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... and SIP Environment 2-12 Determining the MAC Address for a Cisco Unified IP Phone 2-13 3 C H A P T E R Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Installing the Cisco Unified IP Phone 3-5 Reducing Power Consumption on the Phone 3-10 Footstand 3-10 Higher Viewing Angle 3-14 Lower Viewing...
... and SIP Environment 2-12 Determining the MAC Address for a Cisco Unified IP Phone 2-13 3 C H A P T E R Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Installing the Cisco Unified IP Phone 3-5 Reducing Power Consumption on the Phone 3-10 Footstand 3-10 Higher Viewing Angle 3-14 Lower Viewing...
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... reverting call history, user preferences, phone settings, administration settings, and phone information. Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold 9 Headset button Toggles the headset on or off . When the headset is on, the button is...
... reverting call history, user preferences, phone settings, administration settings, and phone information. Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold 9 Headset button Toggles the headset on or off . When the headset is on, the button is...
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... line in the middle of the Navigation bar) allows you to select a highlighted item. 9 Headset button Toggles the headset on or off. When the headset is on, the button is lit. 10 Speakerphone button Toggles the speakerphone on or off . ... dials (down arrow). Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 3 Programmable feature buttons 4 Softkey buttons Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-...
... line in the middle of the Navigation bar) allows you to select a highlighted item. 9 Headset button Toggles the headset on or off. When the headset is on, the button is lit. 10 Speakerphone button Toggles the speakerphone on or off . ... dials (down arrow). Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 3 Programmable feature buttons 4 Softkey buttons Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-...
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Use it to access call history, user preferences, phone settings, administration settings, and phone information. 16 Contacts button 17 Handset Opens/closes the Directories menu. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Chapter Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume...
Use it to access call history, user preferences, phone settings, administration settings, and phone information. 16 Contacts button 17 Handset Opens/closes the Directories menu. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Chapter Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume...
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.... Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-8 OL-23769-01 Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your speed dials (down arrow). Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Chapter Table 1-3 Features on the Cisco Unified IP Phone...
.... Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-8 OL-23769-01 Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your speed dials (down arrow). Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Chapter Table 1-3 Features on the Cisco Unified IP Phone...
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...; Network and Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Network and Access Ports The back of the Cisco Unified IP Phone 6921, 6941, and 6961 includes these ports: • Network port-Labeled network • Access port-Labeled computer Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for details. In this way, users gain...
...; Network and Access Ports, page 3-2 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Network and Access Ports The back of the Cisco Unified IP Phone 6921, 6941, and 6961 includes these ports: • Network port-Labeled network • Access port-Labeled computer Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for details. In this way, users gain...
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... external devices.You can also obtain inline power from headset or handset vendors. Note The Cisco Unified IP Phone 6945supports wideband headsets. Note In some audio noise or echo may be caused by using a local power cube or power injector. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for the phone, check the Disable Speakerphone check box. Use the...
... external devices.You can also obtain inline power from headset or handset vendors. Note The Cisco Unified IP Phone 6945supports wideband headsets. Note In some audio noise or echo may be caused by using a local power cube or power injector. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for the phone, check the Disable Speakerphone check box. Use the...
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...) against unwanted radio frequency (RF) and audio frequency (AF) signals. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components Chapter Audio Quality Subjective to the User Beyond the physical, mechanical and technical performance, the audio portion of any headsets. Choose IP Phone Headsets to see a list of good quality external devices that you want to modify...
...) against unwanted radio frequency (RF) and audio frequency (AF) signals. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components Chapter Audio Quality Subjective to the User Beyond the physical, mechanical and technical performance, the audio portion of any headsets. Choose IP Phone Headsets to see a list of good quality external devices that you want to modify...
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... performance information. Before using it. To install a Cisco Unified IP Phone, perform the tasks described in Table 3-1. connect one now. 3. Connect a headset to the Cisco Unified CM Adapter port. Table 3-1 Installing the Cisco Unified IP Phone 6921, 6941, and 6961 Task Purpose Related Topics 1. Chapter Installing the Cisco Unified IP Phone Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of...
... performance information. Before using it. To install a Cisco Unified IP Phone, perform the tasks described in Table 3-1. connect one now. 3. Connect a headset to the Cisco Unified CM Adapter port. Table 3-1 Installing the Cisco Unified IP Phone 6921, 6941, and 6961 Task Purpose Related Topics 1. Chapter Installing the Cisco Unified IP Phone Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of...
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IEEE 802.3af power enabled 7 6 5 5 Access port (10/100 PC) connection 6 Handset connection 7 Analog headset connection (optional) 192617 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3-8 OL-23769-01 Installing the Cisco Unified IP Phone Figure 3-2 Cisco Unified IP Phone 6961 Cable Connections Chapter 1 3 2 4 1 DC adaptor port (DC48V) 2 AC-to-DC power supply (optional) 3 AC power wall plus (optional) 4 Network port (10/100 SW) connection.
IEEE 802.3af power enabled 7 6 5 5 Access port (10/100 PC) connection 6 Handset connection 7 Analog headset connection (optional) 192617 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3-8 OL-23769-01 Installing the Cisco Unified IP Phone Figure 3-2 Cisco Unified IP Phone 6961 Cable Connections Chapter 1 3 2 4 1 DC adaptor port (DC48V) 2 AC-to-DC power supply (optional) 3 AC power wall plus (optional) 4 Network port (10/100 SW) connection.
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... • Configuring Startup Network Settings, page 3-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 3-9 Analog headset connection (optional). IEEE 802.3af power enabled. 199282 8 Access port (10/100/1000 PC) connection. Handset connection. Chapter Installing the Cisco Unified IP Phone Figure 3-3 Cisco Unified IP Phone 6945 Cable Connections 1 3 2 4 7 6 5 1 DC adaptor port...
... • Configuring Startup Network Settings, page 3-16 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 3-9 Analog headset connection (optional). IEEE 802.3af power enabled. 199282 8 Access port (10/100/1000 PC) connection. Handset connection. Chapter Installing the Cisco Unified IP Phone Figure 3-3 Cisco Unified IP Phone 6945 Cable Connections 1 3 2 4 7 6 5 1 DC adaptor port...
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... for call to another external number. For more information, see the Cisco Unified Communications Manager Features and Services Guide, External Call Transfer Restrictions. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for autonegotiate. Chapter Telephony Features Available for the Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Audible Message Waiting Indicator (AMWI) Auto Answer Automatic...
... for call to another external number. For more information, see the Cisco Unified Communications Manager Features and Services Guide, External Call Transfer Restrictions. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for autonegotiate. Chapter Telephony Features Available for the Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Audible Message Waiting Indicator (AMWI) Auto Answer Automatic...
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... of day. Message waiting Indicator A light on page 5-19. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. mobile phone. Malicious caller Allows users to : • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone" • Cisco Unified Communications Manager Features and Services Guide, Malicious Call Identification. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for message-waiting on hold. Users...
... of day. Message waiting Indicator A light on page 5-19. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. mobile phone. Malicious caller Allows users to : • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone" • Cisco Unified Communications Manager Features and Services Guide, Malicious Call Identification. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for message-waiting on hold. Users...
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... language, font, date and time formatting, and alphanumeric keyboard text information. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified IP Phone 6945.) • No Link-No connection to support the phone in video calls when connected to duplex mode. Identifies a set of detailed...Synchronization SW Port Remote Configuration PC Port Remote Configuration SW Port Setup PC Port Setup User Locale Network Locale Headset Enabled User Locale Version Network Locale Version PC Port Disabled Speaker Enabled GARP Enabled Video Capability Enabled Voice VLAN Enabled...
... language, font, date and time formatting, and alphanumeric keyboard text information. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified IP Phone 6945.) • No Link-No connection to support the phone in video calls when connected to duplex mode. Identifies a set of detailed...Synchronization SW Port Remote Configuration PC Port Remote Configuration SW Port Setup PC Port Setup User Locale Network Locale Headset Enabled User Locale Version Network Locale Version PC Port Disabled Speaker Enabled GARP Enabled Video Capability Enabled Voice VLAN Enabled...
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...frame loss in sequence. You can access voice quality metrics from the Cisco Unified IP Phone by using Streaming Statistics (see the "Call Statistics Screen" section on the line button, headset button, speakerphone button, and select button turn red. If you ... evaluation methods and performance accuracy targets that are produced by using the Call Statistics screen (see the Monitoring the Cisco Unified IP Phone Remotely chapter). Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Listening Quality (LQK) Voice Metrics-Uses a numeric score to start over...
...frame loss in sequence. You can access voice quality metrics from the Cisco Unified IP Phone by using Streaming Statistics (see the "Call Statistics Screen" section on the line button, headset button, speakerphone button, and select button turn red. If you ... evaluation methods and performance accuracy targets that are produced by using the Call Statistics screen (see the Monitoring the Cisco Unified IP Phone Remotely chapter). Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Listening Quality (LQK) Voice Metrics-Uses a numeric score to start over...
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...) counters to Voice Quality Metrics Metric Change Condition Conceal Ratio and Conceal Network impairment from a speakerphone, handsfree cellular phone or wireless headset. Significant changes are scores that change about 0.2 MOS or more and persist in the audio channel such as echo...quality, note the typical scores under normal conditions with zero frame loss for Cisco Unified Phones 6921, 6941, 6945, and 6961: • G.711: 4.5 MOS LQK • G.722: 4.5 MOS LQK 9-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for noise or distortion, only frame loss....
...) counters to Voice Quality Metrics Metric Change Condition Conceal Ratio and Conceal Network impairment from a speakerphone, handsfree cellular phone or wireless headset. Significant changes are scores that change about 0.2 MOS or more and persist in the audio channel such as echo...quality, note the typical scores under normal conditions with zero frame loss for Cisco Unified Phones 6921, 6941, 6945, and 6961: • G.711: 4.5 MOS LQK • G.722: 4.5 MOS LQK 9-14 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for noise or distortion, only frame loss....
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...Specifications Appendix Cable Specifications • RJ-9 jack (4-conductor) for handset and headset connection. • RJ-45 jack for the LAN 10/100BaseT connection (labeled 10/100 SW on the Cisco Unified IP Phone 6921, 6941, and 6961). • RJ-45 jack for a second 10/100BaseT ... pinouts. • The network port is labeled network on the Cisco Unified IP Phone. • The access port is labeled Computer on the Cisco Unified IP Phone 6921, 6941, and 6961). • 48-volt power connector. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for "Data A", "Data B",...
...Specifications Appendix Cable Specifications • RJ-9 jack (4-conductor) for handset and headset connection. • RJ-45 jack for the LAN 10/100BaseT connection (labeled 10/100 SW on the Cisco Unified IP Phone 6921, 6941, and 6961). • RJ-45 jack for a second 10/100BaseT ... pinouts. • The network port is labeled network on the Cisco Unified IP Phone. • The access port is labeled Computer on the Cisco Unified IP Phone 6921, 6941, and 6961). • 48-volt power connector. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for "Data A", "Data B",...
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... Phone Bracket Screw holes Slot for Cisco Unified Communications Manager 8.5 (SCCP and SIP) E-4 OL-23769-01 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for mounting tabs 274937 Step 3 Remove the handset wall hook in the bracket. Secure the phone bracket to the IP phone (Figure E-3). The phone's ports should have a lip on the phone. Thread the handset cord (and headset...
... Phone Bracket Screw holes Slot for Cisco Unified Communications Manager 8.5 (SCCP and SIP) E-4 OL-23769-01 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for mounting tabs 274937 Step 3 Remove the handset wall hook in the bracket. Secure the phone bracket to the IP phone (Figure E-3). The phone's ports should have a lip on the phone. Thread the handset cord (and headset...
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...-Answering a Call Accessing Voice Messages Using a Handset, Headset, and Speakerphone-Using Auto Answer Advanced Call Handling-Using a Shared Line Advanced Call Handling-Using BLF to the Cisco Unified IP Phone user guide. Table F-1 provides a high-level overview of all available phone features. F A P P E N D I X Feature Support by Protocol for the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 This appendix provides information...
...-Answering a Call Accessing Voice Messages Using a Handset, Headset, and Speakerphone-Using Auto Answer Advanced Call Handling-Using a Shared Line Advanced Call Handling-Using BLF to the Cisco Unified IP Phone user guide. Table F-1 provides a high-level overview of all available phone features. F A P P E N D I X Feature Support by Protocol for the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 This appendix provides information...
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...22 personal directories 5-16 phone button templates 5-17 softkey templates 5-19 user features 5-22 connecting handset 3-5 headset 3-5 to AC adapter 3-5 to a computer 3-6 to the network 3-6 connecting IP phones to other IP phones (daisy chaining) 9-10 contacts button 1-4 contacts button, description of 1-6, 1-9 custom phone rings about 6-2 creating... troubleshooting 9-3 Ethernet Information web page 8-2, 8-7 extension mobility F-2 external power 2-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 IN-3
...22 personal directories 5-16 phone button templates 5-17 softkey templates 5-19 user features 5-22 connecting handset 3-5 headset 3-5 to AC adapter 3-5 to a computer 3-6 to the network 3-6 connecting IP phones to other IP phones (daisy chaining) 9-10 contacts button 1-4 contacts button, description of 1-6, 1-9 custom phone rings about 6-2 creating... troubleshooting 9-3 Ethernet Information web page 8-2, 8-7 extension mobility F-2 external power 2-4 Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 IN-3