E-Family Re-Image Guide
Page 2
... 30 Appendix - Dell E-Docks (E-Family Docking Stations)...31 Dell Confidential Control Point System Manager Features - A, FAQs...26 Appendix - Control Point Connection Manager Features - C, E-Docks ...31 - E-Family Reimage "How-To" Guide Contents 1 Overview ...3 2 "How-To" ...4 2.1 Supported Operating Systems ...4 2.2 E-Family New Features & Image Impact...5 2.3 Latest Drivers / Applications and Utilities...7 2.4 Installation Sequence...8 2.5 BIOS...11 2.6 Recommended Drivers...
... 30 Appendix - Dell E-Docks (E-Family Docking Stations)...31 Dell Confidential Control Point System Manager Features - A, FAQs...26 Appendix - Control Point Connection Manager Features - C, E-Docks ...31 - E-Family Reimage "How-To" Guide Contents 1 Overview ...3 2 "How-To" ...4 2.1 Supported Operating Systems ...4 2.2 E-Family New Features & Image Impact...5 2.3 Latest Drivers / Applications and Utilities...7 2.4 Installation Sequence...8 2.5 BIOS...11 2.6 Recommended Drivers...
E-Family Re-Image Guide
Page 3
... Failure to install drivers and applications as detailed in this guide. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - This... with the system Drivers and applications must be built from an image built for D-Family products or other computer systems Dell recommends checking BIOS settings (including SATA configurations modes) and updating device drivers and applications when imaging their systems This "How-To" guide...
... Failure to install drivers and applications as detailed in this guide. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - This... with the system Drivers and applications must be built from an image built for D-Family products or other computer systems Dell recommends checking BIOS settings (including SATA configurations modes) and updating device drivers and applications when imaging their systems This "How-To" guide...
E-Family Re-Image Guide
Page 6
... Conferencing - USB 3.0 - Latitude On / Precision On - Intel Turbo Boost - Multi-touch Touchpad - Dell Manageability Package Dell Confidential Intel vPro (AMT 6.0) - Reader and Flash - Dell Backup & Recovery Manager - ...E-Family Reimage "How-To" Guide 2.2.2 New Features Specific to E-Family 2nd Generation - Chipset o Core i5 & i7 i5 Dual Core CPUs that include updated integrated graphics o Core i7 Quad Core CPUs supporting 1333MHz memory - DDR3 Memory - Free Fall Sensor on the motherboard - Connection Manager removed from DCP - New BIOS...
... Conferencing - USB 3.0 - Latitude On / Precision On - Intel Turbo Boost - Multi-touch Touchpad - Dell Manageability Package Dell Confidential Intel vPro (AMT 6.0) - Reader and Flash - Dell Backup & Recovery Manager - ...E-Family Reimage "How-To" Guide 2.2.2 New Features Specific to E-Family 2nd Generation - Chipset o Core i5 & i7 i5 Dual Core CPUs that include updated integrated graphics o Core i7 Quad Core CPUs supporting 1333MHz memory - DDR3 Memory - Free Fall Sensor on the motherboard - Connection Manager removed from DCP - New BIOS...
E-Family Re-Image Guide
Page 7
E-Family Reimage "How-To" Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell's support web site http://support.dell.com/ - Choose drivers and downloads - Select Product Model and the Model Number - Select Operating System (32-Bit or 64-Bit version must be selected) Dell Confidential
E-Family Reimage "How-To" Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell's support web site http://support.dell.com/ - Choose drivers and downloads - Select Product Model and the Model Number - Select Operating System (32-Bit or 64-Bit version must be selected) Dell Confidential
E-Family Re-Image Guide
Page 8
...Area Network Adapter (UWB / WPAN) 12. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential PCMCIA/SmartCard controller 4. Dell Control Point Security Driver Pack. 10. DCP • System Manager • Connection Manager ... Core 2 Duo & Solo & Celeron M - E-Family 2nd generation System BIOS Firmware Operating System Device Drivers / FWs System BIOS specif ic to ensure optimal performance. Intel Chipset 2. Dell Desktop System Software 3. Audio 6. Touch Pad/Track Stick/Pointer 14. Control ...
...Area Network Adapter (UWB / WPAN) 12. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential PCMCIA/SmartCard controller 4. Dell Control Point Security Driver Pack. 10. DCP • System Manager • Connection Manager ... Core 2 Duo & Solo & Celeron M - E-Family 2nd generation System BIOS Firmware Operating System Device Drivers / FWs System BIOS specif ic to ensure optimal performance. Intel Chipset 2. Dell Desktop System Software 3. Audio 6. Touch Pad/Track Stick/Pointer 14. Control ...
