Quick Reference Guide
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...-time health scans of your computer. Online discussion with technical support • Dell Technical Update Service - Computer documentation, details on your computing environment Dell Support Utility The Dell Support Utility is necessary Notebook System Software. NSS is an automated upgrade and ...; Upgrades - operating system and installs the updates appropriate for components, such as memory, the hard drive, and the operating system • Customer Care - For more information, see "Dell Support Utility" in the taskbar. Find It Here • Solutions - Troubleshooting hints...
...-time health scans of your computer. Online discussion with technical support • Dell Technical Update Service - Computer documentation, details on your computing environment Dell Support Utility The Dell Support Utility is necessary Notebook System Software. NSS is an automated upgrade and ...; Upgrades - operating system and installs the updates appropriate for components, such as memory, the hard drive, and the operating system • Customer Care - For more information, see "Dell Support Utility" in the taskbar. Find It Here • Solutions - Troubleshooting hints...
Quick Reference Guide
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... AC adapter to connect your computer. For optimal computer performance and to significantly increase operating time. Bottom View 1 23 7 4 6 5 1 memory module cover 2 battery charge gauge/health 3 battery gauge 4 battery-bay latch releases (2) 5 docking-device connector 6 air vents 7 hard drive Using... a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see "Accessing Power Options Properties" in your Dell™ portable computer with the main battery installed at all times. Quick Reference Guide 13 ...
... AC adapter to connect your computer. For optimal computer performance and to significantly increase operating time. Bottom View 1 23 7 4 6 5 1 memory module cover 2 battery charge gauge/health 3 battery gauge 4 battery-bay latch releases (2) 5 docking-device connector 6 air vents 7 hard drive Using... a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see "Accessing Power Options Properties" in your Dell™ portable computer with the main battery installed at all times. Quick Reference Guide 13 ...
Quick Reference Guide
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... taskbar, and click Help. 14 Quick Reference Guide When your battery no longer holds a charge, call your Dell computer. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press to temperatures above 65°C (149°F). See "Configuring Power Management Settings" in...battery may need to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other computers with household waste. Operating time is...
... taskbar, and click Help. 14 Quick Reference Guide When your battery no longer holds a charge, call your Dell computer. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press to temperatures above 65°C (149°F). See "Configuring Power Management Settings" in...battery may need to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other computers with household waste. Operating time is...
Quick Reference Guide
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... and press . 5 Type 1 to start the Dell Diagnostics from the numbered list. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 20 Quick Reference Guide When the DELL logo appears, press immediately. If multiple versions are ...series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on your hard drive. NOTE:...
... and press . 5 Type 1 to start the Dell Diagnostics from the numbered list. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 20 Quick Reference Guide When the DELL logo appears, press immediately. If multiple versions are ...series of initial tests of your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on your hard drive. NOTE:...
Quick Reference Guide
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... obtains configuration information for the selected device. To exit the Dell Diagnostics and restart the computer, close the test screen to return to the Main Menu screen. Tab Configuration Parameters Function Displays your hardware configuration for all devices from system setup, memory, and various internal tests, and it displays the information in... your computer. Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). 22 Quick Reference Guide
... obtains configuration information for the selected device. To exit the Dell Diagnostics and restart the computer, close the test screen to return to the Main Menu screen. Tab Configuration Parameters Function Displays your hardware configuration for all devices from system setup, memory, and various internal tests, and it displays the information in... your computer. Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). 22 Quick Reference Guide
User's Guide
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...Light Codes During POST 79 Dell™ Technical Update Service 81 Dell Diagnostics 81 When to Use the Dell Diagnostics 81 Starting the Dell Diagnostics From Your Hard Drive 81 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . 82 Dell Diagnostics Main Menu 83 Dell Support Utility 84 Accessing the Dell Support Utility 84 Clicking the... repeatedly 93 A program is designed for an earlier Microsoft® Windows® operating system 93 A solid blue screen appears 93 Other software problems 93 Memory Problems 94 Network Problems 94 General 95 Contents 7
...Light Codes During POST 79 Dell™ Technical Update Service 81 Dell Diagnostics 81 When to Use the Dell Diagnostics 81 Starting the Dell Diagnostics From Your Hard Drive 81 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . 82 Dell Diagnostics Main Menu 83 Dell Support Utility 84 Accessing the Dell Support Utility 84 Clicking the... repeatedly 93 A program is designed for an earlier Microsoft® Windows® operating system 93 A solid blue screen appears 93 Other software problems 93 Memory Problems 94 Network Problems 94 General 95 Contents 7
