Owner's Manual
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10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
Owner's Manual
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... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
Owner's Manual
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...that describes your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - as memory, the hard drive, and the operating system • Customer Care - Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, and ... the operating system for your computer, you should also reinstall the NSS utility. To download Notebook System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All....
...that describes your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers • Downloads - as memory, the hard drive, and the operating system • Customer Care - Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, and ... the operating system for your computer, you should also reinstall the NSS utility. To download Notebook System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All....
Owner's Manual
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.../ M I N I P C I N G S C R E W - O P T I C A L D R I V E L O C K I C O V E R - Stores software and data. B A Y L A T C H R E L E A S E - For more information, see "Hard Drive." H A R D D R I V E - For more information on replacing the Mini PCI card, see "Wireless Mini PCI Card." B A T T E R Y - Unlocks the battery so that contains the memory module(s) and Mini ...PCI card. Secures the optical drive in the optical drive bay. Releases the battery from overheating. 18 A Tour of Your Computer See "Replacing the...
.../ M I N I P C I N G S C R E W - O P T I C A L D R I V E L O C K I C O V E R - Stores software and data. B A Y L A T C H R E L E A S E - For more information, see "Hard Drive." H A R D D R I V E - For more information on replacing the Mini PCI card, see "Wireless Mini PCI Card." B A T T E R Y - Unlocks the battery so that contains the memory module(s) and Mini ...PCI card. Secures the optical drive in the optical drive bay. Releases the battery from overheating. 18 A Tour of Your Computer See "Replacing the...
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.... When lightning occurs in data loss or file damage. Connect other devices, such as a printer, to a separate power strip that provides temporary power to the hard drive may result in your area, disconnect the telephone line from voltage spikes that came with your printer. A UPS protects against power fluctuations or power interruptions...
.... When lightning occurs in data loss or file damage. Connect other devices, such as a printer, to a separate power strip that provides temporary power to the hard drive may result in your area, disconnect the telephone line from voltage spikes that came with your printer. A UPS protects against power fluctuations or power interruptions...
Owner's Manual
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..., it was in before entering standby mode. To manually enter hibernate mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - Press the power button. - You cannot make the computer exit standby mode by . To enter...Stand by pressing a key or touching the touch pad. • Use the Power Management Wizard to select options to a reserved area on the hard drive and then completely turning off the computer. NOTICE: If your computer's power usage. Close the display. - To exit standby mode, press the...
..., it was in before entering standby mode. To manually enter hibernate mode: • Click the Start button, click Turn off the display and the hard drive after a predetermined period of the following methods: - Press the power button. - You cannot make the computer exit standby mode by . To enter...Stand by pressing a key or touching the touch pad. • Use the Power Management Wizard to select options to a reserved area on the hard drive and then completely turning off the computer. NOTICE: If your computer's power usage. Close the display. - To exit standby mode, press the...
Owner's Manual
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... entering standby mode, turning off the display, and turning off the computer. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. You do not need to make any further adjustments to maximize battery power. Alarms Tab NOTE: To enable audible alarms, click each Alarm Action button...
... entering standby mode, turning off the display, and turning off the computer. Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. You do not need to make any further adjustments to maximize battery power. Alarms Tab NOTE: To enable audible alarms, click each Alarm Action button...
Owner's Manual
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... CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have two CD or DVD drives, select the drive into which you may not be used to record music or permanently store data files. The computer will automatically eject. When prompted, insert a blank... CD-RWs to write to CDs or to erase, rewrite, or update data on your computer hard drive. CD-Writable Drives Media Type CD-R CD-RW Read Yes Yes Write Yes Yes Rewritable No Yes DVD-Writable Drives Media Type CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL Read Yes Yes...
... CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have two CD or DVD drives, select the drive into which you may not be used to record music or permanently store data files. The computer will automatically eject. When prompted, insert a blank... CD-RWs to write to CDs or to erase, rewrite, or update data on your computer hard drive. CD-Writable Drives Media Type CD-R CD-RW Read Yes Yes Write Yes Yes Rewritable No Yes DVD-Writable Drives Media Type CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL Read Yes Yes...
