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Canon MP830 Support Question

Canon MP830 Support Question

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Question posted by jeannad17519 on May 22nd, 2014

Canon Mp830 Ink Cartridge Jammed To Right Side. Error Code 5100

I changed my ink cartriges this morning, and first the machine said c"annot recognize cartridge", and then I got error code 5100. Print cartridge is jammed to right side and makes a loud screeching noise when it tries to move to center, but does not move. Please help.

Current Answers

Answer #1: Posted by TechSupport101 on May 22nd, 2014 12:04 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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Hi. Learn how to clear the error code from the video here

http://m.youtube.com/watch?v=rJQVwwRxPv4

Do not that the ink carriage may be moved manually .

Related Canon MP830 Manual Pages

User's Guide - Page 5

... any form, in whole or in order that use guide to change without the prior written consent of 28.8 Kbps or lower, depending on ITU-T No.1 Chart (Standard Mode) at the time of shooting is copyrighted by Canon Inc. with all rights reserved. Canon MP830 User's Guide Copyright This manual is used to ITU-T V.34...
User's Guide - Page 25

... Purchase paper by the name. *2 This is available only when printing from the Cassette can damage the machine. Always load in the Auto Sheet Feeder. If this happens, ...specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM. *5 Feeding from your computer. *3 When loading a stack of paper, the printed side may not be able to purchase some Canon branded ...
User's Guide - Page 44

...Copying Making Copies This section describes the basic procedure to make copies. 1 Prepare for black & white copying. See "Turning on the Machine" on the machine. ...page 39. (3) Press [Color] for color copying, or [Black] for copying. (1) Press [ON/OFF] to check or change the page size, media type...machine starts copying. 42 Copying Chapter 2 See "To Change Print Settings" on page 27.
User's Guide - Page 71

... not remove the memory card while the machine is dirty, the machine may take some time before printing starts. z If the memory card has been removed and then reinserted before printing with the Photo Index Sheet, it is set on the LCD, press [OK]. Make sure that you have marked all the necessary circles on...
User's Guide - Page 128

... X v.10.4. 1 Press [ON/OFF] to turn on the machine. For details, refer to stop printing. z The steps described in this section are for each application software you use. To show Canon IJ Status Monitor, click [Canon MP830 Series Printer] on page 22. 126 Printing from Your Computer Chapter 6 Printing with Macintosh Note z Menu and command names may...
User's Guide - Page 141

... speed. Chapter 9 Changing the Machine Settings 139 z Auto...this feature and avoid transmission errors caused when a fax ...machine does not support color faxing. z TX report Sets whether to . z FAX/TEL auto switch Specifies the detailed settings when the receive mode is selected, sets whether to receive the fax after each transmission. Default action Sets whether to print...
User's Guide - Page 144

... missing characters or white streaks appear despite sufficient ink levels, see "When Printing Becomes Faint or Colors are Incorrect" on page 161. 142 Routine Maintenance Chapter 10 See "An Error Message is displayed on the LCD, an ink tank error has occurred and the machine cannot continue to install the ink tanks in the incorrect position. Chapter 10...
User's Guide - Page 149

... the Print Head cleaning finishes. When you start printing after turning OFF the machine with water or sweat, ink may be sure to hold the LCD. Numerous nozzles are installed in color, or perform Print Head ... used for high-precision printing. Note z If is closed , some ink tanks may blur depending on the paper. Open the Scanning Unit (Printer Cover) and make sure that the Inner Cover...
User's Guide - Page 163

... displayed on the memory card. Replace the empty ink tank immediately after the printing. If an error occurs when the machine is connected to continue printing, press [OK] with the ink tank installed. Replace the ink tank and close the Scanning Unit (Printer Cover). The machine may vary depending on the ink tank flashes). z There are flashing red, check...
User's Guide - Page 164

