Compaq Presario CQ62-a00 Support Question
Compaq Presario CQ62-a00 Support Question
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Question posted by torywjohan on August 28th, 2014
What The Serial Number For Compaq Presario Cq62 238dx
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Current Answers
Answer #1: Posted by TommyKervz on August 28th, 2014 7:28 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
serial number and model number located in the battery bay of the computer.
Related Compaq Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
...is no battery or AC power at the notebook, contact HP for at -a-time If ... below and take the recommended actions. If computer does not start
Count number of a disk drive and fan turning.
Disconnect all peripheral devices and ... tones to help with diagnostics testing Contact HP for the LEDs to the notebook. Connect a different battery and disconnect AC power adapter. Perform a Hard Reset...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
troubleshooting computer problems; Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 7
... ...15 Additional hardware components ...16
3 Illustrated parts catalog ...17 Serial number location ...17 Computer major components ...18 Display assembly components ...24 Plastics Kit ...26 Mass... storage devices ...27 Miscellaneous parts ...29 Sequential part number listing ...30
4 Removal and replacement procedures ...35 Preliminary replacement requirements 35 ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 8
Electrostatic discharge damage 37 Packaging and transporting guidelines 38 Workstation guidelines 38 Equipment guidelines 39
Component replacement procedures 40 Serial number ...40 Computer feet ...41 Battery ...42 Hard drive ...43 Optical drive ...46 WLAN module ...48 Memory module ...50 RTC battery ...51 Keyboard ...53 Top cover ......
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11
...Description
HP G62
Product Name Processors
Chipset
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
AMD Phenom™ N930 Processor (2.0 ..., 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W
AMD™ RS880MD
Discrete
HP G62 UMA
Compaq Presario
CQ62
Discrete
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Compaq Presario
CQ62
UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
... rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
Discrete
√ √ √
HP G62
UMA √ √
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Compaq Presario
CQ62 Discrete
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Compaq Presario
CQ62 UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 13
... no webcam)
High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers
56K V.92 data/fax MDC modem (computer ...; √
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CQ62
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CQ62
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 14
...)
Discrete √
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UMA √
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CQ62
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CQ62
UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 27
... provides specific information about the product's hardware components. An alphanumeric identifier used to the front of the computer.
Serial number location 17 Component
(1)
Product name
(2)
Serial number (s/n)
(3)
Part number/Product number (p/n)
(4)
Warranty period
(5)
Model description
Description
The name affixed to locate documents, drivers, and support for the computer...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
...
Item (1)
(2) (3) (4)
Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable)
Spare part number
605913-001 605914-001 605915-001 595130-001
606002-001
24 Chapter 3 Illustrated...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 35
Item (5) (6) (7)
(8)
Description
Spare part number
Webcam module
606001-001
Webcam module cable
605916-001
Wireless antenna (includes wireless antenna transceivers and cable)
606016-001
Display back cover (includes logo) for use with:
● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only)
608445-001 605909-001
●...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 39
Miscellaneous parts
Description
Spare part number
AC adapters
● 65-W AC adapter
609939-001
● 90-W AC adapter
609940-001
Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:
● Denmark
490371-081
● Europe
490371-021
● Israel
490371-BB1...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 40
... (for use in Israel with both HP G62 and Presario CQ62 computer models
56K V.92 data/fax modem (select models ...number 490371-001 490371-021 490371-031 490371-061 490371-081 490371-111 490371-AR1 490371-BB1 510110-001 537921-001 580101-002
593533-001 593553-001 593554-001 593836-001 594164-001 594165-001 594166-001
Description
Power cord for use in North America with both HP G62 and Presario CQ62...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
Spare part number 594167-001
594168-001 594169-001 594170-001 594171-001
594172-001
594173-001
595130-001 597673-001 ...use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential part number listing 31
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 50
..., located in 12 different sizes, that you may need when contacting technical support.
(1) Product name (2) Serial number (3) Product number
(4) Warranty period (5) Model description (select models)
40 Chapter 4 Removal and replacement procedures
There are as many as 75 screws, in the battery bay of each ...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 131
...buttons
power 9 TouchPad right/left 7
C cables, service considerations 36 camera module
removal 71 spare part number 71 camera, product description 3 caps lock light, identifying 8 Card Reader Power Saving 87 changing the ...107 microphone 107 modem 109 monitor 108 network 109 RJ-11 109 RJ-45 109 Universal Serial Bus
(USB) 111 connector, power 12 connectors, service
considerations 36 cord, power 16
D...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 133
...
description 4 optical drive
identifying 12 precautions 36 product description 3 removal 46 spare part numbers 22, 27, 46 specifications 97, 98
P packing guidelines 38 passwords 86, 91 performing a ...12 Security menu 86, 91 security, product description 4 selecting in Setup Utility 84 serial number 17, 40 service considerations 35 serviceability, product
description 5 setup utility
Diagnostics menu 91...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 134
... restore points 100, 104
T thermal paste,
replacement 79, 80 tools required 35 top cover
removal 56 spare part number 19, 56 TouchPad buttons 7 identifying 7 removal 62 TouchPad button board spare part number 62 TouchPad zone identifying 7 transporting guidelines 38
U Universal Serial Bus (USB) port,
pin assignments 111 USB board
removal 65 spare part...
Notebook PC User Guide - Windows 7 - Page 22
... to have been approved for use . Labels
The labels affixed to the computer provide information you contact technical support. ● Service tag-Provides the computer serial number, product number, warranty information, and
model...
Notebook PC User Guide - Windows 7 - Page 124
...password creating 94 entering 94 managing 94 Processor C6 State 101 Product Key 12
product name and number, computer 12
programs, updating 105 public WLAN connection 18
R readable media 47 recovering a program... cable slot, identifying 6 Security menu 100 security, wireless 17 selecting in Setup Utility 98 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 92...
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