Compaq Presario CQ62-a00 Support Question
Compaq Presario CQ62-a00 Support Question
Find answers below for this question about Compaq Presario CQ62-a00 - Notebook PC.Need a Compaq Presario CQ62-a00 manual? We have 4 online manuals for this item!
Question posted by DOzomb on April 14th, 2014
Hp Laptop Presario Cq62 Windows 7 Home Premium Does Not Boot Up
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Current Answers
Answer #1: Posted by freginold on May 3rd, 2014 6:30 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, typically when a laptop won't turn on, it's one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Compaq Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... with diagnostics testing Contact HP for at -a-time If possible, boot to original condition.
Resolving Start Up and No Boot Problems Checklist
Print and use recovery disk to recover the computer to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2.
HP Notebook PCs - Check AC adapter...
Resolving Start Up and No Boot Problems Checklist - Page 2
...displays a blue screen or continually restarts
Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or ...com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
troubleshooting computer problems; Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts;
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 2
...services.
Bluetooth is a trademark owned by Hewlett-Packard Company under license. Microsoft and Windows are set forth in the U.S. The only warranties for technical or editorial errors or ... Inc. SD Logo is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. ATI and ATI Mobility Radeon are trademarks of Microsoft Corporation. &#...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11
... description
Category
Description
HP G62
Product Name Processors
Chipset
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
AMD Phenom™... GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W
AMD™ RS880MD
Discrete
HP G62 UMA
Compaq Presario
CQ62
Discrete
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Compaq Presario
CQ62
UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
...9679; 320 GB, 7200 rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
Discrete
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HP G62
UMA √ √
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Compaq Presario
CQ62 Discrete
√ √
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Compaq Presario
CQ62 UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 13
... with no webcam)
High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers
56K V.92 data/fax MDC modem (...ready)
Discrete
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HP G62 UMA
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Compaq Presario
CQ62
Discrete √
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Compaq Presario
CQ62
UMA √
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 14
... Lock
Operating system Preinstalled:
Windows® 7 Professional (32 & 64 bit)
Windows 7 Home Premium (32 & 64 bit)
Windows 7 Home Basic (32 & 64 bit)
Discrete √
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HP G62
UMA √
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√
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Compaq Presario
CQ62
Discrete
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Compaq Presario
CQ62
UMA
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
Display assembly components
Item (1)
(2) (3) (4)
Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable)
Spare part number
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 35
... cable
605916-001
Wireless antenna (includes wireless antenna transceivers and cable)
606016-001
Display back cover (includes logo) for use with:
● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only)
608445-001 605909-001
● Biscotti computer models
605910-001
● Silver computer models...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 39
...
AC adapters
● 65-W AC adapter
609939-001
● 90-W AC adapter
609940-001
Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:
● Denmark
490371-081
● Europe
490371-021
● Israel
490371-BB1
● Italy
490371-061
●...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 40
... United Kingdom and Singapore with both HP G62 and Presario CQ62 computer models
Power cord for use in Italy with both HP G62 and Presario CQ62 computer models
Power cord for use in Denmark with both HP G62 and Presario CQ62 computer models
Power cord for use in Switzerland with both HP G62 and Presario CQ62 computer models
Power cord for use...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
... cover for use with silver computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential part number...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 110
...System restore points allow you add new software and data files, continue to back up (boot) the computer and restore the operating system and software programs to factory settings in case of...not have a partition. If the partition is present, an HP Recovery drive is as complete as possible after software setup. Windows 7
To protect your information, back up your information regularly to...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 111
...
purchased separately. Select Start > All Programs > Recovery Manager > Recovery Disk Creation. 2. Windows 7 101
NOTE: Use an optional external optical drive (purchased separately) to be required, ...instructions. Note the following backup and recovery solutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these discs after ...
Notebook PC User Guide - Windows 7 - Page 2
... or editorial errors or omissions contained herein. Bluetooth is subject to most models. registered trademarks of its proprietor and used by its proprietor.
Microsoft and Windows are set forth in the express warranty statements accompanying such products and services...
Notebook PC User Guide - Windows 7 - Page 8
... Player produces no sound or display 76 A device driver must be reinstalled 76 Obtaining the latest HP device drivers 77 Obtaining the latest Windows device drivers 78 Using external drives ...79 Improving hard drive performance ...80 Using Disk Defragmenter 80 Using Disk Cleanup ...80 Replacing the hard drive ...81
7 ...
Notebook PC User Guide - Windows 7 - Page 24
... light is on . Individual wireless devices can control the wireless devices in Windows Control Panel).
All of the wireless devices simultaneously.
If the wireless light ... (connected)
Wireless (disconnected)
Description
Identifies the location of individual devices. Identifies the HP Wireless Assistant software on the computer. Indicates that one or more wireless devices, and...
Notebook PC User Guide - Windows 7 - Page 25
...For more information, select Start > Help and Support. Click Close. Click Apply. 6. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to ...system controls
Some operating systems also offer a way to HP Wireless Assistant icon in Windows Mobility Center. 2. Select the check box next to manage integrated wireless devices ...
Notebook PC User Guide - Windows 7 - Page 29
... to the Internet using it as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging... through Bluetooth is a limitation of Bluetooth and the Windows operating system. When two or more computers to set... Bluetooth network. Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up a personal area network ...
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