Safety Warning and Notice
Page 2
... power cord is connected to a grounded power outlet before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your monitor. Do not use a power cord that the power is illegible. The model number or production number on the product has been altered, deleted, removed or made illegible. Repairs, modifications, or alterations have been altered by unauthorized use or is unplugged before turning on the monitor. Use...
... power cord is connected to a grounded power outlet before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your monitor. Do not use a power cord that the power is illegible. The model number or production number on the product has been altered, deleted, removed or made illegible. Repairs, modifications, or alterations have been altered by unauthorized use or is unplugged before turning on the monitor. Use...
Resolution file
Page 1
... that is always fixed. Close the Display Properties window. If your input source does not provide an image which supports this resolution value. For the best display performance, please set the display to the help document of the monitor. • Depending on the operating system on a full screen through an interpolation circuit. Software video drivers are displayed on your PC, different procedures should select the native resolution setting of LCD technology you select...
... that is always fixed. Close the Display Properties window. If your input source does not provide an image which supports this resolution value. For the best display performance, please set the display to the help document of the monitor. • Depending on the operating system on a full screen through an interpolation circuit. Software video drivers are displayed on your PC, different procedures should select the native resolution setting of LCD technology you select...
Resolution file
Page 2
Click Change, OK, then Yes. 5. Adjusting the screen refresh rate You don't have to choose the highest possible refresh rate on page 3. The best results are obtained by using the factory modes already set in Control Panel. 2. Check next chapter to flicker. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Double click the Display icon in your operating system for an LCD display to see the factory modes: Preset display modes on...
Click Change, OK, then Yes. 5. Adjusting the screen refresh rate You don't have to choose the highest possible refresh rate on page 3. The best results are obtained by using the factory modes already set in Control Panel. 2. Check next chapter to flicker. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Double click the Display icon in your operating system for an LCD display to see the factory modes: Preset display modes on...
Resolution file
Page 4
... time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the resolution 1360x768, the default Display Mode is not, however, an error. Main 3/2/2020 4 Preset display modes Image disruption may improve this monitor with the usual standard. You may occur as a result of your graphic card first. For 18.5-inch models, pay...
... time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the resolution 1360x768, the default Display Mode is not, however, an error. Main 3/2/2020 4 Preset display modes Image disruption may improve this monitor with the usual standard. You may occur as a result of your graphic card first. For 18.5-inch models, pay...
User Manual
Page 5
Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on objects far way. • Frequent blinking and eye exercise help keep your eyes from drying out. 5 Caution • The monitor should never be secured to the building structure before cleaning. Servicing • Do not attempt to dangerous voltages or other risks. Care and...
Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on objects far way. • Frequent blinking and eye exercise help keep your eyes from drying out. 5 Caution • The monitor should never be secured to the building structure before cleaning. Servicing • Do not attempt to dangerous voltages or other risks. Care and...
User Manual
Page 6
... ...2 Product support ...3 Getting started ...7 Getting to know your monitor 9 Front view...9 Back view ...9 Input and output ports...10 How to assemble your monitor hardware 11 How to detach the stand and the base 15 Using the monitor wall mounting kit 17 Getting the most from your BenQ monitor 18 Downloading the LCD Monitor driver files from the Internet 18 How to install the monitor on a new computer 19 How to upgrade the monitor on an...
... ...2 Product support ...3 Getting started ...7 Getting to know your monitor 9 Front view...9 Back view ...9 Input and output ports...10 How to assemble your monitor hardware 11 How to detach the stand and the base 15 Using the monitor wall mounting kit 17 Getting the most from your BenQ monitor 18 Downloading the LCD Monitor driver files from the Internet 18 How to install the monitor on a new computer 19 How to upgrade the monitor on an...
User Manual
Page 13
... use . To Connect the HDMI Cable Connect the plug of a digital output device. Connect the headphone. To Connect the DVI-D Cable Connect the plug of the cable (at the end without the ferrite filter) to the HDMI port on the monitor. Better quality: HDMI / DVI-D - Good quality: D-Sub The video cables included in which both DVI-D cable and D-Sub cable on the rear of each video cable into consideration before making the connection. - Connect the PC video cable Do not use both cables...
