Safety Warning and Notice
Page 2
... as electric shock and fire. power cable) only with a (multi-outlet) extension cord. Always turn off the monitor before unplugging the power cord. 7. Full 3/29/2019 Note that the power cord is connected to a grounded power outlet before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your nearest BenQ service center for warranty services have been altered by unauthorized use or is unstable. Ensure...
... as electric shock and fire. power cable) only with a (multi-outlet) extension cord. Always turn off the monitor before unplugging the power cord. 7. Full 3/29/2019 Note that the power cord is connected to a grounded power outlet before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your nearest BenQ service center for warranty services have been altered by unauthorized use or is unstable. Ensure...
Resolution file
Page 1
... should select the native resolution setting of liquid crystal display (LCD) technology, the picture resolution is , the clearest picture. Adjusting the screen resolution 1 If you should be able to support the native resolution of your input source does not provide an image which supports this resolution. Be aware that this resolution value. See the user manual for new hardware video resolutions. For the best display performance, please set the display to the help document of the monitor. • Depending on...
... should select the native resolution setting of liquid crystal display (LCD) technology, the picture resolution is , the clearest picture. Adjusting the screen resolution 1 If you should be able to support the native resolution of your input source does not provide an image which supports this resolution. Be aware that this resolution value. See the user manual for new hardware video resolutions. For the best display performance, please set the display to the help document of the monitor. • Depending on...
Resolution file
Page 2
... Display icon in the specification table. 4. Check next chapter to adjust the screen resolution. Refer to the help document of the applicable factory modes as listed in Control Panel. 2. Select the Adapter tab, and select an appropriate refresh rate to match one of your computer. Close the Display Properties window. 2 Adjusting the screen refresh rate The best results are obtained by using the factory modes already set in your operating system for an LCD display to flicker. Adjusting the screen refresh rate...
... Display icon in the specification table. 4. Check next chapter to adjust the screen resolution. Refer to the help document of the applicable factory modes as listed in Control Panel. 2. Select the Adapter tab, and select an appropriate refresh rate to match one of your computer. Close the Display Properties window. 2 Adjusting the screen refresh rate The best results are obtained by using the factory modes already set in your operating system for an LCD display to flicker. Adjusting the screen refresh rate...
Resolution file
Page 4
...; To make sure the above timing works, check the compatibility and specifications of signal frequency differences from graphic cards which do not correspond with the native resolution of 1366x768, please adjust the resolution to the following: • For the first time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the "DISPLAY" menu. Main 9/22/2020 4 Preset display modes For 18.5-inch models, pay...
...; To make sure the above timing works, check the compatibility and specifications of signal frequency differences from graphic cards which do not correspond with the native resolution of 1366x768, please adjust the resolution to the following: • For the first time using this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the "DISPLAY" menu. Main 9/22/2020 4 Preset display modes For 18.5-inch models, pay...
User Manual
Page 5
... the panel surface may need to transport the monitor. • Refer to be blocked or covered. Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your eyes. • Looking at the screen for an extended period of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from Support.BenQ...
... the panel surface may need to transport the monitor. • Refer to be blocked or covered. Clean the LCD monitor surface with flat surface. • Ensure that support wall or ceiling mounting) • Install your eyes. • Looking at the screen for an extended period of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from Support.BenQ...
User Manual
Page 7
... key ...27 Adjusting screen brightness automatically (Bright Intelligence Plus 28 Working with HDR technology...28 Adjusting volume quickly ...30 Choosing an audio scenario...30 Adjusting display mode...30 Choosing an appropriate picture mode 30 Connecting the monitor to your MacBook series product 30 Enabling color vision accessibility (Color Weakness 31 Activating FreeSync...31 Working with Video Format Support technology 31 Navigating the main menu ...32 Input menu ...33 Picture menu ...34 Color menu ...36 Audio menu ...39 Eye Care menu ...40 Custom...
