Aspire 4352, 4752, 4752G, 4752Z Service Guide
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Aspire 4752/4752G/4752Z/4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and ... 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the...
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and ... 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the...
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... Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly...
... Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly...
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... 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 CHAPTER 5 Jumper & Connector Locations Mainboard Layout 5-3 Clearing Password Check and...
... 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 CHAPTER 5 Jumper & Connector Locations Mainboard Layout 5-3 Clearing Password Check and...
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... Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-27 VRAM (Discrete models only 1-27 System BIOS 1-28 Keyboard 1-28 Hard Disk Drive 1-29 Super-Multi Drive 1-30 BD Drive 1-30 1-2
... Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-27 VRAM (Discrete models only 1-27 System BIOS 1-28 Keyboard 1-28 Hard Disk Drive 1-29 Super-Multi Drive 1-30 BD Drive 1-30 1-2
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... networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready ...Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 ... Pointing Device 0 Keyboard 0 Aspire AC4T Flat keyboard Overlay numeric keys Hardware Specifications and Configurations 1-7
... networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready ...Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 ... Pointing Device 0 Keyboard 0 Aspire AC4T Flat keyboard Overlay numeric keys Hardware Specifications and Configurations 1-7
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Press to save settings and close the BIOS Setup screen. 6. Press F10 to select the Main menu. 4. Follow the onscreen instructions to return your computer. 1. System Block Diagram 0 Figure 1-11. Press to ... Configurations This will display the eRecovery Management window. 7. During POST, press Alt+F10 to Enabled. 5. Restart the computer. 2. During POST, press F1 to access the BIOS Setup screen. 3. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
Press to save settings and close the BIOS Setup screen. 6. Press F10 to select the Main menu. 4. Follow the onscreen instructions to return your computer. 1. System Block Diagram 0 Figure 1-11. Press to ... Configurations This will display the eRecovery Management window. 7. During POST, press Alt+F10 to Enabled. 5. Restart the computer. 2. During POST, press F1 to access the BIOS Setup screen. 3. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
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... by OEM customer 1-28 Hardware Specifications and Configurations System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v2.1 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance ...BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type Aspire...
... by OEM customer 1-28 Hardware Specifications and Configurations System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v2.1 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance ...BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type Aspire...
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BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Flash Utilities 2-12 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Flash Utilities 2-12 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 2-2
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... specific help on the computer model. During the next POST, press F12 to Chapter 4, Troubleshooting when a problem arises. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: Information Main Security Boot ...NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to the parameter values. System Utilities 2-3 The default setting of the screen before making changes to ...
... specific help on the computer model. During the next POST, press F12 to Chapter 4, Troubleshooting when a problem arises. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: Information Main Security Boot ...NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to the parameter values. System Utilities 2-3 The default setting of the screen before making changes to ...
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...Hardware Information Table 2-1. Hardware Information Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the installed processor... of the installed hard drive Serial number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. Actual ...
...Hardware Information Table 2-1. Hardware Information Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the installed processor... of the installed hard drive Serial number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. Actual ...
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BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total ... (month/day/year) - - Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE 2-6 System Utilities BIOS Main Table 2-2. Figure 2-2. Main 0 Use this tab to set the system time and date, enable or disable boot options, and enable or disable the D2D...
BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total ... (month/day/year) - - Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE 2-6 System Utilities BIOS Main Table 2-2. Figure 2-2. Main 0 Use this tab to set the system time and date, enable or disable boot options, and enable or disable the D2D...
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... from unauthorized use. System Utilities 2-7 Security 0 Use this tab to enter the password, three attempts are allowed before system halts. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description... the supervisor password Option to set a user password Option to set the hard drive password Option to its dealer. Resetting the BIOS password may require the user to return the computer to enable password requirement during system boot Option Clear or Set Clear or Set...
... from unauthorized use. System Utilities 2-7 Security 0 Use this tab to enter the password, three attempts are allowed before system halts. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description... the supervisor password Option to set a user password Option to set the hard drive password Option to its dealer. Resetting the BIOS password may require the user to return the computer to enable password requirement during system boot Option Clear or Set Clear or Set...
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... are not case sensitive and the length must not exceed eight alphanumeric characters (A-Z, a-z, 0-9). 3. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-5. Press Enter twice without typing anything in the Confirm...4. Set Supervisor Password 2. Press F10 to highlight a Set _______ Password parameter and press Enter. Set Supervisor Password 2. Press to save changes and exit from the BIOS Setup Utility. 2-8 System Utilities
... are not case sensitive and the length must not exceed eight alphanumeric characters (A-Z, a-z, 0-9). 3. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-5. Press Enter twice without typing anything in the Confirm...4. Set Supervisor Password 2. Press F10 to highlight a Set _______ Password parameter and press Enter. Set Supervisor Password 2. Press to save changes and exit from the BIOS Setup Utility. 2-8 System Utilities
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... box appears. Setup Notice Changes have been saved. [Continue] Figure 2-7. Set Supervisor Password 2. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. Press F10 to enable the Password on Boot parameter. 6. Changing a Password 0 1. Press Enter. System Utilities 2-9 Type the new password in the Enter Current...
