Oki C9650dn Support Question
Oki C9650dn Support Question
Find answers below for this question about Oki C9650dn.Need a Oki C9650dn manual? We have 15 online manuals for this item!
Question posted by budd86162 on February 9th, 2013
My Red Looks Pink
My red is starting to look pink
do I need to change image drums.
if so which ones?
Current Answers
Answer #1: Posted by AHappyKittyCat on February 10th, 2013 8:01 PM
AHappyKittyCat
Member since:
February 4th, 2013 Points: 15,593
Member since:
February 4th, 2013 Points: 15,593
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
While the most likely issue is the Magenta drum, a print quality issue can have many different parts in the machine causing the problem, therefore, I recommend following these procedures first before going to replacement of the part.
WIth the top cover open, gently wipe the LED head(s) with the lens cleaner pad supplied with replacement toner cartridges. A soft, lint-free cloth with some isopropyl alcohol (rubbing alcohol)** can also be used. You may have to swing the LED shield away. The part that you want to clean is the thin black strip.
I also suggest that you clean the image drum contacts: Leave the toner locked in to the image drum (do not move the blue lock lever on the right) and pull each toner/drum assembly out of the printer. You will see wire-looking contacts inside the printer where the image drum was - 4 on the front and 3 on the back. Wipe those off with a clean cloth and also clean the corresponding contact points on each drum.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
While the most likely issue is the Magenta drum, a print quality issue can have many different parts in the machine causing the problem, therefore, I recommend following these procedures first before going to replacement of the part.
WIth the top cover open, gently wipe the LED head(s) with the lens cleaner pad supplied with replacement toner cartridges. A soft, lint-free cloth with some isopropyl alcohol (rubbing alcohol)** can also be used. You may have to swing the LED shield away. The part that you want to clean is the thin black strip.
I also suggest that you clean the image drum contacts: Leave the toner locked in to the image drum (do not move the blue lock lever on the right) and pull each toner/drum assembly out of the printer. You will see wire-looking contacts inside the printer where the image drum was - 4 on the front and 3 on the back. Wipe those off with a clean cloth and also clean the corresponding contact points on each drum.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
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PrintSuperVision Configuration Guide - Page 3
... Security Updates 17 Program: Identifying Version Numbers 18
Getting Started 19 Context Sensitive Help 19 User Access Levels 19 Adding... Importing a List of Users 20 Creating User Groups 20 Changing Your Password 21
Creating/Editing Groups of Devices 22 Create or...Network Devices: Professional Edition, Easy Configuration 35 My Printers 36 Near Me 36
Configuring email Alerts 38 Configuring...
PrintSuperVision Configuration Guide - Page 19
... User is just a click away. User Access Levels
One of the first things to decide is the level of access rights to assign to the printer icon) on every page.
For example: http://IP ...available to the system 1. Select Options from any browser: • Without Logging into PSV. Getting Started
Now that you are the Global Administrator or have Admin rights, click Login, and type your user...
PrintSuperVision Configuration Guide - Page 20
...of users imported successfully will add users one by one into groups based on admin status,...with Standard User rights are displayed with a red line under the icon. Fields cannot be ...available for the user group .
20 • Getting Started Click the User Groups button. 4. Before clicking Save, ... group of any errors that may be changed at least 6 digits. 4. Select User from ...
PrintSuperVision Configuration Guide - Page 28
..., it may be time consuming to discover all of the compatible devices on your network (for large organizations, see next section before starting the discovery process). Click the Printers tab from the main menu and select Discovery from the drop down menu. PSV provides the flexibility to selectively discover devices.
28 •...
PrintSuperVision Configuration Guide - Page 32
... Discovery screen, click the Windows button. The local system is running on. Each device listed can be selectively saved to My Printers check box and then clicking Start Discovery. click the Start Discovery button. Click the check boxes to select the devices to add to the discovery database. 3. Discovery: Schedule Button
Discoveries can...
PrintSuperVision Configuration Guide - Page 34
... IP address ranges selected. Clicking Clear Log will wait for a response from a device before timing out can be adjusted.
This is displayed in the Printers List).
Start Discovery
Start Discovery begins the discovery process for a response from the device before turning the status icon gray (status icon is performed. When a list of PSV...
PrintSuperVision Configuration Guide - Page 66
....
66 • Reporting Select a group of the Color/Mono Pages Report events. Select Export Printers Data from the main menu. 2. As an added convenience PrintSuperVison can be exported in the drop... drop down box.
