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...-16 Back Cover 12-18 When the Message Does Not Disappear 12-19 If the Delivery Feeder Unit Is Not Installed Correctly 12-22 Error Messages 12-25 Error Codes 12-30 If is displayed 12-36 Reloading the Paper 12-36 Changing the Paper Size Setting 12-36 If a Power Failure Occurs...
...-16 Back Cover 12-18 When the Message Does Not Disappear 12-19 If the Delivery Feeder Unit Is Not Installed Correctly 12-22 Error Messages 12-25 Error Codes 12-30 If is displayed 12-36 Reloading the Paper 12-36 Changing the Paper Size Setting 12-36 If a Power Failure Occurs...
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... machine. C. xviii B. Order a regular voice grade line or the equivalent from your telephone company's business representative. See p. 14-2 for Canon Facsimile Equipment A. Order an RJ11-C modular jack (USOC code), which may cause a fax error. Do not connect this sort generate electrical noise which often interferes with other appliances that cause "electrical noise." Location...
... machine. C. xviii B. Order a regular voice grade line or the equivalent from your telephone company's business representative. See p. 14-2 for Canon Facsimile Equipment A. Order an RJ11-C modular jack (USOC code), which may cause a fax error. Do not connect this sort generate electrical noise which often interferes with other appliances that cause "electrical noise." Location...
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...the U.S.A. Users in the U.S.A. Users in your telephone company's business representative. Order an CA11A modular jack (USOC code), which may cause a fax error. Order a normal business line from copiers, heaters, air conditioners or any electric equipment that is recommended if available... outlet to individual telephones for ringing and special codes, which should be independent from your area.) 2. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards, e.g.,...
...the U.S.A. Users in the U.S.A. Users in your telephone company's business representative. Order an CA11A modular jack (USOC code), which may cause a fax error. Order a normal business line from copiers, heaters, air conditioners or any electric equipment that is recommended if available... outlet to individual telephones for ringing and special codes, which should be independent from your area.) 2. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards, e.g.,...
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...-16 Back Cover 12-18 When the Message Does Not Disappear 12-19 If the Delivery Feeder Unit Is Not Installed Correctly 12-22 Error Messages 12-25 Error Codes 12-30 If is displayed 12-36 Reloading the Paper 12-36 Changing the Paper Size Setting 12-36 If a Power Failure Occurs...-40 Customer Support (Canada 12-40 Troubleshooting 12 Troubleshooting Chapter This chapter explains how to respond to paper and original jams, as well as to error messages.
...-16 Back Cover 12-18 When the Message Does Not Disappear 12-19 If the Delivery Feeder Unit Is Not Installed Correctly 12-22 Error Messages 12-25 Error Codes 12-30 If is displayed 12-36 Reloading the Paper 12-36 Changing the Paper Size Setting 12-36 If a Power Failure Occurs...-40 Customer Support (Canada 12-40 Troubleshooting 12 Troubleshooting Chapter This chapter explains how to respond to paper and original jams, as well as to error messages.
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...all jobs waiting in the print queue will be retained for approximately 60 minutes after the delivery feeder unit is not installed correctly, an error code appears on the display. If you have to turn the main power switch OFF. - Open the front cover gently holding the handle ... If the delivery feeder unit is installed correctly, contact Canon Customer Care Center. - Follow the procedure below to confirm that a job is turned off and check the display to install the delivery feeder unit correctly. If the error code does not disappear after the power cord has been disconnected...
...all jobs waiting in the print queue will be retained for approximately 60 minutes after the delivery feeder unit is not installed correctly, an error code appears on the display. If you have to turn the main power switch OFF. - Open the front cover gently holding the handle ... If the delivery feeder unit is installed correctly, contact Canon Customer Care Center. - Follow the procedure below to confirm that a job is turned off and check the display to install the delivery feeder unit correctly. If the error code does not disappear after the power cord has been disconnected...
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... another message. Wait for more than 10 seconds, then turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. A transmission error has occurred Check the line condition, then try browsing again. Prepare a new toner cartridge. Turn OFF the main power switch,... note of the display, turn it . For how to remove the jammed paper. (See "Clearing Jams," on the bottom left of the error code that appears on p. 12-2) Remove the original from the output The paper delivery tray is placed in the machine. the feeder. Follow the ...
... another message. Wait for more than 10 seconds, then turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. A transmission error has occurred Check the line condition, then try browsing again. Prepare a new toner cartridge. Turn OFF the main power switch,... note of the display, turn it . For how to remove the jammed paper. (See "Clearing Jams," on the bottom left of the error code that appears on p. 12-2) Remove the original from the output The paper delivery tray is placed in the machine. the feeder. Follow the ...
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... "Clearing Jams," on the System Monitor screen. Error Codes Error Codes If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code. See the table below for individual error codes. If a send, receive, or fax job does not complete successfully, the error code is scanned, or divide the document into two...
... "Clearing Jams," on the System Monitor screen. Error Codes Error Codes If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code. See the table below for individual error codes. If a send, receive, or fax job does not complete successfully, the error code is scanned, or divide the document into two...
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...are sending documents to recipient's machine was different from the number registered on p. 5-22.) - Insert a pause after the country code, or after the fax number of receiving machine with sufficient free the machine detected that the recipient's machine is able to a... machine is able to communicate, and try again. - Try sending again. - The recipient's machine did not answer within 35 seconds. - Error Codes Error Code #0005 #0009 #0012 #0018 #0037 #0059 #0099 #0401 Description Action - Documents could not be received because there is not correctly inserted ...
