Basic Users Guide - English
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... FAQs and troubleshooting tips to learn how to your product and special offers. To keep your machine's performance up to register your new product, register on -line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center ... country. You can check here for Brother driver updates. Your registration with Brother International Corporation, you in the event of a Brother authorized service center, call 1-877-BROTHER. Brother numbers Important For technical help us on -line at http://www.brother-usa.com/service/. For Customer Service In...
... FAQs and troubleshooting tips to learn how to your product and special offers. To keep your machine's performance up to register your new product, register on -line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center ... country. You can check here for Brother driver updates. Your registration with Brother International Corporation, you in the event of a Brother authorized service center, call 1-877-BROTHER. Brother numbers Important For technical help us on -line at http://www.brother-usa.com/service/. For Customer Service In...
Basic Users Guide - English
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Visit us at http://solutions.brother.com/. 1 Not for trademarks and legal limitations. See this Guide first. See troubleshooting tips. Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance. Which Guide? Please read the Safety ...) PDF file / Installer CD-ROM / In the Box PDF file / Installer CD-ROM / In the Box Download optional software from the Brother Solutions Center (FAX-2840 and FAX-2940 users) You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only...
Visit us at http://solutions.brother.com/. 1 Not for trademarks and legal limitations. See this Guide first. See troubleshooting tips. Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance. Which Guide? Please read the Safety ...) PDF file / Installer CD-ROM / In the Box PDF file / Installer CD-ROM / In the Box Download optional software from the Brother Solutions Center (FAX-2840 and FAX-2940 users) You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only...
Basic Users Guide - English
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... Replacing the consumable items 54 Replacing the toner cartridge 55 Cleaning the corona wire 60 Replacing the drum unit 62 Cleaning the scanner glass 66 B Troubleshooting 67 Identifying your problem 67 Error and maintenance messages 69 Transferring your faxes or Fax Journal report 74 Document Jams 75 Document was not inserted...
... Replacing the consumable items 54 Replacing the toner cartridge 55 Cleaning the corona wire 60 Replacing the drum unit 62 Cleaning the scanner glass 66 B Troubleshooting 67 Identifying your problem 67 Error and maintenance messages 69 Transferring your faxes or Fax Journal report 74 Document Jams 75 Document was not inserted...
Basic Users Guide - English
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... LCD Messages (See Error and maintenance messages uu page 69.) If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.Visit us at http://solutions.brother.com/. Paper handling and Printing problems: Printing difficulties (For MFC-7240) uu page 88...the paper tray. (For MFC-7240) The interface cables are securely connected to the page suggested below first and follow the troubleshooting tips. Identifying your problem B First, check the following: The machine's power cord is connected properly and the machine's power...
... LCD Messages (See Error and maintenance messages uu page 69.) If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.Visit us at http://solutions.brother.com/. Paper handling and Printing problems: Printing difficulties (For MFC-7240) uu page 88...the paper tray. (For MFC-7240) The interface cables are securely connected to the page suggested below first and follow the troubleshooting tips. Identifying your problem B First, check the following: The machine's power cord is connected properly and the machine's power...
Basic Users Guide - English
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...Connection Fail You tried to another telephone line. The machine spinning and that is not blocked by yourself. a while. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you will hear the cooling...lose any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. The most errors and perform routine maintenance by something. cartridge, then re-install the toner...
...Connection Fail You tried to another telephone line. The machine spinning and that is not blocked by yourself. a while. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you will hear the cooling...lose any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. The most errors and perform routine maintenance by something. cartridge, then re-install the toner...
Basic Users Guide - English
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... Remove the paper and load it back into the drum unit. 71 Then, turn it on . If the problem continues, call Brother Customer Service. machine uu page 76.) Jam Tray The paper is jammed in the paper (See Paper is not resolved, the paper pick-up rollers...lost when the machine is not properly loaded in the paper tray. Do one of the machine. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages. See...
... Remove the paper and load it back into the drum unit. 71 Then, turn it on . If the problem continues, call Brother Customer Service. machine uu page 76.) Jam Tray The paper is jammed in the paper (See Paper is not resolved, the paper pick-up rollers...lost when the machine is not properly loaded in the paper tray. Do one of the machine. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages. See...
Basic Users Guide - English
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Troubleshooting Error Message Replace Toner Scan Unable XX Size mismatch Toner Ended Toner ... shows Replace Toner or toner cartridge is not a correct size. Replace the toner cartridge with a new and unused original Brother toner cartridge. While memory is available, faxes will continue to Stop, replace the toner cartridge with a new one. (...toner cartridge. Load an appropriate size of its life. 73 The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you Order a...
Troubleshooting Error Message Replace Toner Scan Unable XX Size mismatch Toner Ended Toner ... shows Replace Toner or toner cartridge is not a correct size. Replace the toner cartridge with a new and unused original Brother toner cartridge. While memory is available, faxes will continue to Stop, replace the toner cartridge with a new one. (...toner cartridge. Load an appropriate size of its life. 73 The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you Order a...
Basic Users Guide - English
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Troubleshooting Paper Jams B Always remove all paper from feeding through the machine at the same time and prevents paper jams. Paper is jammed in the standard ...
Troubleshooting Paper Jams B Always remove all paper from feeding through the machine at the same time and prevents paper jams. Paper is jammed in the standard ...
Basic Users Guide - English
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The jammed paper may be extremely hot. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. B 77 Wait for the machine to cool down before you can pull it out from inside of the machine. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you touch the internal parts of the machine.
The jammed paper may be extremely hot. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. B 77 Wait for the machine to cool down before you can pull it out from inside of the machine. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you touch the internal parts of the machine.
Basic Users Guide - English
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..., gently pull the jammed paper out of the machine that are extremely hot. Wait for the internal fan to cool down before you have just used the machine, some internal parts of the machine. Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: ...a Open the front cover, and then leave the machine turned on for 10 minutes for the machine to cool the internal parts of the fuser unit...
..., gently pull the jammed paper out of the machine that are extremely hot. Wait for the internal fan to cool down before you have just used the machine, some internal parts of the machine. Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: ...a Open the front cover, and then leave the machine turned on for 10 minutes for the machine to cool the internal parts of the fuser unit...
Basic Users Guide - English
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Troubleshooting Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustrations. c Push down the green lock lever and take the toner cartridge out of the drum unit. B 81 Clear the jammed paper if there is any inside the drum unit.
Troubleshooting Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustrations. c Push down the green lock lever and take the toner cartridge out of the drum unit. B 81 Clear the jammed paper if there is any inside the drum unit.
Basic Users Guide - English
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B 83 Note (MFC-7240 only) If you turn off the machine while the LCD shows Jam Inside, the machine will print incomplete data from your computer. h Put the drum unit and toner cartridge assembly back in the machine. If the machine does not start printing automatically, press Start. Troubleshooting i Close the front cover of the machine.
B 83 Note (MFC-7240 only) If you turn off the machine while the LCD shows Jam Inside, the machine will print incomplete data from your computer. h Put the drum unit and toner cartridge assembly back in the machine. If the machine does not start printing automatically, press Start. Troubleshooting i Close the front cover of the machine.
Basic Users Guide - English
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...on two pages or if you get an extra blank page, your machine B Important • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you are cut off Missing lines Poor print quality Vertical black lines when receiving Received faxes appear as.... If the problem continues, call the country where you bought the machine. Check the chart below and follow the troubleshooting tips. • Using non-Brother supplies may not be dirty. Suggestions Usually this is caused by yourself. • If you think there is with the way your...
...on two pages or if you get an extra blank page, your machine B Important • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you are cut off Missing lines Poor print quality Vertical black lines when receiving Received faxes appear as.... If the problem continues, call the country where you bought the machine. Check the chart below and follow the troubleshooting tips. • Using non-Brother supplies may not be dirty. Suggestions Usually this is caused by yourself. • If you think there is with the way your...
Basic Users Guide - English
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... you do not hear ringing when you should select Fax Only mode. In Manual mode, you should select the Fax/Tel mode. Troubleshooting Telephone line or connections Difficulties Dialing does not work. Check that the machine is on . Receiving Faxes Difficulties Cannot receive a fax. If .... The machine does not answer when called. If you to automatically answer all incoming faxes, you have on your fax line, please contact your Brother machine shares a line with a Voice Mail subscriber service, please see Distinctive Ring uu page 34. Wait to leave a message on your machine ...
... you do not hear ringing when you should select Fax Only mode. In Manual mode, you should select the Fax/Tel mode. Troubleshooting Telephone line or connections Difficulties Dialing does not work. Check that the machine is on . Receiving Faxes Difficulties Cannot receive a fax. If .... The machine does not answer when called. If you to automatically answer all incoming faxes, you have on your fax line, please contact your Brother machine shares a line with a Voice Mail subscriber service, please see Distinctive Ring uu page 34. Wait to leave a message on your machine ...
Basic Users Guide - English
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... may create a problem sending or receiving faxes. Transmission Verification Report says RESULT:NG. Suggestions If FAX is more sensitive to the machine. Troubleshooting Sending faxes Difficulties Poor sending quality. Brother's ECM feature B should help overcome this problem by turning Easy Receive to Off. (See Easy Receive uu page 30.) Sending a fax call...
... may create a problem sending or receiving faxes. Transmission Verification Report says RESULT:NG. Suggestions If FAX is more sensitive to the machine. Troubleshooting Sending faxes Difficulties Poor sending quality. Brother's ECM feature B should help overcome this problem by turning Easy Receive to Off. (See Easy Receive uu page 30.) Sending a fax call...
Basic Users Guide - English
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...) Run the Repair MFL-Pro Suite program on the Installer CD-ROM. Troubleshooting Printing difficulties (For MFC-7240) (continued) Difficulties The machine is chosen as the primary source in Nuance™ PaperPort™ 12SE, click Scan Settings, Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
...) Run the Repair MFL-Pro Suite program on the Installer CD-ROM. Troubleshooting Printing difficulties (For MFC-7240) (continued) Difficulties The machine is chosen as the primary source in Nuance™ PaperPort™ 12SE, click Scan Settings, Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
Basic Users Guide - English
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If you are having difficulty sending or receiving a fax due to choose Basic(for VoIP), Normal or High (FAX-2840 and FAX-2940). Basic(for fax operations. c Press Stop/Exit. B 2940). Press OK. Miscellaneous 1.Compatibility b Press a or b to possible ... this setting. Normal sets the modem speed at 14400 bps. High sets the modem speed at 33600 bps (FAX-2840 and FAX- a Press Menu, 2, 0, 1. Troubleshooting Setting Dial Tone detection B Setting the Dial Tone to choose Detection or No Detection. Initial Setup 4.Dial Tone b Press a or b...
If you are having difficulty sending or receiving a fax due to choose Basic(for VoIP), Normal or High (FAX-2840 and FAX-2940). Basic(for fax operations. c Press Stop/Exit. B 2940). Press OK. Miscellaneous 1.Compatibility b Press a or b to possible ... this setting. Normal sets the modem speed at 14400 bps. High sets the modem speed at 33600 bps (FAX-2840 and FAX- a Press Menu, 2, 0, 1. Troubleshooting Setting Dial Tone detection B Setting the Dial Tone to choose Detection or No Detection. Initial Setup 4.Dial Tone b Press a or b...
Basic Users Guide - English
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Troubleshooting Examples of background shading. (See Product Safety Guide: Choosing a location.) Clean the ... new drum unit. (See Replacing the drum unit uu page 62.) The fuser unit may be contaminated. Call Brother Customer Service. Put in the machine's Paper Type menu setting. (See Acceptable paper and other print media uu page 16...page 60 and Advanced User's Guide: Cleaning the drum unit.) The drum unit may be damaged. Call Brother Customer Service. 93 Rough-surfaced paper or thick print media may cause this problem. (See Acceptable paper and other...
Troubleshooting Examples of background shading. (See Product Safety Guide: Choosing a location.) Clean the ... new drum unit. (See Replacing the drum unit uu page 62.) The fuser unit may be contaminated. Call Brother Customer Service. Put in the machine's Paper Type menu setting. (See Acceptable paper and other print media uu page 16...page 60 and Advanced User's Guide: Cleaning the drum unit.) The drum unit may be damaged. Call Brother Customer Service. 93 Rough-surfaced paper or thick print media may cause this problem. (See Acceptable paper and other...
Basic Users Guide - English
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Troubleshooting Examples of paper. (See How to copy uu page 45.) If the problem is not solved after printing a few pages, put in a new drum unit. (...
Troubleshooting Examples of paper. (See How to copy uu page 45.) If the problem is not solved after printing a few pages, put in a new drum unit. (...
Basic Users Guide - English
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... Acceptable paper and other print media uu page 16.) If you are set to the same position. Check the paper type and quality. Troubleshooting Examples of poor print quality Recommendation AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Make sure that the paper or other print media is loaded properly. (See Loading paper...
... Acceptable paper and other print media uu page 16.) If you are set to the same position. Check the paper type and quality. Troubleshooting Examples of poor print quality Recommendation AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Make sure that the paper or other print media is loaded properly. (See Loading paper...