Users Manual - English
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...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; may serve as the original owner of the product. To keep your Fax Machine/Multi-Function Center needs. Please complete and fax the Brother... utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your ...
...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; may serve as the original owner of the product. To keep your Fax Machine/Multi-Function Center needs. Please complete and fax the Brother... utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your ...
Users Manual - English
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...117 Disconnect device 117 LAN connection 117 International ENERGY STAR® Qualification Statement 118 Libtiff Copyright and License 119 Trademarks...120 B Options 121 Options ...121 Memory board...122 Installing extra memory 122 C Troubleshooting and routine maintenance 124 Troubleshooting 124 If you are having difficulty with... 148 Paper jams 149 Routine maintenance 154 Cleaning the outside of the machine 154 Cleaning the scanner 155 Cleaning the LED heads 156 Cleaning the corona wires 157 Cleaning the drum unit 159 Cleaning the paper pick-up rollers 163 Calibration ...
...117 Disconnect device 117 LAN connection 117 International ENERGY STAR® Qualification Statement 118 Libtiff Copyright and License 119 Trademarks...120 B Options 121 Options ...121 Memory board...122 Installing extra memory 122 C Troubleshooting and routine maintenance 124 Troubleshooting 124 If you are having difficulty with... 148 Paper jams 149 Routine maintenance 154 Cleaning the outside of the machine 154 Cleaning the scanner 155 Cleaning the LED heads 156 Cleaning the corona wires 157 Cleaning the drum unit 159 Cleaning the paper pick-up rollers 163 Calibration ...
Users Manual - English
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..., unplug the device from the USB Flash memory drive (MFC-9320CW only) on page 141.) 98 Chapter 13 Connecting a camera as a storage device 13 Even if your camera is not in PictBridge mode, or does not support PictBridge, you can easily identify and troubleshoot any problems. Out of the storage mode and...
..., unplug the device from the USB Flash memory drive (MFC-9320CW only) on page 141.) 98 Chapter 13 Connecting a camera as a storage device 13 Even if your camera is not in PictBridge mode, or does not support PictBridge, you can easily identify and troubleshoot any problems. Out of the storage mode and...
Users Manual - English
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Copies =1 j Press Black Start or Color Start to the USB direct interface. Understanding the error messages 14 Once you are familiar with the types of errors that can occur while you ... Direct Print, you can easily identify and troubleshoot any problems. Out of copies you are working with images that are too large for the detailed solution.) 14 103 Press OK. IMPORTANT DO NOT remove the USB flash memory from a USB Flash memory drive (MFC-9320CW only) i Press the dial pad key to...
Copies =1 j Press Black Start or Color Start to the USB direct interface. Understanding the error messages 14 Once you are familiar with the types of errors that can occur while you ... Direct Print, you can easily identify and troubleshoot any problems. Out of copies you are working with images that are too large for the detailed solution.) 14 103 Press OK. IMPORTANT DO NOT remove the USB flash memory from a USB Flash memory drive (MFC-9320CW only) i Press the dial pad key to...
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Section VI Appendixes VI Safety and legal 108 Options 121 Troubleshooting and routine maintenance 124 Menu and features 194 Specifications 218 Glossary 237
Section VI Appendixes VI Safety and legal 108 Options 121 Troubleshooting and routine maintenance 124 Menu and features 194 Specifications 218 Glossary 237
Users Manual - English
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... static or interference on the telephone line. Calls must call Brother Customer Service at http://solutions.brother.com/. Suggestions Usually this is a problem, check the chart below and follow the troubleshooting tips. Ask the sender to make a copy to send the...machine C If you must be dirty. Try receiving from within that country. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you probably had a bad connection, with the sending machine. Printing ...
... static or interference on the telephone line. Calls must call Brother Customer Service at http://solutions.brother.com/. Suggestions Usually this is a problem, check the chart below and follow the troubleshooting tips. Ask the sender to make a copy to send the...machine C If you must be dirty. Try receiving from within that country. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you probably had a bad connection, with the sending machine. Printing ...
Users Manual - English
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...sure your machine to hear fax receiving tones before pressing Black Start or Color Start. If you should select the Fax/Tel mode. This is plugged in and switched on page 54. If your Brother machine shares the line with other telephones and you want your local ...telephone company. Send a manual fax by pressing Hook or by pressing the Hook key. Receiving Faxes Difficulties Cannot receive a fax. Troubleshooting and routine maintenance Telephone line or ...
...sure your machine to hear fax receiving tones before pressing Black Start or Color Start. If you should select the Fax/Tel mode. This is plugged in and switched on page 54. If your Brother machine shares the line with other telephones and you want your local ...telephone company. Send a manual fax by pressing Hook or by pressing the Hook key. Receiving Faxes Difficulties Cannot receive a fax. Troubleshooting and routine maintenance Telephone line or ...
Users Manual - English
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...Call Waiting or some other custom feature on a single telephone line with custom features. Brother's ECM feature should help overcome this problem by turning Easy Receive to Off. (...strip. (See Cleaning the scanner on page 155.) Cannot send a fax. (For MFC-9320CW only) Contact your administrator to turn off fax storage (see Turning off Remote Fax Options...NG on a single line. If you try changing the Compatibility setting to sounds. Troubleshooting and routine maintenance Sending faxes Difficulties Suggestions Poor sending quality. Handling incoming calls Difficulties ...
...Call Waiting or some other custom feature on a single telephone line with custom features. Brother's ECM feature should help overcome this problem by turning Easy Receive to Off. (...strip. (See Cleaning the scanner on page 155.) Cannot send a fax. (For MFC-9320CW only) Contact your administrator to turn off fax storage (see Turning off Remote Fax Options...NG on a single line. If you try changing the Compatibility setting to sounds. Troubleshooting and routine maintenance Sending faxes Difficulties Suggestions Poor sending quality. Handling incoming calls Difficulties ...