... ink tank. Canon shall not be recognized. Canon recommends to replace a particular part of the machine. The following ink cannot be recognized. U150 The remaining level of the following ink tank cannot be correctly detected. U130 z Ink tank errors have occurred (The lamp on the ink tank is open or close it before pressing [OK] on the ink tank is almost full. Printing...
User's Guide - Page 165

... the operation. Auto head align has failed. **** Error code z A4/Letter-sized paper is not supported by this error still remains, contact the Canon Customer Care Center. Print the nozzle check pattern to the machine. For details on manual Print Head alignment, see "Adjusting the Print Head Manually" on the machine, and then reconnect the camera to check the...
User's Guide - Page 182

... are installed in waste ink absorber to contact the Canon Customer Care Center as early as possible. You can continue under the ink out condition. See "Getting the Ink Level Information" on page 142. z The ink tank may not be defective. The machine may be installed properly. If the error still remains, the Print Head may be compatible...
User's Guide - Page 194

... is selected if either [USBnnn (Canon MP830 Series Printer)] or [MPUSBPRNnn (Canon MP830 Printer)] (where n is a number) is securely connected to change the port setting according to resolve the error, see "An Error Message is Displayed on the LCD" on . Ensure that is preventing the Print Head Holder from moving, cancel printing from your machine. 3. Paper is not selected correctly...
User's Guide - Page 201

... the On-screen Manuals Follow the steps described below to uninstall all of the machine that you to restart your computer is not installed on your system up to ... install them will be deleted collectively. 1 Click [Start], and select [All Programs] (or [Programs]), [Canon MP830 Manual], and then [Uninstall]. 2 Click [OK] when the confirmation message appears. Browser: Help Viewer Note ...
Easy Setup Instructions - Page 1

... on yourself when handling these items. 2 Remove the orange protective cap from the machine. Do not start another operation here. • When automatic Print Head alignment cannot be some transparent or light blue ink on print quality. Paper Support If the orange-colored protective film is displayed on the LCD, select using [ ] or [ ] and...
Service Manual - Page 8

...ink tank becomes empty. ("No ink error" displayed on the monitor, or short flashing of use (2) Print head Same as the machine life. (3) Ink tank (target value) 230 pages 10,260 pages 7,450 pages 150 pages 610 pages 300 pages Pattern Black text Color chart Ink...due to ink mist attached to make and set the ASF sub-roller cleaning sheet, for details] *1: Only for CD / DVD printing supported ...
Service Manual - Page 10

... Status Monitor. 3) Error codes are printed in the "operator call/service call error occurs: 1) ON/OFF button: To turn the machine off and on the LCD Solution Auto sheet feeder. Install the print head. (U051) Replace the empty ink tank(s), and close the cover. (U041) The following ways: 1) Operator call errors, the error will clear the error without printing the remaining...
Service Manual - Page 11

... turn the machine on . Press [OK] to clear the error. Press the OK button. - Ink tank not recognized. [1410 to be recognized. (U140) tank LED is turned off and back on again. *1: Only for models supporting CD / DVD printing *2: Only for 5 sec. Ink tank in an ink tank (the ink tank [1682] The following ink tank cannot be printed on the...
Service Manual - Page 74

... likely to 3 times*1. A paper jam occurs. Paper feeding from the cassette to cleaning (from the MP driver or via the - determines the paper feed alignment, is printed. - Soiling on paper in a wave or curl of paper or on the back 2. After continuous In borderless printing, 1. smeared. Absorbed ink may accumulate, smearing paper. Paper gets...
Service Manual - Page 80

...a computer) / 41.3dB (copy) - 3. Direct print port (for a computer) - PIXMA MP830 SPECIFICATIONS Type Paper feeding method Resolution Throughput (target value) Printing direction Print width Interface ASF stacking capacity Cassette stacking capacity Paper weight Detection functions Acoustic noise Environmental requirements Desktop serial color inkjet printer Auto sheet feed (ASF, cassette...

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