Software Users Manual - English
Page 10
... devices, allowing you to get immediate notification of error messages such as paper empty, paper jam or ink replacement required. Click the Troubleshooting button to the Brother Genuine Supplies web site. There are two locations where you start up your... PC, the Brother Status Monitor icon appears on the tasktray. A green icon indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC...
... devices, allowing you to get immediate notification of error messages such as paper empty, paper jam or ink replacement required. Click the Troubleshooting button to the Brother Genuine Supplies web site. There are two locations where you start up your... PC, the Brother Status Monitor icon appears on the tasktray. A green icon indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC...
Software Users Manual - English
Page 127
...the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Preferences. Hiding or showing the window After starting the Status Monitor, you see error messages such as paper empty, paper jam or ink replacement required at pre-set at what interval the software ...will update the machine status information. You can check the device status by clicking the Ink Level icon in the DEVICE SETTINGS tab of ControlCenter2 or by choosing Brother Status Monitor ...
...the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Preferences. Hiding or showing the window After starting the Status Monitor, you see error messages such as paper empty, paper jam or ink replacement required at pre-set at what interval the software ...will update the machine status information. You can check the device status by clicking the Ink Level icon in the DEVICE SETTINGS tab of ControlCenter2 or by choosing Brother Status Monitor ...
Advanced Users Manual - English
Page 46
... outlet and open position. Cleaning the paper pick-up Rollers (1) with a dry, soft lint-free cloth. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. 1 c Clean the Paper Pick-up rollers A a Pull the paper tray completely out of the machine. ...a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover. Make sure the cover is closed properly....
... outlet and open position. Cleaning the paper pick-up Rollers (1) with a dry, soft lint-free cloth. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. 1 c Clean the Paper Pick-up rollers A a Pull the paper tray completely out of the machine. ...a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover. Make sure the cover is closed properly....
Quick Setup Guide - English
Page 2
.... Make sure that the paper is flat in too far. 2 o 1 b Lift the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds. IMPORTANT DO NOT push the paper in the tray. Check... that the triangular marks c on the paper side guides a and paper length guide b line up with the mark for the paper size you are using. ...
.... Make sure that the paper is flat in too far. 2 o 1 b Lift the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds. IMPORTANT DO NOT push the paper in the tray. Check... that the triangular marks c on the paper side guides a and paper length guide b line up with the mark for the paper size you are using. ...
Users Manual - English
Page 11
... the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74...
... the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74...
Users Manual - English
Page 24
... and hold the universal guide release button (1) as you do not push the paper in too far; Chapter 2 Note When you are using both hands. it may cause paper jams. 1 d Fan the stack of the paper. 1 IMPORTANT Always make sure that you slide out the front of the tray and ...cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Over filling the paper tray may lift at the back...
... and hold the universal guide release button (1) as you do not push the paper in too far; Chapter 2 Note When you are using both hands. it may cause paper jams. 1 d Fan the stack of the paper. 1 IMPORTANT Always make sure that you slide out the front of the tray and ...cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Over filling the paper tray may lift at the back...
Users Manual - English
Page 29
...paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page. d Press a or b to choose General Setup. b Press a or b to choose Letter, Legal, A4, A5, EXE and 4"x 6". d Press a or b to choose General Setup. b Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother... BP61, Other Glossy or Transparency. Press OK. a Press Menu. Paper settings 2 Paper Type 2 To get the best print quality, set the machine for printing faxes: Letter...
...paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page. d Press a or b to choose General Setup. b Press a or b to choose Letter, Legal, A4, A5, EXE and 4"x 6". d Press a or b to choose General Setup. b Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother... BP61, Other Glossy or Transparency. Press OK. a Press Menu. Paper settings 2 Paper Type 2 To get the best print quality, set the machine for printing faxes: Letter...
Users Manual - English
Page 30
...tab of the printer driver or in the Paper Type setting of the same photo paper in the machine. the surface may not be sure to prevent smudging or paper jams. Avoid touching the printed surface of photo paper. Recommended print media 2 To get the best... print quality for this may stain your fingers. We recommend testing various paper types before buying large quantities. Transparencies designed for inkjet printing. 16 Brother paper Paper Type ...
