Oki B930dn Support Question
Oki B930dn Support Question
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Question posted by ritone on June 28th, 2012
Need Know How Reset Drum On Oki B930 Or Xerox 5550 Dn
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Current Answers
Answer #1: Posted by support38611 on June 28th, 2012 3:54 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
I apologize, but there is no way to manually reset the drum counter on the B930 series printer. If you are getting a message to replace the drum, then in order to clear the message a new drum unit will need to be replaced. Once the drum is installed the printer will recognize the new drum unit and the drum message will clear. This will not work if you installed a used drum unit and also Okidata does not support third party drums. I recommend genuie okidata drums. Concerning the Xerox printer, Okidata does not support this model printer. You will need to contact Xerox for support on this model printer.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].
Related Oki B930dn Manual Pages
PrintSuperVision Configuration Guide - Page 51
...51 • Configuring the Ordering of Supplies All Available Items
Click this option for Local Printers
Click this option to display and print the entire database of supply items. 1. Information ...place an order. Use the list to obtain a description of the supply item and Oki part number needed to each supply order page by typing information in your organization, you have the option ...
PrintSuperVision Configuration Guide - Page 65
... Report
Many devices from Oki Printing Solutions are capable of the Usage report. • Show Engine Counts is an option that displays life counter information but is not needed if the Usage Report ...Usage Report page count information. Click the Show button to the Usage Report.
Note In most Oki devices, the Usage Report feature can be unable to as "life counts" of times a consumable...
PrintSuperVision Configuration Guide - Page 69
...an event has occurred, such as toner or drum replacement, cassette drawer is open or the device is displayed. The "no supplies need to access PSV to check the status of a... is displayed when "Printers" is selected from the network, or is disconnected from the Printer menu. Highlight a group name and the devices associated with the
computer you when a device needs attention, or routinely ...
PrintSuperVision Configuration Guide - Page 73
... driver.
73 • Performing Day to navigate, locate, and download drivers from the appropriate Oki website. Downloading Oki Drivers
For convenience, PSV provides a built in the left column. 6. Select Tools from the...down box.
3. Click Go. 5.
Select the model, OS and Language of driver for Oki device drivers and quick links to the desired driver in search mechanism for which you are ...
User Guide (English) - Page 2
Document Information
B930 User Guide
P/N 59298601, Revision 1.0
January 2008
Disclaimer
Every effort has been made to ensure ... or registered trademarks of Apple Computer, Inc., registered in the United States and other companies does not necessarily constitute endorsement by Oki Data Americas, Inc.
PCL, HP, HP-GL, HP-GL/2 and HP-UX are trademarks or registered trademarks of Novel,...
User Guide (English) - Page 7
...Manual 5 Conventions 6 Safety Notes 7 Printer Orientation 7
Getting to Know Your Printer 8 Front view 8 Rear View 9 Internal Components 10 Turning the Printer On and Off 11 Turning the Printer On 11 Turning the Printer Off 11 Available Printer Drivers 12 Understanding Printing Options 12 Operator ... Orientation 37 Skip Blank Pages 37 Printing in Reverse Order 38
B930 User's Guide> 1
User Guide (English) - Page 9
.../IP PROTOCOL 72 CONFIGURING AS A NETWORK PRINTER. . . . . . 75 CREATING A SHARED PRINTER 80 OKI LPR 81 PRINTING FROM UNIX 82 FOR ...Consumables 99 Installing the Drum Cartridge 99 Installing the Toner Cartridge 103
Maintenance 106 Cleaning the Printer 106 Cleaning the ...exterior 106 Cleaning the interior 106 When Not in Use for a Long Time 107 Moving the Printer...
User Guide (English) - Page 76
...you have any questions concerning your network administrator if you may need to manually set the subnet mask and gateway address.
•...DHCP server is for a username and password. CONFIGURATION
The B930 is case sensitive and letters should be entered in upper case...B930n User's Guide> 70 You will be prompted for the printer to the network using TCP/IP, its settings can be configured...
User Guide (English) - Page 81
... procedure should be carried out. 1. Select [LPR Port] and then [OK]. The following needs to configure the TCP/IP parameters in the network printer. Microsoft LPR To install this manual and add the printer installed earlier. They are:
• Oki LPR • Microsoft LPR In order to use . Once the protocol has been installed...
User Guide (English) - Page 82
... To install this port, the following needs to finish installing the LPR-compatible printer. If the LPR port is not listed, click [Add]. 4. OKI LPR Please follow the procedure described in... remaining dialogue box prompts. Follow the instructions on your system. Insert the printer driver for printing using TCP/IP.
• Oki LPR • Microsoft LPR • Port 9100 • IPP In ...
User Guide (English) - Page 84
... follow the procedure described in the Windows 95/98/Me in "OKI LPR" on your system. Click [Add Printer], then select [Next]. 4. Click [Next] and provide the following needs to finish
installing the printer.]
WINDOWS XP AND VISTA Windows XP requires administrator privileges. If
B930n User's Guide> 78 Select [Create a New Port] and [Type...
User Guide (English) - Page 132
... 2 Paper Out Tray 3 Paper Out Tray 4 Paper Out Tray 5 Paper Out HCF 8-3 EP Cartridge Reset EP Cart 7-7 TM Error Check TM 6-7 HCF Error Check HCF 5-7 Finisher Err Check Finisher 3-7 EXIT Error...Low Add Staples Stacker Full Remove Paper 5-11 FIN Error Call Service
DESCRIPTION
DRUM/TONER Cartridge Memory Communication Failure Tray module Communication Failure HCF Communication Failure Finisher ...
User Guide (English) - Page 188
.... Place the mounting bracket in stacking to the top of the printer up to the Exit 2 module included with the duplex.
6. The guides from the printer itself must be moved from the body of the printer. When installing the Horizontal Transport this guide needs to be moved to secure the Horizontal Transport.
5. The guides...
B930 Safety, Warranty and Regulatory Information (English Fran栩s Espa?ol Portugu鱩 - Page 4
and Canada only Oki Data Americas, Inc. (Oki Data) warrants this B930 printer (hereinafter "the Product") to be free from ..., misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as toner cartridges, image drums, ribbon cartridges, fuses, etc. Some states do not allow the exclusion or limitation of this Limited Warranty.
...
B930n Handy Reference Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 31
... G.
31 Jams
Jam at Location "G"
Jam at G (Optional Finisher)
1. Depending on the instructions shown on the display, open handle 2a, handle 2b, or handle 3 as needed.
6. If visible, pull the jammed paper out of the printer. Note: If the stapler is in the way, slide the stapler toward you opened
8.
B930n Handy Reference Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 40
... 52117101
Image Drum OKI Part 56120801
Staple Refill Cartridge, 15K staples
OKI Part 57102101
Note:A Maintenance Kit is required every 300,000 pages. only: Order toll-free at www.okiprintingsolutions.com
• U.S. Replacement Supplies
Purchasing Information
Where to Purchase
• Consult the dealer where you purchased your service representative when the printer display panel...
B930 Setup Guide (English Fran栩s Espa?ol Portugu鱩 - Page 6
...
If you purchased the optional tabloid tray or tandem tray and mounted the printer on it earlier in the installation, you now need to open the front cover.
3. Pull the release button to complete the installation.
1.
Make sure the printer is turned off .
1. Unpack the duplexer (duplex unit [1] and exit module [2]) and remove...
B930 Setup Guide (English Fran栩s Espa?ol Portugu鱩 - Page 8
... the latching hardware.
4. The guides are two pieces of the printer. Make sure the printer is installed, the guides from the printer itself must be moved from the finisher.
3. If the duplexer is turned off.
2. cable (2) and replace the printer access cover (3).
guide needs to be moved to the top of rubber and plastic that...
B930 Safety/Warranty/Regulatory Guide - Page 4
and Canada only Oki Data Americas, Inc. (Oki Data) warrants this B930 printer (hereinafter "the Product") to be removed from the date of purchase. This Limited Warranty does not extend to Oki Data or an authorized Oki Data service center and assume the risk of physical harm or danger.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL PURCHASERS EXCEPT CONSUMERS...
B930 Safety/Warranty/Regulatory Guide - Page 6
... apparatus complies with products purchased from that may cause harmful interference to radio communications. Regulatory Information
ENERGY STAR®: B930dn Printer
As an ENERGY STAR Partner, Oki Data has determined that accurately processes date and time data between the equipment and the receiver.
• Plug the unit into an outlet on the ...
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