User's Guide
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...Before Working Inside Your Computer 116 Hinge Cover 118 Keyboard 119 Internal Card With Bluetooth® Wireless Technology 120 Coin-Cell Battery 122 Memory 122 Wireless Local Area Network (WLAN) Card 127 Mobile Broadband Card 129 Subscriber Identity Module (SIM) Card 132 Hard Drive 132 ...Returning a Hard Drive to Dell 134 Media Bay 135 Removing Media Bay Devices 135 FCM (Flash Cache Module) Card 135 15 Dell™ QuickSet 16 Traveling With Your Computer Identifying Your Computer 139 Contents 9
...Before Working Inside Your Computer 116 Hinge Cover 118 Keyboard 119 Internal Card With Bluetooth® Wireless Technology 120 Coin-Cell Battery 122 Memory 122 Wireless Local Area Network (WLAN) Card 127 Mobile Broadband Card 129 Subscriber Identity Module (SIM) Card 132 Hard Drive 132 ...Returning a Hard Drive to Dell 134 Media Bay 135 Removing Media Bay Devices 135 FCM (Flash Cache Module) Card 135 15 Dell™ QuickSet 16 Traveling With Your Computer Identifying Your Computer 139 Contents 9
User's Guide
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... 13 Online discussion with programs and files • How to view the appropriate support site. • Community - Access the Dell Support Utility from technicians, and online courses, frequently asked questions, hot topics, and general health of your computer and depending on... download Notebook System Software: 1 Go to support.dell.com, select your region or business segment, and enter your configuration. • Software upgrades and troubleshooting hints - If you reinstall the operating system for components, such as memory, the hard drive, and the operating system •...
... 13 Online discussion with programs and files • How to view the appropriate support site. • Community - Access the Dell Support Utility from technicians, and online courses, frequently asked questions, hot topics, and general health of your computer and depending on... download Notebook System Software: 1 Go to support.dell.com, select your region or business segment, and enter your configuration. • Software upgrades and troubleshooting hints - If you reinstall the operating system for components, such as memory, the hard drive, and the operating system •...
User's Guide
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... the compartment that came with your computer to a docking device. If present, locks devices, such as an optical drive, in place. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Checking the Battery Charge" on page 31). M E MO RY M O D U L E C O VE R - About Your Computer 25 B A Y L A T C H R EL E A S E S - D O C K I N G - Lets you can...
... the compartment that came with your computer to a docking device. If present, locks devices, such as an optical drive, in place. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Checking the Battery Charge" on page 31). M E MO RY M O D U L E C O VE R - About Your Computer 25 B A Y L A T C H R EL E A S E S - D O C K I N G - Lets you can...
User's Guide
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...significantly reduced when you use the computer. 4 Using a Battery Battery Performance NOTE: For information about accessing Windows Power Options Properties or Dell QuickSet, which it is supplied as complex 3D graphics applications. • Running the computer in maximum performance mode. To view battery...battery in the media bay to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as standard ...
...significantly reduced when you use the computer. 4 Using a Battery Battery Performance NOTE: For information about accessing Windows Power Options Properties or Dell QuickSet, which it is supplied as complex 3D graphics applications. • Running the computer in maximum performance mode. To view battery...battery in the media bay to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as standard ...
User's Guide
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... the volume control buttons. Adjusting the Volume NOTE: When the speakers are muted, you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. For more information on your computer to increase or decrease the volume.
... the volume control buttons. Adjusting the Volume NOTE: When the speakers are muted, you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. For more information on your computer to increase or decrease the volume.
User's Guide
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... refers to electrostatic discharge (ESD). NOTE: An ExpressCard is not a bootable device. ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to reinitialize a connection. Blanks protect unused slots...
... refers to electrostatic discharge (ESD). NOTE: An ExpressCard is not a bootable device. ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to reinitialize a connection. Blanks protect unused slots...
User's Guide
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... status (on page 122). • If the problem persists, contact Dell Support. For more memory modules are detected. • If two or more information on using the system setup program, see "Memory" on or off . Troubleshooting 79 Your computer has three keyboard status ... above the keyboard. Diagnostic Light Codes During POST To troubleshoot a problem with your computer. Light Pattern Problem Description Suggested Resolution No memory modules are installed, remove the modules, then reinstall one at a time) until you have identified a faulty module or reinstalled all...
... status (on page 122). • If the problem persists, contact Dell Support. For more memory modules are detected. • If two or more information on using the system setup program, see "Memory" on or off . Troubleshooting 79 Your computer has three keyboard status ... above the keyboard. Diagnostic Light Codes During POST To troubleshoot a problem with your computer. Light Pattern Problem Description Suggested Resolution No memory modules are installed, remove the modules, then reinstall one at a time) until you have identified a faulty module or reinstalled all...
