Quick Reference Guide
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...- Hints and tips, articles from technicians, online NOTE: Select your configuration. 6 Quick Reference Guide Upgrade information for components, such as memory, the hard drive, and the operating system • Upgrades - Drivers, patches, and software updates • Service and support - ...8226; Upgrades - DSS provides critical updates for your region to direct your operating system and support for your Dell computer. www.dell.com | support.dell.com What Are You Looking For? Contact information, order status, warranty, and repair information repair information ...
...- Hints and tips, articles from technicians, online NOTE: Select your configuration. 6 Quick Reference Guide Upgrade information for components, such as memory, the hard drive, and the operating system • Upgrades - Drivers, patches, and software updates • Service and support - ...8226; Upgrades - DSS provides critical updates for your region to direct your operating system and support for your Dell computer. www.dell.com | support.dell.com What Are You Looking For? Contact information, order status, warranty, and repair information repair information ...
Quick Reference Guide
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... Problems" in a normal operating state. • Blinking green - NOTICE: If your online User's Guide. This light indicates that typically remain connected, such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. NOTICE: To avoid losing data, do not turn on the diagnostic code. The...
... Problems" in a normal operating state. • Blinking green - NOTICE: If your online User's Guide. This light indicates that typically remain connected, such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. NOTICE: To avoid losing data, do not turn on the diagnostic code. The...
Quick Reference Guide
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..., the voltage selection switch must be available on the back panel and can access connectors for devices that typically remain connected, such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into the appropriate connector. 6 card slots You can automatically detect the correct operating voltage. Also, ensure that most closely...
..., the voltage selection switch must be available on the back panel and can access connectors for devices that typically remain connected, such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into the appropriate connector. 6 card slots You can automatically detect the correct operating voltage. Also, ensure that most closely...
Quick Reference Guide
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... 7 1 USB 2.0 connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. 2 power button It is recommended that you press the power button the computer will perform an operating system shutdown. 3 Dell badge The badge can also rotate the badge using the... the computer by pressing the power button for devices that a LAN (network) connection is in use the back USB connectors for 6 seconds or longer. www.dell.com | support.dell.com Small Form Factor Computer -
... 7 1 USB 2.0 connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. 2 power button It is recommended that you press the power button the computer will perform an operating system shutdown. 3 Dell badge The badge can also rotate the badge using the... the computer by pressing the power button for devices that a LAN (network) connection is in use the back USB connectors for 6 seconds or longer. www.dell.com | support.dell.com Small Form Factor Computer -
Quick Reference Guide
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... you use the connector on the graphics card. NOTE: Do not plug a telephone cable into the blue connector. Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into a sound or telephony program. If you are COM1 for serial connector 1 and COM2 for your network. A high volume...
... you use the connector on the graphics card. NOTE: Do not plug a telephone cable into the blue connector. Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into a sound or telephony program. If you are COM1 for serial connector 1 and COM2 for your network. A high volume...
Quick Reference Guide
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www.dell.com | support.dell.com Ultra-Small Form Factor Computer - Front View 1 23 4 5 1 USB connectors (2) 2 headphone connector 3 microphone connector 4 power light 5 power button 6 vents 9 8 7 6 Connect USB devices such as a ... light illuminates and blinks or remains solid to turn on page 36 for a description of the USB connectors. The computer is configured as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of power light patterns that can help you troubleshoot problems with your online User's Guide. For more...
www.dell.com | support.dell.com Ultra-Small Form Factor Computer - Front View 1 23 4 5 1 USB connectors (2) 2 headphone connector 3 microphone connector 4 power light 5 power button 6 vents 9 8 7 6 Connect USB devices such as a ... light illuminates and blinks or remains solid to turn on page 36 for a description of the USB connectors. The computer is configured as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of power light patterns that can help you troubleshoot problems with your online User's Guide. For more...
Quick Reference Guide
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... as a modem card), connect the appropriate cable to the card, not to the connector on the back panel. www.dell.com | support.dell.com Ultra-Small Form Factor Computer 1 2 3 5 4 1 heat sink assembly 2 speaker (optional) 3 memory modules (2) 4 hard drive 5 chassis intrusion switch Setting Up Your Computer CAUTION: Before performing any of the procedures in...
... as a modem card), connect the appropriate cable to the card, not to the connector on the back panel. www.dell.com | support.dell.com Ultra-Small Form Factor Computer 1 2 3 5 4 1 heat sink assembly 2 speaker (optional) 3 memory modules (2) 4 hard drive 5 chassis intrusion switch Setting Up Your Computer CAUTION: Before performing any of the procedures in...
Quick Reference Guide
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... is located at the top of tracing the problem quickly. Write down the error code and problem description and follow the instructions on contacting Dell, see your part. Describes the test and may not display the names of all the components installed on your computer or all devices from... system setup, memory, and various internal tests, and it displays the information in the device list in the following table for more information. Displays your computer is...
