Setup Guide
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...and/or other countries. November 2010 P/N HXN3V Rev. Reproduction of these materials in any references in this text: Dell™, the DELL logo, Inspiron™, and DellConnect™ are either trademarks or registered trademarks of Microsoft Corporation in the U.S. Trademarks used in ...Windows operating systems are either the entities claiming the marks and names or their products. If you how to avoid the problem. Dell Inc. CAUTION: A CAUTION indicates either potential damage to either trademarks or registered trademarks of your computer. Other trademarks and...
...and/or other countries. November 2010 P/N HXN3V Rev. Reproduction of these materials in any references in this text: Dell™, the DELL logo, Inspiron™, and DellConnect™ are either trademarks or registered trademarks of Microsoft Corporation in the U.S. Trademarks used in ...Windows operating systems are either the entities claiming the marks and names or their products. If you how to avoid the problem. Dell Inc. CAUTION: A CAUTION indicates either potential damage to either trademarks or registered trademarks of your computer. Other trademarks and...
Setup Guide
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...Problems 57 Network Problems 58 Power Problems 59 Memory Problems 61 Lockups and Software Problems 61 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 Hardware Troubleshooter 66 Dell Diagnostics 66 Restoring Your Operating System 68 System Restore 69 Dell DataSafe Local Backup 70 System Recovery Media 73 Dell... 79 Product Information 79 Returning Items for Repair Under Warranty or for Credit 80 Before You Call 82 Contacting Dell 84 Finding More Information and Resources 86 Specifications 88 Appendix 95 Information for NOM, or Official Mexican Standard (Only...
...Problems 57 Network Problems 58 Power Problems 59 Memory Problems 61 Lockups and Software Problems 61 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 Hardware Troubleshooter 66 Dell Diagnostics 66 Restoring Your Operating System 68 System Restore 69 Dell DataSafe Local Backup 70 System Recovery Media 73 Dell... 79 Product Information 79 Returning Items for Repair Under Warranty or for Credit 80 Before You Call 82 Contacting Dell 84 Finding More Information and Resources 86 Specifications 88 Appendix 95 Information for NOM, or Official Mexican Standard (Only...
Setup Guide
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...) on . Do not place your Dell Inspiron laptop. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your Dell computer in a low-airflow environment, such... as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it to accumulate in the air vents. CAUTION: Placing or stacking heavy or sharp objects on the computer may cause it is normal and does not indicate a problem...
...) on . Do not place your Dell Inspiron laptop. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your Dell computer in a low-airflow environment, such... as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it to accumulate in the air vents. CAUTION: Placing or stacking heavy or sharp objects on the computer may cause it is normal and does not indicate a problem...
Setup Guide
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...Dell Battery Meter to disable the battery charging feature while on . 2. Disabling Battery Charging You may be disabled in the System Setup (BIOS) utility. 31 In the search box, type Power Options and press . 4. Click Turn off /hibernate NOTE: For information on power problems, see "Power Problems..." on page 59. Click Start . 3. Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status solid white breathing white off Computer ...
...Dell Battery Meter to disable the battery charging feature while on . 2. Disabling Battery Charging You may be disabled in the System Setup (BIOS) utility. 31 In the search box, type Power Options and press . 4. Click Turn off /hibernate NOTE: For information on power problems, see "Power Problems..." on page 59. Click Start . 3. Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status solid white breathing white off Computer ...
Setup Guide
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.../write failure Real Time Clock failure Video card or chip failure Processor failure Display failure INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 64 or "Contacting Dell" on page 84) for advanced service instructions. WARNING: Only trained service personnel should remove...
.../write failure Real Time Clock failure Video card or chip failure Processor failure Display failure INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 64 or "Contacting Dell" on page 84) for advanced service instructions. WARNING: Only trained service personnel should remove...
