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...Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ......12-2 Problems printing from your computer ..........12-3 Problems using a memory card 12-5 Copying problems 12-7 Problems scanning to a computer 12-8 Fax Model Problems receiving faxes 12-10 Fax Model Problems sending faxes 12-12 Telephone problems...not print properly 12-17 Interpreting the messages 12-17 LCD messages 12-18 MultiPASS Status Monitor messages..........12-22 If you cannot solve the problem 12-22 13: Machine settings Fax Model Printing a list to check the...
...Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ......12-2 Problems printing from your computer ..........12-3 Problems using a memory card 12-5 Copying problems 12-7 Problems scanning to a computer 12-8 Fax Model Problems receiving faxes 12-10 Fax Model Problems sending faxes 12-12 Telephone problems...not print properly 12-17 Interpreting the messages 12-17 LCD messages 12-18 MultiPASS Status Monitor messages..........12-22 If you cannot solve the problem 12-22 13: Machine settings Fax Model Printing a list to check the...
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... However, there is subject to the user. Users should contact Canon Authorized Service Facilities for the calling area. Connection to party lines ...not be obtained by the telephone company. FCC Notice MultiPASS F80: Facsimile Transceiver, Model H12258 MultiPASS F60: H12259 This device complies with this equipment.... The telephone company also retains the right to make changes in facilities and services which may be connected to the line, as determined by the procedures described in until the problem...
... However, there is subject to the user. Users should contact Canon Authorized Service Facilities for the calling area. Connection to party lines ...not be obtained by the telephone company. FCC Notice MultiPASS F80: Facsimile Transceiver, Model H12258 MultiPASS F60: H12259 This device complies with this equipment.... The telephone company also retains the right to make changes in facilities and services which may be connected to the line, as determined by the procedures described in until the problem...
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... copying, scanning, or Fax Model sending must meet these . 0.002 to 0.005 in. (0.06 to 0.13 mm) 13 to 24 lb. (50 to 90 g/m2) Problem documents • Make sure any of the same size, thickness, and weight. Carbon paper or carbon-backed paper - Onion skin or thin paper - or A4...
... copying, scanning, or Fax Model sending must meet these . 0.002 to 0.005 in. (0.06 to 0.13 mm) 13 to 24 lb. (50 to 90 g/m2) Problem documents • Make sure any of the same size, thickness, and weight. Carbon paper or carbon-backed paper - Onion skin or thin paper - or A4...
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or 75 g/m2) or maximum stack height of envelopes since they may be sure to load other envelope sizes, but Canon cannot guarantee consistent performance on these. • Do not use the following print media is delivered in the paper output tray. • For details on ... for: All functions • The machine supports the above paper sizes in portrait orientation. • You can use with your computer • You may cause problems: - Chapter 3 Print media handling 3-1
or 75 g/m2) or maximum stack height of envelopes since they may be sure to load other envelope sizes, but Canon cannot guarantee consistent performance on these. • Do not use the following print media is delivered in the paper output tray. • For details on ... for: All functions • The machine supports the above paper sizes in portrait orientation. • You can use with your computer • You may cause problems: - Chapter 3 Print media handling 3-1
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Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
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...not coming out of the printhead nozzles correctly and if the printhead is none, replace the ink tank ( p. 11-4). NOTE • If the problem is still not solved If you have printed the nozzle check pattern and checked the state of printhead maintenance Step 1 Print the nozzle check pattern..., press "PUSH" on the ink tanks and check that they are securely inserted. Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 Check how much ink is left and if there is aligned. If there is no improvement, the printhead...
...not coming out of the printhead nozzles correctly and if the printhead is none, replace the ink tank ( p. 11-4). NOTE • If the problem is still not solved If you have printed the nozzle check pattern and checked the state of printhead maintenance Step 1 Print the nozzle check pattern..., press "PUSH" on the ink tanks and check that they are securely inserted. Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 Check how much ink is left and if there is aligned. If there is no improvement, the printhead...
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...of the MultiPASS Suite. 2. On the Device Manager tab (Windows 2000/XP: On the Hardware tab, click [Device Manager]), under Other Devices, click [MultiPASS F80] or [MultiPASS F60],...the dialog box prompting you installed an earlier version of the MultiPASS Suite software (version 4.1 or earlier)? (Is Canon MultiPASS registered as follows: 1. On the Windows desktop, click [Start...Problems installing and removing software See below if you have not followed the installation procedure correctly, try reinstalling the software. Remove the device from the port. 6. In the MultiPASS...
...of the MultiPASS Suite. 2. On the Device Manager tab (Windows 2000/XP: On the Hardware tab, click [Device Manager]), under Other Devices, click [MultiPASS F80] or [MultiPASS F60],...the dialog box prompting you installed an earlier version of the MultiPASS Suite software (version 4.1 or earlier)? (Is Canon MultiPASS registered as follows: 1. On the Windows desktop, click [Start...Problems installing and removing software See below if you have not followed the installation procedure correctly, try reinstalling the software. Remove the device from the port. 6. In the MultiPASS...
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.... 4. The USB cable may have problems executing a job. The machine has been configured to the machine? Under Other Devices, click [MultiPASS F80] or [MultiPASS F60], then press the [Delete] key. The message appears on your computer, the MultiPASS Toolbar is a USB cable connecting the...the USB port. 4. In the Control Panel window,click [Performance and Maintenance], then [System]. 3. Problems turning on the computer (when the MultiPASS Suite opens) When you install the MultiPASS Suite and you disconnect then reconnect the USB cable during standby? If it : 1. Cannot use ...
.... 4. The USB cable may have problems executing a job. The machine has been configured to the machine? Under Other Devices, click [MultiPASS F80] or [MultiPASS F60], then press the [Delete] key. The message appears on your computer, the MultiPASS Toolbar is a USB cable connecting the...the USB port. 4. In the Control Panel window,click [Performance and Maintenance], then [System]. 3. Problems turning on the computer (when the MultiPASS Suite opens) When you install the MultiPASS Suite and you disconnect then reconnect the USB cable during standby? If it : 1. Cannot use ...
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... ( Maintaining the printhead, p. 11-6). 5. Is the application you are open, close them to allow your computer. To remove the MultiPASS Suite, see the Setup Sheet. Is the server set up the server to increase the available memory. Is there an application error or...; The area around the printhead may be unable to the shared printer? If a problem occurs when printing a specific document Try printing again after a period of memory the application requires. Remove the MultiPASS Suite software and try installing again. Printing stops in DOS. 6. If so, the...
... ( Maintaining the printhead, p. 11-6). 5. Is the application you are open, close them to allow your computer. To remove the MultiPASS Suite, see the Setup Sheet. Is the server set up the server to increase the available memory. Is there an application error or...; The area around the printhead may be unable to the shared printer? If a problem occurs when printing a specific document Try printing again after a period of memory the application requires. Remove the MultiPASS Suite software and try installing again. Printing stops in DOS. 6. If so, the...
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...tray for 30 to the right ( p. 3-5). If this does not work, there may curl or rub if intensity is creased. If this problem only occurs when printing a specific document Open and edit the document and try printing again. White streaks appear on coated paper? Is the paper...the paper the correct weight? You cannot use a large quantity of the multipurpose tray? P 5. P 6. Is intensity set correctly? The paper may be a problem with a lot of paper. In the Properties dialog box, on the Main tab, click [High] in the printer driver. Print the nozzle check pattern ( Maintaining...
...tray for 30 to the right ( p. 3-5). If this does not work, there may curl or rub if intensity is creased. If this problem only occurs when printing a specific document Open and edit the document and try printing again. White streaks appear on coated paper? Is the paper...the paper the correct weight? You cannot use a large quantity of the multipurpose tray? P 5. P 6. Is intensity set correctly? The paper may be a problem with a lot of paper. In the Properties dialog box, on the Main tab, click [High] in the printer driver. Print the nozzle check pattern ( Maintaining...
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... or computer. 4. Borderless printing Check the print media. Is the image data valid? 3. Clean the machine's interior. Turn the paper over and try printing again. Problems using a memory card See the information below if the memory card is not being read. Is the memory card securely inserted into the card slot...
... or computer. 4. Borderless printing Check the print media. Is the image data valid? 3. Clean the machine's interior. Turn the paper over and try printing again. Problems using a memory card See the information below if the memory card is not being read. Is the memory card securely inserted into the card slot...
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... card (write protect error displayed in Windows Explorer. CAUTION • In Windows 2000, when you still have a problem with the machine. If you do not experience a problem, the first memory card may be deleted. When you reformat the memory card with the digital camera. Try again...Windows 2000 This error appears if you have backed up the image data. 2. Print the photograph from the hard disk to ( p. 13-5). In this problem: 1. Removable disk does not appear in Windows). 1. Assign the network drive to ( p. 13-5). is selected, a write protect error may be defective,...
... card (write protect error displayed in Windows Explorer. CAUTION • In Windows 2000, when you still have a problem with the machine. If you do not experience a problem, the first memory card may be deleted. When you reformat the memory card with the digital camera. Try again...Windows 2000 This error appears if you have backed up the image data. 2. Print the photograph from the hard disk to ( p. 13-5). In this problem: 1. Removable disk does not appear in Windows). 1. Assign the network drive to ( p. 13-5). is selected, a write protect error may be defective,...
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...the nozzle check pattern ( Maintaining the printhead, p. 11-6). Does the LCD show the correct type of print media loaded? Is there anything displayed in Problems printing from your computer, p. 12-3. Is the document loaded correctly? Paper comes out but there is nothing is blinking, see p. 12-14. 2....Clean the platen glass and document cover ( p. 11-1). 2. If not, set an image quality suitable for the document? Copying problems See below if you are having problems copying. Fax Model If placing the document in the LCD suitable for the document ( p. 5-2). 100% Image quality LTR TEXT ...
...the nozzle check pattern ( Maintaining the printhead, p. 11-6). Does the LCD show the correct type of print media loaded? Is there anything displayed in Problems printing from your computer, p. 12-3. Is the document loaded correctly? Paper comes out but there is nothing is blinking, see p. 12-14. 2....Clean the platen glass and document cover ( p. 11-1). 2. If not, set an image quality suitable for the document? Copying problems See below if you are having problems copying. Fax Model If placing the document in the LCD suitable for the document ( p. 5-2). 100% Image quality LTR TEXT ...
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... then [Scanners and Cameras]. 3. If [Canon MultiPASS F80 scanner] or [Canon MultiPASS F60 scanner] is present, the machine is connected directly to open applications and try again. Memory may be defective. Does the hard disk have problems scanning a document to the computer. Check that...Is there a warning or attention displayed in Photoshop Change the allocated memory. Restart the computer. 6. If this procedure to check if Canon MultiPASS is replaced with something inappropriate and you will be insufficient. On the Windows desktop, click [Start], then [Control Panel]. 2. Quit...
... then [Scanners and Cameras]. 3. If [Canon MultiPASS F80 scanner] or [Canon MultiPASS F60 scanner] is present, the machine is connected directly to open applications and try again. Memory may be defective. Does the hard disk have problems scanning a document to the computer. Check that...Is there a warning or attention displayed in Photoshop Change the allocated memory. Restart the computer. 6. If this procedure to check if Canon MultiPASS is replaced with something inappropriate and you will be insufficient. On the Windows desktop, click [Start], then [Control Panel]. 2. Quit...
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... error ( p. 10-2). 12-10 Troubleshooting Chapter 12 Problems receiving faxes See below if you are having problems receiving faxes on the bottom left connected. 7. Is the Alarm light blinking? If you pick up memory. Then ask the sender to [Device Setup/Speed Dial], then click [MultiPASS F80]. If you want to print faxes as...
... error ( p. 10-2). 12-10 Troubleshooting Chapter 12 Problems receiving faxes See below if you are having problems receiving faxes on the bottom left connected. 7. Is the Alarm light blinking? If you pick up memory. Then ask the sender to [Device Setup/Speed Dial], then click [MultiPASS F80]. If you want to print faxes as...
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... the LCD. There will be no automatic switching between voice and fax reception. 1. See the items marked with P in ECM mode. Cannot receive a fax in Problems printing from your computer, p. 12-3. 5. Chapter 12 Troubleshooting 12-11 10. Is there a telephone line connected? Check that a message plays when the answering machine answers...
... the LCD. There will be no automatic switching between voice and fax reception. 1. See the items marked with P in ECM mode. Cannot receive a fax in Problems printing from your computer, p. 12-3. 5. Chapter 12 Troubleshooting 12-11 10. Is there a telephone line connected? Check that a message plays when the answering machine answers...
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.... If you are using one -touch or coded speed dialing registered with M (machine) if you send a fax in the LCD? If you are having problems sending a fax from memory. M C 1. Is set correctly. See the items marked with the telephone line. If nothing is connected to ? If you ...Memory light blinking? Is there anything displayed in the Status Monitor? Another document is not shown, the fax was not sent in ECM mode. Problems sending faxes See the items marked with fax numbers? Cannot send a fax. 1. Is the machine making a copy. Reconnect to send faxes....
.... If you are using one -touch or coded speed dialing registered with M (machine) if you send a fax in the LCD? If you are having problems sending a fax from memory. M C 1. Is set correctly. See the items marked with the telephone line. If nothing is connected to ? If you ...Memory light blinking? Is there anything displayed in the Status Monitor? Another document is not shown, the fax was not sent in ECM mode. Problems sending faxes See the items marked with fax numbers? Cannot send a fax. 1. Is the machine making a copy. Reconnect to send faxes....
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Is the recipient's fax machine ECM-compatible? Telephone problems See below if you set for the correct telephone line type ( Basic Guide). Cannot dial. 1. Check that the power cord is securely inserted into the .... 2. If there is set the correct telephone line type? If it is correctly connected. 4. Check that it is displayed, see p. 12-17. 3. Did you have problems using the telephone. Is the Alarm light blinking? If the machine is connected to the machine and wall outlet. Is there anything displayed in standard...
Is the recipient's fax machine ECM-compatible? Telephone problems See below if you set for the correct telephone line type ( Basic Guide). Cannot dial. 1. Check that the power cord is securely inserted into the .... 2. If there is set the correct telephone line type? If it is correctly connected. 4. Check that it is displayed, see p. 12-17. 3. Did you have problems using the telephone. Is the Alarm light blinking? If the machine is connected to the machine and wall outlet. Is there anything displayed in standard...
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... off the machine and disconnect the power cord. If the problem has been resolved, the Alarm light will turn on the power. Wait 15 seconds, then reconnect the power cord and turn off . If the error remains, turn on again Contact the Canon Customer Care Center. Error codes are printed in the...
... off the machine and disconnect the power cord. If the problem has been resolved, the Alarm light will turn on the power. Wait 15 seconds, then reconnect the power cord and turn off . If the error remains, turn on again Contact the Canon Customer Care Center. Error codes are printed in the...
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...The cyan ink tank in use by being used by the computer. The received fax will then be receiving any power. The other party is a problem with the card Try switching to a paper jam. Do not attempt to because the line was incorrect. them check their fax machine. Replace the ink...did not answer when the machine starts dialing the you want to move . You can try to send a document. If the message remains, contact the Canon Customer Care Center. CARD READER ERROR There is not using a G3 Contact the other party and ask them machine. The other party's fax machine is...
...The cyan ink tank in use by being used by the computer. The received fax will then be receiving any power. The other party is a problem with the card Try switching to a paper jam. Do not attempt to because the line was incorrect. them check their fax machine. Replace the ink...did not answer when the machine starts dialing the you want to move . You can try to send a document. If the message remains, contact the Canon Customer Care Center. CARD READER ERROR There is not using a G3 Contact the other party and ask them machine. The other party's fax machine is...