Software Users Manual - English
Page 151
...215; 17 printing models) If you receive a fax containing multiple paper sizes (for MFC-250C and MFC-290C) 6 The Brother PC-FAX Receive Software lets you view and store faxes on your PC is automatically ... the software automatically runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in its memory. When your PC. If you are using Windows®... LCD will receive faxes in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for more than one fax job has been received. 143 The machine LCD will display...
...215; 17 printing models) If you receive a fax containing multiple paper sizes (for MFC-250C and MFC-290C) 6 The Brother PC-FAX Receive Software lets you view and store faxes on your PC is automatically ... the software automatically runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in its memory. When your PC. If you are using Windows®... LCD will receive faxes in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for more than one fax job has been received. 143 The machine LCD will display...
Users Manual - English
Page 3
...us notify you of enhancements to your product and special offers. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register ...(fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) Service Center Locations (Canada only) For the location of product loss covered by insurance; Your registration with Brother International Corporation, you will...
...us notify you of enhancements to your product and special offers. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register ...(fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) Service Center Locations (Canada only) For the location of product loss covered by insurance; Your registration with Brother International Corporation, you will...
Users Manual - English
Page 14
... Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance 111 Replacing the ink cartridges...
... Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance 111 Replacing the ink cartridges...
Users Manual - English
Page 88
... USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to access a memory card or USB Flash memory drive in a memory card that can easily identify and troubleshoot any problems. Hub is Unusable. This message will appear if...
... USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to access a memory card or USB Flash memory drive in a memory card that can easily identify and troubleshoot any problems. Hub is Unusable. This message will appear if...
Users Manual - English
Page 92
... Messages 12 Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
... Messages 12 Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
Users Manual - English
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Section VI Appendixes VI Safety and Legal 82 Troubleshooting and Routine Maintenance 94 Menu and Features 121 Specifications 131 Glossary 144
Section VI Appendixes VI Safety and Legal 82 Troubleshooting and Routine Maintenance 94 Menu and Features 121 Specifications 131 Glossary 144
Users Manual - English
Page 108
... Error and maintenance messages on page 102.) If the LCD says Cannot Print and Replace XX Ink (where XX is an abbreviation of the empty color), see a print error message on . Make sure the machine is on your computer, as the machine pauses during the printing process. Visit us ... troubleshooting tips. If you bought the machine. Calls must call the country where you are having difficulty with your computer. (See the Quick Setup Guide.) Check that the machine is plugged in and that country. Most problems can be made from within that the On/Off key is online. Choose 'Brother MFC...
... Error and maintenance messages on page 102.) If the LCD says Cannot Print and Replace XX Ink (where XX is an abbreviation of the empty color), see a print error message on . Make sure the machine is on your computer, as the machine pauses during the printing process. Visit us ... troubleshooting tips. If you bought the machine. Calls must call the country where you are having difficulty with your computer. (See the Quick Setup Guide.) Check that the machine is plugged in and that country. Most problems can be made from within that the On/Off key is online. Choose 'Brother MFC...
Users Manual - English
Page 109
... page 13.) Don't handle the paper until the ink is dry. other the printed page. Make sure you are using Genuine Brother Innobella™ Ink. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page .... (See Loading paper and other print media on page 8.) Make sure the Jam Clear Cover is closed properly. If you are using Genuine Brother Innobella™ Ink. Make sure you are printing a photo from your machine is not dirty with ink. (See Cleaning the machine's or...
... page 13.) Don't handle the paper until the ink is dry. other the printed page. Make sure you are using Genuine Brother Innobella™ Ink. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page .... (See Loading paper and other print media on page 8.) Make sure the Jam Clear Cover is closed properly. If you are using Genuine Brother Innobella™ Ink. Make sure you are printing a photo from your machine is not dirty with ink. (See Cleaning the machine's or...
Users Manual - English
Page 111
... telephone company to hear it answer. Print the Transmission Verification Report and check for a dial tone. If possible, call your machine, ask your telephone line. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Check all line...
... telephone company to hear it answer. Print the Transmission Verification Report and check for a dial tone. If possible, call your machine, ask your telephone line. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Check all line...
Users Manual - English
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Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned on and connected to your machine. Suggestions Run the Repair MFL-Pro Suite program on page 17.) Software Difficulties Difficulty Cannot install... CD-ROM. Make sure the machine is not skewed on page 114.) Poor copy results when using the Try using the ADF. (MFC-290C only) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with your computer. To install FaceFilter Studio see vertical...
Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned on and connected to your machine. Suggestions Run the Repair MFL-Pro Suite program on page 17.) Software Difficulties Difficulty Cannot install... CD-ROM. Make sure the machine is not skewed on page 114.) Poor copy results when using the Try using the ADF. (MFC-290C only) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with your computer. To install FaceFilter Studio see vertical...
Users Manual - English
Page 115
..., we recommend that you change the compatibility to use it only when needed. Normal sets the modem speed at 14400 bps. (Default) Press OK. Troubleshooting and Routine Maintenance B 101 a Press Menu, 2, 0, 2. Note When you adjust the Equalization for compatibility to Detection will shorten the dial detect pause. b Press a or b to... or receiving a fax due to possible interference on your telephone line, you may prefer to Basic(for VoIP), the ECM feature is only available for color fax sending. Dial Tone B Setting the dial tone to reduce the modem speed for fax operations.
..., we recommend that you change the compatibility to use it only when needed. Normal sets the modem speed at 14400 bps. (Default) Press OK. Troubleshooting and Routine Maintenance B 101 a Press Menu, 2, 0, 2. Note When you adjust the Equalization for compatibility to Detection will shorten the dial detect pause. b Press a or b to... or receiving a fax due to possible interference on your telephone line, you may prefer to Basic(for VoIP), the ECM feature is only available for color fax sending. Dial Tone B Setting the dial tone to reduce the modem speed for fax operations.
Users Manual - English
Page 116
... copies in black & white. Faxing If the paper type is set to a new ink cartridge. 102 If a sending machine has a color fax, the machine's 'handshake' will receive and print faxes in the Advanced tab of the printer driver you can use the machine until you need ... any sophisticated office product, errors may occur. Error Message Cause Action B&W Print Only One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to Plain Paper, Inkjet Paper or Transparency the machine will ask that the fax be sent as a black ...
... copies in black & white. Faxing If the paper type is set to a new ink cartridge. 102 If a sending machine has a color fax, the machine's 'handshake' will receive and print faxes in the Advanced tab of the printer driver you can use the machine until you need ... any sophisticated office product, errors may occur. Error Message Cause Action B&W Print Only One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to Plain Paper, Inkjet Paper or Transparency the machine will ask that the fax be sent as a black ...
Users Manual - English
Page 117
...be stored in the machine. See Document jam (MFC-290C only) on page 111.) Cannot Print Replace XX Ink One or more of the ink cartridges are not using genuine Brother Use a new Genuine Brother Innobella® Ink. If a sending machine has a color fax, the machine's 'handshake' will cancel the...; ink the machine may error message is not cleared, call . The machine will not lose any important messages. Press Stop/Exit. Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You installed a new ink too quickly Take out the new ink cartridge and re-...
...be stored in the machine. See Document jam (MFC-290C only) on page 111.) Cannot Print Replace XX Ink One or more of the ink cartridges are not using genuine Brother Use a new Genuine Brother Innobella® Ink. If a sending machine has a color fax, the machine's 'handshake' will cancel the...; ink the machine may error message is not cleared, call . The machine will not lose any important messages. Press Stop/Exit. Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You installed a new ink too quickly Take out the new ink cartridge and re-...
Users Manual - English
Page 119
...media on page 111.) Cannot Print print operations. Make sure the paper length guide is jammed in the machine. If a B sending machine has a color fax, the machine's 'handshake' will stop all Replacing the ink cartridges on page 8.) The Jam Clear Cover is not closed . properly. (See ...page 108. Replace XX Ink One or more of the machine) and pull out the jammed paper by following : Refill the paper in the paper tray, and then press Black Start or Color Start. Remove the paper and load it . Troubleshooting and Routine Maintenance Error Message Cause...
...media on page 111.) Cannot Print print operations. Make sure the paper length guide is jammed in the machine. If a B sending machine has a color fax, the machine's 'handshake' will stop all Replacing the ink cartridges on page 8.) The Jam Clear Cover is not closed . properly. (See ...page 108. Replace XX Ink One or more of the machine) and pull out the jammed paper by following : Refill the paper in the paper tray, and then press Black Start or Color Start. Remove the paper and load it . Troubleshooting and Routine Maintenance Error Message Cause...
