User Manual
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...which may affect the operation of equipment. If such changes or modifications should contact Canon Authorized Service Facilities for servicing of this information into an outlet on a circuit different... of the equipment. To automatically enter this equipment. q Connect the equipment into your MultiPASS L6000, follow the instructions in your Quick Start Guide. Users should be made, you could... The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. This equipment has been tested and found to comply with the instructions...
...which may affect the operation of equipment. If such changes or modifications should contact Canon Authorized Service Facilities for servicing of this information into an outlet on a circuit different... of the equipment. To automatically enter this equipment. q Connect the equipment into your MultiPASS L6000, follow the instructions in your Quick Start Guide. Users should be made, you could... The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. This equipment has been tested and found to comply with the instructions...
User Manual
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...Printing Problems 10-15 Print Quality Problems 10-18 Paper Feeding Problems 10-18 Faxing Problems 10-20 Telephone Problems 10-24 Copying Problems 10-24 General Problems 10-25 Technical Notes 10-26 Using Other Bi-directional Devices 10-26 MultiPASS Hardware... Laser Printer ...A-1 Toner Cartridge A-3 Facsimile ...A-3 Copier ...A-5 Scanner ...A-5 MultiPASS Desktop Manager for Windows A-7 General Specifications A-8 Receiving Faxes and Phone Calls Automatically-FaxTel Mode A-10 Appendix B Using the MultiPASS L6000 as a Stand-alone Fax LCD Menu System B-1 Entering Information in ...
...Printing Problems 10-15 Print Quality Problems 10-18 Paper Feeding Problems 10-18 Faxing Problems 10-20 Telephone Problems 10-24 Copying Problems 10-24 General Problems 10-25 Technical Notes 10-26 Using Other Bi-directional Devices 10-26 MultiPASS Hardware... Laser Printer ...A-1 Toner Cartridge A-3 Facsimile ...A-3 Copier ...A-5 Scanner ...A-5 MultiPASS Desktop Manager for Windows A-7 General Specifications A-8 Receiving Faxes and Phone Calls Automatically-FaxTel Mode A-10 Appendix B Using the MultiPASS L6000 as a Stand-alone Fax LCD Menu System B-1 Entering Information in ...
User Manual
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... service. The warranty card that your MultiPASS needs servicing, you will help Canon give you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see your system describes Canon's limited warranty, which includes the InstantExchange warranty program. If you to service the MultiPASS L6000 yourself. Chapter 1 Introduction 1-3 Introduction Canon Canada Customer support for proof of...
... service. The warranty card that your MultiPASS needs servicing, you will help Canon give you cannot solve the problem, contact the Canon Computer Systems Customer Care Center (see your system describes Canon's limited warranty, which includes the InstantExchange warranty program. If you to service the MultiPASS L6000 yourself. Chapter 1 Introduction 1-3 Introduction Canon Canada Customer support for proof of...
User Manual
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r Gently insert the document facedown (letterhead first) into the ADF until your document has been scanned completely before inserting a new document. The MultiPASS automatically feeds the pages one by one page at a time. If you have problems feeding a multiple-page document, remove the document and re-stack it stops. Chapter 1 Introduction 1-13 If problems persist, feed one from the bottom of the stack. N Wait until it tapping the edges on a flat surface. The document is now ready for scanning. Introduction 3 Feed the document.
r Gently insert the document facedown (letterhead first) into the ADF until your document has been scanned completely before inserting a new document. The MultiPASS automatically feeds the pages one by one page at a time. If you have problems feeding a multiple-page document, remove the document and re-stack it stops. Chapter 1 Introduction 1-13 If problems persist, feed one from the bottom of the stack. N Wait until it tapping the edges on a flat surface. The document is now ready for scanning. Introduction 3 Feed the document.
User Manual
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...or tab. r If editing a group, click Replace. If you import it in the MultiPASS Desktop Manager. r If the fields in another program that is removed. Importing an Address .... r If the fields in the group. You can import your application's documentation. MultiPASS Desktop Manager Chapter 3 Using the MultiPASS Desktop Manager 3-15 You can import addresses from an improperly formatted text file, the ... the name. Using a Group Address When you to use it into the MultiPASS Desktop Manager. If you attempt to import information from any ASCII text file containing...
...or tab. r If editing a group, click Replace. If you import it in the MultiPASS Desktop Manager. r If the fields in another program that is removed. Importing an Address .... r If the fields in the group. You can import your application's documentation. MultiPASS Desktop Manager Chapter 3 Using the MultiPASS Desktop Manager 3-15 You can import addresses from an improperly formatted text file, the ... the name. Using a Group Address When you to use it into the MultiPASS Desktop Manager. If you attempt to import information from any ASCII text file containing...
User Manual
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...memory). 5-6 Receiving Faxes Chapter 5 The MultiPASS will see the REC'D IN FILE message. In this case, you will automatically print the contents of memory when you correct the problem. If you finish making copies or printing a document and the MultiPASS receives a fax, it is off. The... LCD display shows REC'D IN MEMORY alternating with the MultiPASS Desktop Manager. After printing the document(s) stored in its...
...memory). 5-6 Receiving Faxes Chapter 5 The MultiPASS will see the REC'D IN FILE message. In this case, you will automatically print the contents of memory when you correct the problem. If you finish making copies or printing a document and the MultiPASS receives a fax, it is off. The... LCD display shows REC'D IN MEMORY alternating with the MultiPASS Desktop Manager. After printing the document(s) stored in its...
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... hold . You can display the nature of the error in the Desktop Manager 7-5 r Error An error results for a job if there is a problem with the MultiPASS L6000, such as a loss of retries. Chapter 7 Working With Documents in the status line by selecting the job or reviewing the Fax Log. r On... until the transmission is marked with a Failed status. Documents in Desktop Manager A PC fax job receives the Retry status if: • The MultiPASS L6000 is busy with the Desktop Manager or memory is full. The Desktop Manager continues to try sending the fax until you chose to reprocess or...
... hold . You can display the nature of the error in the Desktop Manager 7-5 r Error An error results for a job if there is a problem with the MultiPASS L6000, such as a loss of retries. Chapter 7 Working With Documents in the status line by selecting the job or reviewing the Fax Log. r On... until the transmission is marked with a Failed status. Documents in Desktop Manager A PC fax job receives the Retry status if: • The MultiPASS L6000 is busy with the Desktop Manager or memory is full. The Desktop Manager continues to try sending the fax until you chose to reprocess or...
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... a pause in the Desktop Manager 8-5 Setting Up Advanced Send Fax Options When you click on the Advanced button on the Send Fax tab, you experience problems when sending faxes, try a lower speed setting.
... a pause in the Desktop Manager 8-5 Setting Up Advanced Send Fax Options When you click on the Advanced button on the Send Fax tab, you experience problems when sending faxes, try a lower speed setting.
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...your Receive Mode is Fax/Telephone Switching (FaxTel mode). • Listen Time Before Ringing When a call is received, the MultiPASS checks to inform you experience problems when receiving faxes, try a lower speed setting. You use this option to reduce system and line errors when receiving a ...fax. If your MultiPASS is from a fax machine or a telephone. Setup and Utilities Desktop Manager Chapter 8 Setup and Other Utilities...
...your Receive Mode is Fax/Telephone Switching (FaxTel mode). • Listen Time Before Ringing When a call is received, the MultiPASS checks to inform you experience problems when receiving faxes, try a lower speed setting. You use this option to reduce system and line errors when receiving a ...fax. If your MultiPASS is from a fax machine or a telephone. Setup and Utilities Desktop Manager Chapter 8 Setup and Other Utilities...
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... displays the number of the page currently being printed. r Printing The MultiPASS is receiving a fax document. r Error Warning The MultiPASS has a problem that needs your attention for the MultiPASS. r Receiving Fax The MultiPASS is printing a document. When you have corrected the situation, the status... the page currently being received. The Status Monitor window describes the nature of the problem, with a comment indicating a corrective action. r Sending Fax The MultiPASS is currently inactive. The Status Monitor window displays the number of the page currently being...
... displays the number of the page currently being printed. r Printing The MultiPASS is receiving a fax document. r Error Warning The MultiPASS has a problem that needs your attention for the MultiPASS. r Receiving Fax The MultiPASS is printing a document. When you have corrected the situation, the status... the page currently being received. The Status Monitor window describes the nature of the problem, with a comment indicating a corrective action. r Sending Fax The MultiPASS is currently inactive. The Status Monitor window displays the number of the page currently being...
User Manual
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... electrical source. On the back of your MultiPASS software and hardware installation, and identify hardware problems. The MultiPASS Diagnostics produces a report with your MultiPASS software or hardware, you can save the report to Programs. On the Programs menu, click Canon MultiPASS L6000. Unplug your hard drive. 1. Plug your computer. 2. Using MultiPASS Diagnostics If you have difficulties with information...
... electrical source. On the back of your MultiPASS software and hardware installation, and identify hardware problems. The MultiPASS Diagnostics produces a report with your MultiPASS software or hardware, you can save the report to Programs. On the Programs menu, click Canon MultiPASS L6000. Unplug your hard drive. 1. Plug your computer. 2. Using MultiPASS Diagnostics If you have difficulties with information...
User Manual
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... with the cartridge. To participate in materials and workmanship for 90 days from the defective cartridge r A complete explanation of the problem 9-10 Maintaining the MultiPASS L6000 Chapter 9 Refer to the Limited Warranty for a new cartridge. You can call the Canon Computer Systems Customer Care Center at no cost to you to return used cartridges...
... with the cartridge. To participate in materials and workmanship for 90 days from the defective cartridge r A complete explanation of the problem 9-10 Maintaining the MultiPASS L6000 Chapter 9 Refer to the Limited Warranty for a new cartridge. You can call the Canon Computer Systems Customer Care Center at no cost to you to return used cartridges...
User Manual
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... number of Canon's products and should be able to repair the MultiPASS yourself may have a problem with your MultiPASS and you with your local Canon Authorized Service Facility (ASF). It includes: r Paper jams r LCD messages r Printing problems r Print quality problems r Paper feeding problems r Faxing problems r Telephone problems r Copying problems r General problems r Technical notes r Memory Clear Report If you have when using the MultiPASS L6000.
... number of Canon's products and should be able to repair the MultiPASS yourself may have a problem with your MultiPASS and you with your local Canon Authorized Service Facility (ASF). It includes: r Paper jams r LCD messages r Printing problems r Print quality problems r Paper feeding problems r Faxing problems r Telephone problems r Copying problems r General problems r Technical notes r Memory Clear Report If you have when using the MultiPASS L6000.
User Manual
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...problem and the results The serial number is included in the About information. In the Desktop Manager, click Help and then click About. 10-2 Troubleshooting Chapter 10 If you need to contact Canon directly, make sure you have the following information: r Product name-MultiPASS L6000 r Serial number r MultiPASS... Desktop Manager version number r Place of purchase r Nature of the unit: CANON INC.(DA1) NO.
...problem and the results The serial number is included in the About information. In the Desktop Manager, click Help and then click About. 10-2 Troubleshooting Chapter 10 If you need to contact Canon directly, make sure you have the following information: r Product name-MultiPASS L6000 r Serial number r MultiPASS... Desktop Manager version number r Place of purchase r Nature of the unit: CANON INC.(DA1) NO.
User Manual
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CHECK DOCUMENT Stops the operation. 2 Open the r Gently pull the operator panel toward you may misfeed or jam. you . Paper Jams On occasion, the document feeding into the MultiPASS or the paper in the Automatic Document Feeder (ADF) 1 Press STOP. Chapter 10 Troubleshooting 10-3 Troubleshooting N Do not try to clear paper jams. Jams in its multi-purpose tray may tear or smudge the document. operator panel. N You need not unplug the MultiPASS to pull out the document without opening the operator panel; You can usually clear the problem easily.
CHECK DOCUMENT Stops the operation. 2 Open the r Gently pull the operator panel toward you may misfeed or jam. you . Paper Jams On occasion, the document feeding into the MultiPASS or the paper in the Automatic Document Feeder (ADF) 1 Press STOP. Chapter 10 Troubleshooting 10-3 Troubleshooting N Do not try to clear paper jams. Jams in its multi-purpose tray may tear or smudge the document. operator panel. N You need not unplug the MultiPASS to pull out the document without opening the operator panel; You can usually clear the problem easily.
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... the computer back on when you connected the interface cable. Troubleshooting Chapter 10 Troubleshooting 10-15 The application you cannot clear the problem, unplug the MultiPASS, wait 15 seconds, then plug it in again. (You will lose any paper jams. See page 10-3. If the ALARM... and the LCD display will show the date and Receive Mode (Standby Mode). The MultiPASS or computer may have been turned on again. Rock the toner cartridge. Printing Problems Problem The ALARM light comes on and the MultiPASS L6000 beeps while printing Cause The MultiPASS may have a paper jam.
... the computer back on when you connected the interface cable. Troubleshooting Chapter 10 Troubleshooting 10-15 The application you cannot clear the problem, unplug the MultiPASS, wait 15 seconds, then plug it in again. (You will lose any paper jams. See page 10-3. If the ALARM... and the LCD display will show the date and Receive Mode (Standby Mode). The MultiPASS or computer may have been turned on again. Rock the toner cartridge. Printing Problems Problem The ALARM light comes on and the MultiPASS L6000 beeps while printing Cause The MultiPASS may have a paper jam.
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... use the computer's parallel port. Make sure the MultiPASS was cleared of the previous software settings before the print job started. Solution Make sure the MultiPASS L6000 is selected as the default printer or the selected printer. Problem Data from computer is not printed (continued) The... printed output is not what you expected Cause The MultiPASS L6000 may not be set to LPT1. (Your ...
... use the computer's parallel port. Make sure the MultiPASS was cleared of the previous software settings before the print job started. Solution Make sure the MultiPASS L6000 is selected as the default printer or the selected printer. Problem Data from computer is not printed (continued) The... printed output is not what you expected Cause The MultiPASS L6000 may not be set to LPT1. (Your ...
User Manual
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...margin set in your application. If the MultiPASS Background icon does not appear on the bottom of your screen, turn on your computer may be trying to dry, then roll it is using. Clear any paper jams, and make sure paper is loaded. Problem Printout does not match paper size Print ...jobs vanish or you select the MultiPASS printer in your application are printing garbage The printout curls Your computer indicates a device time-out Cause Paper may...
...margin set in your application. If the MultiPASS Background icon does not appear on the bottom of your screen, turn on your computer may be trying to dry, then roll it is using. Clear any paper jams, and make sure paper is loaded. Problem Printout does not match paper size Print ...jobs vanish or you select the MultiPASS printer in your application are printing garbage The printout curls Your computer indicates a device time-out Cause Paper may...
User Manual
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...of the paper. Some paper has a right side for printing. If this does not solve the problem, replace the toner cartridge. Make sure the stack of paper is not as clear as you ... by the unit. If the print quality is straight in the multi-purpose tray. Paper Feeding Problems Problem Paper does not load Paper is loaded skewed (printing is not clear Cause The paper you are...paper guides are using paper that matches the specifications (see page A-1). Print Quality Problems Problem Print is skewed) Cause The multi-purpose tray may not feed properly through the multi-purpose tray, one...
...of the paper. Some paper has a right side for printing. If this does not solve the problem, replace the toner cartridge. Make sure the stack of paper is not as clear as you ... by the unit. If the print quality is straight in the multi-purpose tray. Paper Feeding Problems Problem Paper does not load Paper is loaded skewed (printing is not clear Cause The paper you are...paper guides are using paper that matches the specifications (see page A-1). Print Quality Problems Problem Print is skewed) Cause The multi-purpose tray may not feed properly through the multi-purpose tray, one...
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... Chapter 10 Cause Solution Paper may be U.S. See Appendix A, Specifications, for details. Do not force the stack into unit at a time. Troubleshooting 10-19 Troubleshooting Problem Several sheets load into the multi-purpose tray.
... Chapter 10 Cause Solution Paper may be U.S. See Appendix A, Specifications, for details. Do not force the stack into unit at a time. Troubleshooting 10-19 Troubleshooting Problem Several sheets load into the multi-purpose tray.