User's Guide
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... card/video failure has • If available, install a working memory of the same type into your failure has occurred. on page 122). • If the problem persists, contact Dell Support. System board failure Contact Dell Support. A possible graphics • Reseat any installed graphics cards..... • If the problem persists, contact Dell Support. card into your computer (see "Memory" on page 122). • If the problem persists, contact Dell Support. If the computer starts normally, continue to install additional memory modules (one module and restart the computer. Light...
... card/video failure has • If available, install a working memory of the same type into your failure has occurred. on page 122). • If the problem persists, contact Dell Support. System board failure Contact Dell Support. A possible graphics • Reseat any installed graphics cards..... • If the problem persists, contact Dell Support. card into your computer (see "Memory" on page 122). • If the problem persists, contact Dell Support. If the computer starts normally, continue to install additional memory modules (one module and restart the computer. Light...
User's Guide
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... that no diagnostics utility partition has been found, run . 82 Troubleshooting When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to proceed.... 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on . then, shut down your computer ...
... that no diagnostics utility partition has been found, run . 82 Troubleshooting When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to proceed.... 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on . then, shut down your computer ...
User's Guide
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...menu. The device list may not display the names of your computing environment. Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in ...your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to Dell Support Settings. 3 Ensure that the Show icon on your...
...menu. The device list may not display the names of your computing environment. Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in ...your taskbar: 1 Click the Start button and point to Programs. 2 Click Dell Support and point to Dell Support Settings. 3 Ensure that the Show icon on your...
User's Guide
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... 84). ERROR READING PCMCIA CA RD - If the message is not listed, see the documentation for example, Printer out of memory recorded in NVRAM does not match the memory installed in the Dell Diagnostics (see "Obtaining Assistance" on page 149). Enable the Pointing Device option in the bay before it can continue. One...
... 84). ERROR READING PCMCIA CA RD - If the message is not listed, see the documentation for example, Printer out of memory recorded in NVRAM does not match the memory installed in the Dell Diagnostics (see "Obtaining Assistance" on page 149). Enable the Pointing Device option in the bay before it can continue. One...
User's Guide
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... respond to commands from the computer. HA RD-D ISK D RI VE F AILURE - Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Memory Problems" on page 86), and boot the computer from media. INSERT BOOTA BLE MEDIA - Insert bootable media. Run the Keyboard Controller...The hard drive may be defective. Then shut down the computer, reinstall the hard drive, and restart the computer. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 81). The software you are attempting to commands from the computer. D ISK D RI VE CONFI GURATION ER...
... respond to commands from the computer. HA RD-D ISK D RI VE F AILURE - Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Memory Problems" on page 86), and boot the computer from media. INSERT BOOTA BLE MEDIA - Insert bootable media. Run the Keyboard Controller...The hard drive may be defective. Then shut down the computer, reinstall the hard drive, and restart the computer. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 81). The software you are attempting to commands from the computer. D ISK D RI VE CONFI GURATION ER...
User's Guide
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... page 81). M E M O R Y O D D / E V E N L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N - The computer cannot find a specific track on the hard drive. 90 Troubleshooting Contact Dell (see "Memory Problems" on page 94) and, if necessary, replace them . Run the System Set tests in the Dell Diagnostics (see "Memory Problems" on the hard drive. E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - Close all windows and open the program that you want to...
... page 81). M E M O R Y O D D / E V E N L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N - The computer cannot find a specific track on the hard drive. 90 Troubleshooting Contact Dell (see "Memory Problems" on page 94) and, if necessary, replace them . Run the System Set tests in the Dell Diagnostics (see "Memory Problems" on the hard drive. E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - Close all windows and open the program that you want to...
User's Guide
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... -DAY CL OCK STOPPED - X: \ I S N O T A C C E S S I S N O T R E A D Y - Contact the IEEE 1394 device manufacturer. The reserve battery that supports the system configuration settings may be malfunctioning, or a memory module may require replacement (see "Dell Diagnostics" on page 149). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - UN E X PE C T E D I N TE R R U P T I N P RO T EC T E D M O D E - The keyboard controller may be loose. ENSURE THAT THE IEEE 1394 DEVICE...
... -DAY CL OCK STOPPED - X: \ I S N O T A C C E S S I S N O T R E A D Y - Contact the IEEE 1394 device manufacturer. The reserve battery that supports the system configuration settings may be malfunctioning, or a memory module may require replacement (see "Dell Diagnostics" on page 149). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - UN E X PE C T E D I N TE R R U P T I N P RO T EC T E D M O D E - The keyboard controller may be loose. ENSURE THAT THE IEEE 1394 DEVICE...