5. Click the Schedule Logs button for a running log of devices and click Start. Click the Schedule button to have the report sent to a user at predetermined intervals. 6. &#...
PrintSuperVision Configuration Guide - Page 69
...Printers provides a list of the individual device. When viewing a long list of devices, make sure to scroll to the bottom of automation set up during initial configuration, PSV can essentially run reports. Red indicates that the device is running fine, there are using to be situations where you when a device needs...has occurred, such as toner or drum replacement, cassette drawer is open or...
Safety, Warranty and Regulatory Information (English, Fran栩s, Espa?ol, Portugu鱩 - Page 6
... by one or more...to obtain the required shielded cable in a residential installation. Look for the ENERGY STAR logo on the harmonization of the... STAR®: C9650dn and C9650hdn Printers
As an ENERGY STAR Partner, Oki Data has determined that the C9650dn and C9650hdn models... B digital device, pursuant to operate this device. Changes or modifications not expressly approved by Oki Data may void...
C9650 Users Guide (English) - Page 11
... and soap to an open . Seek medical attention.
Do not touch the battery.
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Seek medical attention. Take care with...
C9650 Users Guide (English) - Page 12
...
The following features are three different models available: C9650n, C9650dn, C9650hdn, where n denotes networking capability, d denotes duplex...dots per inch) print resolution for high quality image production showing the finest detail > ProQ2400 multilevel ...valuable resource among users on buying an Oki color printer. Your new printer is designed with advanced features to your office network ...
C9650 Users Guide (English) - Page 13
...disk drive enables spooled and verified printing
NOTE This optional feature is only applicable to the C9650n and C9650dn.
> Additional paper trays for loading a further 530 sheets at a time to minimize operator intervention,... Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF
> Additional memory > Finisher (for stapling printer output) > Punch unit (to extend Finisher functionality)
C9650 User's Guide> 13
C9650 Users Guide (English) - Page 51
... at 5% coverage. > Cyan, Magenta, Yellow Toner- 16,500 Letter pages at 5%
coverage The printer is shipped with sufficient toner for 7,500 Letter pages in the print cartridges of which 1 - 2,...Configuration>Supplies Life>Cyan Toner The percentage of Cyan Toner remaining is displayed to charge the image drum. > Image drum - 42,000 Letter pages average life > Transfer belt -
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C9650 Users Guide (English) - Page 62
... printing of PDFs, when collation errors appear, adding extra fonts) (C9650n and C9650dn only) > second, third paper tray (to increase paper input capacity) > high... Finisher functionality)
C9650 User's Guide> 62 OPTIONAL ACCESSORIES
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C9650 Users Guide (English) - Page 95
... roller is low. Your printer feed rollers are fading vertically. Replace the feed rollers. Printed images are wearing out.
Wipe the film with a LED lens cleaner or with water. The toner is dirty. The toner is dirty.
Wipe the roller with a cloth moistened with a soft cloth.
Replace the image drum cartridge. Use recommended paper...
C9650 Users Guide (English) - Page 96
...] and [Media Type] in the menu setup, or set one value thicker for [Media Weight].
SYMPTOMS
Printing is not properly seated.
POSSIBLE CAUSES STEPS TO TAKE
The toner cartridge is light.
Replace the image drum cartridge if the problem is not suitable for the printer. The paper is not resolved.
When the interval is...
C9650 Users Guide (English) - Page 124
... the Enter button to reduce horizontal white lines. This shortens image drum life. Ensure that the display panel indicates that the printer is highlighted. Press the Up-arrow or Down-arrow buttons repeatedly until the Menus menu is highlighted. 3.
This setting must be changed when print quality varies by differences in printed result.
This...
Network and Configuration Guide - Page 85
... and RARP are not used, ensure they have been set to Disable. If not, change the cable and try again. > Run the Self-diagnostic test (with PostScript available.
TCP/IP
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Transfer Belt Installation Instructions - Page 1
... the transfer belt.
Note: If the hard disk drive is very HOT after the printer has been printing. Cover them with dark paper or plastic to touch it!
© 2009 Oki Data Americas, Inc.
58396901 Remove the four image drums/toner cartridge units and place them on a flat surface.
4. Caution! Be careful not...
Transfer Belt Installation Instructions - Page 2
Warning! Put the image drum/toner cartridge units back into the guides at the front and back, then lower the right side.
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