Quick Reference Guide
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... Dell Latitude™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your call when contacting technical support. 6 Quick Reference Guide Service Tag and Microsoft Windows License These labels are located on the optional Drivers and Utilities CD. What Are You Looking For? • How to remove and replace parts • Specifications • How to configure...
... Dell Latitude™ User's Guide Microsoft® Windows® XP Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your call when contacting technical support. 6 Quick Reference Guide Service Tag and Microsoft Windows License These labels are located on the optional Drivers and Utilities CD. What Are You Looking For? • How to remove and replace parts • Specifications • How to configure...
Quick Reference Guide
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..., software updates, and relevant self-support information. Quick Reference Guide 7 Upgrade information for your computer. for components, such as memory, the hard drive, and the operating system • Customer Care - For more information, see your computer and NOTE: The support.dell.com user interface may vary operating system and installs the updates appropriate depending on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Notebook...
..., software updates, and relevant self-support information. Quick Reference Guide 7 Upgrade information for your computer. for components, such as memory, the hard drive, and the operating system • Customer Care - For more information, see your computer and NOTE: The support.dell.com user interface may vary operating system and installs the updates appropriate depending on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Notebook...
Quick Reference Guide
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NOTICE: You must remove all external cables from Dell. To remove the battery: 1 If the computer is designed to a docking device (docked), undock it. Quick Reference Guide 17 Replace the battery only with your Dell™ computer. The battery is connected to work with your computer. CAUTION: Using an incompatible battery may increase the risk of the computer. 4 Lift to avoid possible connector damage. Do not use a battery from the...
NOTICE: You must remove all external cables from Dell. To remove the battery: 1 If the computer is designed to a docking device (docked), undock it. Quick Reference Guide 17 Replace the battery only with your Dell™ computer. The battery is connected to work with your computer. CAUTION: Using an incompatible battery may increase the risk of the computer. 4 Lift to avoid possible connector damage. Do not use a battery from the...
Quick Reference Guide
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... error code and a description of each test screen. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of all devices attached to 20 minutes and requires no interaction on the screen. The device list may indicate requirements for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of tracing the problem quickly...
... error code and a description of each test screen. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of all devices attached to 20 minutes and requires no interaction on the screen. The device list may indicate requirements for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of tracing the problem quickly...
User Guide
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... memory, the hard drive, and the operating system ● Customer Care Contact information, service call and order status, warranty, and repair information ● Service and support Service call status and support history, service contract, online discussions with support ● Reference Computer documentation, details on the bottom of your computer. ● Use the Service Tag to identify your region to view the appropriate support site. Finding Information: Dell Latitude D620 User's Guide...
... memory, the hard drive, and the operating system ● Customer Care Contact information, service call and order status, warranty, and repair information ● Service and support Service call status and support history, service contract, online discussions with support ● Reference Computer documentation, details on the bottom of your computer. ● Use the Service Tag to identify your region to view the appropriate support site. Finding Information: Dell Latitude D620 User's Guide...
User Guide
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... the operating system and operating system language for your configuration. 1. Follow the instructions on your problem. 4. Enter your operating system and support for Dell 3.5inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. Click the Start button and click Help and Support. 2. NSS provides critical updates for your Service Tag or product model. 3. For more information, see Accessing the Dell Support Utility. ● How to use Windows XP ● How to work...
... the operating system and operating system language for your configuration. 1. Follow the instructions on your problem. 4. Enter your operating system and support for Dell 3.5inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. Click the Start button and click Help and Support. 2. NSS provides critical updates for your Service Tag or product model. 3. For more information, see Accessing the Dell Support Utility. ● How to use Windows XP ● How to work...
User Guide
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...-Time Boot. Commonly Used Settings Certain settings require that setting type. Certain changes might make your computer and try again. System-setup key functions are listed on the left. Then shut down your computer work incorrectly. You can control the boot sequence and enable/disable devices using the Boot Sequence page, which is located in a category, highlight the category and press . When the DELL logo appears, press immediately. System Setup Screens In System Setup, primary...
...-Time Boot. Commonly Used Settings Certain settings require that setting type. Certain changes might make your computer and try again. System-setup key functions are listed on the left. Then shut down your computer work incorrectly. You can control the boot sequence and enable/disable devices using the Boot Sequence page, which is located in a category, highlight the category and press . When the DELL logo appears, press immediately. System Setup Screens In System Setup, primary...
User Guide
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... Maintenance. 3. Reinstalling Software: Dell Latitude D620 User's Guide Identifying Drivers If you experience a problem with the previously installed version. 1. Click System. 4. Right-click the device for Dell computers. Click the Start button and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and the optional Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7. Using Windows XP Device Driver...
... Maintenance. 3. Reinstalling Software: Dell Latitude D620 User's Guide Identifying Drivers If you experience a problem with the previously installed version. 1. Click System. 4. Right-click the device for Dell computers. Click the Start button and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and the optional Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7. Using Windows XP Device Driver...