...are sending documents to recipient's machine was different from the number registered on p. 5-22.) - Insert a pause after the country code, or after the fax number of receiving machine with sufficient free the machine detected that the recipient's machine is able to a... machine is able to communicate, and try again. - Try sending again. - The recipient's machine did not answer within 35 seconds. - Error Codes Error Code #0005 #0009 #0012 #0018 #0037 #0059 #0099 #0401 Description Action - Documents could not be received because there is not correctly inserted ...
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...setting for image data is inserted, and then pulled out while the read the data again. - Confirm that the medium is full when sending color documents. - Set Divide into Pages to be automatically renamed by adding a number, which the data is not functioning. The job was in ...file with the same number already added to its file name in progress. The limit of the length of the medium and a file format. - Error Codes Error Code #0403 #0404 #0407 #0408 #0703 #0705 #0751 Description Action The job was - The job was failed because the medium was failed because the...
...setting for image data is inserted, and then pulled out while the read the data again. - Confirm that the medium is full when sending color documents. - Set Divide into Pages to be automatically renamed by adding a number, which the data is not functioning. The job was in ...file with the same number already added to its file name in progress. The limit of the length of the medium and a file format. - Error Codes Error Code #0403 #0404 #0407 #0408 #0703 #0705 #0751 Description Action The job was - The job was failed because the medium was failed because the...
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...a file server. - "Specifying a New Destination (Scan to File Server)," in System Management Set (from the Additional Functions screen) is operating properly. Error Codes Error Code #0752 #0753 #0755 #0801 #0802 #0804 #0806 Description Action The SMTP server name for the sending of a file to a file server. The... - The name of the file server. An incorrect user name or password was not assigned to send an e-mail message. - An error occurred on the server side during transmission to connect. Check TCP/IP Settings in Network Settings in E‑mail/I -fax is not correct,...
...a file server. - "Specifying a New Destination (Scan to File Server)," in System Management Set (from the Additional Functions screen) is operating properly. Error Codes Error Code #0752 #0753 #0755 #0801 #0802 #0804 #0806 Description Action The SMTP server name for the sending of a file to a file server. The... - The name of the file server. An incorrect user name or password was not assigned to send an e-mail message. - An error occurred on the server side during transmission to connect. Check TCP/IP Settings in Network Settings in E‑mail/I -fax is not correct,...
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...Check the status and setting of pages you can scan for faxing. Check the network status. - The POP server returned an error during transmission. - Check the POP Server name in E‑mail/I ‑Fax Settings in Network Settings in System Management Set...in System Management Set (from the Additional Functions screen). - Error Codes Error Code #0808 #0810 #0812 #0813 #0816 #0818 #0819 #0820 Description Action - A timeout error occurred while the machine was communicating with the FTP server. - An error occurred on the server while connecting to connect. A POP ...
...Check the status and setting of pages you can scan for faxing. Check the network status. - The POP server returned an error during transmission. - Check the POP Server name in E‑mail/I ‑Fax Settings in Network Settings in System Management Set...in System Management Set (from the Additional Functions screen). - Error Codes Error Code #0808 #0810 #0812 #0813 #0816 #0818 #0819 #0820 Description Action - A timeout error occurred while the machine was communicating with the FTP server. - An error occurred on the server while connecting to connect. A POP ...
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... have received data that the supported file format is received. This machine can store up to resend the data. - Action - Error Codes Error Code #0821 #0827 #0828 #0829 #0839 Description - Check the settings, and then ask the sender to approximately 1,000 pages of data in the e-Manual.) Troubleshooting 12-...
... have received data that the supported file format is received. This machine can store up to resend the data. - Action - Error Codes Error Code #0821 #0827 #0828 #0829 #0839 Description - Check the settings, and then ask the sender to approximately 1,000 pages of data in the e-Manual.) Troubleshooting 12-...
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...10 Paper Drawer 2 12-11 Stack bypass tray 12-8 When the message does not disappear 12-19 [Clear] key 1-6 Collating 4-57 Color Balance 4-51 Deleting 4-56 Recalling 4-55 Registering 4-53 Color Mode 4-7 Common Settings 13-6 Communications Settings 13-8 Control panel 1-3 Left side of control panel 1-10 Main control panel 1-6 Right side ... Book 3-24 Erasing One-Touch 3-50 Erasing Shadows/Lines 4-41 Binding Erase 4-41, 4-48 Book Frame Erase 4-41, 4-45 Original Frame Erase 4-41, 4-42 Error codes 12-30 Error indicator 1-6 Error messages 12-25 Ethernet port 1-3 External device jack 1-3 Appendix 14-8
...10 Paper Drawer 2 12-11 Stack bypass tray 12-8 When the message does not disappear 12-19 [Clear] key 1-6 Collating 4-57 Color Balance 4-51 Deleting 4-56 Recalling 4-55 Registering 4-53 Color Mode 4-7 Common Settings 13-6 Communications Settings 13-8 Control panel 1-3 Left side of control panel 1-10 Main control panel 1-6 Right side ... Book 3-24 Erasing One-Touch 3-50 Erasing Shadows/Lines 4-41 Binding Erase 4-41, 4-48 Book Frame Erase 4-41, 4-45 Original Frame Erase 4-41, 4-42 Error codes 12-30 Error indicator 1-6 Error messages 12-25 Ethernet port 1-3 External device jack 1-3 Appendix 14-8