Acer Desktop User's Guide
Page 3
... installation unless proper ventilation is easily accessible and located as possible. Turning the product off before cleaning. Unplug the power cord before connecting the power cord to the equipment operator as close to the AC power outlet. CAUTION for ventilation to ensure reliable operation of internal components and to prevent battery leakage, These openings must not be sure to protect it from the power supplies...
... installation unless proper ventilation is easily accessible and located as possible. Turning the product off before cleaning. Unplug the power cord before connecting the power cord to the equipment operator as close to the AC power outlet. CAUTION for ventilation to ensure reliable operation of internal components and to prevent battery leakage, These openings must not be sure to protect it from the power supplies...
Acer Desktop User's Guide
Page 13
... Speaker or headphone jack 1 Description Floppy drive (selected models only) Optical drive (selected models only) Media card reader (selected models only) USB port Copy button (selected models only) Media navigation interface (selected models only) RCA jack (selected models only) PS/2 keyboard connector IEEE 1394/FireWire jack (selected models only) Backup button (selected models only) Removable hard drivecarriers (selected models only) S/PDIF port (selected models only) PS/2 mouse connector VGA port Printer connector (selected models only) Microphone-in jack Serial port (selected models...
... Speaker or headphone jack 1 Description Floppy drive (selected models only) Optical drive (selected models only) Media card reader (selected models only) USB port Copy button (selected models only) Media navigation interface (selected models only) RCA jack (selected models only) PS/2 keyboard connector IEEE 1394/FireWire jack (selected models only) Backup button (selected models only) Removable hard drivecarriers (selected models only) S/PDIF port (selected models only) PS/2 mouse connector VGA port Printer connector (selected models only) Microphone-in jack Serial port (selected models...
Acer Desktop User's Guide
Page 15
... can begin to use your computer. English 3 Ensure that all items are missing or appear damaged, contact your dealer immediately: • AcerSystem • Mouse (PS/2 or USB) • Keyboard (PS/2 or USB) • Wireless keyboard with pointing function • Remote control for Microsoft® Windows® Vista / Microsoft® Windows® XP Media Center Edition Note: Mouse, keyboard, wireless keyboard or remote control configuration may vary by selected models • User's Guide and Starter...
... can begin to use your computer. English 3 Ensure that all items are missing or appear damaged, contact your dealer immediately: • AcerSystem • Mouse (PS/2 or USB) • Keyboard (PS/2 or USB) • Wireless keyboard with pointing function • Remote control for Microsoft® Windows® Vista / Microsoft® Windows® XP Media Center Edition Note: Mouse, keyboard, wireless keyboard or remote control configuration may vary by selected models • User's Guide and Starter...
Acer Desktop User's Guide
Page 17
...'s power management function automatically blanks the screen to turn the display back on the rear panel of your system and make sure that may have to perform the recovery process to restore your dealer or the technical support center for assistance. If pressing a key does not work . Insert the startup disk you created during the use of the computer is set to the correct voltage. • Check if you plugged...
...'s power management function automatically blanks the screen to turn the display back on the rear panel of your system and make sure that may have to perform the recovery process to restore your dealer or the technical support center for assistance. If pressing a key does not work . Insert the startup disk you created during the use of the computer is set to the correct voltage. • Check if you plugged...
Acer Desktop User's Guide
Page 18
... that the printer cable is clean and not scratched. • Check your drive cannot read diskette, hard disk, CD or DVD information. Q: No sound comes out from mute to sound on. • If headphones, earphones, or external speakers are connected to the line-out jack of your computer, the internal or built-in speakers are using the correct type of disk. • Make sure the CD...
... that the printer cable is clean and not scratched. • Check your drive cannot read diskette, hard disk, CD or DVD information. Q: No sound comes out from mute to sound on. • If headphones, earphones, or external speakers are connected to the line-out jack of your computer, the internal or built-in speakers are using the correct type of disk. • Make sure the CD...
Acer Desktop User's Guide
Page 20
... came with your local dealer or distributor. You may also access the Web site (http://global.acer.com/support/index.htm) for maintenance instructions. To clean an optical mouse For users of your computer's internal components Asking for technical assistance For technical assistance, contact your monitor. For cleaning instructions, refer to contact the service centers available in the "Frequently asked questions" section on page 5 •...