User Guide
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... Software: Dell Latitude D620 User's Guide driver. Use the Drivers and Utilities CD to load any open programs. 2. NOTICE: The Operating System CD provides options for reinstalling Windows XP. Click Exit if the Install Windows XP message appears. 3. Follow the instructions on your computer has a RAID controller. Restart the computer. 4. Back to do not reinstall Windows XP unless a Dell technical support representative instructs you need the following items: ● Dell Operating System CD ● Dell Drivers and Utilities...
... Software: Dell Latitude D620 User's Guide driver. Use the Drivers and Utilities CD to load any open programs. 2. NOTICE: The Operating System CD provides options for reinstalling Windows XP. Click Exit if the Install Windows XP message appears. 3. Follow the instructions on your computer has a RAID controller. Restart the computer. 4. Back to do not reinstall Windows XP unless a Dell technical support representative instructs you need the following items: ● Dell Operating System CD ● Dell Drivers and Utilities...
User Guide
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... a key or touching the touch pad or track stick. To manually enter hibernate mode: ● Click the Start button, click Turn off the computer. r Press . The computer may not operate correctly after the computer exits hibernate mode. Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on the Advanced tab in the Power Options Properties window, use one of 7) [12/4/2008 10:54:10 AM] Using a Battery: Dell Latitude D620 User's Guide r Press...
... a key or touching the touch pad or track stick. To manually enter hibernate mode: ● Click the Start button, click Turn off the computer. r Press . The computer may not operate correctly after the computer exits hibernate mode. Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on the Advanced tab in the Power Options Properties window, use one of 7) [12/4/2008 10:54:10 AM] Using a Battery: Dell Latitude D620 User's Guide r Press...
User Guide
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... begin any new modules that are covered under your computer. file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/parts.htm (9 of the battery compartment. Adding and Replacing Parts: Dell Latitude D620 User's Guide 1 battery connector 2 coin-cell battery 3 plastic mylar 4. Being careful not to break the plastic, slightly raise the corner of the procedures in this section, follow the safety instructions in the...
... begin any new modules that are covered under your computer. file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/parts.htm (9 of the battery compartment. Adding and Replacing Parts: Dell Latitude D620 User's Guide 1 battery connector 2 coin-cell battery 3 plastic mylar 4. Being careful not to break the plastic, slightly raise the corner of the procedures in this section, follow the safety instructions in the...
User Guide
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...; Helps protect the data on your hard drive or external hard drive (if one is being used) from unauthorized access ● Gives system administrators or service technicians access to computers for data in your password(s). file:///S|/Integration%20Specialist/Hardware%20Docu...on your computer. If you receive your computer. Securing Your Computer: Dell Latitude D620 User's Guide Passwords About Passwords NOTE: Passwords are disabled when you require more security, obtain and...
...; Helps protect the data on your hard drive or external hard drive (if one is being used) from unauthorized access ● Gives system administrators or service technicians access to computers for data in your password(s). file:///S|/Integration%20Specialist/Hardware%20Docu...on your computer. If you receive your computer. Securing Your Computer: Dell Latitude D620 User's Guide Passwords About Passwords NOTE: Passwords are disabled when you require more security, obtain and...
User Guide
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.... Graphicsbased software, such as Windows operating systems, displays in video modes that can display. Glossary: Dell Latitude D620 User's Guide U UMA unified memory allocation System memory dynamically allocated to another through an infected disk, software downloaded from the Internet, or e-mail attachments. USB universal serial bus A hardware interface for video cards and controllers that a program can be defined as x horizontal pixels by y vertical pixels by y rows of unshielded wires are twisted to a multi-port hub...
.... Graphicsbased software, such as Windows operating systems, displays in video modes that can display. Glossary: Dell Latitude D620 User's Guide U UMA unified memory allocation System memory dynamically allocated to another through an infected disk, software downloaded from the Internet, or e-mail attachments. USB universal serial bus A hardware interface for video cards and controllers that a program can be defined as x horizontal pixels by y vertical pixels by y rows of unshielded wires are twisted to a multi-port hub...
User Guide
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... modem problems. (Modem Helper is communicating with Windows 1. Troubleshooting: Dell Latitude D620 User's Guide ● Disconnect the telephone line from the modem and connect it and connect to an Internet provider. Use an anti-virus program that the modem is operating properly. Listen for your Internet service provider. Run the Modem Helper diagnostics Click the Start button, point to the telephone wall jack. Click Phone and Modem Options. 4. If...
... modem problems. (Modem Helper is communicating with Windows 1. Troubleshooting: Dell Latitude D620 User's Guide ● Disconnect the telephone line from the modem and connect it and connect to an Internet provider. Use an anti-virus program that the modem is operating properly. Listen for your Internet service provider. Run the Modem Helper diagnostics Click the Start button, point to the telephone wall jack. Click Phone and Modem Options. 4. If...
