User Manual
Page 9
... problems may occur. may not operate properly. Wait for 1 minute then connect the telephone line and power plug. You will only be corrupted or a communication error may occur. Important Be sure to connect the telephone line before the machine is turned off and disconnect the power plug. Connecting the Telephone Line...
... problems may occur. may not operate properly. Wait for 1 minute then connect the telephone line and power plug. You will only be corrupted or a communication error may occur. Important Be sure to connect the telephone line before the machine is turned off and disconnect the power plug. Connecting the Telephone Line...
User Manual
Page 24
... sending. • If you disconnect the power plug, all pages, press the OK button to automatically redial the number after scanning each sheet of a sending error.
... sending. • If you disconnect the power plug, all pages, press the OK button to automatically redial the number after scanning each sheet of a sending error.
User Manual
Page 70
... for the loaded paper. You can use the button to close the message and print the stored documents in the machine's memory and FAX output error There is displayed. 4. Confirming that specified in the paper size setting, the received faxes are stored in the machine's memory later. The Fax menu ... in the cassette (lower). is turned on the LCD. Printing a Document in Machine's Memory If no paper in the machine's memory and FAX output error Check the page size and select . In this case, load the same size of the original. 1. Page size Select the page size from that the...
... for the loaded paper. You can use the button to close the message and print the stored documents in the machine's memory and FAX output error There is displayed. 4. Confirming that specified in the paper size setting, the received faxes are stored in the machine's memory later. The Fax menu ... in the cassette (lower). is turned on the LCD. Printing a Document in Machine's Memory If no paper in the machine's memory and FAX output error Check the page size and select . In this case, load the same size of the original. 1. Page size Select the page size from that the...
User Manual
Page 74
...Auto print settings under FAX settings, the received faxes are deleted. The list of paper as that Do not print be printed automatically. When the error is resolved, the fax stored in the machine's memory is printed automatically. • The amount of ink in the machine's memory. Memory Reception...to print the received fax, the received fax is lit and Received in Auto print settings under FAX settings to resume printing of the following errors occurs, the received fax will be printed. Also, the contents of the fax will be selected for Received documents in memory. The FAX...
...Auto print settings under FAX settings, the received faxes are deleted. The list of paper as that Do not print be printed automatically. When the error is resolved, the fax stored in the machine's memory is printed automatically. • The amount of ink in the machine's memory. Memory Reception...to print the received fax, the received fax is lit and Received in Auto print settings under FAX settings to resume printing of the following errors occurs, the received fax will be printed. Also, the contents of the fax will be selected for Received documents in memory. The FAX...
User Manual
Page 77
... faxes on a USB flash drive automatically. Important Do not remove the USB flash drive from the machine when the machine is set to dismiss the error. Make sure that the Power Is On 2. Confirming that the machine is not writable. The menu screen is displayed on how to set the date... and time: Setting the Date and Time When removing the USB flash drive, set in progress, the error message is displayed. 4. is displayed on the LCD and the faxes are not saved on the USB flash drive because the USB flash drive is...
... faxes on a USB flash drive automatically. Important Do not remove the USB flash drive from the machine when the machine is set to dismiss the error. Make sure that the Power Is On 2. Confirming that the machine is not writable. The menu screen is displayed on how to set the date... and time: Setting the Date and Time When removing the USB flash drive, set in progress, the error message is displayed. 4. is displayed on the LCD and the faxes are not saved on the USB flash drive because the USB flash drive is...
User Manual
Page 87
... OFF. Transmission/Reception of Faxes Using ECM This machine is not compatible with ECM, ECM automatically corrects errors and resends the fax. If the recipient's fax machine is set ECM TX and ECM RX in Error Correction Mode (ECM). communication settings in Adv. Transmission may take longer when ECM is enabled. To...
... OFF. Transmission/Reception of Faxes Using ECM This machine is not compatible with ECM, ECM automatically corrects errors and resends the fax. If the recipient's fax machine is set ECM TX and ECM RX in Error Correction Mode (ECM). communication settings in Adv. Transmission may take longer when ECM is enabled. To...
User Manual
Page 88
... faxes stored in the machine's memory are stored in the machine's memory. For details on how to Notice for Unplugging the Power Cord. If an error occurred during a fax transmission, the document is insufficient to print a fax. • Paper has run out. • A different size of paper from that specified by...
... faxes stored in the machine's memory are stored in the machine's memory. For details on how to Notice for Unplugging the Power Cord. If an error occurred during a fax transmission, the document is insufficient to print a fax. • Paper has run out. • A different size of paper from that specified by...
User Manual
Page 96
... up to the order of the transaction number when Save all documents is selected. After saving faxes, connect the USB flash drive to dismiss the error. If the USB flash drive is removed or becomes full while saving faxes is in the machine. You can import faxes saved on a USB flash... drive to the computer. Faxes are saved according to 2000 PDF files on how to set in progress, the error message is as follows: Folder name: CANON_SC\FAXDOC\0001 File name (file extension: PDF): Running numbers, starting from FAX_0001 File date: The date and time...
... up to the order of the transaction number when Save all documents is selected. After saving faxes, connect the USB flash drive to dismiss the error. If the USB flash drive is removed or becomes full while saving faxes is in the machine. You can import faxes saved on a USB flash... drive to the computer. Faxes are saved according to 2000 PDF files on how to set in progress, the error message is as follows: Folder name: CANON_SC\FAXDOC\0001 File name (file extension: PDF): Running numbers, starting from FAX_0001 File date: The date and time...
User Manual
Page 97
... ACTIVITY REPORT Shows recent fax transactions at sight. • You can also specify the print setting so that the first page of purchase, ERROR TX REPORT is printed after each time it sends a document, or disable printing of a document. For details on the procedure to print,...At the time of the fax is appended to print, see Printing Report or List. This list may not be printed only when a transmission error occurred. Either of these reports is subscribed. Auto print settings Telephone number list • CODED SPEED DIAL TELEPHONE NO. You can print the...
... ACTIVITY REPORT Shows recent fax transactions at sight. • You can also specify the print setting so that the first page of purchase, ERROR TX REPORT is printed after each time it sends a document, or disable printing of a document. For details on the procedure to print,...At the time of the fax is appended to print, see Printing Report or List. This list may not be printed only when a transmission error occurred. Either of these reports is subscribed. Auto print settings Telephone number list • CODED SPEED DIAL TELEPHONE NO. You can print the...
User Manual
Page 98
... Select Print reports/lists, then press the OK button. 6. The procedure to print the report or the list manually. For details on the error number, see Errors When You Send a Fax. The Fax standby screen is turned on the country or region of a document. You can set so that the... Power Is On 2. Printing Report or List This section describes the procedure to print and the error number is displayed. 5. For details on the error number, see Errors When You Receive a Fax. LIST) • USER'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • ...
... Select Print reports/lists, then press the OK button. 6. The procedure to print the report or the list manually. For details on the error number, see Errors When You Send a Fax. The Fax standby screen is turned on the country or region of a document. You can set so that the... Power Is On 2. Printing Report or List This section describes the procedure to print and the error number is displayed. 5. For details on the error number, see Errors When You Receive a Fax. LIST) • USER'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • ...
User Manual
Page 99
...again after Checking Information (Checking the Recipient's Information). Delete contents in Machine's Memory Transmission has been canceled due to the error numbers are some errors for a moment. Resend it takes time to cancel transmission of the registered names, then press the OK button. If you...machine prints CODED SPEED DIAL TELEPHONE NO. The machine prints GROUP DIAL TELEPHONE NO. Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are as follows. The document is cleared, redo the operation....
...again after Checking Information (Checking the Recipient's Information). Delete contents in Machine's Memory Transmission has been canceled due to the error numbers are some errors for a moment. Resend it takes time to cancel transmission of the registered names, then press the OK button. If you...machine prints CODED SPEED DIAL TELEPHONE NO. The machine prints GROUP DIAL TELEPHONE NO. Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are as follows. The document is cleared, redo the operation....
User Manual
Page 100
...has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Machine's Memory. Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are as follows. Delete contents in memory, then ask the sender ... was pressed to cancel reception of the fax. No. #003 #005 #037 #046 #099 Cause Action It takes too long to the error numbers are some errors for which the cause is full. Contact the sender and have the sender resend it, or set the image quality (Fax resolution) to receive...
...has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Machine's Memory. Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are as follows. Delete contents in memory, then ask the sender ... was pressed to cancel reception of the fax. No. #003 #005 #037 #046 #099 Cause Action It takes too long to the error numbers are some errors for which the cause is full. Contact the sender and have the sender resend it, or set the image quality (Fax resolution) to receive...
User Manual
Page 114
...Sending a FAX (Fax Driver) Note For details on the LCD. Check if a message is lit), reconnecting it as necessary. Check 7: Does a printer error occur? If you unplug the power cord, all lamps on . When the message for Dial tone detect in the computer screen. • If displayed,.... • If you disconnected the power cord without turning off before unplugging the power cord, then unplug the power cord. Check 6: Does an error occur during transmission? • Check if a message is displayed, see "Support Code List" for your model from Home of the Online manual. ...
...Sending a FAX (Fax Driver) Note For details on the LCD. Check if a message is lit), reconnecting it as necessary. Check 7: Does a printer error occur? If you unplug the power cord, all lamps on . When the message for Dial tone detect in the computer screen. • If displayed,.... • If you disconnected the power cord without turning off before unplugging the power cord, then unplug the power cord. Check 6: Does an error occur during transmission? • Check if a message is displayed, see "Support Code List" for your model from Home of the Online manual. ...
Troubleshooting Guide
Page 2
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting Guide
Page 4
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Troubleshooting Guide
Page 10
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed Error Message Appears on a PictBridge Compliant Device
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed Error Message Appears on a PictBridge Compliant Device
Troubleshooting Guide
Page 14
... not exceed the paper load limit. If the envelopes are printing on the type of the printing orientation. Paper Does Not Feed Properly/"No Paper" Error Occurs • Check 1: Make sure that paper is closed completely. Loading Paper • Check 2: Make sure of the following when you load at this maximum...
... not exceed the paper load limit. If the envelopes are printing on the type of the printing orientation. Paper Does Not Feed Properly/"No Paper" Error Occurs • Check 1: Make sure that paper is closed completely. Loading Paper • Check 2: Make sure of the following when you load at this maximum...
Troubleshooting Guide
Page 18
... Is Not Ejected • Check 1: Has the ink run out? Check the Support Code on the LCD and take the appropriate action to resolve the error.
... Is Not Ejected • Check 1: Has the ink run out? Check the Support Code on the LCD and take the appropriate action to resolve the error.
Troubleshooting Guide
Page 19
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search
Troubleshooting Guide
Page 20
Note You can confirm the actions against errors with Support Codes, refer to resolve errors without Support Codes, see A Message Is Displayed. Take the appropriate action described in printing such as the machine is out of paper or paper is ... and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on how to resolve errors with Support Codes on your computer or on how to Support Code List. Click Here to Search For details on the LCD by searching a Support...
Note You can confirm the actions against errors with Support Codes, refer to resolve errors without Support Codes, see A Message Is Displayed. Take the appropriate action described in printing such as the machine is out of paper or paper is ... and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on how to resolve errors with Support Codes on your computer or on how to Support Code List. Click Here to Search For details on the LCD by searching a Support...