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User's Guide Table of Contents Introduction 2 Before Using Your Machine 6 Copying 18 Sending Faxes 19 Receiving Faxes 28 Settings and Activity Reports 37 Routine Maintenance 43 Troubleshooting 53 Specifications 66 Appendix 67
User's Guide Table of Contents Introduction 2 Before Using Your Machine 6 Copying 18 Sending Faxes 19 Receiving Faxes 28 Settings and Activity Reports 37 Routine Maintenance 43 Troubleshooting 53 Specifications 66 Appendix 67
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...coverage at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-...attractive and easy-to-use extended service program that provides up to your Canon service and support, call (1-800-385-2155), or visit our...
...coverage at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-...attractive and easy-to-use extended service program that provides up to your Canon service and support, call (1-800-385-2155), or visit our...
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...to use the machine safely, always pay attention to identify the buttons you select an item to set up , operate, maintain, and troubleshoot your fax automatically assigns the document a unique transaction number. Reading these items to operate the machine correctly and to avoid damage to these cautions. ... abbreviation used in a menu. In order to use the machine safely, always pay attention to the machine. Note Indicates notes for four Canon models. A setting that the illustrations of the LCD display may differ from which appears on how to set up or change it. A...
...to use the machine safely, always pay attention to identify the buttons you select an item to set up , operate, maintain, and troubleshoot your fax automatically assigns the document a unique transaction number. Reading these items to operate the machine correctly and to avoid damage to these cautions. ... abbreviation used in a menu. In order to use the machine safely, always pay attention to the machine. Note Indicates notes for four Canon models. A setting that the illustrations of the LCD display may differ from which appears on how to set up or change it. A...
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... Mode/Resolution]. If the document does not eject, press [Start/Copy] for a few seconds, then the fax will feed out the document. See "Jams in the same resolution when making multiple copies, see "Troubleshooting" on page 53. 1 Load the document face up to make a correction to 99) using the numeric ...58. If you make up into memory is as follows: z COPY STANDARD/COPY FINE/COPY DRAFT = 10 pages Note z The number of pages the fax can scan into the Document Tray. You can make copies of multiple documents at a time. Note If paper jams, see "Copying Problems" on the...
... Mode/Resolution]. If the document does not eject, press [Start/Copy] for a few seconds, then the fax will feed out the document. See "Jams in the same resolution when making multiple copies, see "Troubleshooting" on page 53. 1 Load the document face up to make a correction to 99) using the numeric ...58. If you make up into memory is as follows: z COPY STANDARD/COPY FINE/COPY DRAFT = 10 pages Note z The number of pages the fax can scan into the Document Tray. You can make copies of multiple documents at a time. Note If paper jams, see "Copying Problems" on the...
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... Tray. Note z If paper jams, see "Troubleshooting" on page 16. z You can specify the number of the dialing methods described in this chapter. See "Loading Documents and Paper" on the Canon FAX Standard Chart No.1, standard resolution). The fax begins sending. If this chapter. See "LCD Messages..." on page 16. See "Loading Documents" on page 62. TEL= 3456xxxx Sending Faxes 19 You cannot add pages while the fax is full, it will send ...
... Tray. Note z If paper jams, see "Troubleshooting" on page 16. z You can specify the number of the dialing methods described in this chapter. See "Loading Documents and Paper" on the Canon FAX Standard Chart No.1, standard resolution). The fax begins sending. If this chapter. See "LCD Messages..." on page 16. See "Loading Documents" on page 62. TEL= 3456xxxx Sending Faxes 19 You cannot add pages while the fax is full, it will send ...
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... when the call is a voice call , then press [Start/Copy] twice. 22SEC. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for your needs, set in has elapsed ( setting). 1 Press [Menu]. 2 Use [{] or [}] to select , then press [Start/Copy]. The LCD displays . 5 Press [... which mode is suitable for someone to select , then press [Start/Copy]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. Receiving Faxes Note z If paper jams, see "Troubleshooting" on page 53. The LCD displays .