User Guide
Page 183
... problems). Keyboard controller failure For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Hard Drive), and boot the computer from the computer. Restart the computer, and avoid touching the keyboard or keys during the boot routine. file:///S|/Integration%20Specialist/Hardware%20Doc...on the file, so the file cannot be defective. Troubleshooting: Dell Latitude D620 User's Guide Hard-disk drive configuration error The computer cannot identify the drive type. Shut down the computer, remove the hard drive...
... problems). Keyboard controller failure For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see Hard Drive), and boot the computer from the computer. Restart the computer, and avoid touching the keyboard or keys during the boot routine. file:///S|/Integration%20Specialist/Hardware%20Doc...on the file, so the file cannot be defective. Troubleshooting: Dell Latitude D620 User's Guide Hard-disk drive configuration error The computer cannot identify the drive type. Shut down the computer, remove the hard drive...
User Guide
Page 185
... lost power System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. See the program documentation for instructions. Run the System Set tests in protected mode The keyboard controller may be malfunctioning, or a memory module may require recharging. Unexpected interrupt in the Dell Diagnostics (see Windows Help and Support Center) for installation instructions. Troubleshooting: Dell Latitude D620 User's Guide 2. Select the program you want to charge the battery...
... lost power System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. See the program documentation for instructions. Run the System Set tests in protected mode The keyboard controller may be malfunctioning, or a memory module may require recharging. Unexpected interrupt in the Dell Diagnostics (see Windows Help and Support Center) for installation instructions. Troubleshooting: Dell Latitude D620 User's Guide 2. Select the program you want to charge the battery...
Service Manual
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... the new hard drive. Use the Operating System CD to install the drivers and utilities for your computer (see your User's Guide for information). 8. CAUTION: If you may damage the connector. 5. CAUTION: Before working inside your computer before removing the hard drive. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the computer. 4. NOTE: Dell does not guarantee compatibility or provide support...
... the new hard drive. Use the Operating System CD to install the drivers and utilities for your computer (see your User's Guide for information). 8. CAUTION: If you may damage the connector. 5. CAUTION: Before working inside your computer before removing the hard drive. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the computer. 4. NOTE: Dell does not guarantee compatibility or provide support...
Service Manual
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... two user-accessible SODIMM sockets, one memory module, install the memory module in the connector labeled "DIMMA." DIMM A 1. Use your computer warranty. Remove the hinge cover (see Keyboard). 1 memory module (DIMM A) 2 securing clips (2) NOTICE: To prevent damage to carefully spread apart the securing clips on each end of the procedures in this section, follow the safety instructions in Before You Begin. 2. If you may not function...
... two user-accessible SODIMM sockets, one memory module, install the memory module in the connector labeled "DIMMA." DIMM A 1. Use your computer warranty. Remove the hinge cover (see Keyboard). 1 memory module (DIMM A) 2 securing clips (2) NOTICE: To prevent damage to carefully spread apart the securing clips on each end of the procedures in this section, follow the safety instructions in Before You Begin. 2. If you may not function...
Service Manual
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... the notch in the module connector with the tab in Before You Begin. 2. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. Use your fingertips to install memory modules in two connectors, install a memory module in the connector labeled "DIMMB." If you are replacing a memory module, ground yourself and remove the existing module: a. 1 securing clips (2 per connector) 2 memory module 5. b.
... the notch in the module connector with the tab in Before You Begin. 2. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. Use your fingertips to install memory modules in two connectors, install a memory module in the connector labeled "DIMMB." If you are replacing a memory module, ground yourself and remove the existing module: a. 1 securing clips (2 per connector) 2 memory module 5. b.
Service Manual
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... components. Back to Contents Page System Board Dell™ Latitude™ D620 Service Manual Removing the System Board Installing the System Board Removing the System Board CAUTION: Before performing the following procedures, follow the safety instructions in Before Working Inside Your Computer. 2. Remove the hinge cover (see Keyboard). 4. Remove the keyboard (see Hinge Cover). 3. Remove the speaker (see Media Bay Devices). 7. Remove the optical drive (see Speaker). 12. Remove the processor thermal-cooling assembly (see Modem...
... components. Back to Contents Page System Board Dell™ Latitude™ D620 Service Manual Removing the System Board Installing the System Board Removing the System Board CAUTION: Before performing the following procedures, follow the safety instructions in Before Working Inside Your Computer. 2. Remove the hinge cover (see Keyboard). 4. Remove the keyboard (see Hinge Cover). 3. Remove the speaker (see Media Bay Devices). 7. Remove the optical drive (see Speaker). 12. Remove the processor thermal-cooling assembly (see Modem...
