Service Manual
Page 3
Contents Chapter 1 System Overview 1-1 System Features 1-1 Physical Description 1-2 Indicator Panel 1-3 Power/Suspend Indicator 1-4 Diskette-Drive Access Indicator 1-4 Hard-Disk/CD-ROM Drive Access Indicator 1-4 PC Card Access Indicator 1-4 Low-Battery Indicator 1-4 Charging Indicator 1-4 Keyboard Indicators 1-5 Controlling Computer Power 1-5 Power States 1-5 Interrupt Assignments 1-6 Technical Specifications 1-7 Chapter 2 ...
Contents Chapter 1 System Overview 1-1 System Features 1-1 Physical Description 1-2 Indicator Panel 1-3 Power/Suspend Indicator 1-4 Diskette-Drive Access Indicator 1-4 Hard-Disk/CD-ROM Drive Access Indicator 1-4 PC Card Access Indicator 1-4 Low-Battery Indicator 1-4 Charging Indicator 1-4 Keyboard Indicators 1-5 Controlling Computer Power 1-5 Power States 1-5 Interrupt Assignments 1-6 Technical Specifications 1-7 Chapter 2 ...
Service Manual
Page 26
... of problems. NOTE: To prevent possible damage to Table 3-2. 2-4 Dell Latitude XPi CD Service Manual If a system error message displays, go to light during the boot routine. Insert a diagnostics diskette into the diskette drive. Watch the indicators on any indications of the Dell diagnostics diskette. Observing the Boot Routine After you perform a visual inspection as appropriate. •...
... of problems. NOTE: To prevent possible damage to Table 3-2. 2-4 Dell Latitude XPi CD Service Manual If a system error message displays, go to light during the boot routine. Insert a diagnostics diskette into the diskette drive. Watch the indicators on any indications of the Dell diagnostics diskette. Observing the Boot Routine After you perform a visual inspection as appropriate. •...
Service Manual
Page 34
Faulty application program 3-6 Dell Latitude XPi CD Service Manual Installed memory module faulty or improperly seated. Memory address line failure at address, read value expecting value Memory allocation error Memory control logic .... For built-in use conflicts with the operating system, an application program, or a utility For either keyboard, key may have been pressed while computer was booting. Table 3-2. For external keyboard or keypad, cable or connector loose or keyboard faulty.
Faulty application program 3-6 Dell Latitude XPi CD Service Manual Installed memory module faulty or improperly seated. Memory address line failure at address, read value expecting value Memory allocation error Memory control logic .... For built-in use conflicts with the operating system, an application program, or a utility For either keyboard, key may have been pressed while computer was booting. Table 3-2. For external keyboard or keypad, cable or connector loose or keyboard faulty.
Service Manual
Page 113
System Setup Screens Page 1 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Power Management: Enabled Display Time-Out: 4 minutes Disk Time-Out: 1 minute Suspend Time-Out: 10 minutes S2D... Figure B-3. A change values Alt-P next Esc exit Alt-B reboot Page 2 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02Date: Mon Feb 12, 1997 Internal Hard Drive: Diskette Drive A: Boot Speed: Boot Sequence: Speaker Volume: Keyboard Click: Serial Port: Infrared Data Port: Parallel Mode: Integrated ...
System Setup Screens Page 1 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Power Management: Enabled Display Time-Out: 4 minutes Disk Time-Out: 1 minute Suspend Time-Out: 10 minutes S2D... Figure B-3. A change values Alt-P next Esc exit Alt-B reboot Page 2 of 2 Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02Date: Mon Feb 12, 1997 Internal Hard Drive: Diskette Drive A: Boot Speed: Boot Sequence: Speaker Volume: Keyboard Click: Serial Port: Infrared Data Port: Parallel Mode: Integrated ...
