Administration Guide
Page 4
Contents Provisioning Capabilities 45 Configuration Profile 46 Chapter 3: Configuring Your System for ITSP Interoperability 47 Network Address Translation (NAT) and Voice over IP (VoIP) 47 NAT Mapping with Session Border Controller 48 NAT Mapping with SIP-ALG Router 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT ... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
Contents Provisioning Capabilities 45 Configuration Profile 46 Chapter 3: Configuring Your System for ITSP Interoperability 47 Network Address Translation (NAT) and Voice over IP (VoIP) 47 NAT Mapping with Session Border Controller 48 NAT Mapping with SIP-ALG Router 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT ... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
Administration Guide
Page 5
... Using the IVR with an SAS Line 91 Chapter 6: Configuring the PSTN (FXO) Gateway on the SPA3102 92 Connecting to PSTN and VoIP Services 92 How VoIP-To-PSTN Calls Work 93 One-Stage Dialing (SPA3102 and SPA8800) 93 Two-Stage Dialing (SPA3102) 94 How PSTN-To...(SPA3102) 97 Configuring VoIP Failover to PSTN 98 Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)98 Other Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration...
... Using the IVR with an SAS Line 91 Chapter 6: Configuring the PSTN (FXO) Gateway on the SPA3102 92 Connecting to PSTN and VoIP Services 92 How VoIP-To-PSTN Calls Work 93 One-Stage Dialing (SPA3102 and SPA8800) 93 Two-Stage Dialing (SPA3102) 94 How PSTN-To...(SPA3102) 97 Configuring VoIP Failover to PSTN 98 Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)98 Other Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration...
Administration Guide
Page 6
... with and Without Ring-Thru VoIP to PSTN Call With and Without Authentication Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) Appendix A: ATA Routing Field Reference Router Status page Product Information ... section Miscellaneous Settings section System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section Cisco Small Business ATA Administration Guide 101 101 103 105 105 106 106 107 107 108 108 109 110 110 110 111 111 111 112 112...
... with and Without Ring-Thru VoIP to PSTN Call With and Without Authentication Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) Appendix A: ATA Routing Field Reference Router Status page Product Information ... section Miscellaneous Settings section System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section Cisco Small Business ATA Administration Guide 101 101 103 105 105 106 106 107 107 108 108 109 110 110 110 111 111 111 112 112...
Administration Guide
Page 8
... Subscriber Information section Supplementary Service Subscription section Audio Configuration section Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
... Subscriber Information section Supplementary Service Subscription section Audio Configuration section Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
Administration Guide
Page 9
...Supplementary Service Settings section Distinctive Ring Settings section Ring Settings section PSTN User page (SPA3102) PSTN-To-VoIP Selective Call Forward Settings section PSTN-To-VoIP Speed Dial Settings section PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line ...1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business...
...Supplementary Service Settings section Distinctive Ring Settings section Ring Settings section PSTN User page (SPA3102) PSTN-To-VoIP Selective Call Forward Settings section PSTN-To-VoIP Speed Dial Settings section PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line ...1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business...
Administration Guide
Page 17
194487 Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices 1 Figure 2 ATA Deployment with all ITSPs that enables carrier-class residential and business IP Telephony services delivered over IP (VoIP) gateway that support SIP. The ATA devices use the Session Initiation Protocol (SIP... or media gateway controller. An ATA device maintains the state of the ATA devices and describes the features that are available. Cisco Small Business ATA Administration Guide 17 Refer to user input events (such as on page 26 Comparison of ATA Devices Each ATA...
194487 Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices 1 Figure 2 ATA Deployment with all ITSPs that enables carrier-class residential and business IP Telephony services delivered over IP (VoIP) gateway that support SIP. The ATA devices use the Session Initiation Protocol (SIP... or media gateway controller. An ATA device maintains the state of the ATA devices and describes the features that are available. Cisco Small Business ATA Administration Guide 17 Refer to user input events (such as on page 26 Comparison of ATA Devices Each ATA...
Administration Guide
Page 18
... allows the deployment of ATA Devices 1 ATA Models Product Name PAP2T SPA2102 SPA3102 FXS (Analog Phone) 2 2 1 FXO PSTN - - 1 SPA8000 8 - Voice adapter with router. NOTE The information contained in a VoIP network. Voice adapter with router and PSTN connectivity. Also has a ...figure illustrates how the different ATA devices provide voice connectivity in this guide is not a warranty from Cisco. Customers planning to use ATA devices in service. Introducing Cisco Small Business Analog Telephone Adapters Comparison of a large network with two FXS ports. SPA8800 4 4 WRTP54G...
