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... 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ...27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
... 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ...27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
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... Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA...
... Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA...
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... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN ... RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198...
... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN ... RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198...
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... Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain...) XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial...255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
... Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain...) XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial...255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
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Getting Started Describes the first steps to remotely provision and upgrade the phones. Configuring Lines and Contains information for use with values and configuration information. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Configuring the SPA932 Attendant Console Describes...
Getting Started Describes the first steps to remotely provision and upgrade the phones. Configuring Lines and Contains information for use with values and configuration information. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Configuring the SPA932 Attendant Console Describes...
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...over Internet Protocol) phones that provide voice communication over an IP network. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. It includes the following sections: • Overview, page 15 • Network Configurations, page 17...• Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail....
...over Internet Protocol) phones that provide voice communication over an IP network. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. It includes the following sections: • Overview, page 15 • Network Configurations, page 17...• Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail....
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... features, see the data sheets for background picture). 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines 5 1 4 6 1 High-Resolution Graphical Display Backlit 320 x 240, 262K...the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. • SPA525G-Five-line VoIP phone with screen saver and customizable logo...
... features, see the data sheets for background picture). 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines 5 1 4 6 1 High-Resolution Graphical Display Backlit 320 x 240, 262K...the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. • SPA525G-Five-line VoIP phone with screen saver and customizable logo...
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... Wireless-G IP Phones as part of the Cisco Unified Communications 500 Series for Small Business. You can attach two attendant consoles to an IP phone, for small businesses. however, your configuration may vary depending on the type of each configured voice line via busy lamp field (BLF). Network Configurations The Cisco SPA and Wireless-G IP Phones support Session...
... Wireless-G IP Phones as part of the Cisco Unified Communications 500 Series for Small Business. You can attach two attendant consoles to an IP phone, for small businesses. however, your configuration may vary depending on the type of each configured voice line via busy lamp field (BLF). Network Configurations The Cisco SPA and Wireless-G IP Phones support Session...
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...SPA400 also provides local voice mail service. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to support legacy phone lines. For more SPA900 series IP phones. With the optional ...devices are available: • Auto attendant for multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per VoIP line • Call hunting (sequential, round robin, random) • Group paging • Call parking • Call pick up • Group call...
...SPA400 also provides local voice mail service. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to support legacy phone lines. For more SPA900 series IP phones. With the optional ...devices are available: • Auto attendant for multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per VoIP line • Call hunting (sequential, round robin, random) • Group paging • Call parking • Call pick up • Group call...
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... PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance...
... PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance...
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When viewing in different tabs. View phone, extension, and line/call information such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information ...and other information Configure system-level parameters, including network and debug parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide For field reference about each parameter available on page 31. Some tasks require you to DHCP • Configure...
When viewing in different tabs. View phone, extension, and line/call information such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information ...and other information Configure system-level parameters, including network and debug parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide For field reference about each parameter available on page 31. Some tasks require you to DHCP • Configure...
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... The Provisioning tab is viewable by Admin logins only. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, and so on country or region...8226; SIP-B • STUN SIP tab See Chapter 5, "Configuring SIP, SPCP, and NAT." See Chapter 7, "Provisioning Basics." Cisco SPA and Wireless IP Phone Administration Guide 29 Configure provisioning parameters. Getting Started Using the Web Administration User Interface 2 To perform these tasks...
... The Provisioning tab is viewable by Admin logins only. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, and so on country or region...8226; SIP-B • STUN SIP tab See Chapter 5, "Configuring SIP, SPCP, and NAT." See Chapter 7, "Provisioning Basics." Cisco SPA and Wireless IP Phone Administration Guide 29 Configure provisioning parameters. Getting Started Using the Web Administration User Interface 2 To perform these tasks...
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... (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." 2 Getting Started Using the Web Administration User Interface To perform these tasks... Customize individual extension parameters, including:... • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH ...
... (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." 2 Getting Started Using the Web Administration User Interface To perform these tasks... Customize individual extension parameters, including:... • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH ...
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... handle eight calls. So, for calls. Cisco SPA and Wireless IP Phone Administration Guide 33 3 Configuring Lines and Extensions This chapter contains the following number of lines: • SPA922: One line • WIP310: One line • SPA525G: Five lines • SPA942: Four lines • SPA962: Six lines • SPA932 attendant console: 32 lines Each line corresponds to a phone number (or...
... handle eight calls. So, for calls. Cisco SPA and Wireless IP Phone Administration Guide 33 3 Configuring Lines and Extensions This chapter contains the following number of lines: • SPA922: One line • WIP310: One line • SPA525G: Five lines • SPA942: Four lines • SPA962: Six lines • SPA932 attendant console: 32 lines Each line corresponds to a phone number (or...
