Service Manual
Page 40
...mode. Disconnect the computer and any telephone or telecommunications lines from the computer. 3. Slide the main battery assembly out. 4-2 Dell Latitude XPi CD Service Manual Also disconnect any attached peripherals from the battery compartment. Slide the battery compartment door downward until it stops (about... Phillips-head screwdriver • Chip-removal tool • Wrist grounding strap • Small plastic scribe • Nut drivers Precautionary Measures WARNING: FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT, PERFORM THE FOLLOWING STEPS IN THE SEQUENCE LISTED.
...mode. Disconnect the computer and any telephone or telecommunications lines from the computer. 3. Slide the main battery assembly out. 4-2 Dell Latitude XPi CD Service Manual Also disconnect any attached peripherals from the battery compartment. Slide the battery compartment door downward until it stops (about... Phillips-head screwdriver • Chip-removal tool • Wrist grounding strap • Small plastic scribe • Nut drivers Precautionary Measures WARNING: FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT, PERFORM THE FOLLOWING STEPS IN THE SEQUENCE LISTED.
Service Manual
Page 83
...; Number 1 magnetized Phillips-head screwdriver • Number 2 magnetized Phillips-head screwdriver • Chip-removal tool • Wrist grounding strap • Small plastic scribe • Nut drivers Precautionary Measures Before you begin working on the computer, read about the precautionary measures, screw identification, and computer orientation outlined at a service facility...
...; Number 1 magnetized Phillips-head screwdriver • Number 2 magnetized Phillips-head screwdriver • Chip-removal tool • Wrist grounding strap • Small plastic scribe • Nut drivers Precautionary Measures Before you begin working on the computer, read about the precautionary measures, screw identification, and computer orientation outlined at a service facility...
Service Manual
Page 106
Remove the I /O panel, follow these steps: 1. A-24 Dell Latitude XPi CD Service Manual I/O Panel Removal To remove and replace the I /O bracket from the system board. Remove the I /O bracket system board ST8 (4 mm) ST7 (4 mm) ST6 ST5 ST4 ST3 ST2 ST1 D5 (3 mm) NOTE: ST1-ST8 are 8-mm standoff nuts 3 mm 4 mm 8 mm Figure A-9. Remove screw D5. 4. See the previous subsection in this appendix. 2. Remove the standoff nuts ST1 through ST8 Use a 3/16 nut driver to remove standoff nuts ST1 through ST6 and a 7/32 nut driver for ST7 and ST8. 3. I/O Panel I /O board.
Remove the I /O panel, follow these steps: 1. A-24 Dell Latitude XPi CD Service Manual I/O Panel Removal To remove and replace the I /O bracket from the system board. Remove the I /O bracket system board ST8 (4 mm) ST7 (4 mm) ST6 ST5 ST4 ST3 ST2 ST1 D5 (3 mm) NOTE: ST1-ST8 are 8-mm standoff nuts 3 mm 4 mm 8 mm Figure A-9. Remove screw D5. 4. See the previous subsection in this appendix. 2. Remove the standoff nuts ST1 through ST8 Use a 3/16 nut driver to remove standoff nuts ST1 through ST6 and a 7/32 nut driver for ST7 and ST8. 3. I/O Panel I /O board.
Service Manual
Page 115
...outs for this category and installing is_net.exe utility allow user to the computer. EXPANSION DEVICE Shows the type of Dell Latitude Advanced Port Replicator that is not required) AC One of the categories of POWER MANAGEMENT. SERVICE TAG Displays computer's... Setup Options B-5 System Setup Program Categories (Continued) Category Function REPLICATOR SCSI Configures computer for the Advanced Port Replicator. SCSI drivers will load automatically if a SCSI device is connected. REPLICATOR NETWORK Enabling this option. MICROPROCESSOR Displays type of system memory. ...
...outs for this category and installing is_net.exe utility allow user to the computer. EXPANSION DEVICE Shows the type of Dell Latitude Advanced Port Replicator that is not required) AC One of the categories of POWER MANAGEMENT. SERVICE TAG Displays computer's... Setup Options B-5 System Setup Program Categories (Continued) Category Function REPLICATOR SCSI Configures computer for the Advanced Port Replicator. SCSI drivers will load automatically if a SCSI device is connected. REPLICATOR NETWORK Enabling this option. MICROPROCESSOR Displays type of system memory. ...
Reference Guide
Page 7
... to assist you if you have tested and approved the Dell Latitude XPi CD portable computer. • Appendix D, "Warranties and Return Policy," describes the warranty and return policy for using the diskette-based diagnostics to test your computer.... policy, see Appendix D, "Warranties and Return Policy." This chapter also describes system utilities and video drivers included with the computer. This guide also provides basic troubleshooting procedures and instructions for the Dell computer. It also explains how and when to learn about the features of the computer. Preface About...