... allows the deployment of ATA Devices 1 ATA Models Product Name PAP2T SPA2102 SPA3102 FXS (Analog Phone) 2 2 1 FXO PSTN - - 1 SPA8000 8 - Voice adapter with router. NOTE The information contained in a VoIP network. Voice adapter with router and PSTN connectivity. Also has a ...figure illustrates how the different ATA devices provide voice connectivity in this guide is not a warranty from Cisco. Customers planning to use ATA devices in service. Introducing Cisco Small Business Analog Telephone Adapters Comparison of a large network with two FXS ports. SPA8800 4 4 WRTP54G...
Administration Guide
Page 42
Basic Administration and Configuration Using the Administration Web Server 2 Registering to the Service Provider To use VoIP phone service, you want to configure. Scroll down to the administration web server, and choose Admin access with Advanced settings. ... After making any necessary changes, click the Submit All Changes button. Also verify that you must be configured for the registration to the Service Provider. Cisco Small Business ATA Administration Guide 42 STEP 1 Start Internet Explorer, connect to the Line 1 Status section of the page. STEP 2 Click Voice tab ...
Basic Administration and Configuration Using the Administration Web Server 2 Registering to the Service Provider To use VoIP phone service, you want to configure. Scroll down to the administration web server, and choose Admin access with Advanced settings. ... After making any necessary changes, click the Submit All Changes button. Also verify that you must be configured for the registration to the Service Provider. Cisco Small Business ATA Administration Guide 42 STEP 1 Start Internet Explorer, connect to the Line 1 Status section of the page. STEP 2 Click Voice tab ...
Administration Guide
Page 43
... web server supports upgrading, rebooting, and resyncing functions through special URLs. See the "Network Address Translation (NAT) and Voice over IP (VoIP)," on the requirements of the Upgrade Enable parameter in the Provisioning page is needed for these settings to resolve issues that arise when using ...music source for music on page 71 for further information. • Dial Plan-You can configure a dial plan for the upgrade operation. Cisco Small Business ATA Administration Guide 43 Upgrade URL The Upgrade URL lets you cannot upgrade the ATA device even if the web page indicates ...
... web server supports upgrading, rebooting, and resyncing functions through special URLs. See the "Network Address Translation (NAT) and Voice over IP (VoIP)," on the requirements of the Upgrade Enable parameter in the Provisioning page is needed for these settings to resolve issues that arise when using ...music source for music on page 71 for further information. • Dial Plan-You can configure a dial plan for the upgrade operation. Cisco Small Business ATA Administration Guide 43 Upgrade URL The Upgrade URL lets you cannot upgrade the ATA device even if the web page indicates ...
Administration Guide
Page 47
... IP addresses. Some ITSPs provide NAT traversal, but some form of NAT traversal is required. To enable VoIP to co-exist with STUN," on page 50 Cisco Small Business ATA Administration Guide 47 3 Configuring Your System for ITSP Interoperability This chapter provides configuration details to... provide NAT traversal, you to ensure that your infrastructure properly supports voice services. • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 47 • "Firewalls and SIP," on page 53 • "Configuring SIP Timer Values," on page 53 Network Address Translation (...
... IP addresses. Some ITSPs provide NAT traversal, but some form of NAT traversal is required. To enable VoIP to co-exist with STUN," on page 50 Cisco Small Business ATA Administration Guide 47 3 Configuring Your System for ITSP Interoperability This chapter provides configuration details to... provide NAT traversal, you to ensure that your infrastructure properly supports voice services. • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 47 • "Firewalls and SIP," on page 53 • "Configuring SIP Timer Values," on page 53 Network Address Translation (...
Administration Guide
Page 48
.... STEP 2 Click Voice tab > SIP. By using a router that is recommended for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 NAT Mapping with Advanced settings. Cisco Small Business ATA Administration Guide 48 NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. The...
.... STEP 2 Click Voice tab > SIP. By using a router that is recommended for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 NAT Mapping with Advanced settings. Cisco Small Business ATA Administration Guide 48 NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. The...
Administration Guide
Page 49
... > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. Cisco Small Business ATA Administration Guide 49 Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose YES. •...
... > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. Cisco Small Business ATA Administration Guide 49 Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose YES. •...
Administration Guide
Page 50
Requirements: • STUN is a viable option only if your STUN server. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 50 NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller ... • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Configuring NAT Mapping with Advanced settings. Configuring Your System for your router uses asymmetric NAT. See "Determining the Router's NAT Mechanism," on page 52....
Requirements: • STUN is a viable option only if your STUN server. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 50 NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller ... • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Configuring NAT Mapping with Advanced settings. Configuring Your System for your router uses asymmetric NAT. See "Determining the Router's NAT Mechanism," on page 52....
Administration Guide
Page 51
Cisco Small Business ATA Administration Guide 51 Voice tab > Line N > NAT Settings NOTE Your ITSP may require the SPA device to send NAT keep alive messages ... traffic. STEP 5 Scroll down to keep the NAT ports open permanently. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Voice tab > SIP > NAT Support Parameters 3 STEP 4 Click Voice tab > Line N, where N is the number of the line interface. Check with your router to determine...