Owner's Manual
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... is located on a hidden diagnostic utility partition on your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Select Diagnostics from the Drivers and Utilities CD. NOTICE: The Dell Diagnostics works only on . When to wait until you ... no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to a docking device (docked), undock it. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can...
... is located on a hidden diagnostic utility partition on your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Select Diagnostics from the Drivers and Utilities CD. NOTICE: The Dell Diagnostics works only on . When to wait until you ... no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to a docking device (docked), undock it. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet. 4 Diagnostics can...
Owner's Manual
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... boots according to 20 minutes and requires no interaction on your computer. When the DELL logo appears, press immediately. Option Express Test Function Performs a quick test of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to proceed. 6... Select Run the 32 Bit Dell Diagnostics from the numbered list. This test typically takes 10 to the devices specified...
... boots according to 20 minutes and requires no interaction on your computer. When the DELL logo appears, press immediately. Option Express Test Function Performs a quick test of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to proceed. 6... Select Run the 32 Bit Dell Diagnostics from the numbered list. This test typically takes 10 to the devices specified...
Owner's Manual
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...length, try a shorter one. Solving Problems 59 CHECK THE TELEPHONE JACK. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I T O N - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties..., and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. A hot hard drive may prevent the operating system from the modem and connect it .) • Ensure that you hear ...
...length, try a shorter one. Solving Problems 59 CHECK THE TELEPHONE JACK. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I T O N - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties..., and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. A hot hard drive may prevent the operating system from the modem and connect it .) • Ensure that you hear ...
Owner's Manual
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...See "Contacting Dell." C D DRIVE CONTROLLER FAILURE - See "Drive Problems." If the message is communicating with spyware. For an external mouse, check the cable connection. The hard drive cannot read... the data. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is operating properly. See "Drive Problems." 60 Solving Problems CACHE DISABLED DUE TO FAILURE - DATA ERROR - E N S U R E T H A T Y O U ...
...See "Contacting Dell." C D DRIVE CONTROLLER FAILURE - See "Drive Problems." If the message is communicating with spyware. For an external mouse, check the cable connection. The hard drive cannot read... the data. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is operating properly. See "Drive Problems." 60 Solving Problems CACHE DISABLED DUE TO FAILURE - DATA ERROR - E N S U R E T H A T Y O U ...
Owner's Manual
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... BOOTABLE MEDIA - DECREASING AVAILABLE MEMORY - The hard drive failed initialization. Install a hard drive in the Dell Diagnostics. Run the hard drive tests in the bay before it can continue. The operation requires a hard drive in the Dell Diagnostics. If the error appears again, contact Dell. See "Memory." Shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from the computer...
... BOOTABLE MEDIA - DECREASING AVAILABLE MEMORY - The hard drive failed initialization. Install a hard drive in the Dell Diagnostics. Run the hard drive tests in the bay before it can continue. The operation requires a hard drive in the Dell Diagnostics. If the error appears again, contact Dell. See "Memory." Shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from the computer...
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...." M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Reinstall the memory modules and, if necessary, replace them . A memory module may be malfunctioning. See "Memory." NO BOOT SECTOR ON HARD DRIVE - See "Dell Diagnostics." Close all windows and open . The system configuration information does not match the hardware configuration. See "Using the System Setup Program." Run the Stuck ...
...." M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Reinstall the memory modules and, if necessary, replace them . A memory module may be malfunctioning. See "Memory." NO BOOT SECTOR ON HARD DRIVE - See "Dell Diagnostics." Close all windows and open . The system configuration information does not match the hardware configuration. See "Using the System Setup Program." Run the Stuck ...
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... of charge. SHUTDOWN FAILURE - TIME-OF-DAY CLOCK LOST POWER - See "Contacting Dell." D A Y N O T S E T - See "Dell Diagnostics." Otherwise, activate hibernate mode or shut down the computer. Reinstall the hard drive (see "Contacting Dell." A REQUIRED .DLL FILE WAS NOT FOUND - SECTOR NOT FOUND - See the ...The operating system cannot find a specific track on the hard drive. Run the System Set tests in the Dell Diagnostics. Connect your computer to an electrical outlet to check the file structure on the hard drive. TIMER CHIP COUNTER 2 FAILED - The battery is...
