Service Guide
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... up-to order FRU parts for repair and service of customer machines. Veriton Z290G AIO Computer Service Guide v To better fit local market requirements and enhance product competitiveness, your regional Acer office to -date information available on card, modem, or extra memory capability). If, for our "global" product offering. add-on your office...
... up-to order FRU parts for repair and service of customer machines. Veriton Z290G AIO Computer Service Guide v To better fit local market requirements and enhance product competitiveness, your regional Acer office to -date information available on card, modem, or extra memory capability). If, for our "global" product offering. add-on your office...
Service Guide
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... Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing the Mainboard 44 vii Veriton Z290G AIO Computer Service Guide Features and Specifications 1 System Features 1 Physical Specifications 2 Environmental Requirements 2 System... Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2...
... Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing the Mainboard 44 vii Veriton Z290G AIO Computer Service Guide Features and Specifications 1 System Features 1 Physical Specifications 2 Environmental Requirements 2 System... Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2...
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...Class D Speaker Amplifier • Side panel - USB ports (two) - Headphone jack - Microphone jack • Rear panel - System Features Component Processor Chipset Memory Graphics Display Audio I/O ports Media storage Card reader Connectivity Mounting option AC adapter Operating system support Antivirus software Description Intel Atom D525 processor Intel NM10...VESA mounting compliant 65 W • Microsoft Windows 7 • Microsoft Windows XP • Linux 2.6 or higher • FreeDOS Norton Internet Security Veriton Z290G AIO Computer Service Guide 1 The exact configuration of the...
...Class D Speaker Amplifier • Side panel - USB ports (two) - Headphone jack - Microphone jack • Rear panel - System Features Component Processor Chipset Memory Graphics Display Audio I/O ports Media storage Card reader Connectivity Mounting option AC adapter Operating system support Antivirus software Description Intel Atom D525 processor Intel NM10...VESA mounting compliant 65 W • Microsoft Windows 7 • Microsoft Windows XP • Linux 2.6 or higher • FreeDOS Norton Internet Security Veriton Z290G AIO Computer Service Guide 1 The exact configuration of the...
Service Guide
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... Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 2 2 GB (using two... 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
... Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 2 2 GB (using two... 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
Service Guide
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... • PLDS DS-8A4SH Card Reader Item Controller Supported cards Specification Realtek RTS5159 Card Reader • MultiMediaCard (MMC) • Secure Digital (SD) • Memory Stick (MS) • Memory Stick PRO (MS PRO) cards Ethernet Item Controller LAN protocol LAN connector type Specification Realtek RTL8111DL Gigabit Ethernet controller 10/100/1000 Mbps RJ...
... • PLDS DS-8A4SH Card Reader Item Controller Supported cards Specification Realtek RTS5159 Card Reader • MultiMediaCard (MMC) • Secure Digital (SD) • Memory Stick (MS) • Memory Stick PRO (MS PRO) cards Ethernet Item Controller LAN protocol LAN connector type Specification Realtek RTL8111DL Gigabit Ethernet controller 10/100/1000 Mbps RJ...
Service Guide
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..., there is not part of reading, CMOS Setup Utility will need to run this case, the system cannot retain configuration values in CMOS. Veriton Z290G Service Guide 9 In this utility under the following conditions: • When changing the system configuration including: • Setting the system time... power is turned off. You will be simply referred to as "Setup" or "Setup Utility" in a battery-backed nonvolatile memory called CMOS RAM. This memory area is normally no need to run this Service Guide. If the values and the actual hardware do not agree, POST generates...
..., there is not part of reading, CMOS Setup Utility will need to run this case, the system cannot retain configuration values in CMOS. Veriton Z290G Service Guide 9 In this utility under the following conditions: • When changing the system configuration including: • Setting the system time... power is turned off. You will be simply referred to as "Setup" or "Setup Utility" in a battery-backed nonvolatile memory called CMOS RAM. This memory area is normally no need to run this Service Guide. If the values and the actual hardware do not agree, POST generates...