... when the call is a voice call , then press [Start/Copy] twice. 22SEC. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for your needs, set in has elapsed ( setting). 1 Press [Menu]. 2 Use [{] or [}] to select , then press [Start/Copy]. The LCD displays . 5 Press [... which mode is suitable for someone to select , then press [Start/Copy]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. Receiving Faxes Note z If paper jams, see "Troubleshooting" on page 53. The LCD displays .
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... clearing document jams. z When and are displayed on with the steps below. z When is not fed out, gently pull the document out of the fax as shown, then press [Stop]. z If you cannot pull the paper out, continue with [ON/OFF]. Jams in the Multi-Purpose Tray If paper... You do not need to take out all the jammed paper. 2 After taking out jammed paper, turn the fax off, then turn it gently in either direction. Troubleshooting 53 z Pull it back on the LCD. Troubleshooting Paper Jams Jams in the Document Tray When a document jams or misfeeds in the Document Tray...
... clearing document jams. z When and are displayed on with the steps below. z When is not fed out, gently pull the document out of the fax as shown, then press [Stop]. z If you cannot pull the paper out, continue with [ON/OFF]. Jams in the Multi-Purpose Tray If paper... You do not need to take out all the jammed paper. 2 After taking out jammed paper, turn the fax off, then turn it gently in either direction. Troubleshooting 53 z Pull it back on the LCD. Troubleshooting Paper Jams Jams in the Document Tray When a document jams or misfeeds in the Document Tray...
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2 Open the Printer Cover. 3 Gently remove the jammed paper inside the fax. 4 Press [Stop]. If the power disconnects, the following will apply: z You will not be loaded correctly. Paper may not ...loaded correctly. Make sure the paper stack is adjusted correctly (see the Easy Setup Instructions). The fax returns to the machine, you are able to send or receive faxes or make voice calls or not depends on your telephone type. All documents stored in the Multi...edge of the stack (see the Easy Setup Instructions). Paper is Loaded Skewed (Printing is clear. 54 Troubleshooting
2 Open the Printer Cover. 3 Gently remove the jammed paper inside the fax. 4 Press [Stop]. If the power disconnects, the following will apply: z You will not be loaded correctly. Paper may not ...loaded correctly. Make sure the paper stack is adjusted correctly (see the Easy Setup Instructions). The fax returns to the machine, you are able to send or receive faxes or make voice calls or not depends on your telephone type. All documents stored in the Multi...edge of the stack (see the Easy Setup Instructions). Paper is Loaded Skewed (Printing is clear. 54 Troubleshooting
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...see the Easy Setup Instructions). The fax may have been loaded correctly into the Document Tray. The document may not have overheated. z Remove the document, stack it if necessary, and load it cool for the correct telephone line type (see page 16). Troubleshooting 55 z Do not force the ...paper stack into the Document Tray correctly (see page 10). The receiving party's fax machine may be loaded in the Multi-Purpose Tray. Action Make sure the FINE ...
...see the Easy Setup Instructions). The fax may have been loaded correctly into the Document Tray. The document may not have overheated. z Remove the document, stack it if necessary, and load it cool for the correct telephone line type (see page 16). Troubleshooting 55 z Do not force the ...paper stack into the Document Tray correctly (see page 10). The receiving party's fax machine may be loaded in the Multi-Purpose Tray. Action Make sure the FINE ...
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... properly recorded (see page 30). If the copy is a G3 fax machine). Documents Sent From the Fax are secure (see page 18). The telephone line may not be a G3 fax machine. Check the fax by making a copy (see the Easy Setup Instructions). 56 Troubleshooting ECM may be set . An error may have a document stored...
... properly recorded (see page 30). If the copy is a G3 fax machine). Documents Sent From the Fax are secure (see page 18). The telephone line may not be a G3 fax machine. Check the fax by making a copy (see the Easy Setup Instructions). 56 Troubleshooting ECM may be set . An error may have a document stored...