... is located at the top of tracing the problem quickly. Write down the error code and problem description and follow the instructions on contacting Dell, see your part. Describes the test and may not display the names of all the components installed on your computer or all devices from... system setup, memory, and various internal tests, and it displays the information in the device list in the following table for more information. Displays your computer is...
Quick Reference Guide
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... module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. A possible floppy or hard drive failure has Reseat all USB devices, check cable connections... the computer has a graphics card, remove the card, reinstall it and restart the computer. www.dell.com | support.dell.com Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one module, and then restart the computer.
... module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. A possible floppy or hard drive failure has Reseat all USB devices, check cable connections... the computer has a graphics card, remove the card, reinstall it and restart the computer. www.dell.com | support.dell.com Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one module, and then restart the computer.
Quick Reference Guide
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...; Ensure that the cables are properly connected to indicate normal operating condition. Light Pattern Problem Description Suggested Resolution No memory modules are compatible with your computer. • If the problem persists, contact Dell. This pattern also displays when you have identified a faulty module or reinstalled all four diagnostic lights turn green briefly...
...; Ensure that the cables are properly connected to indicate normal operating condition. Light Pattern Problem Description Suggested Resolution No memory modules are compatible with your computer. • If the problem persists, contact Dell. This pattern also displays when you have identified a faulty module or reinstalled all four diagnostic lights turn green briefly...
Quick Reference Guide
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...memory problem. For information on page 33 to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory... 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory test failure 3-4-1 1-3-1 through 2-4-4 Memory not being properly identified or used 3-4-2 3-1-1 Slave DMA register failure 3-4-3 3-1-2 Master DMA register failure 4-2-1 3-1-3 Master ...
...memory problem. For information on page 33 to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory... 1-2-1 Programmable interval timer failure 3-3-1 1-2-2 DMA initialization failure 3-3-2 1-2-3 DMA page register read/write failure 3-3-4 1-3 Video Memory test failure 3-4-1 1-3-1 through 2-4-4 Memory not being properly identified or used 3-4-2 3-1-1 Slave DMA register failure 3-4-3 3-1-2 Master DMA register failure 4-2-1 3-1-3 Master ...
Setup Guide
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...Optional 13 Using Your Inspiron Desktop 16 Front View Features 16 Back View Features 20 Back Panel Connectors 22 Software Features 24 Dell DataSafe Online Backup 25 Dell Stage 25 Solving Problems 28 Beep Codes 28 Network Problems 29 Power Problems 30 Memory Problems 31 Lockups and ...Software Problems 32 Using Support Tools 35 Dell Support Center 35 My Dell Downloads 36 System Messages 37...
...Optional 13 Using Your Inspiron Desktop 16 Front View Features 16 Back View Features 20 Back Panel Connectors 22 Software Features 24 Dell DataSafe Online Backup 25 Dell Stage 25 Solving Problems 28 Beep Codes 28 Network Problems 29 Power Problems 30 Memory Problems 31 Lockups and ...Software Problems 32 Using Support Tools 35 Dell Support Center 35 My Dell Downloads 36 System Messages 37...
Setup Guide
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... problems. This series of beeps, called a beep code, identifies a problem. See the Service Manual at support.dell.com/manuals. NOTE: To replace parts, see "Contacting Dell" on page 57. Possible system board failure - Beep Code One Two Three Four Five Six Seven 28 Possible ... Real Time Clock failure Video card or chip failure Processor failure INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. If you installed or replaced the memory module, ensure that the memory module is seated properly. If this occurs, write down the ...
... problems. This series of beeps, called a beep code, identifies a problem. See the Service Manual at support.dell.com/manuals. NOTE: To replace parts, see "Contacting Dell" on page 57. Possible system board failure - Beep Code One Two Three Four Five Six Seven 28 Possible ... Real Time Clock failure Video card or chip failure Processor failure INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. If you installed or replaced the memory module, ensure that the memory module is seated properly. If this occurs, write down the ...
Setup Guide
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...unwanted signal is blinking amber - If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory modules (see if that hinders reception on page 57). For assistance, contact Dell (see "Contacting Dell" on page 57). 31 If you are : ...There might be a problem with the memory. • If the problem persists, contact Dell (see "Contacting Dell" on your computer is successfully communicating with the system board or the power supply. Memory Problems If you receive an insufficient memory message - • Save and close ...
...unwanted signal is blinking amber - If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory modules (see if that hinders reception on page 57). For assistance, contact Dell (see "Contacting Dell" on page 57). 31 If you are : ...There might be a problem with the memory. • If the problem persists, contact Dell (see "Contacting Dell" on your computer is successfully communicating with the system board or the power supply. Memory Problems If you receive an insufficient memory message - • Save and close ...