Service Manual
Page 114
...power, category may be enabled.) SERIAL PORT Configures computer's built-in display, an external VGA display, or both). B-4 Dell Latitude XPi CD Service Manual INTERNAL HARD DRIVE Displays capacity of PC Card connectors. SPEAKER VOLUME Adjusts volume of computer's speaker or disables ...category's setting.) KEYBOARD CLICK Determines whether built-in the computer. DATE Resets date on computer's internal clock. BOOT SEQUENCE Determines whether computer boots from diskette (if present) or hard-disk drive. INTEGRATED TRACKBALL Enables computer's integrated trackball. DISKETTE DRIVE ...
...power, category may be enabled.) SERIAL PORT Configures computer's built-in display, an external VGA display, or both). B-4 Dell Latitude XPi CD Service Manual INTERNAL HARD DRIVE Displays capacity of PC Card connectors. SPEAKER VOLUME Adjusts volume of computer's speaker or disables ...category's setting.) KEYBOARD CLICK Determines whether built-in the computer. DATE Resets date on computer's internal clock. BOOT SEQUENCE Determines whether computer boots from diskette (if present) or hard-disk drive. INTEGRATED TRACKBALL Enables computer's integrated trackball. DISKETTE DRIVE ...
Service Manual
Page 119
...4-44 audio ports location, 1-3 B beep codes POST, 3-1 boot routine observing when troubleshooting, 2-4 bottom case assembly components, A-25 removal, 4-29 C cables display assembly interface, removal, 4-26 I/O interface, removal, A-22 CD-ROM drive about, 1-1 removal, 4-31, A-16 computer features..., 1-1 illustrated, 1-2 power, controlling, 1-5 connectors ZIF, 4-5 D deck buoy, 4-33 Dell Control Center entering, B-1 Dell diagnostics, 3-9 diskette drive, A-16 diskette drive assembly ...
...4-44 audio ports location, 1-3 B beep codes POST, 3-1 boot routine observing when troubleshooting, 2-4 bottom case assembly components, A-25 removal, 4-29 C cables display assembly interface, removal, 4-26 I/O interface, removal, A-22 CD-ROM drive about, 1-1 removal, 4-31, A-16 computer features..., 1-1 illustrated, 1-2 power, controlling, 1-5 connectors ZIF, 4-5 D deck buoy, 4-33 Dell Control Center entering, B-1 Dell diagnostics, 3-9 diskette drive, A-16 diskette drive assembly ...
Reference Guide
Page 28
... 2 Power Management: Display Time-Out: Disk Time-Out: Suspend Time-Out: S2D Time-Out: Smart CPU Mode: Brightness: Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Enabled 4 minutes 1 minute 10 minutes 8 hours Enabled Low AC Disabled Disabled Disabled Disabled ... Page 2 of 2 title box help Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02 Date: Mon Feb 12, 1997 Internal Hard Drive: 1216 MB Diskette Drive A: 3.5 inch, 1.44 MB Boot Speed: 150 MHz Boot Sequence: Diskette First Speaker Volume: High ...
... 2 Power Management: Display Time-Out: Disk Time-Out: Suspend Time-Out: S2D Time-Out: Smart CPU Mode: Brightness: Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX BATTERY Enabled 4 minutes 1 minute 10 minutes 8 hours Enabled Low AC Disabled Disabled Disabled Disabled ... Page 2 of 2 title box help Dell Computer Corporation Dell Latitude XPi CD System Setup BIOS Version: AXX XXX Time: 13:17:02 Date: Mon Feb 12, 1997 Internal Hard Drive: 1216 MB Diskette Drive A: 3.5 inch, 1.44 MB Boot Speed: 150 MHz Boot Sequence: Diskette First Speaker Volume: High ...
Reference Guide
Page 30
...entirely through software. may ask you for this version number if you call Dell for this option are : • DISKETTE FIRST (the default) causes your computer to first attempt to boot from the hard-disk drive. For a change the date, press the ...the number. When you must reboot your computer is running. Boot Speed BOOT SPEED allows you to conserve battery power. 2-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Settings for technical assistance. Boot Sequence BOOT SEQUENCE determines which in the BOOT SEQUENCE option to HIGH and cannot be changed. Settings for ...
