Service Guide
Page 158
...Double-click DVD/CD-ROM drives. d. e. Check that the disc is correctly seated in the drive tray and that the media is the factory default. Check that the label on the disc is enabled: a. Ensure that there are no yellow exclamation marks against the items in the drive.../CD-ROM drives. d. b. Navigate to DMA: a. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Try an alternate disc in the lists, try the operation again. 2. b. If using different software, refer to correct the problem. 1. Double-click ...
...Double-click DVD/CD-ROM drives. d. e. Check that the disc is correctly seated in the drive tray and that the media is the factory default. Check that the label on the disc is enabled: a. Ensure that there are no yellow exclamation marks against the items in the drive.../CD-ROM drives. d. b. Navigate to DMA: a. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Try an alternate disc in the lists, try the operation again. 2. b. If using different software, refer to correct the problem. 1. Double-click ...