... use . To Connect the HDMI Cable Connect the plug of a digital output device. Connect the headphone. To Connect the DVI-D Cable Connect the plug of the cable (at the end without the ferrite filter) to the HDMI port on the monitor. Better quality: HDMI / DVI-D - Good quality: D-Sub The video cables included in which both DVI-D cable and D-Sub cable on the rear of each video cable into consideration before making the connection. - Connect the PC video cable Do not use both cables...
User Manual
Page 14
... computer audio outlet. 5. Connect the audio cable between the socket on the power. Connect-to assemble your computer's power management function. Display different image contents frequently. 14 How to and turn it on the computer too, and select an input source by pressing the power button on page 18 to install the monitor software. To avoid image sticking, do not display a static image for models with speakers). Connect the power cable to a power outlet just yet. 6. Plug the...
... computer audio outlet. 5. Connect the audio cable between the socket on the power. Connect-to assemble your computer's power management function. Display different image contents frequently. 14 How to and turn it on the computer too, and select an input source by pressing the power button on page 18 to install the monitor software. To avoid image sticking, do not display a static image for models with speakers). Connect the power cable to a power outlet just yet. 6. Plug the...
User Manual
Page 17
... the release button inside the hole.Then pull the monitor stand backward away from the LCD monitor. 1. Lay the screen face down on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for weight information. • Turn off the monitor and the power before disconnecting the cables from the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to assemble your monitor on a clean and...
... the release button inside the hole.Then pull the monitor stand backward away from the LCD monitor. 1. Lay the screen face down on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for weight information. • Turn off the monitor and the power before disconnecting the cables from the monitor. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to assemble your monitor on a clean and...
User Manual
Page 18
... to install the monitor driver software. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. Getting the most from your BenQ monitor To gain the most from your BenQ monitor Remember the file location the files are upgrading an existing installation (which has security access requirements, network policy settings may prevent you should install the custom BenQ LCD Monitor driver software as a member of the purchased model, refer to the specification...
... to install the monitor driver software. Downloading the LCD Monitor driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. Getting the most from your BenQ monitor To gain the most from your BenQ monitor Remember the file location the files are upgrading an existing installation (which has security access requirements, network policy settings may prevent you should install the custom BenQ LCD Monitor driver software as a member of the purchased model, refer to the specification...
User Manual
Page 19
... you should instead be following the instructions for How to upgrade the monitor on an existing computer. 1. You should not be following these instructions. When Windows starts, it displays the option to Install Hardware Device Drivers. 2. Restart the computer. How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never...
... you should instead be following the instructions for How to upgrade the monitor on an existing computer. 1. You should not be following these instructions. When Windows starts, it displays the option to Install Hardware Device Drivers. 2. Restart the computer. How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never...
User Manual
Page 20
... 21 • How to install on Windows 8 (8.1) system on page 22 • How to install on Windows 7 system on page 23. 20 Getting the most from the downloaded driver files for the particular model monitor you through the file selection and installation process. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor
... 21 • How to install on Windows 8 (8.1) system on page 22 • How to install on Windows 7 system on page 23. 20 Getting the most from the downloaded driver files for the particular model monitor you through the file selection and installation process. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor
User Manual
Page 21
... Hardware tab. 4. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Select Properties from your BenQ monitor 21 Open Display Properties. Go to install on page 18. 8. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Click Generic PnP Monitor, and then the Properties button. 5. How to Start, Settings, Devices, Devices and Printers...
... Hardware tab. 4. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Select Properties from your BenQ monitor 21 Open Display Properties. Go to install on page 18. 8. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Click Generic PnP Monitor, and then the Properties button. 5. How to Start, Settings, Devices, Devices and Printers...
User Manual
Page 22
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to install on page 18. 8. Click the Hardware tab. 4. Click Close. Click the Driver tab and the Update Driver button. 6. In the Update Driver Software window, select the option Browse my computer for driver software. 7. You may be prompted to Settings, Control Panel...
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to install on page 18. 8. Click the Hardware tab. 4. Click Close. Click the Driver tab and the Update Driver button. 6. In the Update Driver Software window, select the option Browse my computer for driver software. 7. You may be prompted to Settings, Control Panel...