Cisco Small Business ATA Administration Guide 51 Voice tab > Line N > NAT Settings NOTE Your ITSP may require the SPA device to send NAT keep alive messages ... traffic. STEP 5 Scroll down to keep the NAT ports open permanently. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Voice tab > SIP > NAT Support Parameters 3 STEP 4 Click Voice tab > Line N, where N is the number of the line interface. Check with your router to determine...
Administration Guide
Page 52
... port number must be reachable from the SIP Debug Option field. c. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Determining the Router's NAT Mechanism STUN does not work on routers with Advanced settings. STEP 1 Make sure you do not have firewall running on the... the following tasks: a. This method is using, complete the following tasks: a. In the SIP Settings section, choose full from the SPA9000. Scroll down list, choose 3. Cisco Small Business ATA Administration Guide 52
... port number must be reachable from the SIP Debug Option field. c. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Determining the Router's NAT Mechanism STUN does not work on routers with Advanced settings. STEP 1 Make sure you do not have firewall running on the... the following tasks: a. This method is using, complete the following tasks: a. In the SIP Settings section, choose full from the SPA9000. Scroll down list, choose 3. Cisco Small Business ATA Administration Guide 52
Administration Guide
Page 57
... by selecting Save As > Web page, complete from the administration web server page. For instructions, refer to Technical Support. Cisco Small Business ATA Administration Guide 57 Configuring Voice Services Using a FAX Machine 4 STEP 4 Monitor the network and record the following...; Delay STEP 5 If faxes fail consistently, capture a copy of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. You can send this configuration file to Appendix C, "...
... by selecting Save As > Web page, complete from the administration web server page. For instructions, refer to Technical Support. Cisco Small Business ATA Administration Guide 57 Configuring Voice Services Using a FAX Machine 4 STEP 4 Monitor the network and record the following...; Delay STEP 5 If faxes fail consistently, capture a copy of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. You can send this configuration file to Appendix C, "...
Administration Guide
Page 75
... of inbound call automatically rings the grouped lines simultaneously or in a specified order. This feature helps you to connect a traditional PBX to VoIP services. In addition, teams can be identified by the trunk number and a common caller ID. Configuring Voice Services SIP Trunking and Hunt ...a trunk number on the SPA8000, such that all calls on a trunk line can project a common identity when placing outbound calls on page 83 Cisco Small Business ATA Administration Guide 75 You can configure up to four trunk groups for a Trunk Group," on page 81 • "Configuring a ...
... of inbound call automatically rings the grouped lines simultaneously or in a specified order. This feature helps you to connect a traditional PBX to VoIP services. In addition, teams can be identified by the trunk number and a common caller ID. Configuring Voice Services SIP Trunking and Hunt ...a trunk number on the SPA8000, such that all calls on a trunk line can project a common identity when placing outbound calls on page 83 Cisco Small Business ATA Administration Guide 75 You can configure up to four trunk groups for a Trunk Group," on page 81 • "Configuring a ...
Administration Guide
Page 76
.... • Outbound calling: When a PBX phone makes a call into the small business, with a distinct phone number. The SPA8000 offers up to eight telephone lines to VoIP service over a broadband link. Each of the trunk group. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers...
.... • Outbound calling: When a PBX phone makes a call into the small business, with a distinct phone number. The SPA8000 offers up to eight telephone lines to VoIP service over a broadband link. Each of the trunk group. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers...
Administration Guide
Page 92
...; "Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)" section on page 98 • "Other Options" section on page 99 • "Call Scenarios" section on a PBX for call control. - Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA ...Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN-To...
...; "Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)" section on page 98 • "Other Options" section on page 99 • "Call Scenarios" section on a PBX for call control. - Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA ...Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN-To...
Administration Guide
Page 93
...is provided by a standard PBX, an Asteriskbased IP PBX, the SPA9000 Voice System, or an Internet-based call to the VoIP or the PSTN, based on the PSTN. Cisco Small Business ATA Administration Guide 93 One-Stage Dialing (SPA3102 and SPA8800) One-stage dialing allows a call control system. -...the PSTN Line by using Message Digest 5 (MD5). In this case, the SPA3102 challenges the INVITE with your PBX as a PSTN gateway and a VoIP gateway. FXO Port: The SPA3102 has 1 FXO port that can connect to work with a 401 response if it does not have a valid Authorization header...
...is provided by a standard PBX, an Asteriskbased IP PBX, the SPA9000 Voice System, or an Internet-based call to the VoIP or the PSTN, based on the PSTN. Cisco Small Business ATA Administration Guide 93 One-Stage Dialing (SPA3102 and SPA8800) One-stage dialing allows a call control system. -...the PSTN Line by using Message Digest 5 (MD5). In this case, the SPA3102 challenges the INVITE with your PBX as a PSTN gateway and a VoIP gateway. FXO Port: The SPA3102 has 1 FXO port that can connect to work with a 401 response if it does not have a valid Authorization header...