Ricoh Scanner Communication

Hello, many things could be causing that error, so here are some possible solutions:

If you are trying to scan to email when you get that error, you can see how to troubleshoot and fix common scan to email problems here. If the issue ends up being a problem with your email server, you can use a Gmail account to send email through, using Gmail as your email server instead. You can see how to do that here.

If you get that error when you are trying to scan to a folder on a computer, it's possible there is either a problem with the computer/server or the folder itself. The folder must be shared in order to scan to it; you can see how to share a folder here. Once you've shared the folder, be sure to enter any credentials needed to access that folder (ie. Windows user name and password) into the copier before scanning (generally done in the address book or the scanner/file transfer settings).

If the folder is shared, make sure there is not a problem with the copier accessing the computer that folder resides on. Try pinging the server/computer, and check the network cable from the copier to the wall jack.

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https://configpages.blogspot.com

Confirm that the telephone line is properly connected to the machine.

Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company.

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Hope that is helpful.
Kervz at www.satechhelp.co.za

Please go here http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001036/0001036377/view/trouble/unv/0064.htm for other troubleshooting tips.

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Hope that is helpful.
Kervz at www.satechhelp.co.za