E-Family Re-Image Guide
Page 9
BIOS - A compilation of the system state) Dell Confidential Intel Storage: o Intel Matrix Storage Manager - E-Family 2nd generation - Enables and enhances the network controller - Networking & Communication o Wireless ...Wireless Wide Area Network Adapter (WWAN) - E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - Enables and enhances the Broadband wireless Adapter - Dell Desktop System Software - Audio - Intel Turbo Boost (only on E-Family 2nd generation systems) o A driver-based power management mechanism...
BIOS - A compilation of the system state) Dell Confidential Intel Storage: o Intel Matrix Storage Manager - E-Family 2nd generation - Enables and enhances the network controller - Networking & Communication o Wireless ...Wireless Wide Area Network Adapter (WWAN) - E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - Enables and enhances the Broadband wireless Adapter - Dell Desktop System Software - Audio - Intel Turbo Boost (only on E-Family 2nd generation systems) o A driver-based power management mechanism...
E-Family Re-Image Guide
Page 11
This is posted on Dell's driver & downloads support web site (support.dell.com) under the "BIOS" section Some of the BIOS settings are hidden • ATA = Basic Disk Operation mode, does not require additional storage driver. This mode supports ... to support IRRT (Intel's Rapid Recovery Technology). E-Family Reimage "How-To" Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to Operating System performance. This mode requires an additional storage driver provided by Dell • RAID = SATA is configured for AHCI mode (Advanced Disk Operation mode) which offers...
This is posted on Dell's driver & downloads support web site (support.dell.com) under the "BIOS" section Some of the BIOS settings are hidden • ATA = Basic Disk Operation mode, does not require additional storage driver. This mode supports ... to support IRRT (Intel's Rapid Recovery Technology). E-Family Reimage "How-To" Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to Operating System performance. This mode requires an additional storage driver provided by Dell • RAID = SATA is configured for AHCI mode (Advanced Disk Operation mode) which offers...
E-Family Re-Image Guide
Page 12
The TPM will be non-functional and invisible to be deployed, TPM must be enabled in the TPM Dell Confidential If TPM is to the Operating System • Enabled: The BIOS will turn the TPM during POST so that it can be used by the Operating System • Deactivate (...Default) = The TPM will be enabled and activated • Clear = The BIOS clears the information stored in the BIOS Setup program o Security TPM Security • TPM Security: • Disabled (Default): The BIOS will be deactivated • Activate = The TPM will not turn on the TPM during POST...
The TPM will be non-functional and invisible to be deployed, TPM must be enabled in the TPM Dell Confidential If TPM is to the Operating System • Enabled: The BIOS will turn the TPM during POST so that it can be used by the Operating System • Deactivate (...Default) = The TPM will be enabled and activated • Clear = The BIOS clears the information stored in the BIOS Setup program o Security TPM Security • TPM Security: • Disabled (Default): The BIOS will be deactivated • Activate = The TPM will not turn on the TPM during POST...
E-Family Re-Image Guide
Page 13
..." section • PCI8412 TI driver (Applies only for M6500) is available on Dell's driver & downloads support web site (support.dell.com) found under the "SATA Drivers" section Dell Confidential Dell recommends installing all of the latest available fixes specific to the BIOS section 2.5 - Microsoft Operating Systems do not include the Smartcard controller driver. If SATA...
..." section • PCI8412 TI driver (Applies only for M6500) is available on Dell's driver & downloads support web site (support.dell.com) found under the "SATA Drivers" section Dell Confidential Dell recommends installing all of the latest available fixes specific to the BIOS section 2.5 - Microsoft Operating Systems do not include the Smartcard controller driver. If SATA...
E-Family Re-Image Guide
Page 14
... 32 & 64-Bit Operating Systems: • Installing the Intel IMSM driver using the Floppy Drive • Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from support.dell.com under IRRT, RAID On, or RAID mode and the latest Intel Storage IMSM / IRST driver is installed o Install the... reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/ICH9M-eSATA RAID Controller" if in the BIOS is extracted and stored on the root of Windows Setup, press to Intel graphics solution only...
... 32 & 64-Bit Operating Systems: • Installing the Intel IMSM driver using the Floppy Drive • Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from support.dell.com under IRRT, RAID On, or RAID mode and the latest Intel Storage IMSM / IRST driver is installed o Install the... reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/ICH9M-eSATA RAID Controller" if in the BIOS is extracted and stored on the root of Windows Setup, press to Intel graphics solution only...
E-Family Re-Image Guide
Page 24
... Latitude / Precision ON Reader Latitude / Precision ON Flash Latitude ON (ARM) XX XX XX XXXXX XXXX - The following : o Under BIOS settings -> system configuration • Latitude ON - In order to determine the appropriate software to install, boot to Latitude ON / Precision ON modes, Dell recommends... installing the appropriate software. Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Latitude ON / Precision ON driver and application - Latitude On Precision On E4200 E4300...
