Basic Users Guide - English
Page 9
... 54 Replacing the toner cartridge 55 Cleaning the corona wire 60 Replacing the drum unit 62 Cleaning the scanner glass 66 B Troubleshooting 67 Identifying your problem 67 Error and maintenance messages 69 Transferring your faxes or Fax Journal report 74 Document Jams 75 Document was not inserted or fed properly, or...
... 54 Replacing the toner cartridge 55 Cleaning the corona wire 60 Replacing the drum unit 62 Cleaning the scanner glass 66 B Troubleshooting 67 Identifying your problem 67 Error and maintenance messages 69 Transferring your faxes or Fax Journal report 74 Document Jams 75 Document was not inserted or fed properly, or...
Basic Users Guide - English
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...; that are made . A suitable envelope should buy quality envelopes from the manual feed slot one at a time. However, some envelopes may have feed and printquality problems because of the way they have edges with each side folded as shown in figure below The envelope should not be using the envelopes in...
...; that are made . A suitable envelope should buy quality envelopes from the manual feed slot one at a time. However, some envelopes may have feed and printquality problems because of the way they have edges with each side folded as shown in figure below The envelope should not be using the envelopes in...
Basic Users Guide - English
Page 33
...of envelopes listed above, they may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should not exceed the paper weight specifications described in this machine must be able to withstand ... designed for a period of 0.1 seconds. Labels should not come in labels peeling off and causing serious jams or print problems. All labels used or are damaged, curled, wrinkled or an unusual shape. 2 Important • Avoid feeding labels with...Labels should be damaged. • Label sheets should be covered under any Brother warranty or service agreement.
...of envelopes listed above, they may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should not exceed the paper weight specifications described in this machine must be able to withstand ... designed for a period of 0.1 seconds. Labels should not come in labels peeling off and causing serious jams or print problems. All labels used or are damaged, curled, wrinkled or an unusual shape. 2 Important • Avoid feeding labels with...Labels should be damaged. • Label sheets should be covered under any Brother warranty or service agreement.
Basic Users Guide - English
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... install the MFL-Pro Suite software on your faxes or Fax Journal report uu page 74.) • PC-Fax Receive is forwarded or a problem at http://solutions.brother.com/. e Press Stop/Exit. To transfer the received faxes to your PC you will show the number of stored faxes received, for example...or b to choose PC Fax Receive. 6 Using PC-FAX (For MFC-7240) 6 Note (FAX-2940 only) You can download PC-FAX Send software from the Brother Solutions Center at the receiving machine. 6 The faxes stored in the machine's memory will store received faxes in memory and send them to your PC...
... install the MFL-Pro Suite software on your faxes or Fax Journal report uu page 74.) • PC-Fax Receive is forwarded or a problem at http://solutions.brother.com/. e Press Stop/Exit. To transfer the received faxes to your PC you will show the number of stored faxes received, for example...or b to choose PC Fax Receive. 6 Using PC-FAX (For MFC-7240) 6 Note (FAX-2940 only) You can download PC-FAX Send software from the Brother Solutions Center at the receiving machine. 6 The faxes stored in the machine's memory will store received faxes in memory and send them to your PC...
Basic Users Guide - English
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...and the machine will conflict with each one your telephone company gives you. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. When you get the Distinctive Ring service from the telephone company, you will need to follow the ...The ring patterns below to 'register' the new Distinctive Ring pattern they give you. Telephone services and external devices What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you to use more than one number on your line can recognize its registered ...
...and the machine will conflict with each one your telephone company gives you. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. When you get the Distinctive Ring service from the telephone company, you will need to follow the ...The ring patterns below to 'register' the new Distinctive Ring pattern they give you. Telephone services and external devices What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you to use more than one number on your line can recognize its registered ...
Basic Users Guide - English
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The sending machine will "listen" for only eight to ten seconds longer. jack on the machine. 1 1 2 Telephone services and external devices Note If you have problems receiving faxes, reduce the ring delay setting on your machine. Connections 7 The external TAD must be connected to the EXT. e Set the TAD to External ...
The sending machine will "listen" for only eight to ten seconds longer. jack on the machine. 1 1 2 Telephone services and external devices Note If you have problems receiving faxes, reduce the ring delay setting on your machine. Connections 7 The external TAD must be connected to the EXT. e Set the TAD to External ...
Basic Users Guide - English
Page 70
...and /or cartridges may cause damage to spread the toner evenly inside the cartridge. Important To avoid print quality problems, DO NOT touch the shaded parts shown in the Brother machine may trigger incorrect status messages, cause the printer to local regulations, keeping it separate from domestic waste. d...quality. Our limited warranty coverage does not apply to use of Genuine Brother Supplies. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that you continue to any problem that is put it from side to side several times to the ...
