Keyboard Keypad Not Working

I'm sorry to hear that you're experiencing issues with your keyboard on your Sony PCV-100. Here are a few troubleshooting steps you can try:

1. Check the connection: Ensure that the keyboard is securely connected to the computer. Try disconnecting and reconnecting the keyboard to make sure it is properly seated in the USB port.

2. Test the keyboard on another device: If possible, connect the keyboard to another computer or laptop to see if it works. This will help determine if the issue lies with the keyboard itself or the computer.

3. Restart your computer: Sometimes a simple restart can resolve minor issues. Try restarting your Sony PCV-100 and see if the keyboard starts working again.

4. Update keyboard drivers: Outdated or incompatible keyboard drivers can cause issues. Visit the Sony support website or the manufacturer's website to check for any available driver updates for your specific model. Download and install any relevant updates.

5. Check for hardware conflicts: Press the "Windows + X" key combination and select "Device Manager." Look for any exclamation marks or error symbols next to the keyboard devices listed. If you see any, right-click on the keyboard device and select "Update driver" to fix the issue.

6. Use an alternate keyboard: If possible, try using a different keyboard on your Sony PCV-100 to see if it works. If the alternate keyboard works fine, it may indicate that there is an issue with your original keyboard and you might need to replace it.

If none of these steps resolve the issue, it might be helpful to contact Sony customer support or seek assistance from a computer technician who can diagnose and fix the problem more effectively.

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https://www.sony.com/electronics/support/articles/00022075

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