Users Manual - English
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Your registration with Brother International Corporation, you bought the machine. You can check here for Brother driver updates. Calls must call the country where you will help , you must be recorded as confirmation of the purchase date of your product ...) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. i http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to date, check here for ...
Your registration with Brother International Corporation, you bought the machine. You can check here for Brother driver updates. Calls must call the country where you will help , you must be recorded as confirmation of the purchase date of your product ...) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. i http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to date, check here for ...
Users Manual - English
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...they diagnose the problem, provide access to make that change. © 2007 Brother International Corporation v ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR...at your sole (i.e., only) and exclusive remedies under this Product. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of this warranty.... Working Hours" and will be charged for any way unless you and Brother sign the same piece of paper in troubleshooting as described above limitation may not apply to you . Because some states...
...they diagnose the problem, provide access to make that change. © 2007 Brother International Corporation v ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR...at your sole (i.e., only) and exclusive remedies under this Product. Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of this warranty.... Working Hours" and will be charged for any way unless you and Brother sign the same piece of paper in troubleshooting as described above limitation may not apply to you . Because some states...
Users Manual - English
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B Option 46 Option ...46 Memory board...47 Installing extra memory 47 C Troubleshooting and routine maintenance 49 Troubleshooting 49 If you are having difficulty with your machine 49 Improving the print quality 54 Error and maintenance messages 65 Document jams 69... Paper jams ...70 Routine maintenance 81 Cleaning the outside of the machine 81 Cleaning the scanner 82 Cleaning the laser scanner windows ...
B Option 46 Option ...46 Memory board...47 Installing extra memory 47 C Troubleshooting and routine maintenance 49 Troubleshooting 49 If you are having difficulty with your machine 49 Improving the print quality 54 Error and maintenance messages 65 Document jams 69... Paper jams ...70 Routine maintenance 81 Cleaning the outside of the machine 81 Cleaning the scanner 82 Cleaning the laser scanner windows ...
Users Manual - English
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Section IV Appendixes IV Safety and legal 36 Option 46 Troubleshooting and routine maintenance 49 Menu and features 132 Specifications 142 Glossary 150
Section IV Appendixes IV Safety and legal 36 Option 46 Troubleshooting and routine maintenance 49 Menu and features 132 Specifications 142 Glossary 150
Users Manual - English
Page 61
... Check that the machine is plugged in copies. Right-click Brother DCP-XXXX Printer. Make sure that the machine is a problem, check the chart below and follow the troubleshooting tips. Calls must call the country where you are typically caused by ...button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother DCP-XXXX Printer. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Make sure that Use Printer Offline is dirty. (See Cleaning...
... Check that the machine is plugged in copies. Right-click Brother DCP-XXXX Printer. Make sure that the machine is a problem, check the chart below and follow the troubleshooting tips. Calls must call the country where you are typically caused by ...button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother DCP-XXXX Printer. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Make sure that Use Printer Offline is dirty. (See Cleaning...
Users Manual - English
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... it . Try turning over a wired Network. Make sure your hub using . If possible, try again. Check that are made for laser machines. (For details, see your application's manual for the type of print media you are good, the upper LED of the back panel of paper... plain paper, recycled paper, envelopes and labels that the MP tray mode is chosen in Ready mode. There is straight. You can use ? Troubleshooting and routine maintenance Paper handling difficulties Difficulties The machine does not load paper. The LCD shows No Paper or a Paper Jam message. The machine...
... it . Try turning over a wired Network. Make sure your hub using . If possible, try again. Check that are made for laser machines. (For details, see your application's manual for the type of print media you are good, the upper LED of the back panel of paper... plain paper, recycled paper, envelopes and labels that the MP tray mode is chosen in Ready mode. There is straight. You can use ? Troubleshooting and routine maintenance Paper handling difficulties Difficulties The machine does not load paper. The LCD shows No Paper or a Paper Jam message. The machine...
Users Manual - English
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...". 3. For Macintosh® users: Re-select your machine. Suggestions Adverse conditions on the General tab is set to On. Troubleshooting and routine maintenance Network difficulties (Continued) Difficulties The network scanning feature does not work . e Click the Add port... Other ...find your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of ControlCenter2. h If you still have triggered the machine's internal safety mechanisms. Turn the machine off and unplug the power cord. ...
