your Computer 3-3 If looking and listening to toggle the keyboard indicators on your computer... does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for the indications described in this chapter. Boot Routine Indications Look for instructions on the hard-disk drive or CD-ROM drive. The keyboard indicators The built-in ...
Reference Guide
Page 44
The messages are capable of the message and a recommended action. 3-4 Dell Latitude XPi CD Reference and Troubleshooting Guide NOTE: If the message is attached), or a beep code may appear on your computer, it compares the system configuration information with the current hardware configuration. When you boot your display. If your computer's hardware configuration doesn't match the... an explanation of the message. See Table 3-2 for an explanation of identifying problems and alerting you have not resolved the problem, see Chapter 4, "Running the Dell Diagnostics."
The messages are capable of the message and a recommended action. 3-4 Dell Latitude XPi CD Reference and Troubleshooting Guide NOTE: If the message is attached), or a beep code may appear on your computer, it compares the system configuration information with the current hardware configuration. When you boot your display. If your computer's hardware configuration doesn't match the... an explanation of the message. See Table 3-2 for an explanation of identifying problems and alerting you have not resolved the problem, see Chapter 4, "Running the Dell Diagnostics."
Reference Guide
Page 46
..." found later in the online System User's Guide. 3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Slide the write-protect notch up. Put a diskette in this chapter. If the problem persists, see the Glossary in this chapter. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Drive not ready No...
..." found later in the online System User's Guide. 3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Slide the write-protect notch up. Put a diskette in this chapter. If the problem persists, see the Glossary in this chapter. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Drive not ready No...
Reference Guide
Page 48
... seated. If the hard-disk drive is your boot device, make sure the drive is conflicting with the operating system, another application program, or a utility. See "Troubleshooting Memory" found later in this chapter. See "Troubleshooting Memory" found later in the online System User's Guide. 3-8 Dell Latitude XPi CD Reference and Troubleshooting Guide See "Troubleshooting Memory...
... seated. If the hard-disk drive is your boot device, make sure the drive is conflicting with the operating system, another application program, or a utility. See "Troubleshooting Memory" found later in this chapter. See "Troubleshooting Memory" found later in the online System User's Guide. 3-8 Dell Latitude XPi CD Reference and Troubleshooting Guide See "Troubleshooting Memory...
Reference Guide
Page 50
...that supports the data stored in the System Setup program does not match the system clock. Run the System Set Test Group in the Dell diagnostics. (For instructions, see "Using the System Setup Program" in Chapter 2.) Timer chip counter 2 failed A chip on the built...codes and possible corrective actions. 3-10 Dell Latitude XPi CD Reference and Troubleshooting Guide Replace the battery, or connect the computer to resolve the problem, call Dell for technical assistance. This information is running out of beeps that occur during the boot routine cannot be reported on the system ...
...that supports the data stored in the System Setup program does not match the system clock. Run the System Set Test Group in the Dell diagnostics. (For instructions, see "Using the System Setup Program" in Chapter 2.) Timer chip counter 2 failed A chip on the built...codes and possible corrective actions. 3-10 Dell Latitude XPi CD Reference and Troubleshooting Guide Replace the battery, or connect the computer to resolve the problem, call Dell for technical assistance. This information is running out of beeps that occur during the boot routine cannot be reported on the system ...
Reference Guide
Page 54
... first 1 megabyte (MB) of system memory available for use of memory and, therefore, cannot be loaded either when the computer boots or from an operating system prompt. When you start or reboot your computer, your programs. Occasionally, when you modify the operating ... or startup files of keys is installed and properly initialized. Using Software The following conditions, expanded memory can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Make sure the operating environment is set of your operating system or application program documentation. These ...
... first 1 megabyte (MB) of system memory available for use of memory and, therefore, cannot be loaded either when the computer boots or from an operating system prompt. When you start or reboot your computer, your programs. Occasionally, when you modify the operating ... or startup files of keys is installed and properly initialized. Using Software The following conditions, expanded memory can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Make sure the operating environment is set of your operating system or application program documentation. These ...