Setup Guide
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... or cleaning liquid to calibrate the touch screen, click Start → Control panel→ Hardware and Sound→ Tablet PC Settings→ Calibrate. Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. Disconnect the AC adapter from the wall outlet. In the Pen and Touch...
... or cleaning liquid to calibrate the touch screen, click Start → Control panel→ Hardware and Sound→ Tablet PC Settings→ Calibrate. Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. Disconnect the AC adapter from the wall outlet. In the Pen and Touch...
Setup Guide
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Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The network cable is plugged in and not damaged. 58 Check the network cable to ensure ...
Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The network cable is plugged in and not damaged. 58 Check the network cable to ensure ...
Setup Guide
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... AC adapter cable connections. The computer resumes normal operation if it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84). If the power light is solid white and the computer is either turned off ... off or in hibernate mode, or is not receiving power. • Press the power button. Solving Problems Power Problems If the power light is off , in hibernate mode. • Reseat the AC adapter cable into ... light on the AC adapter is on. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer is not responding -
... AC adapter cable connections. The computer resumes normal operation if it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84). If the power light is solid white and the computer is either turned off ... off or in hibernate mode, or is not receiving power. • Press the power button. Solving Problems Power Problems If the power light is off , in hibernate mode. • Reseat the AC adapter cable into ... light on the AC adapter is on. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer is not responding -
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...the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to the same electrical outlet. 60 Solving Problems If the power light is not responding, press the power button until the computer turns off and then turn it back on. • If... the problem persists, contact Dell (see "Contacting Dell" on page 84). If you encounter interference that hinders reception on your computer - An unwanted signal is creating interference by interrupting or...
...the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to the same electrical outlet. 60 Solving Problems If the power light is not responding, press the power button until the computer turns off and then turn it back on. • If... the problem persists, contact Dell (see "Contacting Dell" on page 84). If you encounter interference that hinders reception on your computer - An unwanted signal is creating interference by interrupting or...
Setup Guide
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...; Save and close any open files and exit any open programs you experience other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on page 84). Press simultaneously. 2. Click End Task. If necessary, uninstall and ...). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 61 Select the program that is firmly connected to the computer and to see...
...; Save and close any open files and exit any open programs you experience other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on page 84). Press simultaneously. 2. Click End Task. If necessary, uninstall and ...). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 61 Select the program that is firmly connected to the computer and to see...
Setup Guide
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...; Programs→ Run programs made for an earlier Microsoft Windows operating system - If a program is designed for previous versions of Microsoft Windows operating system. Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if you are unable to perform an operating system shutdown.
...; Programs→ Run programs made for an earlier Microsoft Windows operating system - If a program is designed for previous versions of Microsoft Windows operating system. Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if you are unable to perform an operating system shutdown.
Setup Guide
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... through the Start menu. • Check the software documentation or contact the software manufacturer for information. Solving Problems -- Ensure that your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 63 See the software documentation for troubleshooting information: -- Ensure that the program is compatible with the program...
... through the Start menu. • Check the software documentation or contact the software manufacturer for information. Solving Problems -- Ensure that your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 63 See the software documentation for troubleshooting information: -- Ensure that the program is compatible with the program...
Setup Guide
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... select the option that the device you want to test displays in "Lockups and Software Problems" on . 1. Starting Dell Diagnostics When you run Dell Diagnostics before you experience a problem with your computer, perform the checks in the system setup utility and is detected but ...the Hardware Troubleshooter: 1. To start the search. 3. Ensure that best describes the problem and follow the remaining troubleshooting steps. Click Start → Help and Support. 2. When the DELL logo appears, press immediately. 66 Using Support Tools Hardware Troubleshooter If a device ...
... select the option that the device you want to test displays in "Lockups and Software Problems" on . 1. Starting Dell Diagnostics When you run Dell Diagnostics before you experience a problem with your computer, perform the checks in the system setup utility and is detected but ...the Hardware Troubleshooter: 1. To start the search. 3. Ensure that best describes the problem and follow the remaining troubleshooting steps. Click Start → Help and Support. 2. When the DELL logo appears, press immediately. 66 Using Support Tools Hardware Troubleshooter If a device ...
