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Brother International MFC-J415w Support Question

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Question posted by mgraham6 on May 19th, 2012

Why Does The Paper Keep Jamming? This Has Never Happened Before.

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Related Brother International MFC-J415w Manual Pages

Software Users Manual - English - Page 4

DEVICE SETTING...83 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) ...84 Quick-Dial (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) ...85 Ink Level ...85 4 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 86 Remote Setup...86 5 Brother PC-FAX ...

Software Users Manual - English - Page 6

... DEVICE SETTINGS ...170 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W 171 Quick-Dial (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W 172 Ink Level ...172 11 Remote Setup & PhotoCapture Center® 173 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W...

Software Users Manual - English - Page 8

... wireless devices using the IEEE802.11b/g wireless standard in Infrastructure and Ad-hoc modes. (See the Network User's Guide for details.) This feature is available for MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Wireless...from the Brother Solutions Center at up to 1200  6000 dpi on glossy paper to configure the firewall settings. Screens on the CD-ROM supplied with other features...

Software Users Manual - English - Page 10

...status of error messages such as paper empty, paper jam or ink replacement required. Monitoring the machine's status 1 Once you to get immediate notification of one or more devices, allowing you start up your ... the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on the desktop. 4 Printing Status Monitor 1 1 The Status Monitor utility is also a ...

Software Users Manual - English - Page 89

ControlCenter3 DEVICE SETTING 3 You can configure the machine settings or check ink levels.  Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Lets you open the Remote Setup Program. (See Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) on page 86.) 3  Quick-Dial...

Software Users Manual - English - Page 127

... dock or click the Ink Level button in the DEVICE SETTINGS tab of the machine, letting you see error messages such as paper empty, paper jam or ink replacement required at what interval the software ... Hide Status Monitor. To show the window. You can check the device status by clicking the Ink Level icon in the DEVICE SETTINGS tab of ControlCenter2 or by choosing Brother Status Monitor located in...

Software Users Manual - English - Page 176

ControlCenter2 DEVICE SETTINGS 10 You can configure the machine settings or check ink levels by clicking a button.  Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Lets you open the Remote Setup Program. (See Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) on page...

Quick Setup Guide - English - Page 2

... for the paper size you are using. 1 3 2 3 d Fan the stack of the machine. 2 Load plain Letter/A4 paper a Pull the paper tray a completely out of paper well to fit the paper size. o 1 b Lift the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and...

Users Manual - English - Page 11

... the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74...

Users Manual - English - Page 24

... lift at the back of the paper. 1 IMPORTANT Always make sure that the paper is not curled or wrinkled. 10 e Gently put the paper into the paper tray print side down and top edge in the tray. it may cause paper jams. 1 d Fan the stack of the paper tray. Make sure the paper side guides touch the sides...

Users Manual - English - Page 29

... machine, you will need to prevent smudging or paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page. b Press a or b to choose Paper Type. d Press a or b to choose Paper Size. When you are using. Press OK. a Press Menu. c Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or...

Users Manual - English - Page 30

... media 2 The print quality can use Brother paper.  When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.  Avoid touching the printed surface of the same photo paper in the machine. For best results, use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. An extra sheet...

Users Manual - English - Page 34

Using the ADF (MFC-J415W only) 3 The ADF can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Document Sizes Supported 3 Paper: Length: Width: Weight: 20 lb LTR (80 g/m2 A4) ...down, top edge first in the ADF. d Make sure you do this, the ADF may jam. c Adjust the paper guides (2) to fit the width of a book or one page at a time. Using ...

Users Manual - English - Page 71

... & white fax. Try deleting unused files to convert it, the color fax will ask that the fax be printed at both ends. (See Printer jam or paper jam on page 61.) The number you dialed does not Verify the number and try again. An ink cartridge is a problem with the memory card. Do...

Users Manual - English - Page 72

... Out of the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 61. Paper is set to scan the document. Check that the Paper Size setting matches the size of paper, and then press Black Start or Color Start. (See Paper Size on page 15.) 58 Load the correct...

Users Manual - English - Page 74

.... b Lift the document cover. b Open the ADF cover. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. Follow the steps below to the left . Document jam (MFC-J415W only) B Documents can jam in the middle. 60 Document is jammed in the top of the ADF unit B a Take out any...

Users Manual - English - Page 75

... closed properly. e Pull out the jammed paper (1). 1 B 1 61 IMPORTANT Before you will not lose any important messages. (See Transferring your PC or another fax machine so you unplug the machine from the AC power outlet. Printer jam or paper jam B Take out the jammed paper depending on page 59.) b Open the Jam Clear Cover (1) at the back of...

Users Manual - English - Page 79

... User's Guide.) Make sure you are using Genuine Brother Innobella™ Ink. printer platen in appendix A in the Software User's Guide.) 65 Print speed is a paper jam. Cannot perform "Page Layout" printing. The highest resolution needs longer data processing, sending and printing time. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on page...

Users Manual - English - Page 118

... Absorber NearFull 56 Ink Low 57 No Ink Cartridge 57 No Paper Fed 57 Not Registered 38, 57 Out of Memory 58 Paper Jam 58 Unable to Clean 58 Unable to Init 58 Unable to ... Error messages on LCD 54 B&W Print Only 54 Cannot Detect 55 Cannot Print 55 Comm. Copy paper size 42 paper type 42 using ADF 20 using 36 External telephone, connecting 35 104 Automatic fax receive 25 Easy ...

Users Manual - English - Page 121

...Quick Setup Guide and Network User's Guide. World Wide Web i E 107 T TAD (telephone answering device), external 25, 33 connecting 33, 34 receive mode 25 recording OGM 35 Teen Ring 30 Telephone ... 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA iv Windows® See Software User's Guide.