Reference Guide
Page 60
...No. Continue to step 2. Are the power indicator, low-battery indicator, and charging indicator flashing? Continue to step 7. 3-20 Dell Latitude XPi CD Reference and Troubleshooting Guide Save all your work, exit any open application programs, turn on the computer, and hold the power switch ... function properly? Turn on the electrical device. No. Yes. Your computer is available at the power source. Does the computer boot successfully? Call Dell for 10 seconds. For instructions, see "Total Power Failure When Using the Battery" found later in this chapter. 3. See ...
...No. Continue to step 2. Are the power indicator, low-battery indicator, and charging indicator flashing? Continue to step 7. 3-20 Dell Latitude XPi CD Reference and Troubleshooting Guide Save all your work, exit any open application programs, turn on the computer, and hold the power switch ... function properly? Turn on the electrical device. No. Yes. Your computer is available at the power source. Does the computer boot successfully? Call Dell for 10 seconds. For instructions, see "Total Power Failure When Using the Battery" found later in this chapter. 3. See ...
Reference Guide
Page 62
...the System Setup Program" in the center of the display. Continue to step 5. 5. Does the diskette-drive access indicator blink during the boot routine? Is the display on ? Then lift the memory module away from AC power. If you do not hear a sharp click, ... explanation of the Diagnostics Checklist found later in Chapter 2. 1. Yes. Insert a bootable 1.44-MB diskette into the socket. Call Dell for instructions. 3-22 Dell Latitude XPi CD Reference and Troubleshooting Guide Make sure that the AC adapter is connected to the computer and to AC power, or confirm that a ...
...the System Setup Program" in the center of the display. Continue to step 5. 5. Does the diskette-drive access indicator blink during the boot routine? Is the display on ? Then lift the memory module away from AC power. If you do not hear a sharp click, ... explanation of the Diagnostics Checklist found later in Chapter 2. 1. Yes. Insert a bootable 1.44-MB diskette into the socket. Call Dell for instructions. 3-22 Dell Latitude XPi CD Reference and Troubleshooting Guide Make sure that the AC adapter is connected to the computer and to AC power, or confirm that a ...
Reference Guide
Page 63
...: If you have another hard-disk drive that caused you to ON/OFF. Yes. Remove the hard-disk drive and boot the computer. Does your computer before calling Dell. Return to begin this procedure and perform the operation that you know is set to suspect a hard-disk drive failure...following procedure: 1. If necessary, add the following statement to step 6. 3. No. Go to the config.sys file: device=c:\tsy\tsycdrom.sys. Is the CD-ROM driver (tsycdrom.sys) installed? Yes. Load the driver and return to step 1 to step 1, and perform this procedure again. (To load the driver...
...: If you have another hard-disk drive that caused you to ON/OFF. Yes. Remove the hard-disk drive and boot the computer. Does your computer before calling Dell. Return to begin this procedure and perform the operation that you know is set to suspect a hard-disk drive failure...following procedure: 1. If necessary, add the following statement to step 6. 3. No. Go to the config.sys file: device=c:\tsy\tsycdrom.sys. Is the CD-ROM driver (tsycdrom.sys) installed? Yes. Load the driver and return to step 1 to step 1, and perform this procedure again. (To load the driver...
Reference Guide
Page 64
...type dir and press . No. Continue to step 7. You may have bad sectors. Go to step 6. 6. You have a corrupted boot sector or file allocation table (FAT) on the display, see the documentation that accompanied your operating system. No. Troubleshooting an External Keyboard or... make a copy of these files, see Table 3-2 for an explanation of the keyboard, sometimes behind a panel tab. 3-24 Dell Latitude XPi CD Reference and Troubleshooting Guide Yes. Does the operating system load now? For information on the bottom of the message and possible corrective ...
...type dir and press . No. Continue to step 7. You may have bad sectors. Go to step 6. 6. You have a corrupted boot sector or file allocation table (FAT) on the display, see the documentation that accompanied your operating system. No. Troubleshooting an External Keyboard or... make a copy of these files, see Table 3-2 for an explanation of the keyboard, sometimes behind a panel tab. 3-24 Dell Latitude XPi CD Reference and Troubleshooting Guide Yes. Does the operating system load now? For information on the bottom of the message and possible corrective ...