... to assist you if you have tested and approved the Dell Latitude XPi CD portable computer. • Appendix D, "Warranties and Return Policy," describes the warranty and return policy for using the diskette-based diagnostics to test your computer.... policy, see Appendix D, "Warranties and Return Policy." This chapter also describes system utilities and video drivers included with the computer. This guide also provides basic troubleshooting procedures and instructions for the Dell computer. It also explains how and when to learn about the features of the computer. Preface About...
Reference Guide
Page 12
... Smart CPU Mode 2-11 Speaker Volume 2-11 Suspend Time-Out 2-12 System Memory 2-12 System Switch 2-12 Time 2-12 Video Memory 2-13 System Utilities and Drivers 2-13 Asset Tag Utility 2-14 Assigning, Changing, and Deleting an Asset Tag Code 2-14 Configuring PC Cards 2-14 Suspend-to-Disk Utility 2-14 Removing the...
... Smart CPU Mode 2-11 Speaker Volume 2-11 Suspend Time-Out 2-12 System Memory 2-12 System Switch 2-12 Time 2-12 Video Memory 2-13 System Utilities and Drivers 2-13 Asset Tag Utility 2-14 Assigning, Changing, and Deleting an Asset Tag Code 2-14 Configuring PC Cards 2-14 Suspend-to-Disk Utility 2-14 Removing the...
Reference Guide
Page 24
.... For instructions on removing and installing hard-disk drives, see Chapter 5, "Getting Help." 1-4 Dell Latitude XPi CD Reference and Troubleshooting Guide For instructions on the Dell Bulletin Board Service (BBS). You can extend your car) Instructions for connecting or installing these help...icon in the new Dell Latitude XPi CD computers are interchangeable with the Advanced Port Replicator or by connecting external devices. You can also install a hard-disk drive of larger capacity, increase system memory, and add functionality with video drivers and utilities designed for...
.... For instructions on removing and installing hard-disk drives, see Chapter 5, "Getting Help." 1-4 Dell Latitude XPi CD Reference and Troubleshooting Guide For instructions on the Dell Bulletin Board Service (BBS). You can extend your car) Instructions for connecting or installing these help...icon in the new Dell Latitude XPi CD computers are interchangeable with the Advanced Port Replicator or by connecting external devices. You can also install a hard-disk drive of larger capacity, increase system memory, and add functionality with video drivers and utilities designed for...
Reference Guide
Page 33
... a PC Card in that connector. Consult the device documentation to disable the key combination. Options that use EPP or ECP mode may come with special drivers that the data transfer rate can set to the connector. If you are no power is not required). tional mode so that need to be...
... a PC Card in that connector. Consult the device documentation to disable the key combination. Options that use EPP or ECP mode may come with special drivers that the data transfer rate can set to the connector. If you are no power is not required). tional mode so that need to be...
Reference Guide
Page 34
... • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide However, they are configured to allow the computer to ENABLED (the default), SCSI drivers load automatically when you boot the computer. A change this option is set RING/EVENT RESUME to the...
... • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide However, they are configured to allow the computer to ENABLED (the default), SCSI drivers load automatically when you boot the computer. A change this option is set RING/EVENT RESUME to the...
Reference Guide
Page 37
...the computer for information on your operating system, the system utilities and drivers are no userselectable settings for the Dell DiskMaker icon in the online System User's Guide. System Utilities and Drivers System utilities and drivers allow you to : • Configure PC Cards In Windows 3.x, ...all other operating systems, use the video resolution utility that accompanied the diskette kit. However, you received the utilities and drivers separately, or if Dell installed MS-DOS only on configuring the pointing device. • Check battery status This minimized icon, which appears at ...
...the computer for information on your operating system, the system utilities and drivers are no userselectable settings for the Dell DiskMaker icon in the online System User's Guide. System Utilities and Drivers System utilities and drivers allow you to : • Configure PC Cards In Windows 3.x, ...all other operating systems, use the video resolution utility that accompanied the diskette kit. However, you received the utilities and drivers separately, or if Dell installed MS-DOS only on configuring the pointing device. • Check battery status This minimized icon, which appears at ...
Reference Guide
Page 38
... this code. Use the instructions in this utility, type asset /? For more information, see "Asset Tag Utility" found later in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Use the information in the following subsection to manage the S2D partition in the online System User's Guide. •... the instructions on the hard-disk drive. Are you can have to -disk partition on the screen to not load specified device drivers. tional memory by reconfiguring the computer to perform the necessary configuration tasks for your PC Cards. To assign or change , or delete...
