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... Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
... Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
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... Business Analog Telephone Adapters This guide describes the administration and use of Cisco Small Business analog telephone adapters (ATAs). An ATA device provides user access to a wide area IP network, such as the SPA9000 Voice System or legacy ... solution. The ATA device connects to Internet phone services through a broadband (DSL or cable) modem or router. Figure 1 ATA Deployment without Onsite Call Control Telephone/fax V Ethernet Broadband Linksys ATA Broadband CPE (DSL, cable, fixed wireless) Layer 3 IP infrastructure Voice gateway V PSTN SIP proxy 187254...
... Business Analog Telephone Adapters This guide describes the administration and use of Cisco Small Business analog telephone adapters (ATAs). An ATA device provides user access to a wide area IP network, such as the SPA9000 Voice System or legacy ... solution. The ATA device connects to Internet phone services through a broadband (DSL or cable) modem or router. Figure 1 ATA Deployment without Onsite Call Control Telephone/fax V Ethernet Broadband Linksys ATA Broadband CPE (DSL, cable, fixed wireless) Layer 3 IP infrastructure Voice gateway V PSTN SIP proxy 187254...
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... delivered over broadband or high-speed Internet connections. SIP allows interoperation with Onsite Call Control Optional On-Site Call Control (SPA9000 or Legacy PBX) Telephone/ fax V Linksys ATA Ethernet Broadband Broadband CPE (DSL, cable, fixed wireless) Layer 3 IP infrastructure Voice gateway V PSTN SIP proxy This chapter introduces the functionality of ATA...: • "Comparison of ATA Devices," on page 17 • "ATA Connectivity Requirements," on page 20 • "ATA Software Features," on /off hook or hook flash). Cisco Small Business ATA Administration Guide 17
... delivered over broadband or high-speed Internet connections. SIP allows interoperation with Onsite Call Control Optional On-Site Call Control (SPA9000 or Legacy PBX) Telephone/ fax V Linksys ATA Ethernet Broadband Broadband CPE (DSL, cable, fixed wireless) Layer 3 IP infrastructure Voice gateway V PSTN SIP proxy This chapter introduces the functionality of ATA...: • "Comparison of ATA Devices," on page 17 • "ATA Connectivity Requirements," on page 20 • "ATA Software Features," on /off hook or hook flash). Cisco Small Business ATA Administration Guide 17
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Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices Figure 3 How ATAs Provide Voice Connectivity Ethernet/Wireless LAN 1 Fax (up to 4 SPA8000) W WRTP54G and SPA2102 PSTN Broadband router DSL/cable modem WSPA3102 Internet Analog phone (up to 8 with SPA8000) SPA8000, PAP2T SPA3102 Ethernet/Wired LAN Broadband router Ethernet/Wireless LAN ...
Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices Figure 3 How ATAs Provide Voice Connectivity Ethernet/Wireless LAN 1 Fax (up to 4 SPA8000) W WRTP54G and SPA2102 PSTN Broadband router DSL/cable modem WSPA3102 Internet Analog phone (up to 8 with SPA8000) SPA8000, PAP2T SPA3102 Ethernet/Wired LAN Broadband router Ethernet/Wireless LAN ...
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... ATA Administration Guide 24 Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 SPA8000 Connectivity As shown in the following illustration, the SPA8000 consists of 255.255.255.0. Up to four fax machines can be connected to 192.168.1.0. In the illustration, one fax machine is connected to each of the four...
... ATA Administration Guide 24 Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 SPA8000 Connectivity As shown in the following illustration, the SPA8000 consists of 255.255.255.0. Up to four fax machines can be connected to 192.168.1.0. In the illustration, one fax machine is connected to each of the four...
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...message. SIP Proxy Redundancy is important that a backup server be available so that service disruption should be nearly eliminated. See "Using a FAX Machine," on page 88. A relatively simple way to support proxy redundancy is back on . The ATA device can be instructed to...hosts in the Administration Web Server. Feature Streaming Audio Server T.38 Fax Relay Silence Suppression Description See "Configuring a Streaming Audio Server," on page 55. See "ATA Routing Field Reference," on page 60. Cisco Small Business ATA Administration Guide 28 If an entry exists, the...
...message. SIP Proxy Redundancy is important that a backup server be available so that service disruption should be nearly eliminated. See "Using a FAX Machine," on page 88. A relatively simple way to support proxy redundancy is back on . The ATA device can be instructed to...hosts in the Administration Web Server. Feature Streaming Audio Server T.38 Fax Relay Silence Suppression Description See "Configuring a Streaming Audio Server," on page 55. See "ATA Routing Field Reference," on page 60. Cisco Small Business ATA Administration Guide 28 If an entry exists, the...
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...Adaptive Jitter Buffer is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on changing network conditions. Cisco Small Business ATA Administration Guide 29 The jitter level determines how aggressively the ATA device tries to shrink the jitter buffer over time...is set in the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets to support international CID ...
...Adaptive Jitter Buffer is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on changing network conditions. Cisco Small Business ATA Administration Guide 29 The jitter level determines how aggressively the ATA device tries to shrink the jitter buffer over time...is set in the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets to support international CID ...
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PAP2T / SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default, set your first, second, and third preferred codec. See "ATA Routing Field Reference," on page 75 Supported Codecs The following list shows the current supported codecs for voice services. • "Supported Codecs," on page 54 • "Using a FAX Machine," on page 55 •... configure your ATA device to change the G711u codec which is configured by default) • G.711a • G.726-16 • G.726-24 • G.726-32 Cisco Small Business ATA Administration Guide 54 Audio Configuration.
PAP2T / SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default, set your first, second, and third preferred codec. See "ATA Routing Field Reference," on page 75 Supported Codecs The following list shows the current supported codecs for voice services. • "Supported Codecs," on page 54 • "Using a FAX Machine," on page 55 •... configure your ATA device to change the G711u codec which is configured by default) • G.711a • G.726-16 • G.726-24 • G.726-32 Cisco Small Business ATA Administration Guide 54 Audio Configuration.
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... of four connections. The SPA2102 and SPA3102 support a single connection, while the SPA8000 and SPA8800 support one connection for each pair of FXS ports (1/2, 3/4, 5/6, and 7/8) for fax transmission over an IP network. STEP 3 To optimize G.711 fallback fax completion rates, set the following...no • 3 Way Calling: no Cisco Small Business ATA Administration Guide 55 STEP 1 Upgrade the ATA firmware to the latest version STEP 2 Ensure that you have approximately 100Kbps. • For T.38, allocate at least 50 kbps. Configuring Voice Services Using a FAX Machine 4 • G.726-40 ...
... of four connections. The SPA2102 and SPA3102 support a single connection, while the SPA8000 and SPA8800 support one connection for each pair of FXS ports (1/2, 3/4, 5/6, and 7/8) for fax transmission over an IP network. STEP 3 To optimize G.711 fallback fax completion rates, set the following...no • 3 Way Calling: no Cisco Small Business ATA Administration Guide 55 STEP 1 Upgrade the ATA firmware to the latest version STEP 2 Ensure that you have approximately 100Kbps. • For T.38, allocate at least 50 kbps. Configuring Voice Services Using a FAX Machine 4 • G.726-40 ...
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... revert to G.711 fallback. STEP 2 Send a test fax in a controlled environment between 7200 and 14400. For example: fax protocol T38 fax rate voice fax-relay ecm disable fax nsf 000000 no • Preferred Codec: G.711 • Use pref. Cisco Small Business ATA Administration Guide 56 STEP 6 If you...payload-type 110 codec g711ulaw fax rate disable fax protocol pass-through g711ulaw STEP 5 Enable T.38 fax on the Line tab for the FXS port to which the FAX machine is correctly configured for PSTN termination, disable T.38 (fax relay) and enable fax using a Cisco media gateway for T.38...
... revert to G.711 fallback. STEP 2 Send a test fax in a controlled environment between 7200 and 14400. For example: fax protocol T38 fax rate voice fax-relay ecm disable fax nsf 000000 no • Preferred Codec: G.711 • Use pref. Cisco Small Business ATA Administration Guide 56 STEP 6 If you...payload-type 110 codec g711ulaw fax rate disable fax protocol pass-through g711ulaw STEP 5 Enable T.38 fax on the Line tab for the FXS port to which the FAX machine is correctly configured for PSTN termination, disable T.38 (fax relay) and enable fax using a Cisco media gateway for T.38...
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...• Loss • Delay STEP 5 If faxes fail consistently, capture a copy of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. STEP 6 Enable and capture the ...debug log. For instructions, refer to Technical Support. NOTE You may also capture data using a sniffer trace. Cisco Small Business ATA Administration Guide 57 You can send this configuration file to Appendix C, "Troubleshooting.". STEP 8 Contact technical support: ...
...• Loss • Delay STEP 5 If faxes fail consistently, capture a copy of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. STEP 6 Enable and capture the ...debug log. For instructions, refer to Technical Support. NOTE You may also capture data using a sniffer trace. Cisco Small Business ATA Administration Guide 57 You can send this configuration file to Appendix C, "Troubleshooting.". STEP 8 Contact technical support: ...
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...to seamlessly migrate from PSTN service to VoIP service over a broadband link. The SPA8000 offers up to eight telephone lines to the PBX. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers four trunk groups, numbered T1, T2, T3, and T4.... Cisco Small Business ATA Administration Guide 76 Configuring Voice Services SIP Trunking and Hunt Groups on each trunk group with the capability to...
...to seamlessly migrate from PSTN service to VoIP service over a broadband link. The SPA8000 offers up to eight telephone lines to the PBX. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers four trunk groups, numbered T1, T2, T3, and T4.... Cisco Small Business ATA Administration Guide 76 Configuring Voice Services SIP Trunking and Hunt Groups on each trunk group with the capability to...
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... for example) and an FXS port. In the list, find the phone that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- The Telephone Configuration page appears in the IP Address column. e. In the Subscriber Infomation... Submit All Changes. Click Submit All Changes. Click Voice tab > FXS N, where N represents the number of phones. Scroll down list. b. b. Cisco Small Business ATA Administration Guide 90 to the Call Feature Settings section. STEP 1 Connect an RJ-11 adapter between the music source (a CD player or...
... for example) and an FXS port. In the list, find the phone that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- The Telephone Configuration page appears in the IP Address column. e. In the Subscriber Infomation... Submit All Changes. Click Submit All Changes. Click Voice tab > FXS N, where N represents the number of phones. Scroll down list. b. b. Cisco Small Business ATA Administration Guide 90 to the Call Feature Settings section. STEP 1 Connect an RJ-11 adapter between the music source (a CD player or...
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...; "Call Scenarios" section on a PBX for call control. - FXS Port: The SPA3102 has 1 FXS port that you can connect to work independently as a VoIP gateway. Cisco Small Business ATA Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN...
...; "Call Scenarios" section on a PBX for call control. - FXS Port: The SPA3102 has 1 FXS port that you can connect to work independently as a VoIP gateway. Cisco Small Business ATA Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN...
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...computed based on the ATA device. The parameter must match one of eight VoIP user accounts that you can enable HTTP Digest Authentication. Cisco Small Business ATA Administration Guide 93 Configuring the PSTN (FXO) Gateway on the ATA device. Configure the FXO settings by using Message...Digest 5 (MD5). Configure the FXO settings by using the SPA8800 Phone 1-4 pages. - When you can connect to standard analog telephones or fax machines. FXO Port: The SPA8800 has 4 FXO port sthat you can connect to be configured on the corresponding password using the SPA8800 Line ...
...computed based on the ATA device. The parameter must match one of eight VoIP user accounts that you can enable HTTP Digest Authentication. Cisco Small Business ATA Administration Guide 93 Configuring the PSTN (FXO) Gateway on the ATA device. Configure the FXO settings by using Message...Digest 5 (MD5). Configure the FXO settings by using the SPA8800 Phone 1-4 pages. - When you can connect to standard analog telephones or fax machines. FXO Port: The SPA8800 has 4 FXO port sthat you can connect to be configured on the corresponding password using the SPA8800 Line ...
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... Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118 ATA Voice Field Reference Info page B Message Waiting Indicates whether you have new voice mail waiting. Setting this ... Pin • Invalid PSTN PIN • PSTN Caller Accepted Call 1 and 2 Tone Call 1 and 2 Encoder Call 1 and 2 Decoder Call 1 and 2 FAX Call 1 and 2 Type • Connected to Yes when a message is stored in progress. Last Called Number The last number called from the FXO Line. The...
... Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118 ATA Voice Field Reference Info page B Message Waiting Indicates whether you have new voice mail waiting. Setting this ... Pin • Invalid PSTN PIN • PSTN Caller Accepted Call 1 and 2 Tone Call 1 and 2 Encoder Call 1 and 2 Decoder Call 1 and 2 FAX Call 1 and 2 Type • Connected to Yes when a message is stored in progress. Last Called Number The last number called from the FXO Line. The...
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... VoIP Call Bytes Recv Number of packets received. VoIP Call Packets Sent VoIP Call Packets Recv Number of the fax pass-through mode. PSTN Peer Number Phone number of the party at the PSTN call leg. PSTN Peer Name...of the call on hold. PSTN Tone Indicate what tone is being played to the PSTN call leg. VoIP Call FAX Status of packets sent. VoIP Call Remote Indicates whether the far end has placed the call . VoIP Call Bytes...• Connected to PSTN Indicates what tone is being played to the VoIP call leg. Cisco Small Business ATA Administration Guide 122
... VoIP Call Bytes Recv Number of packets received. VoIP Call Packets Sent VoIP Call Packets Recv Number of the fax pass-through mode. PSTN Peer Number Phone number of the party at the PSTN call leg. PSTN Peer Name...of the call on hold. PSTN Tone Indicate what tone is being played to the PSTN call leg. VoIP Call FAX Status of packets sent. VoIP Call Remote Indicates whether the far end has placed the call . VoIP Call Bytes...• Connected to PSTN Indicates what tone is being played to the VoIP call leg. Cisco Small Business ATA Administration Guide 122
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... redundant if all outbound calls are not secure by default.) The default is not found in the PAP2T. Modem Line Toggle Toggles the line to a fax machine. FAX Line Toggle Code Toggles the line to a modem. Makes the next outbound call transfer. Enter the code for a conference call secure. (It is redundant... triggered only by default.) Secure One Call Deact Code The default is specified, the user must enter it before dialing the third party for a call . Cisco Small Business ATA Administration Guide 151 Makes the next outbound call .
... redundant if all outbound calls are not secure by default.) The default is not found in the PAP2T. Modem Line Toggle Toggles the line to a fax machine. FAX Line Toggle Code Toggles the line to a modem. Makes the next outbound call transfer. Enter the code for a conference call secure. (It is redundant... triggered only by default.) Secure One Call Deact Code The default is specified, the user must enter it before dialing the third party for a call . Cisco Small Business ATA Administration Guide 151 Makes the next outbound call .
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... Canc Adapt Enable To enable the echo canceller to adapt, select yes. Otherwise, select no . FAX CED Detect Enable To enable detection of the G.726 codec at 16 kbps, select yes. The default is yes. Cisco Small Business ATA Administration Guide 176 The default is yes. Otherwise, select no . Otherwise, select no...
... Canc Adapt Enable To enable the echo canceller to adapt, select yes. Otherwise, select no . FAX CED Detect Enable To enable detection of the G.726 codec at 16 kbps, select yes. The default is yes. Cisco Small Business ATA Administration Guide 176 The default is yes. Otherwise, select no . Otherwise, select no...
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... mode for AVT: 40 ms • strict mode for SIP info: 90 ms • normal mode for interactive voice response systems (IVR). Default: 90 ms Cisco Small Business ATA Administration Guide 177 This field is available for the PAP2T. The default is Auto. i.e. either AVT or SIP-INFO. A larger value will... DTMF Tx Strict Hold Off Time: To force the ATA to use the DTMF process AVT feature, select yes. The default is yes. Select the fax passthrough method: None, NSE, or ReINVITE. Auto uses InBand or AVT based on the outcome of DTMF detection, which the following are true: • A ...
... mode for AVT: 40 ms • strict mode for SIP info: 90 ms • normal mode for interactive voice response systems (IVR). Default: 90 ms Cisco Small Business ATA Administration Guide 177 This field is available for the PAP2T. The default is Auto. i.e. either AVT or SIP-INFO. A larger value will... DTMF Tx Strict Hold Off Time: To force the ATA to use the DTMF process AVT feature, select yes. The default is yes. Select the fax passthrough method: None, NSE, or ReINVITE. Auto uses InBand or AVT based on the outcome of DTMF detection, which the following are true: • A ...