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Current system BIOS version Date when the CMOS setup utility was released. System serial number. System asset tag number 12 Veriton Z290G Service Guide Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. Product Information .
Current system BIOS version Date when the CMOS setup utility was released. System serial number. System asset tag number 12 Veriton Z290G Service Guide Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. Product Information .
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... addresses above 4 GB. Select to specify the maximum memory size that causes a computer to appear to communicate with a remote management server. Value Enabled Disabled Enabled Disabled Enabled Disabled 1 MB 8 MB Fixed DVMT 128 MB 256 MB Maximum Veriton Z290G Service Guide 15 XD Bit is a hardware-based... security feature that can be activated and allowed to have less memory available than is useful for systems running on the computer or network. Select...
... addresses above 4 GB. Select to specify the maximum memory size that causes a computer to appear to communicate with a remote management server. Value Enabled Disabled Enabled Disabled Enabled Disabled 1 MB 8 MB Fixed DVMT 128 MB 256 MB Maximum Veriton Z290G Service Guide 15 XD Bit is a hardware-based... security feature that can be activated and allowed to have less memory available than is useful for systems running on the computer or network. Select...
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...received a network message. Value Yes No S3 (STR) S1 (POS) Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Power Off Power On Last State Veriton Z290G Service Guide 17 Enables or disables the system to the last power state before the power loss occurred. • On - Power Management Setup ...field to allow the system to wake up from a power-saving mode when an RTC alarm occurs. Enables or disables the system to the system memory. The computer switches back on after the AC power loss. Select the power state when an AC power loss occurs. • Off - Default...
...received a network message. Value Yes No S3 (STR) S1 (POS) Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Power Off Power On Last State Veriton Z290G Service Guide 17 Enables or disables the system to the last power state before the power loss occurred. • On - Power Management Setup ...field to allow the system to wake up from a power-saving mode when an RTC alarm occurs. Enables or disables the system to the system memory. The computer switches back on after the AC power loss. Select the power state when an AC power loss occurs. • Off - Default...
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Remove the LCD assembly by following the procedure described on the page 30. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). 4. Remove the heat sink. Removing the Memory Modules 1. Veriton Z290G AIO Computer Service Guide 41
Remove the LCD assembly by following the procedure described on the page 30. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). 4. Remove the heat sink. Removing the Memory Modules 1. Veriton Z290G AIO Computer Service Guide 41
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...following the procedure described on the page 30. 2. Remove the ODD by following the procedure described on page 41. 7. Remove the memory modules by following the procedure described on the page 35. 3. Remove the power button/LED assembly by following the procedure described on... by following the procedure described on page 40. 6. Quantity 5 Color Chrome Torque 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 44 Veriton Z290G AIO Computer Service Guide Removing the Mainboard 1. Remove the heat sink by following the procedure described on page 37. 4. Remove the webcam cable...
...following the procedure described on the page 30. 2. Remove the ODD by following the procedure described on page 41. 7. Remove the memory modules by following the procedure described on the page 35. 3. Remove the power button/LED assembly by following the procedure described on... by following the procedure described on page 40. 6. Quantity 5 Color Chrome Torque 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 44 Veriton Z290G AIO Computer Service Guide Removing the Mainboard 1. Remove the heat sink by following the procedure described on page 37. 4. Remove the webcam cable...
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... Early chipset initialization is currently executing. Execute full memory sizing module. Verify that may change due to I /O initialization is done including RTC and keyboard controller. This display method is enabled. 48 Veriton Z290G AIO Computer Service Guide Go to indicate the...POST) to flat mode with 4GB limit and GA20 enabled. Remove the TV stand and the rear cover. 6. Checkpoints are Acer-qualified and supported. 10. Verify that checkpoints may appear on the system. Do additional chipset initialization. Checkpoints may differ between different...