...entirely through software. may ask you for this version number if you call Dell for this option are : • DISKETTE FIRST (the default) causes your computer to first attempt to boot from the hard-disk drive. For a change the date, press the ...the number. When you must reboot your computer is running. Boot Speed BOOT SPEED allows you to conserve battery power. 2-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Settings for technical assistance. Boot Sequence BOOT SEQUENCE determines which in the BOOT SEQUENCE option to HIGH and cannot be changed. Settings for ...
Reference Guide
Page 34
... • 1 HOUR • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide S2D Time-Out S2D TIME-OUT lets you determine how long your computer. When this feature must be enabled in the... Port Replicator. If your data requires more information, see the Dell Latitude XPi Advanced Port Replicator User's Guide. However, they are 16 MBPS and 4 MBPS. Ring/Event Resume RING/EVENT RESUME lets you boot the computer. If you assign a primary password, the computer prompts...
... • 1 HOUR • 2 HOURS • 3 HOURS • 4 HOURS • 6 HOURS • 8 HOURS (the default) • 12 HOURS 2-10 Dell Latitude XPi CD Reference and Troubleshooting Guide S2D Time-Out S2D TIME-OUT lets you determine how long your computer. When this feature must be enabled in the... Port Replicator. If your data requires more information, see the Dell Latitude XPi Advanced Port Replicator User's Guide. However, they are 16 MBPS and 4 MBPS. Ring/Event Resume RING/EVENT RESUME lets you boot the computer. If you assign a primary password, the computer prompts...
Reference Guide
Page 38
... "Asset Tag Utility" found later in which you need the space for other purposes and to -disk mode. Use the information in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide To assign or change . Then type a space, the new code, and press . The S2D partition consists of your... to perform the following tasks: • Remap the hardware configuration of available MS-DOS conven- The Suspend-to-Disk utility allows you boot the computer. • Reconfigure the computer to load device drivers for your computer In all operating systems, use the instructions in "Suspend...
... "Asset Tag Utility" found later in which you need the space for other purposes and to -disk mode. Use the information in 2-14 Dell Latitude XPi CD Reference and Troubleshooting Guide To assign or change . Then type a space, the new code, and press . The S2D partition consists of your... to perform the following tasks: • Remap the hardware configuration of available MS-DOS conven- The Suspend-to-Disk utility allows you boot the computer. • Reconfigure the computer to load device drivers for your computer In all operating systems, use the instructions in "Suspend...
Reference Guide
Page 43
...computer does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for : Action An error message See "Messages and Codes" found later in this indicator by inserting a diskette into the drive, typing dir a: at an MS-DOS prompt, and pressing . The hard-disk drive/ CD-ROM drive ...sound is important in this chapter. If the diskette-drive access indicator does not light up and the computer trying to access the boot files from Dell. The absence of a problem. Look and Listen Looking at and listening to your computer is not caused by the application program ...
...computer does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for : Action An error message See "Messages and Codes" found later in this indicator by inserting a diskette into the drive, typing dir a: at an MS-DOS prompt, and pressing . The hard-disk drive/ CD-ROM drive ...sound is important in this chapter. If the diskette-drive access indicator does not light up and the computer trying to access the boot files from Dell. The absence of a problem. Look and Listen Looking at and listening to your computer is not caused by the application program ...
Reference Guide
Page 44
...resolved the problem, see Chapter 4, "Running the Dell Diagnostics." If your computer, it compares the system configuration information with the current hardware configuration. If, after checking the system setup options, you boot your computer's hardware configuration doesn't match the ...information recorded by verifying the settings for detailed information. See Table 3-2 for an explanation of the message and suggestions for an explanation of the message and a recommended action. 3-4 Dell Latitude XPi CD Reference ...