... this code. Use the instructions in this utility, type asset /? For more information, see "Asset Tag Utility" found later in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Use the information in the following subsection to manage the S2D partition in the online System User's Guide. •... the instructions on the hard-disk drive. Are you can have to -disk partition on the screen to not load specified device drivers. tional memory by reconfiguring the computer to perform the necessary configuration tasks for your PC Cards. To assign or change , or delete...
Reference Guide
Page 53
... that you in addition to your computer's hard-disk drive. Beep Codes Message Cause Action 5-1-3 Video BIOS shadowing failure. Call Dell for the software. Table 3-3. ing failure. If all available system memory, damage and/or destroy data stored on your operating ...analyzing software problems. For detailed troubleshooting information on its defaults are pieces of a program • Input errors • Device drivers that can replicate themselves, can be hardware malfunctions at first. The software installation routine assists you can result from the use all...
... that you in addition to your computer's hard-disk drive. Beep Codes Message Cause Action 5-1-3 Video BIOS shadowing failure. Call Dell for the software. Table 3-3. ing failure. If all available system memory, damage and/or destroy data stored on your operating ...analyzing software problems. For detailed troubleshooting information on its defaults are pieces of a program • Input errors • Device drivers that can replicate themselves, can be hardware malfunctions at first. The software installation routine assists you can result from the use all...
Reference Guide
Page 54
...8226; The application program is installed and properly initialized. Other programs run with expanded memory. • The EMM driver is written for use application programs that automatically configure the operating environment by setting system parameters, starting memory-resident programs, and ...they remain in the initialization or startup files of computer you have more than 1 MB of an EMM can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Error Messages Error messages can be available for memory-resident programs in the computer's memory, memory ...
...8226; The application program is installed and properly initialized. Other programs run with expanded memory. • The EMM driver is written for use application programs that automatically configure the operating environment by setting system parameters, starting memory-resident programs, and ...they remain in the initialization or startup files of computer you have more than 1 MB of an EMM can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide Error Messages Error messages can be available for memory-resident programs in the computer's memory, memory ...
Reference Guide
Page 55
...Add the TSR commands back into the start -up files contain commands to start TSR programs when you may require a special screen driver program that can cause problems in parallel port is disabled IRQ8 Generated by the system I/O controller's RTC IRQ9 Available for use by ...the PC Card interrupt controller or the audio controller IRQ10 Available for use specialized subroutines called device drivers that expects a certain kind of the problem. Avoiding Interrupt Assignment Conflicts Problems can confirm whether or not these programs are using. NOTE...
...Add the TSR commands back into the start -up files contain commands to start TSR programs when you may require a special screen driver program that can cause problems in parallel port is disabled IRQ8 Generated by the system I/O controller's RTC IRQ9 Available for use by ...the PC Card interrupt controller or the audio controller IRQ10 Available for use specialized subroutines called device drivers that expects a certain kind of the problem. Avoiding Interrupt Assignment Conflicts Problems can confirm whether or not these programs are using. NOTE...
Reference Guide
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...following statement to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions. Yes. No. Does the hard-disk drive/CD-ROM drive access indicator blink during POST? Go to begin this troubleshooting procedure again. Load the driver and return to step 1 to ...step 3. Then type dir and press . Does your Dell computer.) 4. If the second drive fails, ...
...following statement to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions. Yes. No. Does the hard-disk drive/CD-ROM drive access indicator blink during POST? Go to begin this troubleshooting procedure again. Load the driver and return to step 1 to ...step 3. Then type dir and press . Does your Dell computer.) 4. If the second drive fails, ...
Reference Guide
Page 68
...malfunctioning. For information on the system board • Conflicting COM port settings • Lack of device drivers Troubleshooting the Basic I /O port logic. Are the communication port options set to ON/OFF. No...specific port configuration requirements. Do the tests complete successfully? Is the problem resolved? Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the computer, and run the Serial/Infrared Ports Test Group and/... printer, use the following procedure. 3-28 Dell Latitude XPi CD Reference and Troubleshooting Guide Is the problem resolved?
...malfunctioning. For information on the system board • Conflicting COM port settings • Lack of device drivers Troubleshooting the Basic I /O port logic. Are the communication port options set to ON/OFF. No...specific port configuration requirements. Do the tests complete successfully? Is the problem resolved? Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the computer, and run the Serial/Infrared Ports Test Group and/... printer, use the following procedure. 3-28 Dell Latitude XPi CD Reference and Troubleshooting Guide Is the problem resolved?