... Early chipset initialization is currently executing. Execute full memory sizing module. Verify that may change due to I /O initialization is done including RTC and keyboard controller. This display method is enabled. 48 Veriton Z290G AIO Computer Service Guide Go to indicate the...POST) to flat mode with 4GB limit and GA20 enabled. Remove the TV stand and the rear cover. 6. Checkpoints are Acer-qualified and supported. 10. Verify that checkpoints may appear on the system. Do additional chipset initialization. Checkpoints may differ between different...
Service Guide
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...The recovery file size does not equal the found flash part size equals the recovery file size. The flash has been updated successfully. Veriton Z290G AIO Computer Service Guide 49 Adjust policies and cache first 8 MB. Both key sequence and OEM specific method is checked to read...Set stack. The Bootblock Runtime interface module is moved to it . DMA controller is initialized. 8259 interrupt controller is given to system memory and control is initialized. Restore CPUID value back into register. Boot Block Recovery Code Checkpoints The boot block recovery code gets control when ...
...The recovery file size does not equal the found flash part size equals the recovery file size. The flash has been updated successfully. Veriton Z290G AIO Computer Service Guide 49 Adjust policies and cache first 8 MB. Both key sequence and OEM specific method is checked to read...Set stack. The Bootblock Runtime interface module is moved to it . DMA controller is initialized. 8259 interrupt controller is given to system memory and control is initialized. Restore CPUID value back into register. Boot Block Recovery Code Checkpoints The boot block recovery code gets control when ...
Service Guide
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...BIOS preboot process. GPNV is being done on POST entry and GPNV area. See DIM Code Checkpoints section for IRQ1. Allocate memory for displaying text information. Set the window for ADM module and uncompress it. Also, Check for initialization. Check CMOS diagnostic... through DIM. Initializes the silent boot module. See DIM Code Checkpoints section for total memory installed in the system. 50 Veriton Z290G AIO Computer Service Guide Display total memory in the system. Test for more information. Early POST initialization of checkpoints during the POST...
...BIOS preboot process. GPNV is being done on POST entry and GPNV area. See DIM Code Checkpoints section for IRQ1. Allocate memory for displaying text information. Set the window for ADM module and uncompress it. Also, Check for initialization. Check CMOS diagnostic... through DIM. Initializes the silent boot module. See DIM Code Checkpoints section for total memory installed in the system. 50 Veriton Z290G AIO Computer Service Guide Display total memory in the system. Test for more information. Early POST initialization of checkpoints during the POST...
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...serial ports, and coprocessor in system RAM size if needed before boot, which includes the programming of the MTRR's. Programming the memory hole or any kind of implementation that needs an adjustment in the system and update the BDA, EBDA...etc. Log errors encountered... needed / requested. Uninstall POST INT1Ch vector and INT09h vector. Allocates memory for error. Initializes Num-Lock status and programs the KBD typematic rate. Program the peripheral parameters. Wait for ACPI. Veriton Z290G AIO Computer Service Guide 51 Initializes IPL devices controlled by BIOS and...
...serial ports, and coprocessor in system RAM size if needed before boot, which includes the programming of the MTRR's. Programming the memory hole or any kind of implementation that needs an adjustment in the system and update the BDA, EBDA...etc. Log errors encountered... needed / requested. Uninstall POST INT1Ch vector and INT09h vector. Allocates memory for error. Initializes Num-Lock status and programs the KBD typematic rate. Program the peripheral parameters. Wait for ACPI. Veriton Z290G AIO Computer Service Guide 51 Initializes IPL devices controlled by BIOS and...
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.... Some error messages could be related to properly control the mainboard's Gate A20 function, which controls access of memory has occurred, and the ECC memory algorithm cannot correct it. It is recommended that you make changes in the Setup menus, reboot the computer, ...PCI bus numbers. IPL Device Initialization (function 4); A multiple bit corruption of memory over 1 MB. DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at 512K base memory or when CMOS is corrupted. 52 Veriton Z290G AIO Computer Service Guide The following functions: Reset, Detect, and Disable ...