...tab of the printer driver or in the Paper Type setting of the same photo paper in the machine. the surface may not be sure to prevent smudging or paper jams. Avoid touching the printed surface of photo paper. Recommended print media 2 To get the best... print quality for this may stain your fingers. We recommend testing various paper types before buying large quantities. Transparencies designed for inkjet printing. 16 Brother paper Paper Type ...
Users Manual - English
Page 31
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
Users Manual - English
Page 34
Using the ADF (MFC-J415W only) 3 The ADF can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. d Make sure you place your document. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF underneath the ...guides until you do this, the ADF may jam. a Unfold the ADF Document Output Support Flap (1). Document Sizes Supported 3 Paper: Length: Width: Weight: 20 lb LTR (80 g/m2 A4) 5.8 to 14 in. (148 to 355.6 mm) 5.8 to 8.5 in . (...
Using the ADF (MFC-J415W only) 3 The ADF can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. d Make sure you place your document. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF underneath the ...guides until you do this, the ADF may jam. a Unfold the ADF Document Output Support Flap (1). Document Sizes Supported 3 Paper: Length: Width: Weight: 20 lb LTR (80 g/m2 A4) 5.8 to 14 in. (148 to 355.6 mm) 5.8 to 8.5 in . (...
Users Manual - English
Page 71
...deleting unused files to access a Speed Dial Set up . There is a problem with the memory card. Check the Jam Clear Cover is out of the following the steps in Printer jam or paper jam on page 51.) The machine is closed properly. answer or is not installed properly. You tried to free some...want to convert it, the color fax will ask that the fax be printed at both ends. (See Printer jam or paper jam on page 9.) The paper is too cold. again. Remove the jammed paper by putting in the correct position. If the sending machine has the ability to use the Caller ID feature ...
...deleting unused files to access a Speed Dial Set up . There is a problem with the memory card. Check the Jam Clear Cover is out of the following the steps in Printer jam or paper jam on page 51.) The machine is closed properly. answer or is not installed properly. You tried to free some...want to convert it, the color fax will ask that the fax be printed at both ends. (See Printer jam or paper jam on page 9.) The paper is too cold. again. Remove the jammed paper by putting in the correct position. If the sending machine has the ability to use the Caller ID feature ...
Users Manual - English
Page 72
... to the correct paper size. A foreign object such as a paper clip or ripped paper is in Printer jam or paper jam on page 61. Open the scanner cover and remove any important messages. Load the correct size of Memory Paper Jam Unable to Clean XX Unable to Init. Make sure the paper length guide is ...set to Scan XX Wrong Paper Size Cause The machine's memory is in progress, press Stop/Exit and wait until the...
... to the correct paper size. A foreign object such as a paper clip or ripped paper is in Printer jam or paper jam on page 61. Open the scanner cover and remove any important messages. Load the correct size of Memory Paper Jam Unable to Clean XX Unable to Init. Make sure the paper length guide is ...set to Scan XX Wrong Paper Size Cause The machine's memory is in progress, press Stop/Exit and wait until the...
Users Manual - English
Page 73
....) a Press Stop/Exit to choose Report Trans. b Press Menu. c Press a or b to interrupt the error temporarily. Transferring your own pace by -step instructions when paper gets jammed. d Press a or b to Init. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you cannot enter fax...
....) a Press Stop/Exit to choose Report Trans. b Press Menu. c Press a or b to interrupt the error temporarily. Transferring your own pace by -step instructions when paper gets jammed. d Press a or b to Init. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you cannot enter fax...
Users Manual - English
Page 74
..., or if they are too long. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. c Pull the jammed document out to clear a document jam. d Close the ADF cover. Document is jammed in the top of the ADF unit B a Take...
..., or if they are too long. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. c Pull the jammed document out to clear a document jam. d Close the ADF cover. Document is jammed in the top of the ADF unit B a Take...
Users Manual - English
Page 75
... your faxes or Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Troubleshooting c Close the Jam Clear Cover. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. IMPORTANT Before you unplug the machine from the ... lose any important messages. (See Transferring your faxes that are stored in the machine. Pull the paper tray completely out of the machine. d If the paper support flap is closed properly. Printer jam or paper jam B Take out the jammed paper depending on where it , and then close the...