...". 3. For Macintosh® users: Re-select your machine. Suggestions Adverse conditions on the General tab is set to On. Troubleshooting and routine maintenance Network difficulties (Continued) Difficulties The network scanning feature does not work . e Click the Add port... Other ...find your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of ControlCenter2. h If you still have triggered the machine's internal safety mechanisms. Turn the machine off and unplug the power cord. ...
Users Manual - English
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... for each corona wire's green tab is at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in the Software User's Guide on page 101.) .... Clean all four corona wires (one for the color with a soft cloth. (See Cleaning the laser scanner windows on page 83.) C White spots or hollow print...color of the streak or band. (See Replacing a toner cartridge on page 101.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored...
... for each corona wire's green tab is at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in the Software User's Guide on page 101.) .... Clean all four corona wires (one for the color with a soft cloth. (See Cleaning the laser scanner windows on page 83.) C White spots or hollow print...color of the streak or band. (See Replacing a toner cartridge on page 101.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored...
Users Manual - English
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... the drum unit on page 106.) The color of your monitor. Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 12.) The drum unit may be damaged. Troubleshooting and routine maintenance Examples of poor print quality... Recommendation Ghost Make sure that you use paper that meets our specifications. The machine may not be able to reproduce the colors on your printouts are Make sure that...
... the drum unit on page 106.) The color of your monitor. Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 12.) The drum unit may be damaged. Troubleshooting and routine maintenance Examples of poor print quality... Recommendation Ghost Make sure that you use paper that meets our specifications. The machine may not be able to reproduce the colors on your printouts are Make sure that...
Users Manual - English
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... edge Missing image at thin line Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Call Brother Customer Service. Change to the recommended type of paper. (See Recommended...is installed properly. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Recommendation Identify the color that is loaded properly. Make sure that you are installed properly....Replace the fuser unit. Troubleshooting and routine maintenance Examples of paper. (See Recommended paper on page 12.) ...
... edge Missing image at thin line Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Call Brother Customer Service. Change to the recommended type of paper. (See Recommended...is installed properly. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Recommendation Identify the color that is loaded properly. Make sure that you are installed properly....Replace the fuser unit. Troubleshooting and routine maintenance Examples of paper. (See Recommended paper on page 12.) ...
Users Manual - English
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... use the machine often, the paper may have finished printing, open the back cover and reset the lever back to the right as shown below. Troubleshooting and routine maintenance Examples of paper in the paper tray. Note When you have been in the paper tray too long.
... use the machine often, the paper may have finished printing, open the back cover and reset the lever back to the right as shown below. Troubleshooting and routine maintenance Examples of paper in the paper tray. Note When you have been in the paper tray too long.
Users Manual - English
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.... 0123456789. abcdefghijklmnopqrstuvwxyz. b Pull down the page on the right-hand side, to the original position. Use thicker paper than you are low. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality White lines or ribbing down the two grey levers, one on the left-hand side and one...
.... 0123456789. abcdefghijklmnopqrstuvwxyz. b Pull down the page on the right-hand side, to the original position. Use thicker paper than you are low. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality White lines or ribbing down the two grey levers, one on the left-hand side and one...
Users Manual - English
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...the toner cartridge that is indicated on the LCD, and put it back into the drum unit again. 1 The toner cartridge color with any sophisticated office product, errors may occur and consumable items may need to replace the paper feeding kit for Tray 1. ... to replace the belt unit. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). 65 If this happens, your machine identifies the error or required routine maintenance and show the appropriate message. Troubleshooting and routine maintenance Error and maintenance messages...
...the toner cartridge that is indicated on the LCD, and put it back into the drum unit again. 1 The toner cartridge color with any sophisticated office product, errors may occur and consumable items may need to replace the paper feeding kit for Tray 1. ... to replace the belt unit. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). 65 If this happens, your machine identifies the error or required routine maintenance and show the appropriate message. Troubleshooting and routine maintenance Error and maintenance messages...