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...incorrect. Determine if the problem is from the FINE Cartridge before hanging up . The Multi-Purpose Tray may be disabled. Fax Does Not Print Action Make sure you will disconnect the call is with an outgoing message properly recorded (see the Easy Setup Instructions). ... sure a document is not set to the fax and that an answering machine is functioning properly. z Print an activity report and check for an error message (see the Easy Setup Instructions). Call the sender and have to switch automatically between telephone and fax reception. Troubleshooting 57
...incorrect. Determine if the problem is from the FINE Cartridge before hanging up . The Multi-Purpose Tray may be disabled. Fax Does Not Print Action Make sure you will disconnect the call is with an outgoing message properly recorded (see the Easy Setup Instructions). ... sure a document is not set to the fax and that an answering machine is functioning properly. z Print an activity report and check for an error message (see the Easy Setup Instructions). Call the sender and have to switch automatically between telephone and fax reception. Troubleshooting 57
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... pattern (see page 46). MEMORY FULL Appears on the LCD When Making Multiple Copies Cause The fax's memory is on (see page 43). The document you are clogged. z Change the scanning resolution and...a bad connection. Action Lower the reception speed (see RX START SPEED on page 59. 58 Troubleshooting Copying Problems The Fax Does Not Make a Copy Cause Action The FINE Cartridge may need to free up into the ...). Action z Print or delete any documents stored in the fax's memory, then start again. Note For additional troubleshooting, see page 34) to be replaced.
... pattern (see page 46). MEMORY FULL Appears on the LCD When Making Multiple Copies Cause The fax's memory is on (see page 43). The document you are clogged. z Change the scanning resolution and...a bad connection. Action Lower the reception speed (see RX START SPEED on page 59. 58 Troubleshooting Copying Problems The Fax Does Not Make a Copy Cause Action The FINE Cartridge may need to free up into the ...). Action z Print or delete any documents stored in the fax's memory, then start again. Note For additional troubleshooting, see page 34) to be replaced.
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...to be, try turning the paper over and printing on the wrong side of telephone line in use near the fax. be in use (pulse/tone). You may not be switched on . The FINE Cartridge print head may ...securely. If the print quality is set for the type of the paper. Troubleshooting 59 The power cord may be damaged. Make sure the fax is not as clear as you would like it to turn the machine ...Print Quality is plugged in and turned on. Make sure the FINE Cartridge is plugged securely into the fax and into a power strip, make sure the power strip is Not What You Expect; Make sure all ...
...to be, try turning the paper over and printing on the wrong side of telephone line in use near the fax. be in use (pulse/tone). You may not be switched on . The FINE Cartridge print head may ...securely. If the print quality is set for the type of the paper. Troubleshooting 59 The power cord may be damaged. Make sure the fax is not as clear as you would like it to turn the machine ...Print Quality is plugged in and turned on. Make sure the FINE Cartridge is plugged securely into the fax and into a power strip, make sure the power strip is Not What You Expect; Make sure all ...
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...132; Nothing Appears on the other side. For more information, contact your machine. Check that the power cord is with another. The Fax will not Print Reports Cause Action The FINE Cartridge may not be , try turning the paper over and printing on the LCD Cause Action The...in the Power Saver mode. The LCD/LED may be in securely. Action z See the contract details of your local telephone company. 60 Troubleshooting You may be printing on . Action Make sure you would like it in and turned on the Operation Panel except for printing. Press any...
...132; Nothing Appears on the other side. For more information, contact your machine. Check that the power cord is with another. The Fax will not Print Reports Cause Action The FINE Cartridge may not be , try turning the paper over and printing on the LCD Cause Action The...in the Power Saver mode. The LCD/LED may be in securely. Action z See the contract details of your local telephone company. 60 Troubleshooting You may be printing on . Action Make sure you would like it in and turned on the Operation Panel except for printing. Press any...
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... the memory clear report will automatically print a memory clear report as soon as power is restored to the fax, it will automatically print out a list of documents that were stored in the fax memory will be printed even after the cartridge is replaced or paper is turned off : z You cannot ... a power failure. z You can receive voice calls only if a telephone, or an extension phone is turned off , the fax will not be lost . Troubleshooting 61 However, documents stored in the memory at the time of a Power Failure The user data settings and registered data for one-touch speed...
... the memory clear report will automatically print a memory clear report as soon as power is restored to the fax, it will automatically print out a list of documents that were stored in the fax memory will be printed even after the cartridge is replaced or paper is turned off : z You cannot ... a power failure. z You can receive voice calls only if a telephone, or an extension phone is turned off , the fax will not be lost . Troubleshooting 61 However, documents stored in the memory at the time of a Power Failure The user data settings and registered data for one-touch speed...