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... CD-ROM. Suggestions Run the Repair MFL-Pro Suite program on page 130. (For MFC-9320CW only) Contact your administrator to check your document to allow for this. (See Unprintable area... it is not printing or has Press Job Cancel. Network scanning does not work . Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear when the...not work . In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. If the paper is loaded properly in the printer driver. Clean the...
... CD-ROM. Suggestions Run the Repair MFL-Pro Suite program on page 130. (For MFC-9320CW only) Contact your administrator to check your document to allow for this. (See Unprintable area... it is not printing or has Press Job Cancel. Network scanning does not work . Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear when the...not work . In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. If the paper is loaded properly in the printer driver. Clean the...
Users Manual - English
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Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work . (Windows® XP SP2) a Click the Start button, Control Panel, Network and Internet C Connections and then Windows Firewall. In Description of service: Enter any description, for example "Brother...button. i Make sure that Windows Firewall on your software or contact the software manufacturer. In Internal Port number for example "Brother Scanner". 2. c Click the Add button. In Name or IP address (for example 192....
Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work . (Windows® XP SP2) a Click the Start button, Control Panel, Network and Internet C Connections and then Windows Firewall. In Description of service: Enter any description, for example "Brother...button. i Make sure that Windows Firewall on your software or contact the software manufacturer. In Internal Port number for example "Brother Scanner". 2. c Click the Add button. In Name or IP address (for example 192....
Users Manual - English
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... the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Improving the ...or the printer driver. Make sure that you use the paper that the drum units and toner cartridges are installed properly. Colors are light or unclear on page 18.) b Check that meets our specifications. (See Acceptable paper and other print media on page ...
... the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Improving the ...or the printer driver. Make sure that you use the paper that the drum units and toner cartridges are installed properly. Colors are light or unclear on page 18.) b Check that meets our specifications. (See Acceptable paper and other print media on page ...
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...solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Vertical streaks in a light background Clean all four LED...
...solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Vertical streaks in a light background Clean all four LED...
Users Manual - English
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...menu matches the type of the line. (See Replacing a Toner cartridge on page 168.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have... pages in Cleaning the drum unit on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of the drum unit, visit us at 94 ...
...menu matches the type of the line. (See Replacing a Toner cartridge on page 168.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have... pages in Cleaning the drum unit on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of the drum unit, visit us at 94 ...
Users Manual - English
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...and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put in a new drum unit. (See Replacing the drum ...units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on...
...and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put in a new drum unit. (See Replacing the drum ...units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on...
Users Manual - English
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... Replacing the drum units on the CD-ROM.) 137 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the ...drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting...
... Replacing the drum units on the CD-ROM.) 137 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the ...drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting...
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.... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Change to view our FAQs and troubleshooting tips. Make sure that two gray levers inside the back cover are using . (See Acceptable...Media Type settings. 138 Examples of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the back... Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units...
.... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Change to view our FAQs and troubleshooting tips. Make sure that two gray levers inside the back cover are using . (See Acceptable...Media Type settings. 138 Examples of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the back... Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units...
Users Manual - English
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... stack and then rotate the paper 180° in the Software User's Guide on the CD-ROM.) C If you are printing envelopes. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper in the paper tray. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Envelope creases Make sure that the envelope lever is pulled down when you...
... stack and then rotate the paper 180° in the Software User's Guide on the CD-ROM.) C If you are printing envelopes. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper in the paper tray. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Envelope creases Make sure that the envelope lever is pulled down when you...
Users Manual - English
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...or required routine maintenance and shows the appropriate message. Cartridge Error Put the Black (K) Toner Cartridge back in. 1 1 The toner cartridge color with the problem is shown in the drum. Press Stop/Exit. Remove the toner cartridge and then re-install it again. ...product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the...
...or required routine maintenance and shows the appropriate message. Cartridge Error Put the Black (K) Toner Cartridge back in. 1 1 The toner cartridge color with the problem is shown in the drum. Press Stop/Exit. Remove the toner cartridge and then re-install it again. ...product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the...
Users Manual - English
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... (The machine can be cleaned. The machine can be turned off for 15 minutes with a new one of paper or paper is jammed inside the (See Paper jams on page 149.) machine. No Belt ... report on page 147.) If the problem continues, call Brother Customer Service. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for several minutes, then reconnect it on page...wires on page 157.) It is near the the LCD before you get a its life. Troubleshooting and routine maintenance Error Message Cause Action Drum Error The corona wire on the drum unit Clean ...
... (The machine can be cleaned. The machine can be turned off for 15 minutes with a new one of paper or paper is jammed inside the (See Paper jams on page 149.) machine. No Belt ... report on page 147.) If the problem continues, call Brother Customer Service. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for several minutes, then reconnect it on page...wires on page 157.) It is near the the LCD before you get a its life. Troubleshooting and routine maintenance Error Message Cause Action Drum Error The corona wire on the drum unit Clean ...
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Press Black Start or Color Start and try again. Do one of the file on page 174.) The drum unit counter was not reset when a new drum was installed. Rename the File (MFC-9320CW only) There is already a file on page 174.) Replace Fuser It is ...file you are trying to replace the drum units. To replace Fuser Unit call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration failed. Wait a few seconds,...
Press Black Start or Color Start and try again. Do one of the file on page 174.) The drum unit counter was not reset when a new drum was installed. Rename the File (MFC-9320CW only) There is already a file on page 174.) Replace Fuser It is ...file you are trying to replace the drum units. To replace Fuser Unit call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration failed. Wait a few seconds,...