... Latitude / Precision ON Reader Latitude / Precision ON Flash Latitude ON (ARM) XX XX XX XXXXX XXXX - The following : o Under BIOS settings -> system configuration • Latitude ON - In order to determine the appropriate software to install, boot to Latitude ON / Precision ON modes, Dell recommends... installing the appropriate software. Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Latitude ON / Precision ON driver and application - Latitude On Precision On E4200 E4300...
E-Family Re-Image Guide
Page 28
...) settings (certain panels only) Availablity of Feature when DCP Installed? UMA Graphics Fn+E to enale/disable ALS v1.0 Feedback through BIOS Yes No (some Broadcom LOMs) N/A No Yes N/A No Yes N/A Yes, thru individual settings in the OS. Table B1 Category... pop-up display Yes N/A No Yes N/A Yes Yes N/A No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through BIOS Yes, through on screen display v1.0 Reporting of Ambient Temp log information v1.2 at...
...) settings (certain panels only) Availablity of Feature when DCP Installed? UMA Graphics Fn+E to enale/disable ALS v1.0 Feedback through BIOS Yes No (some Broadcom LOMs) N/A No Yes N/A No Yes N/A Yes, thru individual settings in the OS. Table B1 Category... pop-up display Yes N/A No Yes N/A Yes Yes N/A No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through BIOS Yes, through on screen display v1.0 Reporting of Ambient Temp log information v1.2 at...
E-Family Re-Image Guide
Page 30
... No Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless WZC/WLAN AutoConfig for available Yes Clinet Utility (DCU) networks Yes Basic Mode Only Basic Mode Only Yes Yes, in BIOS Yes, in BIOS Yes, wth Intel PROSet or Dell Wireless Yes Yes, except CCX and TTLS Client Utility (DCU...) Yes, with Dell Mobile Broadband Client Yes No Utility (DMBCU) for 5720 EVDO (novatel) Yes No No...
... No Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless WZC/WLAN AutoConfig for available Yes Clinet Utility (DCU) networks Yes Basic Mode Only Basic Mode Only Yes Yes, in BIOS Yes, in BIOS Yes, wth Intel PROSet or Dell Wireless Yes Yes, except CCX and TTLS Client Utility (DCU...) Yes, with Dell Mobile Broadband Client Yes No Utility (DMBCU) for 5720 EVDO (novatel) Yes No No...
Setup and Quick Reference Guide
Page 30
...If the computer starts normally, reinstall an additional module. failure. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible system board failure. 2 No memory modules 1 If you have identified a faulty module or reinstalled all modules..., install good memory of the same type into your computer see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. Continue until you are installing are detected installed, remove the modules, reinstall one module (see...
...If the computer starts normally, reinstall an additional module. failure. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible system board failure. 2 No memory modules 1 If you have identified a faulty module or reinstalled all modules..., install good memory of the same type into your computer see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. Continue until you are installing are detected installed, remove the modules, reinstall one module (see...
Setup and Quick Reference Guide
Page 31
... page 65). C A C H E D I S A B L E D D U E T O F A I L A B L E M E M O R Y - One or more information. Possible at support.dell.com for more information. system board failure. 6 Video BIOS Test Contact Dell. The touch pad or external mouse may be faulty. Contact Dell (see "Contacting Dell" on page 65). D E C R E A S I N G A V A I L U R E - Failure 7 CPU-cache test Contact Dell. AU X I L I L U R E - See your computer. battery failure or 2 If the problem persists...
... page 65). C A C H E D I S A B L E D D U E T O F A I L A B L E M E M O R Y - One or more information. Possible at support.dell.com for more information. system board failure. 6 Video BIOS Test Contact Dell. The touch pad or external mouse may be faulty. Contact Dell (see "Contacting Dell" on page 65). D E C R E A S I N G A V A I L U R E - Failure 7 CPU-cache test Contact Dell. AU X I L I L U R E - See your computer. battery failure or 2 If the problem persists...
Setup and Quick Reference Guide
Page 37
...: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Replace processor fan. A chip on page 65 for assistance. S.M.A.R.T error, possible hard drive failure. See your Service Manual at support.dell.com. HA R D -DISK DRIVE FAILURE - N O B O O T D E V I L U R E - Troubleshooting Software and Hardware Problems If a device is either...
...: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Replace processor fan. A chip on page 65 for assistance. S.M.A.R.T error, possible hard drive failure. See your Service Manual at support.dell.com. HA R D -DISK DRIVE FAILURE - N O B O O T D E V I L U R E - Troubleshooting Software and Hardware Problems If a device is either...