... came with your local dealer or distributor. You may also access the Web site (http://global.acer.com/support/index.htm) for maintenance instructions. To clean an optical mouse For users of your computer's internal components Asking for technical assistance For technical assistance, contact your monitor. For cleaning instructions, refer to contact the service centers available in the "Frequently asked questions" section on page 5 •...
Aspire M5811 Desktop Series Service Guide
Page 7
... VGA Card 31 Removing the TV Tuner Card 32 Removing the Mode Card 32 Removing the Hard Disk Drive 33 Removing the Front Bezel 35 Removing the Optical Drive 36 Remove Cables 37 Remove System FAN 38 Removing the Power Supply 39 Removing the Memory Modules 40 Removing the Mainboard 41 System Troubleshooting 42 Power-On Self-Test (POST) 43 POST Error Messages List 48 Error Symptoms List 55 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 69 Aspire M5811 Exploded Diagram...
... VGA Card 31 Removing the TV Tuner Card 32 Removing the Mode Card 32 Removing the Hard Disk Drive 33 Removing the Front Bezel 35 Removing the Optical Drive 36 Remove Cables 37 Remove System FAN 38 Removing the Power Supply 39 Removing the Memory Modules 40 Removing the Mainboard 41 System Troubleshooting 42 Power-On Self-Test (POST) 43 POST Error Messages List 48 Error Symptoms List 55 Undetermined Problems 60 Jumper and Connector Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 69 Aspire M5811 Exploded Diagram...
Aspire M5811 Desktop Series Service Guide
Page 9
... Optical disk • Support one PCIe x 16 slot 2 Chapter 1 Extension slot • Support one SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to support for double slot, full length graphics cards in the single PSIe X16 slot Serial ATA controller • Slot Type: SATA connector • Six SATA ports: • 4 for HDD • 2 for ODD • Storage Type support: 1.HDD : Support RAID 0/1/5/10 2.Blue Ray ODD 3.AHCI mode supported for internal SATA port • Slot Type :e-SATA connector : • Controller...
... Optical disk • Support one PCIe x 16 slot 2 Chapter 1 Extension slot • Support one SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to support for double slot, full length graphics cards in the single PSIe X16 slot Serial ATA controller • Slot Type: SATA connector • Six SATA ports: • 4 for HDD • 2 for ODD • Storage Type support: 1.HDD : Support RAID 0/1/5/10 2.Blue Ray ODD 3.AHCI mode supported for internal SATA port • Slot Type :e-SATA connector : • Controller...
Aspire M5811 Desktop Series Service Guide
Page 14
Hardware Specifications and Configurations Processor Item Specification Processor Type Lynnfield/Clarkdale with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 4-8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support Support BBS spec 1st priority: HDD 2nd priority: CD-ROM 3th priority: LAN 4th priority: USB device Support to LS-120 drive YES Support to BIOS boot block feature YES IOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is set to Enabled.) BIOS Item Specification BIOS code programer ...
Hardware Specifications and Configurations Processor Item Specification Processor Type Lynnfield/Clarkdale with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 4-8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support Support BBS spec 1st priority: HDD 2nd priority: CD-ROM 3th priority: LAN 4th priority: USB device Support to LS-120 drive YES Support to BIOS boot block feature YES IOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is set to Enabled.) BIOS Item Specification BIOS code programer ...
Aspire M5811 Desktop Series Service Guide
Page 23
... boot device priority sequence from available CD/DVD drives. Press Enter to display error beeps or messages during startup. Selects power on state for Num Lock. Enabled Disabled Specifies the boot order from available hard drives. On Off Enables or disables BIOS to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available removable drives. Disabled Enabled 16 Chapter 2 Disabled When enabled, the BIOS splash screen displays during USB device enumeration. Hard Disk CD^DVD Removable Device LAN Press Enter to boot...
... boot device priority sequence from available CD/DVD drives. Press Enter to display error beeps or messages during startup. Selects power on state for Num Lock. Enabled Disabled Specifies the boot order from available hard drives. On Off Enables or disables BIOS to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available removable drives. Disabled Enabled 16 Chapter 2 Disabled When enabled, the BIOS splash screen displays during USB device enumeration. Hard Disk CD^DVD Removable Device LAN Press Enter to boot...