... box appears. Setup Notice Changes have been saved. [Continue] Figure 2-7. Set Supervisor Password 2. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. Press F10 to enable the Password on Boot parameter. 6. Changing a Password 0 1. Press Enter. System Utilities 2-9 Type the new password in the Enter Current...
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Network boot 4. External USB bootable device Press to select a device and press F5 or F6 to boot the operating system. Optical disc drive 3. External USB hard drive 5. External USB optical drive 6. Figure 2-8. Boot 0 Use this tab to set the preferred drive sequence in the following order: 1. Hard disk drive 2. By default, the computer searches for boot devices in which the Setup Utility attempts to move it up or down the list. BIOS Boot 2-10 System Utilities
Network boot 4. External USB bootable device Press to select a device and press F5 or F6 to boot the operating system. Optical disc drive 3. External USB hard drive 5. External USB optical drive 6. Figure 2-8. Boot 0 Use this tab to set the preferred drive sequence in the following order: 1. Hard disk drive 2. By default, the computer searches for boot devices in which the Setup Utility attempts to move it up or down the list. BIOS Boot 2-10 System Utilities
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Figure 2-9. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. BIOS Exit Table 2-4. Close the BIOS Setup Utility without saving the setup changes. System Utilities 2-11 Exit 0 Use the Exit tab to save the setup changes.
Figure 2-9. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. BIOS Exit Table 2-4. Close the BIOS Setup Utility without saving the setup changes. System Utilities 2-11 Exit 0 Use the Exit tab to save the setup changes.
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... as "XXXXXXX.FD". 2. Turn off the computer. 4. Release the Fn + Esc keys after POST. Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to a bootable USB device containing the Crisis Recovery disk files. 3. Copy the "XXXXXXX.FD" file to any ...USB port. 5. Use the Flash utility to finish loading BIOS Flash, do not boot system. Press and hold the Fn + Esc keys (this is used . NOTE: NOTE: If a Crisis Recovery Disc is not available, ...
... as "XXXXXXX.FD". 2. Turn off the computer. 4. Release the Fn + Esc keys after POST. Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to a bootable USB device containing the Crisis Recovery disk files. 3. Copy the "XXXXXXX.FD" file to any ...USB port. 5. Use the Flash utility to finish loading BIOS Flash, do not boot system. Press and hold the Fn + Esc keys (this is used . NOTE: NOTE: If a Crisis Recovery Disc is not available, ...
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Example: If using USB HDD to Update BIOS, move USB HDD to begin the update. Double click the WinFlash executable file. 2. Click OK to position 1. System Utilities 0 2-13 DOS Flash Utility 0 Perform the following to enter Setup Menu. 2. Execute to use the WinFlash Utility: 1. WinFlash Utility Perform the following to update BIOS. Figure 2-10. BIOS Boot 3. Press F2 during boot to use the DOS Flash Utility: 1. Insert the USB HDD and reboot computer. 4. Select Boot Menu to modify boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to begin the update. Double click the WinFlash executable file. 2. Click OK to position 1. System Utilities 0 2-13 DOS Flash Utility 0 Perform the following to enter Setup Menu. 2. Execute to use the WinFlash Utility: 1. WinFlash Utility Perform the following to update BIOS. Figure 2-10. BIOS Boot 3. Press F2 during boot to use the DOS Flash Utility: 1. Insert the USB HDD and reboot computer. 4. Select Boot Menu to modify boot priority order.
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...: If the incorrect HDD password is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Password Encoding 2-14 System Utilities Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Open the computer in succession, an error is entered three times in a DOS environment...
...: If the incorrect HDD password is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Password Encoding 2-14 System Utilities Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Open the computer in succession, an error is entered three times in a DOS environment...
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Reboot the computer. 7. 4. Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to the "Clearing the BIOS Passwords" on the mainboard. In the HDD password prompt, type the master password generated in step 5, then press Enter. G2201 Figure 2-14. Select option 2 (upper case ASCII code) and press Enter. 5. G2201 Hardware Gap System Utilities 2-15 Write down the generated master password. 6. Refer to short the clear password hardware gap (G2201) located on page 5-6 section for detailed instructions.
Reboot the computer. 7. 4. Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to the "Clearing the BIOS Passwords" on the mainboard. In the HDD password prompt, type the master password generated in step 5, then press Enter. G2201 Figure 2-14. Select option 2 (upper case ASCII code) and press Enter. 5. G2201 Hardware Gap System Utilities 2-15 Write down the generated master password. 6. Refer to short the clear password hardware gap (G2201) located on page 5-6 section for detailed instructions.