Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears...
... 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 During a print job, a screen appears...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or ...Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the...
Owner's Manual
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... 4 To: • Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer. Unlock the scanner before use support.dell.com or contact technical support. • Enter the ... unit, press the scanner support to lock or unlock the scanner. NOTE: To close the printer (scanner unit) for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not available in all countries. Lock or unlock the...
... 4 To: • Lift to install or change ink cartridges. • Lift to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer. Unlock the scanner before use support.dell.com or contact technical support. • Enter the ... unit, press the scanner support to lock or unlock the scanner. NOTE: To close the printer (scanner unit) for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. The Express Code is not available in all countries. Lock or unlock the...
Owner's Manual
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...paper. • Your paper size fits within the dimensions allowable. 50 sheets of preprinted • The document is loaded text side up. Using the Printer 31 forms and letterhead media • The paper guide is against the edge of the paper. • Your paper size fits within these dimensions: Width...paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic...
...paper. • Your paper size fits within the dimensions allowable. 50 sheets of preprinted • The document is loaded text side up. Using the Printer 31 forms and letterhead media • The paper guide is against the edge of the paper. • Your paper size fits within these dimensions: Width...paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic...
Owner's Manual
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... carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is busy. 3 Squeeze the tabs on . 2 Lift the printer (scanner unit) until it open. Dell™ ink cartridges are using , press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in this...
... carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is busy. 3 Squeeze the tabs on . 2 Lift the printer (scanner unit) until it open. Dell™ ink cartridges are using , press Select. Make sure the black ink cartridge is secure in the left (black) cartridge carrier and the color cartridge is secure in this...
Owner's Manual
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... 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Aligning Ink Cartridges Align your ink cartridges, a page prints with Aligning Ink Cartridges to choose the part number that appears should...
... 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality problems. Using the Operator Panel 1 Load plain paper. Aligning Ink Cartridges Align your ink cartridges, a page prints with Aligning Ink Cartridges to choose the part number that appears should...
Owner's Manual
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... arrows in the Align Cartridges dialog box to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to...
... arrows in the Align Cartridges dialog box to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to...
Owner's Manual
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...your print quality has improved. 6 If you are not satisfied with wiping the ink cartridge nozzles and contacts. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks....8226; White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. For help , see page 25. 2 Press Copy. 3 Press Options ...
...your print quality has improved. 6 If you are not satisfied with wiping the ink cartridge nozzles and contacts. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks....8226; White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the display. 5 Press Select. For help , see page 25. 2 Press Copy. 3 Press Options ...
Owner's Manual
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...Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. b Double-click the Dell AIO Printer A960 icon, and then click Printer. Anytime your printer has a problem, make sure your document is not ...Dell AIO Printer A960 only works if you have both ends of the ink cartridges. Click Start → Settings → Printers and Faxes or Printers (Windows 2000). If problems persist, see page 13. To check printer status: a Click Start → Control Panel → Printers and Other Hardware → Printers...
...Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. b Double-click the Dell AIO Printer A960 icon, and then click Printer. Anytime your printer has a problem, make sure your document is not ...Dell AIO Printer A960 only works if you have both ends of the ink cartridges. Click Start → Settings → Printers and Faxes or Printers (Windows 2000). If problems persist, see page 13. To check printer status: a Click Start → Control Panel → Printers and Other Hardware → Printers...
Owner's Manual
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... Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner... From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. www.dell.com/supplies | support.dell.com Black ...
... Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner... From the Color depth drop down menu, select Gray. 6 Click OK. If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. www.dell.com/supplies | support.dell.com Black ...
Owner's Manual
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...Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. The Ink Low warning occurs ...printer is running out of these instructions to understand printer software error messages on your document. 78 Troubleshooting For help installing a new cartridge, see page 64. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to clear the message from Dell at www.dell.com/supplies. When one of ink...
...Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the left side of paper, Load paper then press Select appears on your printer. The Ink Low warning occurs ...printer is running out of these instructions to understand printer software error messages on your document. 78 Troubleshooting For help installing a new cartridge, see page 64. www.dell.com/supplies | support.dell.com Error Messages and Flashing Lights Use this section to clear the message from Dell at www.dell.com/supplies. When one of ink...
Owner's Manual
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... sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in the ADF. NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on . 5 Uninstall and reinstall the cartridges. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to clear the jam. See "Document...
... sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in the ADF. NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on . 5 Uninstall and reinstall the cartridges. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to clear the jam. See "Document...
Owner's Manual
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...not improved, continue with the print quality of your document, make sure you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . Use Dell™ Premium Photo Paper for printing photos. • Select a higher print quality: a From your computer ...dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Check your software program, click File → Print. b From the Print dialog box, click Preferences or Properties. The Print dialog box appears. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer...
...not improved, continue with the print quality of your document, make sure you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . Use Dell™ Premium Photo Paper for printing photos. • Select a higher print quality: a From your computer ...dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Check your software program, click File → Print. b From the Print dialog box, click Preferences or Properties. The Print dialog box appears. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer...
Owner's Manual
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...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink... Cartridge Nozzles" on the screen. • Vertical, straight lines are faded or they differ from the colors on page 67. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print...
...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink... Cartridge Nozzles" on the screen. • Vertical, straight lines are faded or they differ from the colors on page 67. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print...
Owner's Manual
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...ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam, 78...
...ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam, 78...
Owner's Manual
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... scanning multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, ... 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom ...
... scanning multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, ... 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom ...