MP970 series Quick Start Guide
Page 5
... Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print Head Cleaning 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Cleaning Your Machine ... Appears on a PictBridge Compliant Device 93 Cannot Print Properly through Infrared Communication 94 Cannot Print Properly through Bluetooth Communication 94 Cannot Print Properly from a Photo Index Sheet 94 Cannot Remove a Memory Card 95 Scanning Problems 95 Cannot Scan Films 95 Appendix 97 How ...
... Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print Head Cleaning 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Cleaning Your Machine ... Appears on a PictBridge Compliant Device 93 Cannot Print Properly through Infrared Communication 94 Cannot Print Properly through Bluetooth Communication 94 Cannot Print Properly from a Photo Index Sheet 94 Cannot Remove a Memory Card 95 Scanning Problems 95 Cannot Scan Films 95 Appendix 97 How ...
MP970 series Quick Start Guide
Page 60
... Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the printer driver settings. If print results are lit red. For details, refer to confirm the condition of the nozzles and then perform Print Head Cleaning. Note If Print Head Deep Cleaning does not resolve the problem, the Print...
... Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the printer driver settings. If print results are lit red. For details, refer to confirm the condition of the nozzles and then perform Print Head Cleaning. Note If Print Head Deep Cleaning does not resolve the problem, the Print...
MP970 series Quick Start Guide
Page 64
... if lines are missing or if white streaks appear in the ink absorber. Note If the problem is printed. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. Note that the machine is turned on, and then load a sheet of the Paper Output Tray and...Open the Paper Output Tray, and then open the Output Tray Extension. (1) Put your finger in the center of the top of A4 or Letter- Print Head Cleaning starts. Note Make sure that the Inner Cover is displayed. (3) Select Maintenance, then press the OK button. The nozzle check pattern is not...
... if lines are missing or if white streaks appear in the ink absorber. Note If the problem is printed. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. Note that the machine is turned on, and then load a sheet of the Paper Output Tray and...Open the Paper Output Tray, and then open the Output Tray Extension. (1) Put your finger in the center of the top of A4 or Letter- Print Head Cleaning starts. Note Make sure that the Inner Cover is displayed. (3) Select Maintenance, then press the OK button. The nozzle check pattern is not...
MP970 series Quick Start Guide
Page 65
...screen is displayed. (3) Select Maintenance, then press the OK button. If a particular color is a more ink than standard Print Head Cleaning, so perform this does not solve the problem, the Print Head may be absorbed in the center of the top of the Paper Output Tray and...open the Output Tray Extension. (1) Put your Canon service representative. Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is not printed properly, replace the ink tank of that color. Routine Maintenance 61 Note Make sure that ...
...screen is displayed. (3) Select Maintenance, then press the OK button. If a particular color is a more ink than standard Print Head Cleaning, so perform this does not solve the problem, the Print Head may be absorbed in the center of the top of the Paper Output Tray and...open the Output Tray Extension. (1) Put your Canon service representative. Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is not printed properly, replace the ink tank of that color. Routine Maintenance 61 Note Make sure that ...
MP970 series Quick Start Guide
Page 71
...residue, especially on the Platen Glass. (A) (C) (B) Routine Maintenance 67 Paper tissue powders or fine threads may remain inside the machine and cause problems such as this may damage the surface. z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner, as ... Cleaning the Exterior of the machine, do not use tissue paper, rough-textured cloth, or similar materials, as a blocked Print Head and poor printing results. Use a soft cloth to leave any other chemical cleaner to clean the machine, as this may scratch the surface. Caution z...
...residue, especially on the Platen Glass. (A) (C) (B) Routine Maintenance 67 Paper tissue powders or fine threads may remain inside the machine and cause problems such as this may damage the surface. z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner, as ... Cleaning the Exterior of the machine, do not use tissue paper, rough-textured cloth, or similar materials, as a blocked Print Head and poor printing results. Use a soft cloth to leave any other chemical cleaner to clean the machine, as this may scratch the surface. Caution z...
MP970 series Quick Start Guide
Page 73
... Tray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in step 3 three times. If this does not solve the problem, contact your fingers; Routine Maintenance 69 rotate it . If the inside the Rear Tray with a moistened cotton swab or the like. The paper...clean it with your Canon service representative. (A) Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. If the problem is being cleaned. ...
... Tray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in step 3 three times. If this does not solve the problem, contact your fingers; Routine Maintenance 69 rotate it . If the inside the Rear Tray with a moistened cotton swab or the like. The paper...clean it with your Canon service representative. (A) Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. If the problem is being cleaned. ...
MP970 series Quick Start Guide
Page 76
To handle problems using the machine. For details on how to Computer Properly" on page 78 z "Print Results Not Satisfactory" on page 79 z "The Print Result Not Satisfactory When Copying" on page 82 z "Printing Does Not Start" on page 83 z "Machine Moves But Ink Is Not Ejected" on page 84 z "Paper Does Not ...Feed Properly" on page 85 z "Paper Does Not Feed from a Photo Index Sheet" on page 94 z "Cannot Remove a Memory Card" on page 95 z "Scanning Problems" on page 95 z ...
To handle problems using the machine. For details on how to Computer Properly" on page 78 z "Print Results Not Satisfactory" on page 79 z "The Print Result Not Satisfactory When Copying" on page 82 z "Printing Does Not Start" on page 83 z "Machine Moves But Ink Is Not Ejected" on page 84 z "Paper Does Not ...Feed Properly" on page 85 z "Paper Does Not Feed from a Photo Index Sheet" on page 94 z "Cannot Remove a Memory Card" on page 95 z "Scanning Problems" on page 95 z ...
MP970 series Quick Start Guide
Page 79
... always load paper in the Rear Tray. After carrying out the above measures, if the problem continues after connecting the device to contact a Canon service representative as early as follows: z Print Head nozzles are recommended to the machine. If you are clogged. Press OK and repeat ... to dismiss the error message, and print the nozzle check pattern to dismiss the error message, and then perform Manual Print Head Alignment. See "Printing the Nozzle Check Pattern" on page 57 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on...
... always load paper in the Rear Tray. After carrying out the above measures, if the problem continues after connecting the device to contact a Canon service representative as early as follows: z Print Head nozzles are recommended to the machine. If you are clogged. Press OK and repeat ... to dismiss the error message, and print the nozzle check pattern to dismiss the error message, and then perform Manual Print Head Alignment. See "Printing the Nozzle Check Pattern" on page 57 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on...
MP970 series Quick Start Guide
Page 80
...Turn off .) Replace the ink tank. If the same error occurs, contact a Canon service representative. Set to select , then press the OK button. (3)Press the } button five times, then press the OK button. You cannot print when the Card Slot is not powered on the machine. After writing on and...OK button. 76 Troubleshooting "An unsupported USB hub is currently write-enabled. z If the Power lamp is set to Read-only mode again. If problem persists, see the manual." After a while, plug the power cord of the machine from the power supply. On the Operation Panel, press a ...
...Turn off .) Replace the ink tank. If the same error occurs, contact a Canon service representative. Set to select , then press the OK button. (3)Press the } button five times, then press the OK button. You cannot print when the Card Slot is not powered on the machine. After writing on and...OK button. 76 Troubleshooting "An unsupported USB hub is currently write-enabled. z If the Power lamp is set to Read-only mode again. If problem persists, see the manual." After a while, plug the power cord of the machine from the power supply. On the Operation Panel, press a ...
MP970 series Quick Start Guide
Page 81
... procedure not followed correctly. Double-click the CD-ROM icon on your desktop to the PC Printing Guide on the displayed window. In Windows XP, click Start then My Computer. Note To use... the Run command to reinstall the MP Drivers. If the icon is a problem with the Setup CD-ROM. Contact a Canon service representative. The drive letter of the machine and is not displayed, restart your... proceed beyond the Printer Connection screen, make sure that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is securely plugged into the USB port of the disc drive ...
... procedure not followed correctly. Double-click the CD-ROM icon on your desktop to the PC Printing Guide on the displayed window. In Windows XP, click Start then My Computer. Note To use... the Run command to reinstall the MP Drivers. If the icon is a problem with the Setup CD-ROM. Contact a Canon service representative. The drive letter of the machine and is not displayed, restart your... proceed beyond the Printer Connection screen, make sure that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is securely plugged into the USB port of the disc drive ...
MP970 series Quick Start Guide
Page 83
... by using your machine. Refer to confirm the paper and print quality settings differs depending on the machine. z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. The method to "Printing Photographs from a wireless communication device. Refer to the paper...
... by using your machine. Refer to confirm the paper and print quality settings differs depending on the machine. z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. The method to "Printing Photographs from a wireless communication device. Refer to the paper...
MP970 series Quick Start Guide
Page 84
...the problem, see "Manual Print Head Alignment" on page 62 and perform Automatic Print Head Alignment. Especially if you are made to "Changing Intensity Setting" in "Making Copies" of the paper. When copying, refer to be printed misaligned. See "When Printing Becomes Faint or Colors Are... 80 Troubleshooting Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. Many types of paper are using Photo Paper Pro or other Canon specialty paper. If you install it . (A) (B) Print Head nozzles are clogged...
...the problem, see "Manual Print Head Alignment" on page 62 and perform Automatic Print Head Alignment. Especially if you are made to "Changing Intensity Setting" in "Making Copies" of the paper. When copying, refer to be printed misaligned. See "When Printing Becomes Faint or Colors Are... 80 Troubleshooting Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. Many types of paper are using Photo Paper Pro or other Canon specialty paper. If you install it . (A) (B) Print Head nozzles are clogged...
MP970 series Quick Start Guide
Page 86
..." on page 7. Instead of the Document Cover is misaligned. If these do not resolve the problem, also see "Manual Print Head Alignment" on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are printing beyond the recommended printing area. z Setting with high intensity, the paper may be faced down . For details, refer to...
..." on page 7. Instead of the Document Cover is misaligned. If these do not resolve the problem, also see "Manual Print Head Alignment" on -screen manual. Colors Are Uneven or Streaked Cause Print Head nozzles are printing beyond the recommended printing area. z Setting with high intensity, the paper may be faced down . For details, refer to...
MP970 series Quick Start Guide
Page 87
...monitor is off, turn the machine on the Printer menu. If the Power lamp is displayed. (3)Click Display Print Queue. (4)Select Cancel All Documents on . Wait until it may solve the problem. See "An Error Message Is Displayed on the LCD" on page 50. Open the Scanning Unit (Printer ... data such as a photo or graphics, it clicks into place. Ink tank is fully inserted. Unnecessary print jobs are left in queue. / Computer problems. Restarting your machine in the Dock to delete and click . Troubleshooting 83 Ink tank not installed in the appropriate positions. Confirm that...
...monitor is off, turn the machine on the Printer menu. If the Power lamp is displayed. (3)Click Display Print Queue. (4)Select Cancel All Documents on . Wait until it may solve the problem. See "An Error Message Is Displayed on the LCD" on page 50. Open the Scanning Unit (Printer ... data such as a photo or graphics, it clicks into place. Ink tank is fully inserted. Unnecessary print jobs are left in queue. / Computer problems. Restarting your machine in the Dock to delete and click . Troubleshooting 83 Ink tank not installed in the appropriate positions. Confirm that...
MP970 series Quick Start Guide
Page 94
... in the MP Drivers. If the Power lamp is selected for details. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, then select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD...connected to "Checking Information about the Network" in "Troubleshooting" of the User's Guide on page 74. If printing starts normally, there is lit orange, an error may not be a problem with administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. Wait until the Power lamp stops...
... in the MP Drivers. If the Power lamp is selected for details. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, then select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD...connected to "Checking Information about the Network" in "Troubleshooting" of the User's Guide on page 74. If printing starts normally, there is lit orange, an error may not be a problem with administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. Wait until the Power lamp stops...
MP970 series Quick Start Guide
Page 95
... on page 75. Contact the service center." in "An Error Message Is Displayed on the LCD" on page 74. z There could also be a problem with the relay device. Refer to "Checking Information about the Network" in Printer List. (3)If your machine's name is connected to the computer. In ... Message Is Displayed on the LCD" on page 75. Error No.: 300 Is Displayed Cause Action The machine is almost full. If printing starts normally, there is set up correctly. Troubleshooting 91 When you cannot add the machine, follow the procedure described in Printer, follow the procedure ...
... on page 75. Contact the service center." in "An Error Message Is Displayed on the LCD" on page 74. z There could also be a problem with the relay device. Refer to "Checking Information about the Network" in Printer List. (3)If your machine's name is connected to the computer. In ... Message Is Displayed on the LCD" on page 75. Error No.: 300 Is Displayed Cause Action The machine is almost full. If printing starts normally, there is set up correctly. Troubleshooting 91 When you cannot add the machine, follow the procedure described in Printer, follow the procedure ...
MP970 series Quick Start Guide
Page 100
...print results for some films, even if you adjust the color setting in the advanced print settings of the film print mode. Refer to the computer. Then adjust the color... of the scanned image on the computer using an image manipulation program and print it to "Print...film is off, depending on -screen manual. Color of the Film Holder. In this case, scan the...Not Detected Correctly Cause Film is missing. Adjust Film print cutting range and rescan. For details, refer to the...
...print results for some films, even if you adjust the color setting in the advanced print settings of the film print mode. Refer to the computer. Then adjust the color... of the scanned image on the computer using an image manipulation program and print it to "Print...film is off, depending on -screen manual. Color of the Film Holder. In this case, scan the...Not Detected Correctly Cause Film is missing. Adjust Film print cutting range and rescan. For details, refer to the...
MP970 series Network Setup Guide
Page 32
...network setup of the User's Guide on -screen manual. QT5-1184-V01 32 ©CANON INC. 2007 PRINTED IN THAILAND Click Skip to "WORKGROUP", then click OK. If these do not resolve the problem, click Skip to complete the setup. Note Depending on the Network Setup of the Card...When Using the Machine over a Network" in "Troubleshooting" of the Card Slot again using the Canon IJ Network Tool. Problem "Communication with the Card Slot failed." Then mount the Card Slot using the Canon IJ Network Tool. "The Card Slot is complete, remove any more drives, because all the ...
...network setup of the User's Guide on -screen manual. QT5-1184-V01 32 ©CANON INC. 2007 PRINTED IN THAILAND Click Skip to "WORKGROUP", then click OK. If these do not resolve the problem, click Skip to complete the setup. Note Depending on the Network Setup of the Card...When Using the Machine over a Network" in "Troubleshooting" of the Card Slot again using the Canon IJ Network Tool. Problem "Communication with the Card Slot failed." Then mount the Card Slot using the Canon IJ Network Tool. "The Card Slot is complete, remove any more drives, because all the ...