...and /or cartridges may cause damage to spread the toner evenly inside the cartridge. Important To avoid print quality problems, DO NOT touch the shaded parts shown in the Brother machine may trigger incorrect status messages, cause the printer to local regulations, keeping it separate from domestic waste. d...quality. Our limited warranty coverage does not apply to use of Genuine Brother Supplies. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that you continue to any problem that is put it from side to side several times to the ...
Basic Users Guide - English
Page 72
...Wait for the machine to cool down before you have print quality problems, clean the corona wire as follows: a Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot. Cleaning the corona wire... machine will be extremely hot. Close the front cover. WARNING HOT SURFACE After you do not, printed pages may have just used the machine, some internal parts of the machine. 60 If you have a vertical stripe. g Clean the corona wire inside the drum unit by gently sliding the green tab...
...Wait for the machine to cool down before you have print quality problems, clean the corona wire as follows: a Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot. Cleaning the corona wire... machine will be extremely hot. Close the front cover. WARNING HOT SURFACE After you do not, printed pages may have just used the machine, some internal parts of the machine. 60 If you have a vertical stripe. g Clean the corona wire inside the drum unit by gently sliding the green tab...
Basic Users Guide - English
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..., type of paper, type of pages that your drum. • For best performance, use of the machine itself. We recommend a genuine Brother drum unit be installed at this time. Note • There are many factors that determine the actual drum life, we have no control over... reset the drum counter by the use only genuine Brother toner. Drum Stop A Drum Stop We cannot guarantee the print quality. Under ideal conditions, the average drum life is estimated at this estimate. Warranty coverage does not apply to problems caused by following the instructions included with a new ...
..., type of paper, type of pages that your drum. • For best performance, use of the machine itself. We recommend a genuine Brother drum unit be installed at this time. Note • There are many factors that determine the actual drum life, we have no control over... reset the drum counter by the use only genuine Brother toner. Drum Stop A Drum Stop We cannot guarantee the print quality. Under ideal conditions, the average drum life is estimated at this estimate. Warranty coverage does not apply to problems caused by following the instructions included with a new ...
Basic Users Guide - English
Page 76
... clothes, immediately wipe or wash it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. Important To avoid print quality problems, DO NOT touch the shaded parts shown in injuries. DO NOT use the product safely.) c Push down the green lock lever and take the toner...
... clothes, immediately wipe or wash it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. Important To avoid print quality problems, DO NOT touch the shaded parts shown in injuries. DO NOT use the product safely.) c Push down the green lock lever and take the toner...
Basic Users Guide - English
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...turned on after connecting the power cord, see Other difficulties uu page 90. All of the items below . Paper handling and Printing problems: Printing difficulties (For MFC-7240) uu page 88 Paper handling difficulties uu page 89 Printing received faxes uu...connected properly and the machine's power switch is a problem with the above checks, identify your problem and then go to the page suggested below first and follow the troubleshooting tips. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips....
...turned on after connecting the power cord, see Other difficulties uu page 90. All of the items below . Paper handling and Printing problems: Printing difficulties (For MFC-7240) uu page 88 Paper handling difficulties uu page 89 Printing received faxes uu...connected properly and the machine's power switch is a problem with the above checks, identify your problem and then go to the page suggested below first and follow the troubleshooting tips. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips....
Basic Users Guide - English
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... are shown below. print job and go into cooling down mode, you loaded a document. If the problem continues, call the telephone company and ask them to be replaced. The machine spinning and that is not... blocked by yourself. Connection Fail You tried to another telephone line. a while. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine... may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions...
... are shown below. print job and go into cooling down mode, you loaded a document. If the problem continues, call the telephone company and ask them to be replaced. The machine spinning and that is not... blocked by yourself. Connection Fail You tried to another telephone line. a while. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine... may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions...
Basic Users Guide - English
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... be cleaned. (See Cleaning the corona wire uu page 60.) It is set to Distinctive Ring mode. The fuser unit is too hot. (For FAX-2840 and MFC-7240 ) Received fax messages still in the back of the machine, and then close it on the drum unit. Leave the machine for.... You cannot change the Receive Mode from the ADF was too long uu page 75 or Using the automatic document feeder (ADF) uu page 22. problem. See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you turned on . 70 Error Message Cover is Open...
... be cleaned. (See Cleaning the corona wire uu page 60.) It is set to Distinctive Ring mode. The fuser unit is too hot. (For FAX-2840 and MFC-7240 ) Received fax messages still in the back of the machine, and then close it on the drum unit. Leave the machine for.... You cannot change the Receive Mode from the ADF was too long uu page 75 or Using the automatic document feeder (ADF) uu page 22. problem. See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you turned on . 70 Error Message Cover is Open...
Basic Users Guide - English
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... the (See Paper is jammed at the back of the of the machine. Do one of the machine. Then press Start. If the problem is busy. Clean the paper pick-up roller. (See B Advanced User's Guide: Cleaning the paper pick-up roller may need to be lost when...switch off , wait a few seconds, and then turn it again. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages. Leave the machine for 15 minutes with the power...