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... with an SLA can be resumed by pressing the corresponding line key from another station. STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide 3 Configuring Lines and Extensions Configuring Lines Shared Line Appearances Shared Line Appearance (SLA) allows multiple phones to share an extension ...placed the call on hold " feature for the SLA, all of the call can be configured independently. NOTE The Cisco SPA525G supports the "private hold , the call appearance. Configuring a Line NOTE This section does not apply to the web administration interface...
... with an SLA can be resumed by pressing the corresponding line key from another station. STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide 3 Configuring Lines and Extensions Configuring Lines Shared Line Appearances Shared Line Appearance (SLA) allows multiple phones to share an extension ...placed the call on hold " feature for the SLA, all of the call can be configured independently. NOTE The Cisco SPA525G supports the "private hold , the call appearance. Configuring a Line NOTE This section does not apply to the web administration interface...
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...Line Appearance, page 36. Cisco SPA and Wireless IP Phone Administration Guide 35 SPA525G: 1, 2, 3, 4, 5, or disabled. This feature is private and not shared with other phone. If you select private, the call appearances with any other phones. SPA942: 1, 2, 3, 4, or disabled. - Configuring Lines and Extensions Configuring Lines 3 STEP 4 Under each line...following: • Extension-Assign an extension to the line key: - STEP 5 Click Submit All Changes. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions ...
...Line Appearance, page 36. Cisco SPA and Wireless IP Phone Administration Guide 35 SPA525G: 1, 2, 3, 4, 5, or disabled. This feature is private and not shared with other phone. If you select private, the call appearances with any other phones. SPA942: 1, 2, 3, 4, or disabled. - Configuring Lines and Extensions Configuring Lines 3 STEP 4 Under each line...following: • Extension-Assign an extension to the line key: - STEP 5 Click Submit All Changes. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions ...
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... the extension does not share calls, regardless of the phone with the second incoming call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide STEP 2 Under Share Line Appearance, in the Shared Call Appearance field, perform the following steps: STEP 1 Click the Ext tab of the... hold " feature for extension 401. Then Chris and Adam are connected. NOTE The Cisco SPA525G supports the "private hold two calls. A shared line shows two telephone icons next to the line button to flashes with the extension that it is being shared. STEP 3 In the Shared User ID ...
... the extension does not share calls, regardless of the phone with the second incoming call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide STEP 2 Under Share Line Appearance, in the Shared Call Appearance field, perform the following steps: STEP 1 Click the Ext tab of the... hold " feature for extension 401. Then Chris and Adam are connected. NOTE The Cisco SPA525G supports the "private hold two calls. A shared line shows two telephone icons next to the line button to flashes with the extension that it is being shared. STEP 3 In the Shared User ID ...
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... example): a. From the Share Call Appearance drop-down list, choose Disabled. STEP 2 Click Admin Login. STEP 5 Find the first line to show the status of a supervisor's phone (Busy Lamp Field, or BLF). STEP 3 Click advanced. STEP 4 Click the Phone tab. He would like to be used to see if... his SPA962. For example, if you have two idle lines on his supervisor Stephanie (extension 300) is on the phone, and pick up calls that are ringing on the supervisor's phone. Cisco SPA and Wireless IP Phone Administration Guide 37 From the Extension drop down list...
... example): a. From the Share Call Appearance drop-down list, choose Disabled. STEP 2 Click Admin Login. STEP 5 Find the first line to show the status of a supervisor's phone (Busy Lamp Field, or BLF). STEP 3 Click advanced. STEP 4 Click the Phone tab. He would like to be used to see if... his SPA962. For example, if you have two idle lines on his supervisor Stephanie (extension 300) is on the phone, and pick up calls that are ringing on the supervisor's phone. Cisco SPA and Wireless IP Phone Administration Guide 37 From the Extension drop down list...
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...fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY where: - sub: station name - blf: busy lamp field - ext: extension STEP 6 Click Submit All Changes. STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone Administration Guide After the phone reboots, the SPA962 (in this feature... for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing If the phone LEDs display ...
...fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY where: - sub: station name - blf: busy lamp field - ext: extension STEP 6 Click Submit All Changes. STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone Administration Guide After the phone reboots, the SPA962 (in this feature... for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing If the phone LEDs display ...
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... 3 Click advanced. fnc: function - sd: speed dial - In this example, after this example): a. STEP 2 Click Admin Login. Configuring Unused Line Keys for Call Park on the SPA525G. Cisco SPA and Wireless IP Phone Administration Guide 39 STEP 4 Click the Phone tab. From the Share Call Appearance drop-down list, choose Disabled. To...
... 3 Click advanced. fnc: function - sd: speed dial - In this example, after this example): a. STEP 2 Click Admin Login. Configuring Unused Line Keys for Call Park on the SPA525G. Cisco SPA and Wireless IP Phone Administration Guide 39 STEP 4 Click the Phone tab. From the Share Call Appearance drop-down list, choose Disabled. To...