Reference Guide
Page 86
...There are testing an external monitor, change a key's function. Similarly, key configuration programs like Sidekick or ProKey, and failure of a device driver (the software that are likely to be caused by the keyboard. Touch pad or mouse problems are memory resident, be caused in Appendix B,... by booting the computer from the usual response or the response you anticipated, the key contact may be stuck. 4-16 Dell Latitude XPi CD Reference and Troubleshooting Guide Because these programs are as likely to YES. Many of these possibilities have been eliminated and the following...
...There are testing an external monitor, change a key's function. Similarly, key configuration programs like Sidekick or ProKey, and failure of a device driver (the software that are likely to be caused by the keyboard. Touch pad or mouse problems are memory resident, be caused in Appendix B,... by booting the computer from the usual response or the response you anticipated, the key contact may be stuck. 4-16 Dell Latitude XPi CD Reference and Troubleshooting Guide Because these programs are as likely to YES. Many of these possibilities have been eliminated and the following...
Reference Guide
Page 98
...a problem with your local Dell representative for the return. 3. For the telephone number to the Dell Directory For the BBS telephone number, see Table 5-3. Include a copy of any error messages reported by the Dell diagnostics. 5-4 Dell Latitude XPi CD Reference and Troubleshooting Guide You ...the following: • Send questions to a Dell technician • Request a follow-up call or leave a message for a Dell technical support specialist • Order parts • Download basic input/output system (BIOS) and video driver upgrades • Download updates to call your order...
...a problem with your local Dell representative for the return. 3. For the telephone number to the Dell Directory For the BBS telephone number, see Table 5-3. Include a copy of any error messages reported by the Dell diagnostics. 5-4 Dell Latitude XPi CD Reference and Troubleshooting Guide You ...the following: • Send questions to a Dell technician • Request a follow-up call or leave a message for a Dell technical support specialist • Order parts • Download basic input/output system (BIOS) and video driver upgrades • Download updates to call your order...
Reference Guide
Page 140
... 4-1 Hard-Disk Drives (Non-SCSI Test Group), 4-17 IDE CD ROM Drives Test Group, 4-18 Dell diagnostics (continued) Keyboard Test Group, 4-16 main screen, 4-4 ...Dell Q&A, 5-2 device drivers, 3-15 diagnosing problems, 5-1 diagnostic program. See video tests, Text Mode Color Test color bars test. See microprocessor customizing computer features, 2-1 D date setting, 2-6 Date option System Setup program, 2-6 Dell Control Center, 2-1 Dell diagnostics about , 1-2 adjusting, 2-6 location, 1-1 power management, 2-7 troubleshooting, 3-26 dropped or damaged computer, 3-19 2 Dell Latitude XPi CD...
... 4-1 Hard-Disk Drives (Non-SCSI Test Group), 4-17 IDE CD ROM Drives Test Group, 4-18 Dell diagnostics (continued) Keyboard Test Group, 4-16 main screen, 4-4 ...Dell Q&A, 5-2 device drivers, 3-15 diagnosing problems, 5-1 diagnostic program. See video tests, Text Mode Color Test color bars test. See microprocessor customizing computer features, 2-1 D date setting, 2-6 Date option System Setup program, 2-6 Dell Control Center, 2-1 Dell diagnostics about , 1-2 adjusting, 2-6 location, 1-1 power management, 2-7 troubleshooting, 3-26 dropped or damaged computer, 3-19 2 Dell Latitude XPi CD...
Reference Guide
Page 144
... Setup program shielded cables, C-1 software device drivers, 3-15 error messages, 3-14 included with your computer, vi SCSI Devices Test Group Dell diagnostics, 4-20 security administrator password, 2-5 asset tag code, 2-5 boot device, 2-6 cable slot, 1-2 primary password, 2-10 security cable slot, 1-2 Select option in Dell diagnostics, 4-6 support technical, 5-1 suspend mode... on alarm or modem ring, 2-10 suspend-to-disk mode, 2-10 Suspend-to-Disk utility, 2-14, 2-15 system features, 1-2 specifications, A-1 6 Dell Latitude XPi CD Reference and Troubleshooting Guide random-access memory.
... Setup program shielded cables, C-1 software device drivers, 3-15 error messages, 3-14 included with your computer, vi SCSI Devices Test Group Dell diagnostics, 4-20 security administrator password, 2-5 asset tag code, 2-5 boot device, 2-6 cable slot, 1-2 primary password, 2-10 security cable slot, 1-2 Select option in Dell diagnostics, 4-6 support technical, 5-1 suspend mode... on alarm or modem ring, 2-10 suspend-to-disk mode, 2-10 Suspend-to-Disk utility, 2-14, 2-15 system features, 1-2 specifications, A-1 6 Dell Latitude XPi CD Reference and Troubleshooting Guide random-access memory.