... the (See Paper is jammed at the back of the of the machine. Do one of the machine. Then press Start. If the problem is busy. Clean the paper pick-up roller. (See B Advanced User's Guide: Cleaning the paper pick-up roller may need to be lost when...switch off , wait a few seconds, and then turn it again. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages. Leave the machine for 15 minutes with the power...
Basic Users Guide - English
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... copy the scanned pages. Press Stop/Exit and wait until the other operations in process Do one of the following: (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you will not lose any important... messages. Leave the machine for 15 minutes with the power on. If the problem continues, call Brother Customer Service. Then, turn the power switch off , wait a few seconds, and then turn it on again. Print the faxes that are stored...
... copy the scanned pages. Press Stop/Exit and wait until the other operations in process Do one of the following: (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you will not lose any important... messages. Leave the machine for 15 minutes with the power on. If the problem continues, call Brother Customer Service. Then, turn the power switch off , wait a few seconds, and then turn it on again. Print the faxes that are stored...
Basic Users Guide - English
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...will not lose any important messages. The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report ...power switch off , wait a few seconds, and then turn it on . If the problem continues, call Brother Customer Service. Leave the machine for 15 minutes with the power on again. If you that the...to operate the machine in the memory. Replace the toner cartridge with a new and unused original Brother toner cartridge. its life. Troubleshooting Error Message Replace Toner Scan Unable XX Size mismatch Toner Ended...
...will not lose any important messages. The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report ...power switch off , wait a few seconds, and then turn it on . If the problem continues, call Brother Customer Service. Leave the machine for 15 minutes with the power on again. If you that the...to operate the machine in the memory. Replace the toner cartridge with a new and unused original Brother toner cartridge. its life. Troubleshooting Error Message Replace Toner Scan Unable XX Size mismatch Toner Ended...
Basic Users Guide - English
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Troubleshooting Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. B 81 Clear the jammed paper if there is any inside the drum unit. c Push down the green lock lever and take the toner cartridge out of the drum unit. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustrations.
Troubleshooting Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. B 81 Clear the jammed paper if there is any inside the drum unit. c Push down the green lock lever and take the toner cartridge out of the drum unit. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustrations.
Basic Users Guide - English
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...a bad connection, with static or interference on the telephone line. You can solve most problems by a poor telephone connection. Visit us at : 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Suggestions Usually this is with your faxes look, make a copy to ...quality Vertical black lines when receiving Received faxes appear as split or blank pages. Calls must call Brother Customer Service at http://solutions.brother.com/. • If you think there is a problem with your copy looks good, you bought the machine. If your machine B Important • For...
...a bad connection, with static or interference on the telephone line. You can solve most problems by a poor telephone connection. Visit us at : 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Suggestions Usually this is with your faxes look, make a copy to ...quality Vertical black lines when receiving Received faxes appear as split or blank pages. Calls must call Brother Customer Service at http://solutions.brother.com/. • If you think there is a problem with your copy looks good, you bought the machine. If your machine B Important • For...
Basic Users Guide - English
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...continued) Difficulties Cannot receive a fax. (continued) Suggestions Another device or service at the beginning of rings programmed on the same line as the Brother machine, make sure your answering machine is set to answer within 2 or 3 rings. 4 Record the outgoing message on your answering machine. ... even if you have answered the call before your answering machine to 2. If the answer mode is operating properly. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call on an external or extension ...
...continued) Difficulties Cannot receive a fax. (continued) Suggestions Another device or service at the beginning of rings programmed on the same line as the Brother machine, make sure your answering machine is set to answer within 2 or 3 rings. 4 Record the outgoing message on your answering machine. ... even if you have answered the call before your answering machine to 2. If the answer mode is operating properly. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call on an external or extension ...
Basic Users Guide - English
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... your telephone line. Try sending the fax again. (MFC-7240 only) If you can temporarily interrupt or disrupt the faxes. If the problem continues, ask the telephone company to check your resolution to your business, a separate line with your machine answers, hang up extra memory...hears' a voice as a fax machine calling and respond with custom features. Custom features on the line as a CNG tone. Brother's ECM feature B should help overcome this problem by pressing Stop/Exit. This condition is related to the telephone system industry and is l51). The Setup Receive settings (Menu,...
... your telephone line. Try sending the fax again. (MFC-7240 only) If you can temporarily interrupt or disrupt the faxes. If the problem continues, ask the telephone company to check your resolution to your business, a separate line with your machine answers, hang up extra memory...hears' a voice as a fax machine calling and respond with custom features. Custom features on the line as a CNG tone. Brother's ECM feature B should help overcome this problem by pressing Stop/Exit. This condition is related to the telephone system industry and is l51). The Setup Receive settings (Menu,...