... key ...27 Adjusting screen brightness automatically (Bright Intelligence Plus 28 Working with HDR technology...28 Adjusting volume quickly ...30 Choosing an audio scenario...30 Adjusting display mode...30 Choosing an appropriate picture mode 30 Connecting the monitor to your MacBook series product 30 Enabling color vision accessibility (Color Weakness 31 Activating FreeSync...31 Working with Video Format Support technology 31 Navigating the main menu ...32 Input menu ...33 Picture menu ...34 Color menu ...36 Audio menu ...39 Eye Care menu ...40 Custom...
User Manual
Page 18
... product specifications on the website for wall mount installation and safety precautions. 18 How to support the weight of the monitor. Precautions •Install your monitor hardware Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to detach the stand and the base on a clean and well-padded surface. Detach the monitor stand as instructed in step 1~2 in How to the monitor. Follow the instruction manuals of a wall mount bracket. Remove the monitor stand. Make...
... product specifications on the website for wall mount installation and safety precautions. 18 How to support the weight of the monitor. Precautions •Install your monitor hardware Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to detach the stand and the base on a clean and well-padded surface. Detach the monitor stand as instructed in step 1~2 in How to the monitor. Follow the instruction manuals of a wall mount bracket. Remove the monitor stand. Make...
User Manual
Page 19
... the purchased model, refer to the specification label on the back of the Administrators group in order to upgrade the monitor on an existing computer on the local website. On your computer, have your BenQ monitor 19 Further details and step-by-step instructions for details. These circumstances relate to successfully install the BenQ LCD Monitor driver software. Downloading the LCD Monitor driver files from Support.BenQ.com. 2. Getting...
... the purchased model, refer to the specification label on the back of the Administrators group in order to upgrade the monitor on an existing computer on the local website. On your computer, have your BenQ monitor 19 Further details and step-by-step instructions for details. These circumstances relate to successfully install the BenQ LCD Monitor driver software. Downloading the LCD Monitor driver files from Support.BenQ.com. 2. Getting...
User Manual
Page 20
... correct name of your BenQ monitor If you should instead be following these instructions. Check Search for a suitable driver for selecting and installing the BenQ LCD Monitor driver software on a new computer which the BenQ LCD Monitor is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it displays the option to assemble your monitor hardware on page 13...
... correct name of your BenQ monitor If you should instead be following these instructions. Check Search for a suitable driver for selecting and installing the BenQ LCD Monitor driver software on a new computer which the BenQ LCD Monitor is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it displays the option to assemble your monitor hardware on page 13...
User Manual
Page 21
...: • How to install on Windows 10 system on page 22 • How to install on Windows 8 (8.1) system on page 23 • How to install on Windows 7 system on page 24. You need only steer it in the right direction. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor 21
...: • How to install on Windows 10 system on page 22 • How to install on Windows 8 (8.1) system on page 23 • How to install on Windows 7 system on page 24. You need only steer it in the right direction. How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor 21
User Manual
Page 22
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from your computer after the driver update is complete. 22 Getting the most from the menu. 2. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Select Properties from the Internet on Windows 10 system 1. How to install...
... instructed in Downloading the LCD Monitor driver files from the menu. 3. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from your computer after the driver update is complete. 22 Getting the most from the menu. 2. In the Update Driver Software window, select the option Browse my computer for driver software. 7. Select Properties from the Internet on Windows 10 system 1. How to install...
User Manual
Page 23
... your monitor from the menu. 3. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on the keyboard to install on page 19. 8. Click Generic PnP Monitor, and then the Properties button. 5. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver...
... your monitor from the menu. 3. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on the keyboard to install on page 19. 8. Click Generic PnP Monitor, and then the Properties button. 5. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver...
User Manual
Page 24
In the Update Driver Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. Open Display Properties. Select Properties from the menu. 2. Click the Hardware tab. 4. You may be prompted to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your BenQ monitor Alternatively...
In the Update Driver Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. Open Display Properties. Select Properties from the menu. 2. Click the Hardware tab. 4. You may be prompted to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your BenQ monitor Alternatively...
User Manual
Page 27
... screen brightness while playing HDR content to 2. To change the default setting and designate different functions for the quick access by this key. Under the category, check to select up the hot key menu, and press access the main menu. (Menu) to keep all image details. Working with a hot key to switch to 3 items for these keys. 1. How to make adjustments or selection. You can change the default settings...