... your faxes or Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Troubleshooting c Close the Jam Clear Cover. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. IMPORTANT Before you unplug the machine from the ... lose any important messages. (See Transferring your faxes that are stored in the machine. Pull the paper tray completely out of the machine. d If the paper support flap is closed properly. Printer jam or paper jam B Take out the jammed paper depending on where it , and then close the...
Users Manual - English
Page 76
...hands. 1 2 3 Move the print head (if necessary) to take out the paper. i While holding the paper tray in the corners of the machine. IMPORTANT DO NOT use the paper support flap for Legal size paper. Make sure that jammed paper is at the right corner as shown in this area. j Re-connect the ...power cord. 62 Unplug the machine from the power source, and take out any paper remaining in the illustration, you...
...hands. 1 2 3 Move the print head (if necessary) to take out the paper. i While holding the paper tray in the corners of the machine. IMPORTANT DO NOT use the paper support flap for Legal size paper. Make sure that jammed paper is at the right corner as shown in this area. j Re-connect the ...power cord. 62 Unplug the machine from the power source, and take out any paper remaining in the illustration, you...
Users Manual - English
Page 78
... the print head in appendix A in the Advanced User's Guide.) Make sure you are using photo paper, make sure that you print on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for up to run. Clean the print head. (See Cleaning ...Characters and lines are using Genuine Brother Innobella™ Ink. Check the printing alignment. (See Checking the print alignment in appendix A in the machine's menu matches the type of paper. (See Acceptable paper and other print media on page 9.) Make sure the Jam Clear Cover is closed properly. Check...
... the print head in appendix A in the Advanced User's Guide.) Make sure you are using photo paper, make sure that you print on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for up to run. Clean the print head. (See Cleaning ...Characters and lines are using Genuine Brother Innobella™ Ink. Check the printing alignment. (See Checking the print alignment in appendix A in the machine's menu matches the type of paper. (See Acceptable paper and other print media on page 9.) Make sure the Jam Clear Cover is closed properly. Check...
Users Manual - English
Page 79
...Brother Photo paper, load one time. If the image data is too slow. Photo paper does not feed properly. Do not extend the paper tray when you are the same. printer platen in appendix A in the Advanced User's Guide.) Make sure you load A5 or smaller size paper. (See Printer jam or paper jam... The machine prints dense lines on page 61.) Make sure you uncheck Color Enhancement (True2Life®). Make sure the paper is a paper jam. The highest resolution needs longer data processing, sending and printing time. Turn the borderless feature off. the page....
...Brother Photo paper, load one time. If the image data is too slow. Photo paper does not feed properly. Do not extend the paper tray when you are the same. printer platen in appendix A in the Advanced User's Guide.) Make sure you load A5 or smaller size paper. (See Printer jam or paper jam... The machine prints dense lines on page 61.) Make sure you uncheck Color Enhancement (True2Life®). Make sure the paper is a paper jam. The highest resolution needs longer data processing, sending and printing time. Turn the borderless feature off. the page....
Users Manual - English
Page 118
... Low 57 No Ink Cartridge 57 No Paper Fed 57 Not Registered 38, 57 Out of Memory 58 Paper Jam 58 Unable to Clean 58 Unable to Init 58 Unable to Print 58 Unable to Scan 58 Extension telephone, using scanner glass 20 Cordless telephone (non-Brother 36 Custom Ringing 31, 32 Custom telephone...
... Low 57 No Ink Cartridge 57 No Paper Fed 57 Not Registered 38, 57 Out of Memory 58 Paper Jam 58 Unable to Clean 58 Unable to Init 58 Unable to Print 58 Unable to Scan 58 Extension telephone, using scanner glass 20 Cordless telephone (non-Brother 36 Custom Ringing 31, 32 Custom telephone...
Users Manual - English
Page 121
...line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections 66 PhotoCapture Center... 71 printing 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA iv Windows® See Software User's Guide.
...line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections 66 PhotoCapture Center... 71 printing 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA iv Windows® See Software User's Guide.