Aspire M5811 Desktop Series Service Guide
Page 50
... unique check point numbers that flat mode is enabled. NMI is given to system memory and control is disabled. Save power-on screen, generates a check point code at power-on, it displays error messages on CPUID value in system operations at port 80h or even halts the system if the error is fatal. Verify the bootblock checksum. Disable CACHE before memory detection. Test base 512KB memory. The Bootblock-Runtime...
... unique check point numbers that flat mode is enabled. NMI is given to system memory and control is disabled. Save power-on screen, generates a check point code at power-on, it displays error messages on CPUID value in system operations at port 80h or even halts the system if the error is fatal. Verify the bootblock checksum. Disable CACHE before memory detection. Test base 512KB memory. The Bootblock-Runtime...
Aspire M5811 Desktop Series Service Guide
Page 51
... media. Enable ATAPI hardware. Make flash write enabled through chipset and OEM specific method. Jump back to find the clusters occupied by the recovery file. Start reading FAT table and analyze FAT to checkpoint EB. The recovery file size does not equal the found . Give control to the current configuration of the flash part. Check CMOS diagnostic byte to "POSTINT1ChHandlerBlock." The BAT test is being done on CMOS setup...
... media. Enable ATAPI hardware. Make flash write enabled through chipset and OEM specific method. Jump back to find the clusters occupied by the recovery file. Start reading FAT table and analyze FAT to checkpoint EB. The recovery file size does not equal the found . Give control to the current configuration of the flash part. Check CMOS diagnostic byte to "POSTINT1ChHandlerBlock." The BAT test is being done on CMOS setup...
Aspire M5811 Desktop Series Service Guide
Page 52
... Set up boot strap processor Information Set up boot strap processor for POST Enumerate and set up application processors Re-enable cache for IRQ1. Also, update the Kernel Variables.Traps the INT09h vector, so that needs an adjustment in system RAM size if needed. 45 Chapter 4 Detects and initializes the video adapter installed in KBC port. Give control to ADM module for DEL or ESC keys to limit memory test. Set the window...
... Set up boot strap processor Information Set up boot strap processor for POST Enumerate and set up application processors Re-enable cache for IRQ1. Also, update the Kernel Variables.Traps the INT09h vector, so that needs an adjustment in system RAM size if needed. 45 Chapter 4 Detects and initializes the video adapter installed in KBC port. Give control to ADM module for DEL or ESC keys to limit memory test. Set the window...
Aspire M5811 Desktop Series Service Guide
Page 53
... POST initialization of ESCD in memory test. Chapter 4 46 Allocates memory for Extended BIOS Data Area from memory found in NVRam. Initializes NUM-LOCK status and programs the KBD typematic rate. Display errors to OS Loader (typically INT19h). Execute BIOS setup if needed . Disables the system configuration display if needed / requested. Display boot option popup menu. Displays the system configuration screen if enabled. Prepare CPU for Int 19 boot. Deinitializes the ADM module. Prepare...
... POST initialization of ESCD in memory test. Chapter 4 46 Allocates memory for Extended BIOS Data Area from memory found in NVRam. Initializes NUM-LOCK status and programs the KBD typematic rate. Display errors to OS Loader (typically INT19h). Execute BIOS setup if needed . Disables the system configuration display if needed / requested. Display boot option popup menu. Displays the system configuration screen if enabled. Prepare CPU for Int 19 boot. Deinitializes the ADM module. Prepare...
Aspire M5811 Desktop Series Service Guide
Page 55
... base memory or when CMOS is reported in the drive, but was unable to properly configure the device. This message is present. The base memory (memory below 1MB) size that no media is displayed by the change. Boot Message Displayed Boot Failure ... This message is not configured as a bootable diskette. A diskette was found in the CMOS (offset 15h) mismatches with the motherboard. The BIOS was unable to access the drive...
... base memory or when CMOS is reported in the drive, but was unable to properly configure the device. This message is present. The base memory (memory below 1MB) size that no media is displayed by the change. Boot Message Displayed Boot Failure ... This message is not configured as a bootable diskette. A diskette was found in the CMOS (offset 15h) mismatches with the motherboard. The BIOS was unable to access the drive...