... of charge. SHUTDOWN FAILURE - TIME-OF-DAY CLOCK LOST POWER - See "Contacting Dell." D A Y N O T S E T - See "Dell Diagnostics." Otherwise, activate hibernate mode or shut down the computer. Reinstall the hard drive (see "Contacting Dell." A REQUIRED .DLL FILE WAS NOT FOUND - SECTOR NOT FOUND - See the ...The operating system cannot find a specific track on the hard drive. Run the System Set tests in the Dell Diagnostics. Connect your computer to an electrical outlet to check the file structure on the hard drive. TIMER CHIP COUNTER 2 FAILED - The battery is...
Owner's Manual
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... See "Dell Diagnostics." IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you are not using to see if that you are following the memory installation guidelines. USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS...procedures in this section, follow the safety instructions in the Product Information Guide. See "Memory." • Run the Dell Diagnostics. See "Dell Diagnostics." 66 Solving Problems Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - ...
... See "Dell Diagnostics." IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you are not using to see if that you are following the memory installation guidelines. USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS...procedures in this section, follow the safety instructions in the Product Information Guide. See "Memory." • Run the Dell Diagnostics. See "Dell Diagnostics." 66 Solving Problems Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - ...
Owner's Manual
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...time that you can also detect other drivers and utilities. See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your hard drive as described in the toolbar, select your preferred language for the specific drivers and utilities used by your computer. 5 After the CD ...then read the readme file. Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD may not ship with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. For installation instructions, either see the appropriate instructions ...
...time that you can also detect other drivers and utilities. See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your hard drive as described in the toolbar, select your preferred language for the specific drivers and utilities used by your computer. 5 After the CD ...then read the readme file. Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD may not ship with your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. For installation instructions, either see the appropriate instructions ...
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Solving Problems 75 Dell PC Restore permanently deletes all data on the hard drive. Use the CD only if System Restore did not resolve your operating system problem. • If you received an Operating System CD with your computer, ... the driver files. 9 When the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to resolve a hardware conflict on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not...
Solving Problems 75 Dell PC Restore permanently deletes all data on the hard drive. Use the CD only if System Restore did not resolve your operating system problem. • If you received an Operating System CD with your computer, ... the driver files. 9 When the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to resolve a hardware conflict on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not...
Owner's Manual
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...to complete. The restore process takes approximately 6-10 minutes to proceed with PC Restore, click Reboot in all countries or on the hard drive and removes any files or programs until the system restoration is automatically disabled. If possible, back up all data before using PC ... Do not alter, open, or delete any applications or drivers installed after you received your computer. Use Dell PC Restore by Symantec is unchecked. PC Restore restores your hard drive to restore your operating system. Any programs or files added since you received your operating system problem.
...to complete. The restore process takes approximately 6-10 minutes to proceed with PC Restore, click Reboot in all countries or on the hard drive and removes any files or programs until the system restoration is automatically disabled. If possible, back up all data before using PC ... Do not alter, open, or delete any applications or drivers installed after you received your computer. Use Dell PC Restore by Symantec is unchecked. PC Restore restores your hard drive to restore your operating system. Any programs or files added since you received your operating system problem.
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... Restore enables you purchased your computer. It is restored to the operating state it to gain additional hard-drive space. After you have removed Dell PC Restore, you do not log on as a local administrator, a message appears stating that you will not be able to use it ... down the computer. there is available as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. To remove PC Restore: 1 Log on your hard drive to its original state. NOTE: If the partition for PC Restore does not exist on to the ...
... Restore enables you purchased your computer. It is restored to the operating state it to gain additional hard-drive space. After you have removed Dell PC Restore, you do not log on as a local administrator, a message appears stating that you will not be able to use it ... down the computer. there is available as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. To remove PC Restore: 1 Log on your hard drive to its original state. NOTE: If the partition for PC Restore does not exist on to the ...