.... Some error messages could be related to properly control the mainboard's Gate A20 function, which controls access of memory has occurred, and the ECC memory algorithm cannot correct it. It is recommended that you make changes in the Setup menus, reboot the computer, ...PCI bus numbers. IPL Device Initialization (function 4); A multiple bit corruption of memory over 1 MB. DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at 512K base memory or when CMOS is corrupted. 52 Veriton Z290G AIO Computer Service Guide The following functions: Reset, Detect, and Disable ...
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.... failure messages may indicate the need to send a S.M.A.R.T. This message can be updated to use the same non-shareable resources (Memory or I /O conflict Description Error initializing primary DMA controller. Virus-related Message BootSector Write!! VIRUS: Continue (Y/N)? This message...Devices are trying to include the Microcode Update for system configuration in AMIBIOS setup. A PCI adapter generated an I /O). Veriton Z290G AIO Computer Service Guide 55 Capable and Status BAD Description The BIOS tried to replace the hard disk. S.M.A.R.T. failure ...
.... failure messages may indicate the need to send a S.M.A.R.T. This message can be updated to use the same non-shareable resources (Memory or I /O conflict Description Error initializing primary DMA controller. Virus-related Message BootSector Write!! VIRUS: Continue (Y/N)? This message...Devices are trying to include the Microcode Update for system configuration in AMIBIOS setup. A PCI adapter generated an I /O). Veriton Z290G AIO Computer Service Guide 55 Capable and Status BAD Description The BIOS tried to replace the hard disk. S.M.A.R.T. failure ...
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... cause. Action/FRU • Ensure the system is set to Enabled. Its reading should be +12Vdc. then reboot the system. • Memory module • Mainboard System works but fails to a check procedure, replace the FRU indicated in this list and the problem remains, see "...fan still does not work . • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard Veriton Z290G AIO Computer Service Guide 57 This message is displayed when language module is indicated, the first Action/FRU item listed in the AMIBIOS8 ROM...
... cause. Action/FRU • Ensure the system is set to Enabled. Its reading should be +12Vdc. then reboot the system. • Memory module • Mainboard System works but fails to a check procedure, replace the FRU indicated in this list and the problem remains, see "...fan still does not work . • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard Veriton Z290G AIO Computer Service Guide 57 This message is displayed when language module is indicated, the first Action/FRU item listed in the AMIBIOS8 ROM...
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... sure the optical disc drive is configured correctly in CMOS Setup and that cable/jumper are clean before diagnosing any optical drive problems. 58 Veriton Z290G AIO Computer Service Guide Hard disk drive LED fails to light, but works normally. • DIMM • Mainboard CD/DVD-ROM... drive LED flashes for more than 30 seconds before LED shutting off. NOTE Ensure the memory modules are installed properly and the contact leads are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed,...
... sure the optical disc drive is configured correctly in CMOS Setup and that cable/jumper are clean before diagnosing any optical drive problems. 58 Veriton Z290G AIO Computer Service Guide Hard disk drive LED fails to light, but works normally. • DIMM • Mainboard CD/DVD-ROM... drive LED flashes for more than 30 seconds before LED shutting off. NOTE Ensure the memory modules are installed properly and the contact leads are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed,...
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.../cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard Veriton Z290G AIO Computer Service Guide 59 For the PCI modem, make sure Power on By Ring in BIOS Setup or Power Management is set to...card. • In Win 98, ensure the telephone application is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Action/FRU • Speaker power/connection/cable Modem-related Symptoms Symptom/Error Action/FRU Modem ring cannot...
.../cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard Veriton Z290G AIO Computer Service Guide 59 For the PCI modem, make sure Power on By Ring in BIOS Setup or Power Management is set to...card. • In Win 98, ensure the telephone application is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Action/FRU • Speaker power/connection/cable Modem-related Symptoms Symptom/Error Action/FRU Modem ring cannot...