Users Manual - English
Page 121
...See Set your station ID in the Quick Setup Guide.) a Press Menu, 9, 0, 1. Document jam (MFC-290C only) B Documents can also transfer the Fax Journal report to see if there are any paper from .... B Note To avoid future document jams close the ADF cover properly by pressing it . b Do one of the ADF unit B a Take out any faxes you cannot enter fax transfer mode. (See Set...no faxes left . d Close the ADF cover. Follow the steps below to clear a document jam. Troubleshooting and Routine Maintenance Transferring your faxes or Fax Journal report B If the LCD shows: Clean Unable XX...
...See Set your station ID in the Quick Setup Guide.) a Press Menu, 9, 0, 1. Document jam (MFC-290C only) B Documents can also transfer the Fax Journal report to see if there are any paper from .... B Note To avoid future document jams close the ADF cover properly by pressing it . b Do one of the ADF unit B a Take out any faxes you cannot enter fax transfer mode. (See Set...no faxes left . d Close the ADF cover. Follow the steps below to clear a document jam. Troubleshooting and Routine Maintenance Transferring your faxes or Fax Journal report B If the LCD shows: Clean Unable XX...
Users Manual - English
Page 123
Make sure the cover is no jammed paper inside the machine. 1 1 e Close the Jam Clear Cover. Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, you can transfer your faxes that there is closed properly. CAUTION Before you will ...
Make sure the cover is no jammed paper inside the machine. 1 1 e Close the Jam Clear Cover. Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, you can transfer your faxes that there is closed properly. CAUTION Before you will ...
Users Manual - English
Page 125
...caused by the use of Genuine Brother Supplies. Our warranty coverage does not apply to prevent air from the Brother machine, we strongly recommend the use of ink in unsatisfactory print quality. If one or more ink cartridges are empty, for the color shown on the LCD, and ...color shown on the LCD. The ink dot counter automatically monitors the level of unauthorized third party ink and/or cartridges. Be sure to follow the LCD prompts to unlock the release lever and take out the ink cartridge. CAUTION Brother strongly recommends that you with a message on the LCD. Troubleshooting...
...caused by the use of Genuine Brother Supplies. Our warranty coverage does not apply to prevent air from the Brother machine, we strongly recommend the use of ink in unsatisfactory print quality. If one or more ink cartridges are empty, for the color shown on the LCD, and ...color shown on the LCD. The ink dot counter automatically monitors the level of unauthorized third party ink and/or cartridges. Be sure to follow the LCD prompts to unlock the release lever and take out the ink cartridge. CAUTION Brother strongly recommends that you with a message on the LCD. Troubleshooting...
Users Manual - English
Page 127
Troubleshooting and Routine Maintenance CAUTION DO NOT take out ink cartridges if you do not need to remove dirt from the control panel. If you do ... NOT use it up within six months of the cartridge. If you open an ink cartridge, install it in the cartridge. If you mix the colors by the expiration date written on your skin. Cleaning the outside of ink left in the machine and use isopropyl alcohol to replace them. Cleaning...
Troubleshooting and Routine Maintenance CAUTION DO NOT take out ink cartridges if you do not need to remove dirt from the control panel. If you do ... NOT use it up within six months of the cartridge. If you open an ink cartridge, install it in the cartridge. If you mix the colors by the expiration date written on your skin. Cleaning the outside of ink left in the machine and use isopropyl alcohol to replace them. Cleaning...
Users Manual - English
Page 129
... the machine. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover back. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. b Unplug the...
... the machine. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover back. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. b Unplug the...
Users Manual - English
Page 131
...Brother Customer Service (See Brother numbers on page i). i Press Stop/Exit. If the problem still exists, repeat the cleaning and test print procedures at least five times and the print quality is clogged the printed sample looks like this procedure at least five times for the new ink cartridge. Troubleshooting... Sheet. Press OK. After replacing the ink cartridge, check the print quality. After the print head nozzle is a better match for the clogged color. b Press a or b to start cleaning. g The LCD asks you if you repeat this . a Press Menu, 7, 1. Is Alignment...
...Brother Customer Service (See Brother numbers on page i). i Press Stop/Exit. If the problem still exists, repeat the cleaning and test print procedures at least five times and the print quality is clogged the printed sample looks like this procedure at least five times for the new ink cartridge. Troubleshooting... Sheet. Press OK. After replacing the ink cartridge, check the print quality. After the print head nozzle is a better match for the clogged color. b Press a or b to start cleaning. g The LCD asks you if you repeat this . a Press Menu, 7, 1. Is Alignment...