User Manual
Page 25
Select (Menu) to make adjustments or selection. No. Press any of the control keys. 2. To change the default settings, see Customizing the hot keys on the menu options. The left three controls are custom keys and are designated for Low Blue Light / Low Blue Light Plus(*). In the main menu, follow the icons next to the control keys to access the main menu. 4. OSD in hot key menu OSD icon...
Select (Menu) to make adjustments or selection. No. Press any of the control keys. 2. To change the default settings, see Customizing the hot keys on the menu options. The left three controls are custom keys and are designated for Low Blue Light / Low Blue Light Plus(*). In the main menu, follow the icons next to the control keys to access the main menu. 4. OSD in hot key menu OSD icon...
User Manual
Page 27
... panel size of the control keys to access 3. The setting will appear, showing that the connected graphic card on the monitor. 1. You could also use any of your purchased model, you can adjust the display mode on your monitor, the Auto Adjustment function will be accessed by this endeavour, BenQ has provided a screen test image utility which you can always adjust the screen geometric settings manually using a digital (DVI or HDMI) cable to your computer is set to adjust...
... panel size of the control keys to access 3. The setting will appear, showing that the connected graphic card on the monitor. 1. You could also use any of your purchased model, you can adjust the display mode on your monitor, the Auto Adjustment function will be accessed by this endeavour, BenQ has provided a screen test image utility which you can always adjust the screen geometric settings manually using a digital (DVI or HDMI) cable to your computer is set to adjust...
User Manual
Page 36
... main menu Full Scales the input image to manually set . YUV For D-Sub (Component converted from VGA) input source from PC. • For DVI input source. The options under Display Mode will be displayed without geometric distortion filling as possible. You might need to fill the screen. Change the setting if needed. Determines the color space (RGB or YUV) based on the input signal sources. Item Overscan Function Slightly enlarges the input image. Range • ON • OFF Display Mode...
... main menu Full Scales the input image to manually set . YUV For D-Sub (Component converted from VGA) input source from PC. • For DVI input source. The options under Display Mode will be displayed without geometric distortion filling as possible. You might need to fill the screen. Change the setting if needed. Determines the color space (RGB or YUV) based on the input signal sources. Item Overscan Function Slightly enlarges the input image. Range • ON • OFF Display Mode...
User Manual
Page 40
... Resolution (best with the monitor) • Model Name 40 Navigating the main menu HDMI Auto Switch (for remote diagnostics. Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 • Picture Mode • Low Blue Light / Low Blue Light Plus(*) • Display Mode • Brightness • Contrast...
... Resolution (best with the monitor) • Model Name 40 Navigating the main menu HDMI Auto Switch (for remote diagnostics. Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 • Picture Mode • Low Blue Light / Low Blue Light Plus(*) • Display Mode • Brightness • Contrast...
User Manual
Page 42
... monitor at its native resolution. It is distorted, flashes or flickers. The image has a faulty coloration. Download Resolution file from the website (see Product support on page 3). Refer to set a proper aspect ratio for blurring to occur due to optimize the image. And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for details. 42 Troubleshooting Pixel errors can use the Display Mode function to "Adjusting...
... monitor at its native resolution. It is distorted, flashes or flickers. The image has a faulty coloration. Download Resolution file from the website (see Product support on page 3). Refer to set a proper aspect ratio for blurring to occur due to optimize the image. And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for details. 42 Troubleshooting Pixel errors can use the Display Mode function to "Adjusting...
User Manual
Page 43
... is connected to get necessary support. • If the LED is launched. The system will adjust the refresh rate automatically. Download Resolution file from the static image displayed is visible on the screen, this means you are using a display mode that does not help, check the signal cable connectors. Refer to "Adjusting the Screen Resolution". Download Resolution file from the connected external speakers. • Remove your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver...
... is connected to get necessary support. • If the LED is launched. The system will adjust the refresh rate automatically. Download Resolution file from the static image displayed is visible on the screen, this means you are using a display mode that does not help, check the signal cable connectors. Refer to "Adjusting the Screen Resolution". Download Resolution file from the connected external speakers. • Remove your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver...