Xerox 6180MFP Support Question
Xerox 6180MFP Support Question
Find answers below for this question about Xerox 6180MFP - Phaser Color Laser.Need a Xerox 6180MFP manual? We have 17 online manuals for this item!
Question posted by preciousstones on August 10th, 2012
Error Message
How can I fix my Xerox Phaser 6180 laser printer? I keep gettimg a massage "Jam at Reg. Roll. Open Door A". I've opened the door a few times but nothing's happened.
Current Answers
Related Xerox 6180MFP Manual Pages
Quick Use Guide - Page 15
Troubleshoooting
Paper Jams
1
2
3
www.xerox.com/office/6180MFPsupport
To clean the document glass: use a moistened lint-free cloth. See Troubleshooting in the User Guide for more information on:
• Paper jams • Print-quality problems • Color registration • Error messages
063-0000-00a
Phaser® 6180MFP Software and Documentation CD-ROM
Printer Drivers and ...
User Guide - Page 8
... With the Printer 10-28 Enabling Options 10-31
Control Panel Error Messages 10-32 Messages About Supplies 10-32 Messages About the Printer and Other Items 10-34 Network Related Errors 10-38
Getting Help 10-40 Control Panel Messages 10-40 PrintingScout Alerts 10-40 Online Support Assistant 10-40 Web Links 10-41
Phaser® 6180MFP Multifunction Printer vi
User Guide - Page 18
Phaser® 6180MFP Multifunction Printer 1-9 Default time to Power Saver Mode 1 is 30 minutes after Power Saver Mode 1 begins.
Printer Specifications
Printer Specifications
Physical Specifications
■ Width: 460 mm (18.1 in.) ■ Depth: 520 mm (20.5 in.) ■ Height (with scanner lid up): 1080 mm (42.5 in.) ■ Weight:
■ 6180MFP-N: 40 kg (88.2 lb.) including ...
User Guide - Page 40
... reset to the default main menu. Wake Up button This light is on in power saver mode. Start button Press to exit power saver mode.
2. Error The red light indicates an error condition. Phaser® 6180MFP Multifunction Printer 2-8 Push the button to start a copy, scan, or fax job.
5. Stop button Cancels the current print job.
4.
User Guide - Page 185
Troubleshooting
This chapter includes: ■ Paper Jams on page 10-2 ■ Print Quality on page 10-20 ■ Problems With the Printer on page 10-28 ■ Control Panel Error Messages on page 10-32 ■ Getting Help on page 10-40 See also:
Troubleshooting video tutorials at www.xerox.com/office/6180MFPsupport
Phaser® 6180MFP Multifunction Printer 10-1
User Guide - Page 212
... the light of trouble are that are using, or a printer restriction has been exceeded. Is there a message displayed on page 10-20. See Control Panel Error Messages on page 2-2. Is the printer connected to the power outlet again. Phaser® 6180MFP Multifunction Printer 10-28
Turn off ?
Turn off ? A high voltage component can cause smoke or fire. Do not...
User Guide - Page 213
... the control panel? Phaser® 6180MFP Multifunction Printer 10-29 Connect the printer to a known good analog phone outlet. Is the user name and password set up? Check that the paper size on page 5-13. fax
If not, connect the printer to the network for the print driver. Check the displayed message and correct the error. Light of...
User Guide - Page 216
...Fuser 093-NNN XXX Cart.
The print cartridge needs to replace the fuser.
Phaser® 6180MFP Multifunction Printer 10-32
The XXX print cartridge is not installed correctly or is not seated correctly.
Install the transfer unit. Control Panel Error Messages
Control Panel Error Messages
This section describes the messages displayed on page 11-6. See Checking or Managing the...
User Guide - Page 217
... the transfer unit.
XXX indicates one . The fuser is not installed correctly or is nearly time to replace the fuser. Purchase a new transfer unit. The print cartridge is nearly empty.
Phaser® 6180MFP Multifunction Printer 10-33
Control Panel Error Messages
Message
Ready to Print XXX Cartridge Replace Soon
Ready to Print Replace(010-421) Ready to Print...
User Guide - Page 218
... Restart Printer Fuser Error Error 010-397 Error Code: xx Restart Printer Invalid Feature Press OK
Invalid Job Press OK
Invalid User Press OK
Jam at Tray 1 Check Tray 1 Open Door A
Condition/Reason/Action
The printer's internal temperature is open. Restart the printer. Control Panel Error Messages
Messages About the Printer and Other Items
Message 042-700 Over Heat
077-912 Push in color when...
User Guide - Page 219
....
A firmware error has occurred. See Paper Jams on page 10-2. Paper is jammed inside the printer. Press the Stop button to clear the message, cancel the current print job, and conduct the next print job, if any. Phaser® 6180MFP Multifunction Printer 10-35 Restart the printer. If the problem persists, contact Xerox Technical Support. Paper is jammed inside the printer. Press the...
User Guide - Page 220
.... Phaser® 6180MFP Multifunction Printer 10-36 To avoid this error in the future, do the following:
Reduce the number of their lives, you can continue printing. Reinstall the Multi-Protocol Network Card. Message PDL Error Press Set
Paper JAM
RAM Disk Full Press Set
Ready to Copy Printer Too Hot 142-700 Turned Halfmode Ready to Copy Non-Xerox...
User Guide - Page 221
... it is not working correctly due to clear the message. Phaser® 6180MFP Multifunction Printer 10-37 Reinstall the additional memory. NNN indicates a numeric value. Control Panel Error Messages
Message
Reboot Printer 116-316
Reboot Printer 116-320 NV RAM Error Error 116-390 Restart Printer Scanner Lamp Error Error 062-371 Restart Printer
Set xxxx XXXXXXXX Set xxxx YYYYYYYY
SysError NNN-NNN...
User Guide - Page 222
... reduce the scan dimensions. Failed to login to the SMTP server. Use CentreWare IS to verify that the user name and password settings are correct. Phaser® 6180MFP Multifunction Printer 10-38
User Guide - Page 223
... physically connected to the network. The location you have Write permission for . A fatal error occurred. If the error occurs again, contact Xerox Technical Support. The disk on page 7-7. Check that the printer is full.
Restart the printer.
Phaser® 6180MFP Multifunction Printer 10-39 Can not connect to Create an Address on the FTP/SMB server is physically connected...
User Guide - Page 224
... Support Assistant is unable to print your job, PrintingScout automatically displays an alert on your printer problems. You can find solutions for print quality, media jams, software installation, and much more information, see Control Panel Error Messages on page 10-32. Phaser® 6180MFP Multifunction Printer 10-40 Getting Help
Getting Help
This section includes: ■ Control Panel...
User Guide - Page 230
... supplies, contact your local reseller or go to Order Supplies
The control panel displays a warning when the supply nears its replacement time. Caution: Use of Xerox supplies not specified for details. Ordering Supplies
When to www.xerox.com/gwa. The Total Satisfaction Guarantee is important to your local representative for this printer. Phaser® 6180MFP Multifunction Printer 11-5
User Guide - Page 241
..., 6-11
copy quality, 6-12 problems, 10-24
copying adjusting color saturation, 6-7 posters, 6-10
creating individual speed dial entry, 8-6
creating an administrator password, 3-2 custom paper
defining size with PCL driver, 5-41 with PostScript driver, 5-42
custom size paper, 5-41 printing from Tray 1 (MPT), 5-42 supported for Tray 1 (MPT), 5-41
Phaser® 6180MFP Multifunction Printer Index-2
User Guide - Page 242
...enabling
options, 10-31 enabling AutoIP on the printer, 4-7 enabling DHCP on the printer, 4-7 envelopes, 5-28
guidelines, 5-28 printing from Tray 1 (MPT), 5-30 error and warning messages, 10-40 error messages about consumables, 10-32 control panel, 10-32... a fax to a single recipient, 8-4 sending from the printer, 8-4 transmission report, 8-14
Phaser® 6180MFP Multifunction Printer Index-3
User Guide - Page 248
...-41 WIA image manager, 7-16 Windows
importing scanned images into an application, 7-15
install printer drivers for Windows 2000 or later, 4-11
printing options, 5-18 selecting printing options for an
individual job, 5-18 WIA image manager, 7-16 Windows PostScript driver, 4-10
X
Xerox supplies recycling programs, 11-5 website resources, 10-41
Phaser® 6180MFP Multifunction Printer Index-9
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