Administration Guide
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... the Reboot History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 Shared Line Appearances 34 Configuring a Line 35 Configuring Shared Line Appearance 36...
... the Reboot History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 Shared Line Appearances 34 Configuring a Line 35 Configuring Shared Line Appearance 36...
Administration Guide
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... Speed Dial Functions to Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 38 Configuring Call Pickup and Busy Lamp Field 38 Configuring Speed Dial 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication... Line Keys to Access Services 42 Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless IP Phones 48 Configuring Phone Information and Display Settings 49 Configuring the Phone Name...
... Speed Dial Functions to Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 38 Configuring Call Pickup and Busy Lamp Field 38 Configuring Speed Dial 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication... Line Keys to Access Services 42 Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless IP Phones 48 Configuring Phone Information and Display Settings 49 Configuring the Phone Name...
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... 76 Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone 77 Configuring Audio Settings 78 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 78 Enabling Wireless (Cisco SPA525G/525G2 only) 79 Configuring Bluetooth (Cisco SPA525G/525G2 only) 79 Enabling Bluetooth (Cisco SPA525G/525G2) 80 Using a Bluetooth Headset (Cisco SPA525G/525G2) 81 Pairing Your...
... 76 Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone 77 Configuring Audio Settings 78 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 78 Enabling Wireless (Cisco SPA525G/525G2 only) 79 Configuring Bluetooth (Cisco SPA525G/525G2 only) 79 Enabling Bluetooth (Cisco SPA525G/525G2) 80 Using a Bluetooth Headset (Cisco SPA525G/525G2) 81 Pairing Your...
Administration Guide
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...Configuring Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP,... SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable Remote Site Telephony (SRST) Support RFC3311 Support Support for SIP ...
...Configuring Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP,... SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable Remote Site Telephony (SRST) Support RFC3311 Support Support for SIP ...
Administration Guide
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... Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 ...Configuring Restricted Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136...
... Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 ...Configuring Restricted Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136...
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... Information 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning ...Configuration from Phone Keypad 167 IP Phone Configuration Profiles 169 Obtaining the SPC Tool 170 General Purpose Parameters...
... Information 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning ...Configuration from Phone Keypad 167 IP Phone Configuration Profiles 169 Obtaining the SPC Tool 170 General Purpose Parameters...
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...Codes) 187 Entering Star Code Values 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters... 194 Localizing Your IP Phone 195 Managing the Time and Date 196 Configuring Daylight Saving Time 197 Daylight ...
...Codes) 187 Entering Star Code Values 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters... 194 Localizing Your IP Phone 195 Managing the Time and Date 196 Configuring Daylight Saving Time 197 Daylight ...
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... Syntax BroadSoft syntax Asterisk syntax Configuring BroadSoft Busy Lamp Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information Network Configuration (SPCP) VPN Status (SPA525G/525G2 Only) Product...
... Syntax BroadSoft syntax Asterisk syntax Configuring BroadSoft Busy Lamp Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information Network Configuration (SPCP) VPN Status (SPA525G/525G2 Only) Product...
Administration Guide
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...Configuration Internet Connection Type and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab...Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 ...
...Configuration Internet Connection Type and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab...Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 ...
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... Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 Lightweight Directory...Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310...
... Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 Lightweight Directory...Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310...
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Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Administration Guide
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...full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. 1 Getting Started This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP Phones in the following sections: • Overview of the Phones, page 12 ... Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing...
...full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. 1 Getting Started This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP Phones in the following sections: • Overview of the Phones, page 12 ... Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing...
Administration Guide
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... X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, call pick up and call monitoring. Cisco SPA500S Attendant Console The Cisco SPA500S Attendant Console is used with 4 backlight 8 12 320...
... X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, call pick up and call monitoring. Cisco SPA500S Attendant Console The Cisco SPA500S Attendant Console is used with 4 backlight 8 12 320...
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... Access Device Analog Phones or Fax Machines 276459 Internet Using the Cisco SPA IP Phones as part of the Cisco Unified Communications 500 Series for Small Business. This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP Phones support Session Initiation Protocol (SIP) or Smart Phone Control Protocol...
... Access Device Analog Phones or Fax Machines 276459 Internet Using the Cisco SPA IP Phones as part of the Cisco Unified Communications 500 Series for Small Business. This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP Phones support Session Initiation Protocol (SIP) or Smart Phone Control Protocol...
Administration Guide
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... and can provide global connectivity through a switch to take advantage of low calling rates. For more Cisco SPA IP Phones. Getting Started Network Configurations 1 Cisco SPA 9000 Voice System The Cisco SPA 9000 Voice System is designed especially for multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per...
... and can provide global connectivity through a switch to take advantage of low calling rates. For more Cisco SPA IP Phones. Getting Started Network Configurations 1 Cisco SPA 9000 Voice System The Cisco SPA 9000 Voice System is designed especially for multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per...
Administration Guide
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...to work with this document. Install and configure the call processing. Other SIP IP PBX Call Control Systems The Cisco SPA IP Phones are available in Appendix C, "Where to work with other IP PBX call control systems, such as BroadSoft and Asterisk, that you have performed...control system, such as such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Getting Started Prerequisites 1 Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is...
...to work with this document. Install and configure the call processing. Other SIP IP PBX Call Control Systems The Cisco SPA IP Phones are available in Appendix C, "Where to work with other IP PBX call control systems, such as BroadSoft and Asterisk, that you have performed...control system, such as such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Getting Started Prerequisites 1 Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is...
Administration Guide
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... computer must be upgraded to the latest firmware before using the Cisco SPA IP Phones with a Cisco SPA 9000, you are using any administration features. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 See the "Upgrading, Resyncing, and Rebooting... Firmware 1 Upgrading Firmware Phones should be on page 171. See the Cisco SPA 9000 Voice System Setup Wizard User Guide. (Note: The Setup Wizard does not support the Cisco SPA300 Series IP Phones.) • Autoprovisioning-A configuration file that includes upgrade information is downloaded...
... computer must be upgraded to the latest firmware before using the Cisco SPA IP Phones with a Cisco SPA 9000, you are using any administration features. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 See the "Upgrading, Resyncing, and Rebooting... Firmware 1 Upgrading Firmware Phones should be on page 171. See the Cisco SPA 9000 Voice System Setup Wizard User Guide. (Note: The Setup Wizard does not support the Cisco SPA300 Series IP Phones.) • Autoprovisioning-A configuration file that includes upgrade information is downloaded...
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The current firmware is recited. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 The firmware version is displayed under Software Version. Cisco SPA525G, 525G2 STEP 1 Press the Setup button. The current firmware is recited. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 3 Select Product Information. STEP...
The current firmware is recited. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 The firmware version is displayed under Software Version. Cisco SPA525G, 525G2 STEP 1 Press the Setup button. The current firmware is recited. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 3 Select Product Information. STEP...
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..., 525G2 STEP 1 Press the Setup button. The IP address of the phone you are upgrading. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 The IP address is displayed under Current IP. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 2 Scroll to Phone Info. STEP 2 Press the Select...
..., 525G2 STEP 1 Press the Setup button. The IP address of the phone you are upgrading. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 The IP address is displayed under Current IP. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 2 Scroll to Phone Info. STEP 2 Press the Select...
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...after reading the message regarding upgrading and your browser to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 4 If the firmware file you are upgrading. Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the...or to the URL http://www.cisco.com/public/sw-center/ index.shtml. Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware requires a Cisco.com user ID and password. Cisco SPA30X and Cisco SPA50XG STEP 1 Run the ...
...after reading the message regarding upgrading and your browser to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 4 If the firmware file you are upgrading. Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the...or to the URL http://www.cisco.com/public/sw-center/ index.shtml. Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware requires a Cisco.com user ID and password. Cisco SPA30X and Cisco SPA50XG STEP 1 Run the ...