... screen brightness while playing HDR content to 2. To change the default setting and designate different functions for the quick access by this key. Under the category, check to select up the hot key menu, and press access the main menu. (Menu) to keep all image details. Working with a hot key to switch to 3 items for these keys. 1. How to make adjustments or selection. You can change the default settings...
User Manual
Page 29
... N/A Cinema HDRi HDR HDR: Emulated Availability of Color Mode options All Color Mode options are HDR-compatible and the HDR function is DisplayPort compliance certified (for models with DP inputs) • a certified USB-C™ cable with DisplayPort Alternate Mode capability (for models with USB-C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on the screen. Make sure a FHD/4K HDR player is...
... N/A Cinema HDRi HDR HDR: Emulated Availability of Color Mode options All Color Mode options are HDR-compatible and the HDR function is DisplayPort compliance certified (for models with DP inputs) • a certified USB-C™ cable with DisplayPort Alternate Mode capability (for models with USB-C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on the screen. Make sure a FHD/4K HDR player is...
User Manual
Page 30
... than the panel size of the control keys to bring up the hot key menu, and press access the main menu. (Menu) to Color > Color Mode. 3. Adjusting volume quickly To adjust the volume quickly, press the volume hot key. And then press the corresponding control keys as indicated by OSD icons for adjustment. 9ROXPH Choosing an audio scenario Several audio equalizers are suitable for a desired picture mode. Go to Picture > Advanced > Display Mode. 3. Connect your monitor. 1. Go to...
... than the panel size of the control keys to bring up the hot key menu, and press access the main menu. (Menu) to Color > Color Mode. 3. Adjusting volume quickly To adjust the volume quickly, press the volume hot key. And then press the corresponding control keys as indicated by OSD icons for adjustment. 9ROXPH Choosing an audio scenario Several audio equalizers are suitable for a desired picture mode. Go to Picture > Advanced > Display Mode. 3. Connect your monitor. 1. Go to...
User Manual
Page 34
... will disappear. Mode: Low Blue Light Input Brightness 50 Picture Contrast 50 Color Sharpness Audio Advanced Eye Care Super Resolution Custom Key Smart Focus System 1. Use or to make adjustments, or use or to create the optimal contrast. Use or to make selection. 5. Range 0 to 100 0 to 100 1 to 10 0 to the previous menu, select . 6. Item Function Brightness Adjusts the balance between darkness and lightness. Contrast Adjusts the degree of the subjects in the image. To...
... will disappear. Mode: Low Blue Light Input Brightness 50 Picture Contrast 50 Color Sharpness Audio Advanced Eye Care Super Resolution Custom Key Smart Focus System 1. Use or to make adjustments, or use or to create the optimal contrast. Use or to make selection. 5. Range 0 to 100 0 to 100 1 to 10 0 to the previous menu, select . 6. Item Function Brightness Adjusts the balance between darkness and lightness. Contrast Adjusts the degree of the subjects in the image. To...
User Manual
Page 46
... then select the correct resolution, refresh rate and make adjustments based on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on page 3). One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on page 35 for the input sources. If the image is still not correct...
... then select the correct resolution, refresh rate and make adjustments based on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on page 3). One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on page 35 for the input sources. If the image is still not correct...
User Manual
Page 47
... the volume (volume may be locked, press and hold any pin is bent or broken off , check the power supply mains socket, the external power supply and the mains switch. OSD controls The OSD controls are using a display mode that does not help, check the signal cable connectors. To unlock the OSD controls when it is preset to be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor...
... the volume (volume may be locked, press and hold any pin is bent or broken off , check the power supply mains socket, the external power supply and the mains switch. OSD controls The OSD controls are using a display mode that does not help, check the signal cable connectors. To unlock the OSD controls when it is preset to be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor...
User Manual
Page 48
.... Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. If your problems remain after checking this manual, please contact your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is a message HDR: Emulated showing on page 28 to Working with...
.... Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. If your problems remain after checking this manual, please contact your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is a message HDR: Emulated showing on page 28 to Working with...
