Oki C8800n Support Question

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Question posted by alisonandrew on August 26th, 2014

I Have Changed The M Drum & Toner On Oki C8800 Printer And Registration Is Off

I have changed the magenta drum and toner on OKI C8800 printer. Now the registration is off. Magenta does not align with other colours.

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Answer #1: Posted by support38611 on August 27th, 2014 4:14 AM

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support38611

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Hello. I am an Oki Data helpdesk technician from Oki Data America's

1) I recommend you clean the led heads. Instructions on how to clean the led heads are below.

2) I also suggest that you clean the image drum contacts: Leave the toner locked in to the image drum (do not move the blue lock lever on the right) and pull each toner/drum assembly out of the printer. You will see wire-looking contacts inside the printer where the image drum was - 3 on the left and 2 on the right. Wipe those off with a clean cloth and also clean the corresponding contact points on each drum.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

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