Compaq Presario CQ62-a00 - Notebook PC Support and Manuals
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Popular Compaq Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... a black screen
Usually occurs if a component is installed incorrectly, or there is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. Perform a Hard Reset
1.
Connect a different battery and disconnect AC power adapter. HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist
Print and use recovery disk to...
Resolving Start Up and No Boot Problems Checklist - Page 2
... After Troubleshooting A Problem
When the computer starts into Safe Mode and then run Windows Update
Symptom: Computer displays the Windows logo screen and stops responding
Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in BIOS mode and run memory and hard drive...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
...6.35-cm (2.5-in) SATA hard drive
Customer accessible
Supports the following drives:
● 640 GB, 5400 rpm
● 500 GB, 7200 rpm
● 320 GB, 7200 rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
Discrete
√ √ √
HP G62
UMA √ √
√
Compaq Presario
CQ62 Discrete
√ √
√
Compaq Presario
CQ62 UMA
√ √
√...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 27
... number/Product number (p/n)
(4)
Warranty period
(5)
Model description
Description
The name affixed to determine what components and parts are needed. An alphanumeric identifier used to each product.
This number provides specific information about the product's hardware components. An alphanumeric identifier that is unique to locate documents, drivers, and support for the computer.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
... for use with biscotti computer models Display back cover for use with silver computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential part number listing 31
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 97
...: On models with two hard drives, this Run a comprehensive self-test on a secondary hard drive. Computer Setup in Windows 7 87 System Configuration menu
Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only)
Card Reader/1394 Power Saving (select models only) Fan Always...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 131
... ±R/RW SuperMulti DL Drive specifications 98
bluetooth module spare part number 23
boot options 87, 92 boot order 87, 92 button sound 87 buttons
power 9 TouchPad right/left 7
C cables, service considerations 36 camera module
removal 71 spare part number 71 camera, product description 3 caps lock light, identifying 8 Card Reader Power Saving 87 changing the language of Setup Utility 83 chipset...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 132
... 13
K keyboard
product description 4 removal 53 spare part numbers 19, 53 keys Calculator 10 esc 10 fn 10 function 10 Media application 10 Print 10 Send e-mail 10 Web browser 10 Windows applications 10 Windows logo 10
L LAN Power Saving 87 language support 87 latch, battery release 14 legacy support, USB 88, 92 light
power 8 lights
caps lock 8 Digital Media Slot 13 webcam 11 wireless 8
M Main...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 133
... cord set requirements 112 power cord, identifying 16 power cord, spare part numbers 29 power light, identifying 8 power requirements, product description 4 power-on password 86 processor product description 1 removal 81 spare part numbers 20, 81 Processor C6 State 87 product description audio 3 camera 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 keyboard...
Notebook PC User Guide - Windows 7 - Page 30
... or password for more information on your computer: NOTE: Windows includes the User Account Control feature to expand the list and show all wireless devices. NOTE: Wireless networking devices are installed for the WLAN device is properly installed on troubleshooting WLANs, refer to Help and Support for tasks such as installing software, running utilities, or changing Windows settings...
Notebook PC User Guide - Windows 7 - Page 87
... installs default drivers for any devices requiring drivers. After the file is displayed, click an updated driver to use your specific product from the models listed. 4. Windows scans your hard drive. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again listed. 7.
To do so, restart your computer. Obtaining the latest HP device drivers...
Notebook PC User Guide - Windows 7 - Page 115
... Install now to http://www.hp.com/support, and then select your hard drive.
Select your specific product from the models listed. 4. If you may be able to your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers
To download and install software other than a BIOS update, follow the instructions...
Notebook PC User Guide - Windows 7 - Page 122
... Index
button sound 101 buttons
power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28
C cables
LAN 27 modem 23 security 96 USB 84 calibrating battery 58 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 73 copying 72 playing 69 removing 74 CD drive 79 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 56...
Notebook PC User Guide - Windows 7 - Page 123
... a power-on
password 94
entering an administrator password 93
esc key, identifying 5 exiting Setup Utility 100 external audio devices,
connecting 40 external drive 79 external monitor port,
identifying 7
F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106
G graphics modes, switching 63
H hard drive
installing 82 removing 81 replacing 81 hard...
Notebook PC User Guide - Windows 7 - Page 124
...drive using 66 optical drive light, identifying 6
P passwords
administrator 93 power-on 94 set in Setup Utility 92 set in Windows 92 performing a recovery 111 pointing devices setting preferences 31 ports external monitor 7 HDMI 7, 42 USB 6, 7, 84 power connecting 52 conserving 61 power button, identifying 4 power connector, identifying 6 power cord, identifying 11 power light, identifying 3 power...
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