...resolved the problem, see Chapter 4, "Running the Dell Diagnostics." If your computer, it compares the system configuration information with the current hardware configuration. If, after checking the system setup options, you boot your computer's hardware configuration doesn't match the ...information recorded by verifying the settings for detailed information. See Table 3-2 for an explanation of the message and suggestions for an explanation of the message and a recommended action. 3-4 Dell Latitude XPi CD Reference ...
Reference Guide
Page 46
...found later in the online System User's Guide. 3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Turn off the computer again, reinstall the drive, and reboot the computer. Then turn off the computer, remove the drive, and boot the computer from a bootable diskette. If the problem... computer cannot identify the drive type. See "Troubleshooting the CD-ROM Drive" found later in the Dell diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Hard-disk drive controller failure 1 The CD-ROM drive does not respond to commands from the computer....
...found later in the online System User's Guide. 3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide Turn off the computer again, reinstall the drive, and reboot the computer. Then turn off the computer, remove the drive, and boot the computer from a bootable diskette. If the problem... computer cannot identify the drive type. See "Troubleshooting the CD-ROM Drive" found later in the Dell diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Hard-disk drive controller failure 1 The CD-ROM drive does not respond to commands from the computer....
Reference Guide
Page 48
Memory data line failure at address, read value expecting value An installed memory module may be faulty or improperly seated. No boot device available The computer cannot find the diskette or hard-disk drive. NOTE: For the full name of an abbreviation or acronym... program, or a utility. If the problem persists, contact the software company. See "Troubleshooting Memory" found later in the online System User's Guide. 3-8 Dell Latitude XPi CD Reference and Troubleshooting Guide See "Troubleshooting Memory" found later in this table, see the Glossary in this chapter.
Memory data line failure at address, read value expecting value An installed memory module may be faulty or improperly seated. No boot device available The computer cannot find the diskette or hard-disk drive. NOTE: For the full name of an abbreviation or acronym... program, or a utility. If the problem persists, contact the software company. See "Troubleshooting Memory" found later in the online System User's Guide. 3-8 Dell Latitude XPi CD Reference and Troubleshooting Guide See "Troubleshooting Memory" found later in this table, see the Glossary in this chapter.
Reference Guide
Page 50
... unable to call Dell for technical assistance. (See Chapter 5, "Getting Help," for technical assistance. Table 3-2. Run the System Set Test Group in NVRAM may be dead. This information is running out of beeps that occur during the boot routine cannot be malfunctioning.... If you need to resolve the problem, call for instructions.) Table 3-3 lists the beep codes and possible corrective actions. 3-10 Dell Latitude XPi CD Reference and Troubleshooting Guide
... unable to call Dell for technical assistance. (See Chapter 5, "Getting Help," for technical assistance. Table 3-2. Run the System Set Test Group in NVRAM may be dead. This information is running out of beeps that occur during the boot routine cannot be malfunctioning.... If you need to resolve the problem, call for instructions.) Table 3-3 lists the beep codes and possible corrective actions. 3-10 Dell Latitude XPi CD Reference and Troubleshooting Guide
Reference Guide
Page 54
..., what peripherals are connected to reinstall a program that are a variety of extended memory. Error Messages Error messages can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide See the documentation that came with expanded memory. • The EMM driver is available in this chapter,...Using Software The following conditions, expanded memory can lead to modify these files. You may be loaded either when the computer boots or from an operating system prompt. Expanded and Extended Memory If you operate your programs. Occasionally, when you modify the operating...
..., what peripherals are connected to reinstall a program that are a variety of extended memory. Error Messages Error messages can 3-14 Dell Latitude XPi CD Reference and Troubleshooting Guide See the documentation that came with expanded memory. • The EMM driver is available in this chapter,...Using Software The following conditions, expanded memory can lead to modify these files. You may be loaded either when the computer boots or from an operating system prompt. Expanded and Extended Memory If you operate your programs. Occasionally, when you modify the operating...