Aspire M5811 Desktop Series Service Guide
Page 60
... BIOS error. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. PS2 keyboard is not present in the BIOS setup but the device is not detected. PS2 Mouse support is enabled in the AMIBIOS8 ROM. User needs to unlock the keyboard to malfunction. The password entered does not match the password set in initializing legacy Floppy Controller. 53 Chapter 4 PS2 Keyboard support is enabled in the AMIBIOS8 ROM. The system has been halted. Indicates that the CMOS...
... BIOS error. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. PS2 keyboard is not present in the BIOS setup but the device is not detected. PS2 Mouse support is enabled in the AMIBIOS8 ROM. User needs to unlock the keyboard to malfunction. The password entered does not match the password set in initializing legacy Floppy Controller. 53 Chapter 4 PS2 Keyboard support is enabled in the AMIBIOS8 ROM. The system has been halted. Indicates that the CMOS...
Aspire M5811 Desktop Series Service Guide
Page 63
.... 2.Hard disk drive cable. 3.Hard disk drive. 4.Main board Hard disk drive has write error. 1.Enter BIOS Setup and Load default settings. 2.Hard disk drive. CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is configured correctly in BIOS Setup, cable/jumper are set to light, but system operates normally. 1.With the system power on...
.... 2.Hard disk drive cable. 3.Hard disk drive. 4.Main board Hard disk drive has write error. 1.Enter BIOS Setup and Load default settings. 2.Hard disk drive. CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is configured correctly in BIOS Setup, cable/jumper are set to light, but system operates normally. 1.With the system power on...
Aspire M5811 Desktop Series Service Guide
Page 64
... on and its eject button is pressed and held. 1.Disconnect all cables from modem adapter card to reinstall disc.Software displays a reading CD/DVD error. 1.CD/DVD-ROM may have dirt or foreign material on it . Data/fax modem software program invokes but has no sound comes from suspend mode. 1.For the External Modem, make sure Wake up the sound volume. 3.Speaker power/connection/cable. 4.CD/DVD-ROM drive. Fax/voice modem software program invokes but...
... on and its eject button is pressed and held. 1.Disconnect all cables from modem adapter card to reinstall disc.Software displays a reading CD/DVD error. 1.CD/DVD-ROM may have dirt or foreign material on it . Data/fax modem software program invokes but has no sound comes from suspend mode. 1.For the External Modem, make sure Wake up the sound volume. 3.Speaker power/connection/cable. 4.CD/DVD-ROM drive. Fax/voice modem software program invokes but...
Aspire M5811 Desktop Series Service Guide
Page 65
... work. 1.Keyboard Power Supply Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.) 1.Ensure the Soft-off by PWR-BTTN. Keyboard Some or all non-factory-installed cards. 2.Load default settings (if screen is readable). 3.Main board Display problem: -Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor (bright) Distorted image Unreadable monitor 1.Monitor signal connection/cable. 2.Monitor 3.Video adapter card 4.Main board...
... work. 1.Keyboard Power Supply Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.) 1.Ensure the Soft-off by PWR-BTTN. Keyboard Some or all non-factory-installed cards. 2.Load default settings (if screen is readable). 3.Main board Display problem: -Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor (bright) Distorted image Unreadable monitor 1.Monitor signal connection/cable. 2.Monitor 3.Video adapter card 4.Main board...
Aspire M5811 Desktop Series Service Guide
Page 67
... cannot solve the problem, continue with the following checks, one by one at a time: 10. Check all adapter card jumper positions. 7. Undetermined Problems If an error message is listed in setup. 5. Check the power supply voltage. Check all device jumper positions. 8. Non-Acer devices • External devices • Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive • Diskette drive • Hard disk drive • DIMM • Processor • Main board 11. Power on the system...
... cannot solve the problem, continue with the following checks, one by one at a time: 10. Check all adapter card jumper positions. 7. Undetermined Problems If an error message is listed in setup. 5. Check the power supply voltage. Check all device jumper positions. 8. Non-Acer devices • External devices • Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive • Diskette drive • Hard disk drive • DIMM • Processor • Main board 11. Power on the system...