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... About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the...
... About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the...
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... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call Volume... Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call Volume... Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
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... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 ...
... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 ...
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... Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your... Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 ...
... Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your... Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 ...
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Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
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... The Cisco Small Business Pro IP Phone features vary, depending on the type of the Cisco Small Business Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. Cisco Small Business Pro IP Phone SPA...
... The Cisco Small Business Pro IP Phone features vary, depending on the type of the Cisco Small Business Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. Cisco Small Business Pro IP Phone SPA...
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... Getting Started About This Document 1 Organization This table describes the contents of each chapter in to and use the Cisco SPA 500S. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 How to log in this book and an overview of this document. Chapter...4 Chapter 5 Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant Console Where to related documentation. How to use the phone's web user interface. Lists of and links to Go From Here ...
... Getting Started About This Document 1 Organization This table describes the contents of each chapter in to and use the Cisco SPA 500S. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 How to log in this book and an overview of this document. Chapter...4 Chapter 5 Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant Console Where to related documentation. How to use the phone's web user interface. Lists of and links to Go From Here ...
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...to be linked to a switch that provide voice communication over a speaker. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. IP phones also have additional Ethernet ports that allow them to the computer network. You can be made or received ...handset, headset or over an IP network. Calls can power the phones by using an optional PA100 power adapter. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The phones provide traditional features, such as call forwarding, redialing, speed dialing, ...
...to be linked to a switch that provide voice communication over a speaker. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. IP phones also have additional Ethernet ports that allow them to the computer network. You can be made or received ...handset, headset or over an IP network. Calls can power the phones by using an optional PA100 power adapter. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The phones provide traditional features, such as call forwarding, redialing, speed dialing, ...
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... Waiting Indicator Description Pick up to place or answer a call . See the "Overview of your phone. Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Displays solid red when you have a new voice mail message. Flashes red...
... Waiting Indicator Description Pick up to place or answer a call . See the "Overview of your phone. Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Displays solid red when you have a new voice mail message. Flashes red...
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...right, up, or down through items shown on the LCD screen. (Not available on the Cisco SPA 501G.) Press to access voice mail (must be set up by your phone system administrator). Press to start a conference call pickup, or monitoring an extension. These keys ... Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 502G.) When lit...
...right, up, or down through items shown on the LCD screen. (Not available on the Cisco SPA 501G.) Press to access voice mail (must be set up by your phone system administrator). Press to start a conference call pickup, or monitoring an extension. These keys ... Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 502G.) When lit...
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... that access a specialized program that are not available on the Cisco SPA 501G.) Press the Right Arrow or Left Arrow keys on your phone administrator may not have all of this document.) Press to increase the volume and - Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 See the User Guide... documents on , the button glows green. When the headset is on Cisco.com for more information. (See the list of links at the end of...
... that access a specialized program that are not available on the Cisco SPA 501G.) Press the Right Arrow or Left Arrow keys on your phone administrator may not have all of this document.) Press to increase the volume and - Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 See the User Guide... documents on , the button glows green. When the headset is on Cisco.com for more information. (See the list of links at the end of...
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... call on hold at a designated "park" number. Puts a call . Deletes an entire item (for example, a number from ringing your phone to phone directories. Provides access to a specified number. Shows the Missed Calls list. Activates screen saver mode. Add an entry. Clears call .) Cancels ...forwarding. The call . Initiates a conference call is parked on the phone together. Deletes the last number or letter. Do Not Disturb; Dials the Last Call Received. Dials a number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Conferences active lines on the line...
... call on hold at a designated "park" number. Puts a call . Deletes an entire item (for example, a number from ringing your phone to phone directories. Provides access to a specified number. Shows the Missed Calls list. Activates screen saver mode. Add an entry. Clears call .) Cancels ...forwarding. The call . Initiates a conference call is parked on the phone together. Deletes the last number or letter. Do Not Disturb; Dials the Last Call Received. Dials a number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Conferences active lines on the line...
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... screen. Using Keypad Shortcuts When using the phone menus, you to enter a star code. Puts a call . Allows you can use the keypad to enter the number shown next to the menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to obtain your... changes. Displays a list of recently dialed numbers. Resumes a parked call on the phone to enable or disable an option. Transfers an active line on hold . Resumes a call ...
... screen. Using Keypad Shortcuts When using the phone menus, you to enter a star code. Puts a call . Allows you can use the keypad to enter the number shown next to the menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to obtain your... changes. Displays a list of recently dialed numbers. Resumes a parked call on the phone to enable or disable an option. Transfers an active line on hold . Resumes a call ...
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Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
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... onto the hardware unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Caring for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should... clean the equipment, use a slightly moistened paper or cloth towel. Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with the attachment arm ...
... onto the hardware unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Caring for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should... clean the equipment, use a slightly moistened paper or cloth towel. Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with the attachment arm ...
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...to install your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 • Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X ...User Guide (SIP) 11 It contains the following sections: • Before You Begin, page 12 • Phone Connections, page 12 • Connecting ...
...to install your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 • Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X ...User Guide (SIP) 11 It contains the following sections: • Before You Begin, page 12 • Phone Connections, page 12 • Connecting ...
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... shows where you have all the phone parts and documentation available. NOTE The RJ-11 port marked "AUX" is reserved for the phone, read the safety notices, and make sure you need to connect parts of the phone. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)... 12 It is ready for connection with the Cisco SPA 500S Attendant Console that the network...
... shows where you have all the phone parts and documentation available. NOTE The RJ-11 port marked "AUX" is reserved for the phone, read the safety notices, and make sure you need to connect parts of the phone. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)... 12 It is ready for connection with the Cisco SPA 500S Attendant Console that the network...
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...Do not insert a telephone line cord into the port at the bottom of the phone cord into the auxiliary port. Installing the Stand (Optional) NOTE Do not attach the desk stand if you are attaching a Cisco SPA 500S attendant console, attach the console before attaching the desk stand. STEP ... handset port on the stand. STEP 3 (Optional) Route the phone cord through the cable slot. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn the phone body over to the wall. STEP 2 Insert the long end ...
...Do not insert a telephone line cord into the port at the bottom of the phone cord into the auxiliary port. Installing the Stand (Optional) NOTE Do not attach the desk stand if you are attaching a Cisco SPA 500S attendant console, attach the console before attaching the desk stand. STEP ... handset port on the stand. STEP 3 (Optional) Route the phone cord through the cable slot. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn the phone body over to the wall. STEP 2 Insert the long end ...
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Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
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STEP 3 Push the MB onto the phone's base. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Installing Your Phone Mounting the Phone to lock it in the phone's base. Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place.
STEP 3 Push the MB onto the phone's base. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Installing Your Phone Mounting the Phone to lock it in the phone's base. Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place.