Reference Guide
Page 60
... open application programs, turn on the computer, and hold the power switch in the ON position for the computer to step 7. 3-20 Dell Latitude XPi CD Reference and Troubleshooting Guide Yes. If the computer is powered by the AC adapter, see "Total Power Failure When Using the Battery" found...Turn off the computer and peripherals. Your computer is resolved. Continue to the AC power source. Release the power switch. Does the computer boot successfully? Make sure the AC adapter is connected to the computer, and verify that the power cable is available, continue to ON/OFF....
... open application programs, turn on the computer, and hold the power switch in the ON position for the computer to step 7. 3-20 Dell Latitude XPi CD Reference and Troubleshooting Guide Yes. If the computer is powered by the AC adapter, see "Total Power Failure When Using the Battery" found...Turn off the computer and peripherals. Your computer is resolved. Continue to the AC power source. Release the power switch. Does the computer boot successfully? Make sure the AC adapter is connected to the computer, and verify that the power cable is available, continue to ON/OFF....
Reference Guide
Page 62
...running the diagnostics, call Dell for technical assistance. (See Chapter 5, "Getting Help," for the memory module to disengage from the socket. Reboot the computer by pressing . Does the diskette-drive access indicator blink during the boot routine, and does the drive boot the operating system? Go... 1.44-MB diskette into their sockets in only one direction. Does the diskette-drive access indicator blink during the boot routine? Call Dell for instructions. 3-22 Dell Latitude XPi CD Reference and Troubleshooting Guide See Chapter 5, "Getting Help," for technical assistance.
...running the diagnostics, call Dell for technical assistance. (See Chapter 5, "Getting Help," for the memory module to disengage from the socket. Reboot the computer by pressing . Does the diskette-drive access indicator blink during the boot routine, and does the drive boot the operating system? Go... 1.44-MB diskette into their sockets in only one direction. Does the diskette-drive access indicator blink during the boot routine? Call Dell for instructions. 3-22 Dell Latitude XPi CD Reference and Troubleshooting Guide See Chapter 5, "Getting Help," for technical assistance.
Reference Guide
Page 63
... in your computer before you begin this procedure and perform the operation that you to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for technical assistance. Does the hard-disk drive/CD-ROM drive access indicator blink during POST? Go to step 6. 6. Reinstall the hard-disk drive. Is ... combination. If the second drive fails, reinstall the first drive and start the following procedure. Go to step 3. Remove the hard-disk drive and boot the computer. Insert the Dell Diagnostics Diskette into drive A, and reboot the computer. Does your...
... in your computer before you begin this procedure and perform the operation that you to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for technical assistance. Does the hard-disk drive/CD-ROM drive access indicator blink during POST? Go to step 6. 6. Reinstall the hard-disk drive. Is ... combination. If the second drive fails, reinstall the first drive and start the following procedure. Go to step 3. Remove the hard-disk drive and boot the computer. Insert the Dell Diagnostics Diskette into drive A, and reboot the computer. Does your...
Reference Guide
Page 64
...DOS display the root directory contents for instructions. You may have a corrupted boot sector or file allocation table (FAT) on the bottom of the keyboard, sometimes behind a panel tab. 3-24 Dell Latitude XPi CD Reference and Troubleshooting Guide Does the operating system load now? Then run the ... the embedded numeric keypad. Continue to step 5. Go to step 8. 8. Continue to step 8. 5. Go to step 5. Yes. Call Dell for commands in the System Setup program is connected, the computer recognizes the external keypad and the built-in Chapter 2. 1. If your drive...
...DOS display the root directory contents for instructions. You may have a corrupted boot sector or file allocation table (FAT) on the bottom of the keyboard, sometimes behind a panel tab. 3-24 Dell Latitude XPi CD Reference and Troubleshooting Guide Does the operating system load now? Then run the ... the embedded numeric keypad. Continue to step 5. Go to step 8. 8. Continue to step 8. 5. Go to step 5. Yes. Call Dell for commands in the System Setup program is connected, the computer recognizes the external keypad and the built-in Chapter 2. 1. If your drive...