Setup Guide
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INSPIRON Restoring Your Operating System You can restore the operating system on your computer using these options. Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory...
INSPIRON Restoring Your Operating System You can restore the operating system on your computer using these options. Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory...
Setup Guide
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... need to install on your computer, it is complete. 1. Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup to preserve the data files on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your ...any open programs. Do not alter, open, or delete any programs or drivers installed after you received your operating system problem. CAUTION: Although Dell Datasafe Local Backup is designed to restore your operating system permanently removes any files or programs until the system restoration is...
... need to install on your computer, it is complete. 1. Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup to preserve the data files on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your ...any open programs. Do not alter, open, or delete any programs or drivers installed after you received your operating system problem. CAUTION: Although Dell Datasafe Local Backup is designed to restore your operating system permanently removes any files or programs until the system restoration is...
Setup Guide
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... the last method to restore your computer and try again. 74 NOTE: Dell Factory Image Restore may not be available in when you see "Dell DataSafe Local Backup" on page 70) to restore your operating system problem. If possible, back up all data on the hard drive and removes ..., spreadsheets, e-mail messages, digital photos, music files, and so on. Any programs or files added since you received your computer. When the DELL logo appears, press several times to access the Advanced Boot Options window. then, shut down your operating system. If possible, back up the data...
... the last method to restore your computer and try again. 74 NOTE: Dell Factory Image Restore may not be available in when you see "Dell DataSafe Local Backup" on page 70) to restore your operating system problem. If possible, back up all data on the hard drive and removes ..., spreadsheets, e-mail messages, digital photos, music files, and so on. Any programs or files added since you received your computer. When the DELL logo appears, press several times to access the Advanced Boot Options window. then, shut down your operating system. If possible, back up the data...
Setup Guide
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...the following steps to diagnose and troubleshoot the problem: 1. NOTE: Dell's Express Service Code system may not be available in all countries. If you can assist you with any necessary procedures. INSPIRON Getting Help If you experience a problem with your computer, you do not have not... resolved the problem, see "Before You Call" on page 82. When prompted by Dell's automated telephone system, enter your computer is experiencing. 2....
...the following steps to diagnose and troubleshoot the problem: 1. NOTE: Dell's Express Service Code system may not be available in all countries. If you can assist you with any necessary procedures. INSPIRON Getting Help If you experience a problem with your computer, you do not have not... resolved the problem, see "Before You Call" on page 82. When prompted by Dell's automated telephone system, enter your computer is experiencing. 2....
Setup Guide
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...-based diagnostics to access your computer through a broadband connection, diagnose your problem and repair it all locations outside the continental U.S. DellConnect DellConnect is available to dell.com/DellConnect. 77 Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to provide fast, accurate answers.
...-based diagnostics to access your computer through a broadband connection, diagnose your problem and repair it all locations outside the continental U.S. DellConnect DellConnect is available to dell.com/DellConnect. 77 Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to provide fast, accurate answers.
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... number to a sales specialist, see "Contacting Dell" on page 84. If you have ordered, you can go to the Dell website at dell.com. Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such as missing parts, ...wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call the automated order-...
... number to a sales specialist, see "Contacting Dell" on page 84. If you have ordered, you can go to the Dell website at dell.com. Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such as missing parts, ...wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call the automated order-...
Setup Guide
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NOTE: If you do not have an active Internet connection, you performed: Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. If the computer is connected to determine the contents of ...up files. Availability varies by country and product, and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Otherwise, record the contents of each file. Getting Help See your operating system documentation to a printer, print each...
NOTE: If you do not have an active Internet connection, you performed: Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. If the computer is connected to determine the contents of ...up files. Availability varies by country and product, and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Otherwise, record the contents of each file. Getting Help See your operating system documentation to a printer, print each...