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.... Cause The feature has been enabled by pressing [ON/OFF] quickly. AUTO REDIAL Action The received fax is not working. Press [Stop]. If the same error occurs, contact a Canon service representative. !!CHECK!! 5B00 Cause The ink absorber (which holds the ink used for the... the paper jam or foreign object that the protective tape are displayed on again. The other party and have them check their fax machine. 62 Troubleshooting Then press [Stop] and start again. Wait for print head cleaning) may have occurred. If you tried to redial the ...
.... Cause The feature has been enabled by pressing [ON/OFF] quickly. AUTO REDIAL Action The received fax is not working. Press [Stop]. If the same error occurs, contact a Canon service representative. !!CHECK!! 5B00 Cause The ink absorber (which holds the ink used for the... the paper jam or foreign object that the protective tape are displayed on again. The other party and have them check their fax machine. 62 Troubleshooting Then press [Stop] and start again. Wait for print head cleaning) may have occurred. If you tried to redial the ...
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...you are different. CLEAR PAPER JAM Action Load the correct paper size or change the setting (see on your fax is not using Error Correction Mode (ECM). ECM TX Action ECM receptions may take longer than normal transmissions. ...Cause The other party and ask them check their fax machine. Set your telephone line (see page 53), and start again. Turn off ECM if you need to transmit quickly... (see page 40). Cause The size of the document and then send the copy. Troubleshooting 63
...you are different. CLEAR PAPER JAM Action Load the correct paper size or change the setting (see on your fax is not using Error Correction Mode (ECM). ECM TX Action ECM receptions may take longer than normal transmissions. ...Cause The other party and ask them check their fax machine. Set your telephone line (see page 53), and start again. Turn off ECM if you need to transmit quickly... (see page 40). Cause The size of the document and then send the copy. Troubleshooting 63
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... Troubleshooting Action Register the one -touch speed dialing button or coded speed dialing code you entered has not been registered. Load paper in memory (see page 43). REMOVE DOCUMENT Cause The document is set while printing. Press [ON/OFF] to continue printing. Cause Action The fax's...document by printing or deleting any documents stored in memory because the feature is full. Press [Stop] to cancel (see page 32). The fax receives documents in memory (see page 43). Cause Ink has run out. INK VOL UNKNOWN Action Replace the FINE Cartridge (see...
... Troubleshooting Action Register the one -touch speed dialing button or coded speed dialing code you entered has not been registered. Load paper in memory (see page 43). REMOVE DOCUMENT Cause The document is set while printing. Press [ON/OFF] to continue printing. Cause Action The fax's...document by printing or deleting any documents stored in memory because the feature is full. Press [Stop] to cancel (see page 32). The fax receives documents in memory (see page 43). Cause Ink has run out. INK VOL UNKNOWN Action Replace the FINE Cartridge (see...
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...nnnn If required, try sending again. Action Cause When the fax sends or receives a document, it assigns it later. Turn...too small. Cause Action An error requiring servicing might have occurred. If the same error occurs, contact a Canon service representative. After a while, plug the power cord of the machine from the power supply. See "Document... 16. TX/RX CANCELLED Cause You pressed [Stop] to cancel the transmission. TX/RX NO. Troubleshooting 65 nnnn Action Write the number down if you will need it a unique identification number (nnnn). !!CHECK!!...
...nnnn If required, try sending again. Action Cause When the fax sends or receives a document, it assigns it later. Turn...too small. Cause Action An error requiring servicing might have occurred. If the same error occurs, contact a Canon service representative. After a while, plug the power cord of the machine from the power supply. See "Document... 16. TX/RX CANCELLED Cause You pressed [Stop] to cancel the transmission. TX/RX NO. Troubleshooting 65 nnnn Action Write the number down if you will need it a unique identification number (nnnn). !!CHECK!!...
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... OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) ... service calls or service problems. (c) If the Product has had its serial number or dating defaced, altered or removed. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. The name and telephone number of the ASF...
... OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) ... service calls or service problems. (c) If the Product has had its serial number or dating defaced, altered or removed. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. The name and telephone number of the ASF...