Setup Guide
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... and to ensure that your computer is successfully communicating with your computer, see "Specifications" on page 60. • Run Dell Diagnostics (see "Dell Diagnostics" on page 39). • Reseat the memory modules (see "Contacting Dell" on page 57). If necessary, uninstall and then reinstall the program. Press simultaneously. 2. Check the software documentation. Lockups and...
... and to ensure that your computer is successfully communicating with your computer, see "Specifications" on page 60. • Run Dell Diagnostics (see "Dell Diagnostics" on page 39). • Reseat the memory modules (see "Contacting Dell" on page 57). If necessary, uninstall and then reinstall the program. Press simultaneously. 2. Check the software documentation. Lockups and...
Setup Guide
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...changes made to your computer. To launch the application, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to access: PC Checkup...page also provides links to other Dell tools and diagnostic services. Run hardware diagnostics, see which program occupies the maximum memory on the day they occurred. 35 Monitor system events and changes over time. INSPIRON Using Support Tools Dell Support Center All the support ...
...changes made to your computer. To launch the application, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to access: PC Checkup...page also provides links to other Dell tools and diagnostic services. Run hardware diagnostics, see which program occupies the maximum memory on the day they occurred. 35 Monitor system events and changes over time. INSPIRON Using Support Tools Dell Support Center All the support ...
Setup Guide
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... Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on the screen. If a device fails a test, the test stops and the computer beeps. Do you see "Contacting Dell" on (or restart) your computer. 40 Turn on page 57) for assistance... you want to the next test, press . • To re-run the remaining memory tests? NOTE: If you are experiencing memory issues, press , otherwise press . Click Exit to restart your computer. 2. When the DELL logo appears, press immediately. Select Diagnostics from the boot menu and press . 4. Write...
... Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on the screen. If a device fails a test, the test stops and the computer beeps. Do you see "Contacting Dell" on (or restart) your computer. 40 Turn on page 57) for assistance... you want to the next test, press . • To re-run the remaining memory tests? NOTE: If you are experiencing memory issues, press , otherwise press . Click Exit to restart your computer. 2. When the DELL logo appears, press immediately. Select Diagnostics from the boot menu and press . 4. Write...
Setup Guide
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Memory Memory module two user-accessible connectors connectors Memory module 1 GB, 2 GB, and 4 GB capacities Memory type 1333 MHz DDR3 nonECC memory only Minimum memory 1 GB Maximum memory 8 GB Possible memory 2 GB, 3 GB, 4 GB, 6 configurations GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Specifications Audio Audio controller Video UMA Video controller Discrete Video controller Integrated 5.1 channel; High Definition Audio Intel HD Graphics AMD Radeon HD 6450 AMD Radeon HD 6670 NVIDIA Geforce G420 61
Memory Memory module two user-accessible connectors connectors Memory module 1 GB, 2 GB, and 4 GB capacities Memory type 1333 MHz DDR3 nonECC memory only Minimum memory 1 GB Maximum memory 8 GB Possible memory 2 GB, 3 GB, 4 GB, 6 configurations GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Specifications Audio Audio controller Video UMA Video controller Discrete Video controller Integrated 5.1 channel; High Definition Audio Intel HD Graphics AMD Radeon HD 6450 AMD Radeon HD 6670 NVIDIA Geforce G420 61
Setup Guide
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E e-mail addresses for technical support 52 F finding more information 58 front-side connectors 16 FTP login, anonymous 52 H hard drive activity light 18 hardware problems diagnosing 39 Hardware Troubleshooter 39 HDMI connector 23 help getting assistance and support 50 I Internet connection 13 ISP Internet Service Provider 13 L Line-in connector 23 M memory problems solving 31 N network connection fixing 29 network connector location 23 Index 67
E e-mail addresses for technical support 52 F finding more information 58 front-side connectors 16 FTP login, anonymous 52 H hard drive activity light 18 hardware problems diagnosing 39 Hardware Troubleshooter 39 HDMI connector 23 help getting assistance and support 50 I Internet connection 13 ISP Internet Service Provider 13 L Line-in connector 23 M memory problems solving 31 N network connection fixing 29 network connector location 23 Index 67
Service Manual
Page 1
... CAUTION: A CAUTION indicates either Other trademarks and trade names may be used in this text: Dell™, the DELL logo, and Inspiron-™ are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo trademarks or registered trademarks...is strictly forbidden. Trademarks used in trademarks and trade names other countries. Dell Inc. All rights reserved. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention Bracket Drives Front I/O Panel...
... CAUTION: A CAUTION indicates either Other trademarks and trade names may be used in this text: Dell™, the DELL logo, and Inspiron-™ are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo trademarks or registered trademarks...is strictly forbidden. Trademarks used in trademarks and trade names other countries. Dell Inc. All rights reserved. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention Bracket Drives Front I/O Panel...