Users Manual - English
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...cold. No Waste Toner The waste toner box is jammed in the paper tray or MP paper tray. Troubleshooting and routine maintenance Error Message Cause Action Jam Rear The paper is not installed. Jam Inside The paper ...is jammed in progress Do one of the following : Press Black Start or Color Start to allow the is full. closed. Jam MP Tray The paper is jammed inside the (See Paper ... again. Turn off the machine's power switch and then turn it again. Laser Unit End It is not installed. Call Brother Customer Service to replace the...
...cold. No Waste Toner The waste toner box is jammed in the paper tray or MP paper tray. Troubleshooting and routine maintenance Error Message Cause Action Jam Rear The paper is not installed. Jam Inside The paper ...is jammed in progress Do one of the following : Press Black Start or Color Start to allow the is full. closed. Jam MP Tray The paper is jammed inside the (See Paper ... again. Turn off the machine's power switch and then turn it again. Laser Unit End It is not installed. Call Brother Customer Service to replace the...
Users Manual - English
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... output tray C a Take out any paper from the ADF that is not jammed. b Open the ADF cover. b Pull the jammed document out to the left. Troubleshooting and routine maintenance Document jams C If the document is too long. b Lift the document cover.
... output tray C a Take out any paper from the ADF that is not jammed. b Open the ADF cover. b Pull the jammed document out to the left. Troubleshooting and routine maintenance Document jams C If the document is too long. b Lift the document cover.
Users Manual - English
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...-guide release lever, slide the paper guides to slowly pull out the jammed paper. Make sure that the guides are firmly in the machine. 71 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 C If the LCD shows Jam Tray 1, follow these steps. Jam Tray 1 a Pull the paper tray completely...
...-guide release lever, slide the paper guides to slowly pull out the jammed paper. Make sure that the guides are firmly in the machine. 71 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 C If the LCD shows Jam Tray 1, follow these steps. Jam Tray 1 a Pull the paper tray completely...
Users Manual - English
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... the drum unit up and pull the drum unit completely out of the machine using the green handles on the left side of the machine. Troubleshooting and routine maintenance CAUTION Hold the handles of drum unit when you carry it in the illustration. C 73 To prevent damage to the machine from...
... the drum unit up and pull the drum unit completely out of the machine using the green handles on the left side of the machine. Troubleshooting and routine maintenance CAUTION Hold the handles of drum unit when you carry it in the illustration. C 73 To prevent damage to the machine from...
Users Manual - English
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Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. i Put the paper tray firmly back in until it stops. 2 1 C 2 1 h Close the front cover of the machine. Troubleshooting and routine maintenance 2 Push the drum unit in the machine. 75
Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. i Put the paper tray firmly back in until it stops. 2 1 C 2 1 h Close the front cover of the machine. Troubleshooting and routine maintenance 2 Push the drum unit in the machine. 75
Users Manual - English
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... front or back cover of the machine, DO NOT touch 1 the shaded parts shown in the illustration below, and then fold down the fuser cover (1). Troubleshooting and routine maintenance e Using both hands, gently pull the jammed paper out of the machine will be extremely hot. When you have just used the...
... front or back cover of the machine, DO NOT touch 1 the shaded parts shown in the illustration below, and then fold down the fuser cover (1). Troubleshooting and routine maintenance e Using both hands, gently pull the jammed paper out of the machine will be extremely hot. When you have just used the...
Users Manual - English
Page 91
... in the paper tray, open the front or back cover of the machine will be extremely hot. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in at this point. Note DO NOT put the paper tray back in the... gray lever on the left hand side (1) to the right. 1 f Reset the gray lever on the left hand side (1) back to the original position. 1 79 Troubleshooting and routine maintenance HOT SURFACE After you open the back cover. c If the paper is not caught inside the machine, check underneath the paper tray...
... in the paper tray, open the front or back cover of the machine will be extremely hot. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in at this point. Note DO NOT put the paper tray back in the... gray lever on the left hand side (1) to the right. 1 f Reset the gray lever on the left hand side (1) back to the original position. 1 79 Troubleshooting and routine maintenance HOT SURFACE After you open the back cover. c If the paper is not caught inside the machine, check underneath the paper tray...