Quick Reference Guide
Page 4
... Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media 51 6 Finding Information 53 7 Getting Help 55 Obtaining Assistance 55 Technical Support and Customer Service...
... Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media 51 6 Finding Information 53 7 Getting Help 55 Obtaining Assistance 55 Technical Support and Customer Service...
Quick Reference Guide
Page 36
...in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to be working properly. 2 Turn on Dell computers. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is optional and may not... ship with your computer. 36 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive NOTE: If ...
...in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to be working properly. 2 Turn on Dell computers. NOTICE: The Dell Diagnostics works only on (or restart) your computer. NOTE: The Drivers and Utilities media is optional and may not... ship with your computer. 36 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive NOTE: If ...
Quick Reference Guide
Page 37
... see a message stating that you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that no diagnostics...Boot from CD-ROM option from the numbered list. 3 When the DELL™ logo appears, press immediately. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again.
... see a message stating that you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that no diagnostics...Boot from CD-ROM option from the numbered list. 3 When the DELL™ logo appears, press immediately. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again.
Quick Reference Guide
Page 42
..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is...taskbar option is installed on the taskbar or from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the device drivers do not conflict with the program. • If necessary, uninstall...
..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is...taskbar option is installed on the taskbar or from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the device drivers do not conflict with the program. • If necessary, uninstall...
Quick Reference Guide
Page 45
NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you experience a problem with a [!]) on ... list to continue. If you are an administrator on page 46). Reinstalling Software Drivers Identifying Drivers If you may appear. Reinstalling Software 45 otherwise, contact your problem and, if necessary, update the driver. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™...
NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you experience a problem with a [!]) on ... list to continue. If you are an administrator on page 46). Reinstalling Software Drivers Identifying Drivers If you may appear. Reinstalling Software 45 otherwise, contact your problem and, if necessary, update the driver. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™...
Quick Reference Guide
Page 46
... installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear...
... installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear...
Quick Reference Guide
Page 47
... to your computer appears. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you are not displayed...
... to your computer appears. NOTE: In most cases, the Drivers and Utilities program starts running automatically. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you are not displayed...
Quick Reference Guide
Page 48
..., click the name of the device for which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in an undesirable operating state. Any changes that ...allows you purchased the computer. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double...
..., click the name of the device for which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in an undesirable operating state. Any changes that ...allows you purchased the computer. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double...
Quick Reference Guide
Page 50
...) only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you purchased the computer. Any programs or files added since you reinstall Windows XP with less than 200 MB of low disk ... using this option. 3 Click Undo my last restoration and click Next. regardless of free hard-disk space available, System Restore is unchecked. NOTE: Dell Factory Image Restore may not be available in when you received your computer-including data files-are permanently deleted from the hard drive. This option...
...) only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you purchased the computer. Any programs or files added since you reinstall Windows XP with less than 200 MB of low disk ... using this option. 3 Click Undo my last restoration and click Next. regardless of free hard-disk space available, System Restore is unchecked. NOTE: Dell Factory Image Restore may not be available in when you received your computer-including data files-are permanently deleted from the hard drive. This option...
Quick Reference Guide
Page 51
... See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. Reinstalling Software 51 The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. For conventional... hard drive configurations, the primary hard drive is the first drive detected by the computer. If Device Driver Rollback does not resolve the problem,...
... See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. Reinstalling Software 51 The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. For conventional... hard drive configurations, the primary hard drive is the first drive detected by the computer. If Device Driver Rollback does not resolve the problem,...
Quick Reference Guide
Page 52
... you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. then, shut down your computer, or whether you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close.... 4 Restart the computer. On the next start-up, the computer boots according to complete the installation. 52 Reinstalling Software Use the Dell Drivers and Utilities media to load any key to Boot from CD-ROM, and follow the instructions on the region from which you ordered your...
... you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. then, shut down your computer, or whether you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close.... 4 Restart the computer. On the next start-up, the computer boots according to complete the installation. 52 Reinstalling Software Use the Dell Drivers and Utilities media to load any key to Boot from CD-ROM, and follow the instructions on the region from which you ordered your...
Quick Reference Guide
Page 53
...Operating System Media Reinstall your operating system The Operating System media is located on your computer. Finding Information 53 NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be ... computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer. Drivers and Utilities Media • A diagnostic program for your computer DVD that may have shipped...
...Operating System Media Reinstall your operating system The Operating System media is located on your computer. Finding Information 53 NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be ... computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer. Drivers and Utilities Media • A diagnostic program for your computer DVD that may have shipped...
Quick Reference Guide
Page 63
..., 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45 reinstalling, 46 returning to a previous version, 46 Drivers and Utilities media, 46, 53 Dell Diagnostics, 36 E ergonomics information, 54 error...
..., 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45 reinstalling, 46 returning to a previous version, 46 Drivers and Utilities media, 46, 53 Dell Diagnostics, 36 E ergonomics information, 54 error...
Quick Reference Guide
Page 64
..., 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore, 48 P phone numbers, 61 power button, 12 power light conditions, 38...
..., 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore, 48 P phone numbers, 61 power button, 12 power light conditions, 38...
Quick Reference Guide
Page 65
...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 ...tips, 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 ...tips, 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
Quick Reference Guide
Page 66
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
Page 53
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW..., PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio RJ-11 *See important information at end of document 53
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW..., PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio RJ-11 *See important information at end of document 53
Technical Guide
Page 54
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
Service Manual
Page 32
For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Replace the bottom of the Base Assembly). 4. Follow the procedures in After Working on support.dell.com.
For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Replace the bottom of the Base Assembly). 4. Follow the procedures in After Working on support.dell.com.
Service Manual
Page 63
...your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any of your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. Type hardware troubleshooter in the search field and press to select Test System and then... from your hard drive or from the one-time boot menu at support.dell.com. NOTE: The Dell Diagnostics only operate on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that no diagnostics utility partition has been ...
...your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any of your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. Type hardware troubleshooter in the search field and press to select Test System and then... from your hard drive or from the one-time boot menu at support.dell.com. NOTE: The Dell Diagnostics only operate on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that no diagnostics utility partition has been ...